Credits and billing period
A submitted proposal and an accepted invite each use one credit. Scheduled jobs reserve a credit before they go out.
Unused credits roll over once, to the next period only. Rolled-over credits are spent first.
Bidding stops when the allowance runs out. Turn on Continue over limit to keep going. Extra proposals are billed at the per-proposal rate shown next to the toggle and invoiced at the end of the billing period. Over limit is not available on a trial.
Upgrade plan changes the allowance. A bigger plan opens checkout in a new tab. A smaller plan on the same billing period starts at the next renewal. Only the team owner can change the plan.
Setup cards
Views is the share of sent proposals the client opened. Replies is the share of viewed proposals that got a reply. Reply rate is replies over sent. Today counts against the setup’s daily limit and resets at midnight in the setup’s timezone.
Pausing skips every job the setup has already scheduled. Resuming does not bring them back.
Bidding priority
When two setups match the same job, the higher one in the list wins. Click Change priority, drag the rows, then Save order.
The losing setup skips the job. When the winner then declines it, for example because its AI qualifier says no, the next setup in the order picks it up.
Priority alone does not stop two setups from bidding on the same job. For that, turn on Do not apply if another bidder already applied on the lower setup.
Archive a setup
Archive in the card menu stops the setup for good. Its jobs and analytics stay. To stop a setup you may want back, pause it instead.
When Vollna pauses bidding
Both also arrive as the email “Action Required: Auto-Bidding Paused”. Bidding resumes with the next matching job once the cause is fixed on Upwork. 
