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Auto-Bidding submits proposals through a Business Manager that joins your Upwork agency. Invite that manager, send the request, and wait for approval. Only the team owner and admins can do this.

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Your business manager

Vollna assigns a Business Manager to your account once your subscription is active. The manager submits proposals on behalf of your agency, using the freelancer profile from your proposal template. Clients see that freelancer profile, never the manager.
Your Assigned Business Manager step with the manager card

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Invite the business manager to your agency

Invite Business Manager to Your Agency step with the five numbered instructions
1

Switch to your Upwork agency account

On Upwork, click your profile picture in the top right corner and select your agency.
2

Open the members list

Go to Account Settings > Teams & Members > Members and click Invite Members.
3

Paste the manager email

Copy the Business Manager email shown in Vollna and paste it into the invite dialog.
4

Select the roles

Tick Agency manager. Auto-Bidding needs this role.Tick Account admin only to let Auto Top-Up Connects buy Connects for you. You can add it later.
5

Send the invite

Click Send Invite.
Back in Vollna, tick the confirmation box and click Continue.

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Wait for approval

Approval usually takes up to 12 hours. The answer comes by email. A rejection shows the reviewer’s reason. Fix what it names, then click Start Over to send a new request. Setups that were already active stop while a request is open. Re-enable them after approval.