Website Projects on Upwork with Vollna

I need a complete online platform built for selling services rather than physical products. The site must feel as smooth as a modern retail store while handling the extra steps that service bookings require.

Core features
• Integrated booking system that lets customers choose dates, times, or service tiers in a clean flow.
• Secure payment gateway ready for major cards and wallets at launch.
• Customer review section so new visitors quickly gain trust.
• User authentication that supports classic email-and-password plus the convenience of social media log-ins.

Code quality is paramount: I expect lightweight, scalable, and well-documented code so future updates are painless. Page loads should be fast, and security best practices baked in from the start.

Timeline is tight—seven calendar days—including unit tests and a brief round of user acceptance testing so we launch bug-free.

Please be comfortable collaborating in short daily check-ins. I welcome your choice of tech stack; just explain why it fits the speed, security, and maintainability goals set out above.

Skills: PHP, Website Design, eCommerce, HTML, Web Development, Payment Gateway Integration, Frontend Development, API Development

I have a website called onebaby
I would
Like help with my Instagram and Facebook content, to attract more followers and leads to my website to attract more customers.

ChocoBerri (also branded ChocoDubai) is a premium handcrafted chocolate brand based in Dubai, UAE. We manufacture small-batch chocolates using Italian machinery with a core promise: pure nuts — hazelnut, pistachio, almond — with no fillers, no additives, and no compromise.

We have existing manufacturing process videos, founder footage, product photography, and a live website. We are NOT starting from zero. We need someone to take what we have and turn it into a consistent, high-performing Instagram presence that drives real sales via DM and WhatsApp.

What We're Looking For
We want someone who thinks like a growth marketer, uses AI tools fluently, and has a clear line of sight from content to DM conversation to completed sale. This is not a "schedule posts and report impressions" role.

What You'll Be Doing
Content Creation & Strategy

You will develop and execute a weekly content calendar across 5 content pillars: ingredient transparency, founder story, everyday snacking moments, social proof, and direct DM offers. Repurpose our existing manufacturing footage into ASMR-style Reels, ingredient close-ups, and educational carousels to minimize the need for new shoots. Write bilingual (English + Arabic) captions optimized for Instagram search and engagement. Use AI tools like Claude, ChatGPT, Canva AI, and CapCut AI to produce caption variants, creative briefs, hooks, and visual templates at scale. You will produce a minimum of 4–5 Reels per week, 2–3 carousels, and daily Stories.

Paid Advertising (Meta / Instagram)

Set up and manage Click-to-WhatsApp campaigns on Meta Ads Manager. A/B test creatives, audiences (Dubai-based, health-conscious, 25–45 demographic), and CTAs. Manage a monthly ad budget of AED 500–2,000 with weekly optimization. Report on cost-per-DM, DM-to-order conversion, and ROAS.

DM Conversion & WhatsApp

Set up ManyChat (or equivalent) comment-to-DM keyword automation on Instagram. Configure WhatsApp Business catalog with product listings, prices, and photos. Draft the DM welcome flow, product catalogue auto-reply, upsell script, and re-engagement broadcast for past buyers. Monitor DM response time with a target under 15 minutes during business hours.

Analytics & Reporting

Provide weekly check-ins covering reach, impressions, saves, DM volume, and top-performing content. Deliver a monthly report including engagement rate, follower growth, DM-to-order conversion, ad performance, and recommendations. Use Instagram Insights, Meta Business Suite, and tools like Metricool or Later for tracking.

Who We're Looking For
You should have a proven track record managing Instagram accounts for premium consumer or food/F&B brands. You must be fluent with AI content tools in your daily workflow — not just aware of them, but actively using Claude/ChatGPT for copy, Canva AI/Midjourney for visuals, and CapCut AI/Descript for video. You understand that for us, a 'conversion' is a DM or WhatsApp message that leads to an order — not just a follower or a like. You are self-directed: you can plan a monthly calendar, execute it, flag issues early, and report results without being micromanaged. Bilingual (English + Arabic) is preferred but not required — at minimum, you must understand how to write for a bilingual UAE audience. You have run Meta ad campaigns with budgets under AED 3,000 per month and know how to squeeze results from small budgets.

First Month Deliverables:

Week 1: Audit of existing assets (videos, photos, website), ManyChat/automation setup, WhatsApp Business catalog configuration, first content calendar.

Weeks 2–3: First Reels batch live (minimum 4–5), daily Stories running, first Click-to-WhatsApp ad campaign launched.

Month 1 End: Performance report covering reach, DM volume, engagement rate, DM-to-order conversion rate, follower growth, and recommendations for month 2.

Ongoing Monthly: 30 posts, 8–10 Reels, daily Stories, weekly DM monitoring, ad optimization, and monthly report.

• Share 2–3 Instagram accounts you have managed for a food, F&B, or premium consumer brand. Include before/after screenshots or growth numbers if available. How long did you manage each account, and what were the key results?
• Describe which AI tools you actively use in your content workflow and how. Give us 2–3 specific examples of how you use AI daily in your content creation.
• Quote your monthly rate for this scope: 4–5 Reels per week, daily Stories, 2–3 carousels per week, ad management (AED 500–2,000 spend), WhatsApp automation setup and management, and monthly performance reporting.

# TERMS OF REFERENCE

## CONFIGURATION AND IMPLEMENTATION OF THE SAVANNA TANKS WHATSAPP AI ENQUIRY SYSTEM USING RESPOND.IO

## 1. PROJECT OVERVIEW

Savanna Tanks requires an experienced Respond.io specialist to configure and implement a WhatsApp-based AI enquiry and lead qualification system.

The system will operate through an official Savanna Tanks WhatsApp Business number and will use Respond.io as the principal platform for:

* Receiving customer enquiries
* Providing approved company and product information
* Conducting natural pre-sales discussions
* Collecting customer and project information
* Qualifying tank enquiries
* Identifying missing information
* Receiving drawings, specifications, photographs and supporting documents
* Generating structured internal enquiry summaries
* Assigning enquiries to sales personnel
* Enabling immediate human takeover
* Maintaining customer conversation records
* Supporting follow-up and basic enquiry reporting

This assignment is primarily a Respond.io configuration and implementation project. It is not intended to involve the development of a completely new messaging platform.

## 2. PROJECT OBJECTIVE

The objective is to establish a reliable Savanna Tanks WhatsApp AI assistant that can:

1. Respond to general customer questions using approved Savanna Tanks information.
2. Allow customers to discuss products and requirements naturally.
3. Identify when a customer has a specific project or quotation requirement.
4. Collect the information required for an enquiry or quotation.
5. Identify incomplete or missing information.
6. Generate a structured internal enquiry summary.
7. Assign the enquiry to the appropriate salesperson or department.
8. Allow Savanna Tanks staff to take over the conversation at any time.
9. Prevent the AI from issuing prices, engineering approvals or contractual commitments.
10. Maintain an accessible and searchable enquiry history.
11. Provide basic management reporting on enquiry activity.

## 3. REQUIRED PLATFORM

The system must be configured within Respond.io using the platform's currently supported functions, including:

* WhatsApp Business Platform connection
* Respond.io AI Agents
* Knowledge sources
* Contact fields
* Tags
* Lifecycle stages
* Workflows
* Team assignments
* Internal comments
* Conversation summaries
* Reporting
* Human takeover
* Integrations
* Developer API or HTTP requests where required

The appointed specialist must use supported Respond.io functions and must not rely on unofficial, unsupported or outdated WhatsApp automation methods.

Any external system, integration or paid service proposed by the specialist must be disclosed to Savanna Tanks and approved before implementation.

## 4. PHASE 1 SCOPE

The Phase 1 system shall include:

* One primary Savanna Tanks WhatsApp Business number
* One Respond.io organisation and workspace
* English-language customer conversations
* New customer enquiries
* Existing customer follow-up enquiries
* General company information
* Product information
* Structured enquiry qualification
* Customer and project data collection
* Document and photograph receipt
* Sales assignment
* Human takeover
* Enquiry summaries
* Enquiry status tracking
* Basic follow-up workflows
* Basic enquiry reporting

The system must be designed so that additional WhatsApp numbers, users, departments, countries, languages and workflows may be added later.

## 5. PRODUCTS AND SERVICES TO BE COVERED

The AI assistant must be configured to assist customers with approved information relating to:

* GRP sectional water tanks
* Galvanised steel sectional water tanks
* Glass-fused-to-steel tanks where approved information is available
* Elevated water tanks
* Tank stands
* Ground-level tanks
* Potable-water storage
* Fire-water storage
* Municipal water storage
* Industrial water storage
* Mining water storage
* Wastewater applications
* Tank repairs
* Tank maintenance
* Tank refurbishment
* Supply-only services
* Supply and installation services
* Tank accessories
* Pipe connections
* Foundations where included in Savanna Tanks' scope
* Delivery and installation requirements

## 6. CUSTOMER CONVERSATION EXPERIENCE

The assistant must not immediately force every customer into a long questionnaire.

Customers must first be allowed to ask natural questions such as:

* What types of tanks does Savanna Tanks manufacture?
* What is the difference between GRP and galvanised steel tanks?
* Which tank is suitable for potable water?
* Which tank is suitable for fire-water storage?
* Does Savanna Tanks install tanks?
* Does Savanna Tanks manufacture elevated tank stands?
* Which countries does Savanna Tanks serve?
* What tank capacities are available?
* Can Savanna Tanks repair an existing tank?
* What information is required for a quotation?

When the customer indicates that they have a specific project or requirement, the AI must move naturally into the enquiry qualification process.

### Suggested opening message

Welcome to Savanna Tanks. I can assist with information about our water-storage tanks, elevated stands, installation services and tank maintenance. I can also collect the information required for a quotation. How may I assist you?

The final opening message and conversation tone must be approved by Savanna Tanks.

## 7. CUSTOMER INFORMATION TO BE COLLECTED

Where relevant, the AI assistant must collect:

* Customer name
* Company name
* Mobile number
* Email address
* Country
* Project location
* Consultant name
* Main contractor name
* End-user name
* Tender or enquiry reference
* Tender closing date
* Preferred method of communication
* Existing customer status
* Source of enquiry

The system must not repeatedly ask for information already available in the contact record unless confirmation is reasonably required.

## 8. TANK AND PROJECT INFORMATION TO BE COLLECTED

Where relevant, the system must collect:

* Tank application
* Required storage capacity
* Preferred tank type
* Preferred dimensions
* Number of tanks required
* Ground-level or elevated installation
* Required stand height
* Potable water, fire water, wastewater, process water or other application
* Internal or external installation
* Supply only or supply and installation
* Foundation requirement
* Site accessibility
* Delivery location
* Required delivery date
* Required installation date
* Project status
* Applicable standards
* Applicable specifications
* Required design life
* Existing tank information where applicable
* Existing site photographs where applicable

The customer must be allowed to indicate that certain information is unknown or will be provided later.

## 9. PIPE CONNECTION AND ACCESSORY INFORMATION

Where available, the system should request:

* Inlet size
* Outlet size
* Overflow size
* Drain or washout size
* Flange drilling standard
* Pipe material
* Connection positions
* Manhole requirement
* Internal ladder
* External ladder
* Roof requirement
* Vent
* Level indicator
* Partition requirement
* Vortex inhibitor
* Special coatings
* Insulation
* Walkways
* Platforms
* Handrails
* Other project-specific accessories

The AI must not invent connection details or assume sizes where the customer has not provided them.

## 10. DOCUMENT AND FILE HANDLING

The system must allow customers to submit:

* PDF specifications
* Drawings
* Bills of quantities
* Photographs
* Word documents
* Excel files
* Tender documents
* Site sketches
* Pipe schedules
* Existing tank information
* Other relevant project files

The appointed specialist must configure a practical process to:

* Associate each file with the correct customer and enquiry
* Retain the file in the conversation history
* Make the file accessible to authorised Savanna Tanks staff
* Include the file reference in the enquiry summary
* Identify whether important technical documents have been received
* Notify the assigned salesperson when an important file is received

The AI must not issue final engineering conclusions from customer drawings or specifications without human review.

## 11. SAVANNA TANKS KNOWLEDGE BASE

The appointed specialist must establish a structured customer-facing knowledge base using information supplied and approved by Savanna Tanks.

The knowledge base should be divided into logical sections, including:

1. Savanna Tanks company profile
2. Company history
3. Regional manufacturing and export capability
4. GRP sectional tanks
5. Galvanised steel sectional tanks
6. Glass-fused-to-steel tanks
7. Elevated tank stands
8. Tank repairs and maintenance
9. Tank applications
10. Tank accessories
11. Pipe connections
12. Manufacturing process
13. Delivery requirements
14. Installation requirements
15. Foundation responsibilities
16. Project references
17. Frequently asked questions
18. Information required for quotation
19. Approved warranty wording
20. Approved standard exclusions
21. Matters requiring salesperson confirmation
22. Matters requiring engineering confirmation

The specialist must advise Savanna Tanks on:

* Preparing documents for AI use
* Reducing unnecessary file sizes
* Removing duplicated information
* Separating large documents into logical sections
* Naming knowledge sources clearly
* Using approved website pages
* Updating knowledge sources
* Replacing outdated information
* Maintaining version control
* Testing the accuracy of AI answers

Only information approved for customer use may be included in the customer-facing knowledge base.

## 12. INFORMATION EXCLUDED FROM THE KNOWLEDGE BASE

The following information must not be included unless specifically authorised by Savanna Tanks:

* Confidential pricing
* Supplier costs
* Profit margins
* Internal estimates
* Employee records
* Payroll information
* Bank account information
* Legal correspondence
* Disputed contracts
* Confidential customer documents
* Internal management discussions
* Unapproved engineering calculations
* Passwords
* Access credentials
* Personal identification information
* Commercially sensitive manufacturing information

The specialist must clearly separate customer-facing knowledge from confidential internal information.

## 13. APPROVED AI FUNCTIONS

The AI assistant may:

* Explain approved Savanna Tanks products and services
* Answer approved company questions
* Answer approved product questions
* Ask relevant follow-up questions
* Collect customer details
* Collect project details
* Collect tank details
* Identify missing information
* Receive customer documents and photographs
* Update approved Respond.io contact fields
* Apply approved tags
* Update approved lifecycle stages
* Prepare an internal enquiry summary
* Classify the enquiry
* Identify urgency
* Assign the enquiry to a salesperson or team
* Add internal comments
* Trigger approved workflows
* Acknowledge receipt of information
* Acknowledge receipt of documents
* Advise the customer that technical review is required
* Transfer the conversation to a human representative

## 14. PROHIBITED AI FUNCTIONS

The AI assistant must not:

* Issue final quotations
* Provide binding prices
* Calculate or negotiate discounts
* Approve customer credit
* Accept a purchase order
* Accept contractual conditions
* Provide legal advice
* Provide structural certification
* Approve foundations
* Approve structural designs
* Provide final engineering advice
* Guarantee tank suitability
* Guarantee manufacturing dates
* Guarantee installation dates
* Confirm stock unless connected to an approved stock system
* Make unapproved warranty commitments
* Invent product specifications
* Invent project references
* Invent standards
* Invent certifications
* Invent lead times
* Invent prices
* Disclose confidential information
* Commit Savanna Tanks commercially or contractually

Where a prohibited request is received, the conversation must be transferred or referred to an authorised Savanna Tanks employee.

## 15. ESCALATION AND HUMAN TAKEOVER

The system must provide immediate human takeover.

A conversation must be escalated when the customer:

* Requests a firm price
* Requests a formal quotation
* Requests a discount
* Requests credit
* Submits a purchase order
* Submits contractual conditions
* Raises a complaint
* Raises a payment dispute
* Requires structural advice
* Requests engineering approval
* Requests foundation approval
* Requests a guaranteed completion date
* Submits complex drawings or specifications
* Requests confidential information
* Asks to speak to a person
* Appears dissatisfied
* Repeats a question the AI cannot answer reliably

When human takeover is activated:

* The AI must stop sending customer-facing responses
* The conversation must be assigned to the correct employee or team
* The assigned employee must be able to review the full conversation
* An internal enquiry summary should be available
* The assigned employee must be able to continue the conversation
* The conversation may only be returned to AI control in accordance with the approved process

## 16. RESPOND.IO CONTACT FIELDS

The specialist must configure appropriate Respond.io contact fields.

Suggested fields include:

* Customer name
* Company
* Mobile number
* Email
* Country
* Project location
* Consultant
* Main contractor
* End user
* Enquiry reference
* Tender reference
* Tender closing date
* Product category
* Tank type
* Capacity
* Dimensions
* Number of tanks
* Application
* Ground or elevated
* Stand height
* Supply only or installation
* Foundation requirement
* Required date
* Assigned salesperson
* Enquiry status
* Documents received
* Missing information
* Next action
* Last follow-up date
* Quotation reference
* Quotation status
* Enquiry outcome

The specialist must avoid storing important structured information only in unstructured internal comments.

## 17. TAGS AND ENQUIRY CLASSIFICATION

Suggested tags include:

* New Enquiry
* General Information
* GRP Tank
* Galvanised Steel Tank
* GFS Tank
* Elevated Tank
* Ground Tank
* Repair and Maintenance
* Supply Only
* Supply and Installation
* Botswana
* South Africa
* Export
* Urgent
* Tender
* Technical Review Required
* Engineering Review Required
* Price Requested
* Human Takeover
* Incomplete Information
* Documents Received
* Quotation Ready
* Follow-Up Required

The final tagging structure must be approved by Savanna Tanks.

## 18. ENQUIRY LIFECYCLE STAGES

Suggested enquiry stages include:

1. New Enquiry
2. General Discussion
3. Qualification in Progress
4. Awaiting Customer Information
5. Technical Review Required
6. Engineering Review Required
7. Ready for Quotation
8. Assigned to Salesperson
9. Quotation in Preparation
10. Quotation Submitted
11. Follow-Up Required
12. Negotiation
13. Won
14. Lost
15. Closed

The specialist must configure a simple and maintainable lifecycle suitable for Savanna Tanks' sales process.

## 19. STRUCTURED INTERNAL ENQUIRY SUMMARY

When sufficient information has been collected, the system must prepare a structured internal summary.

The summary should include:

Enquiry Reference

Date

Customer Name

Company

Email Address

Mobile Number

Country

Project Location

Consultant

Main Contractor

End User

Tender Reference

Tender Closing Date

Product Required

Tank Type

Capacity

Dimensions

Number of Tanks

Application

Ground or Elevated

Stand Height

Supply Only or Installation

Foundation Requirement

Required Delivery Date

Required Completion Date

Documents Received

Pipe Connections

Accessories

Missing Information

Customer Urgency

Technical Review Required

Recommended Next Action

Assigned Salesperson

The specialist must configure the summary so that it can be:

* Viewed inside Respond.io
* Added as an internal comment
* Sent to the assigned salesperson
* Sent by email where approved
* Transferred to an approved external system where required

## 20. SALES ASSIGNMENT

The system must assign enquiries according to rules approved by Savanna Tanks.

Assignment may be based on:

* Country
* Project location
* Product type
* Customer type
* Existing customer ownership
* Enquiry urgency
* Tender closing date
* Salesperson availability
* Technical complexity

The system must notify the assigned salesperson or team when:

* A new qualified enquiry is completed
* A price is requested
* A customer requests human assistance
* A tender closing date is approaching
* Important information is missing
* A customer uploads a new specification
* A customer uploads a new drawing
* A customer follows up on an existing enquiry
* An urgent project is identified

## 21. FOLLOW-UP WORKFLOWS

The specialist must configure appropriate follow-up workflows.

Examples include:

* Reminder when a customer has not completed the qualification questions
* Reminder when drawings or specifications are outstanding
* Notification when a salesperson has not responded
* Follow-up after quotation submission
* Follow-up before a tender closing date
* Reminder for technical review
* Reminder for engineering review
* Closure of inactive enquiries
* Reopening of a conversation when the customer responds

No unsolicited promotional messaging may be activated without written approval from Savanna Tanks.

All WhatsApp message templates required for follow-up outside the normal service window must be identified and submitted for approval where required.

## 22. REPORTING REQUIREMENTS

The system must provide reporting, as far as reasonably available within Respond.io, on:

* Total enquiries received
* Enquiries by product type
* Enquiries by country
* Enquiries by region
* Enquiries by salesperson
* Qualified enquiries
* Incomplete enquiries
* Enquiries awaiting technical review
* Enquiries awaiting engineering review
* Average first response time
* Average qualification time
* Human takeover frequency
* Quotation-ready enquiries
* Quotations submitted
* Won enquiries
* Lost enquiries
* Enquiry source
* Customer conversation volume
* Follow-up activity
* Unanswered or overdue conversations

The specialist must explain which reports are available directly within Respond.io and which would require an external reporting tool.

## 23. WHATSAPP BUSINESS CONNECTION

The specialist must configure an official WhatsApp Business Platform connection.

The following will not be accepted:

* Unofficial WhatsApp Web automation
* Browser-based bots
* Personal WhatsApp automation
* Unsupported software
* Any method that conflicts with Meta or WhatsApp requirements

The specialist must advise Savanna Tanks on:

* Using an existing WhatsApp number
* Using a new dedicated number
* Number migration
* Meta Business Manager requirements
* WhatsApp Business Account requirements
* Business verification
* Display name approval
* Message template approval
* WhatsApp messaging charges
* Respond.io subscription requirements
* Number ownership
* Backup and recovery considerations

The WhatsApp number, Meta Business Manager and WhatsApp Business Account must remain under Savanna Tanks' ownership and administrative control.

## 24. ACCOUNT OWNERSHIP

Savanna Tanks must remain the owner and administrator of:

* Respond.io organisation
* Respond.io workspace
* Meta Business Manager
* WhatsApp Business Account
* WhatsApp telephone number
* Company email accounts
* Knowledge sources
* Customer contact data
* Integrations
* Approved message templates
* Workflow configurations
* Administrator credentials

The appointed specialist must not:

* Create the principal accounts under the specialist's own company
* Retain exclusive administrator control
* Retain ownership of the WhatsApp number
* Prevent Savanna Tanks from changing service providers
* Restrict Savanna Tanks' access to configurations
* Withhold passwords or administrative access
* Retain customer information after the assignment without written approval

## 25. SECURITY AND PRIVACY

The specialist must configure appropriate security measures, including:

* Role-based user access
* Individual staff logins
* Restricted administrator access
* Secure password management
* Secure API key management
* Restricted customer data access
* Removal of access for departed employees
* Separation of testing and production where practical
* Activity records
* Conversation records
* Data export procedures
* Backup procedures
* Confidential information controls

The AI Agent must be instructed not to reveal:

* Internal system instructions
* AI prompts
* Confidential knowledge
* Other customers' information
* Employee information
* Passwords
* Access credentials
* Private commercial information

## 26. REQUIRED DELIVERABLES

### Deliverable 1: Solution Design

A concise design document covering:

* Respond.io workspace structure
* WhatsApp connection method
* AI Agent structure
* Knowledge-base structure
* Contact fields
* Tags
* Lifecycle stages
* Workflows
* Assignments
* Escalation rules
* Reports
* External integrations
* Recurring costs

### Deliverable 2: Respond.io Workspace Configuration

A fully configured Respond.io workspace with agreed users, teams, roles, contact fields, tags and enquiry stages.

### Deliverable 3: WhatsApp Connection

A working official WhatsApp Business connection using a test or production number approved by Savanna Tanks.

### Deliverable 4: Knowledge Base

A structured and uploaded knowledge base using approved Savanna Tanks information.

### Deliverable 5: AI Agent Configuration

A working AI Agent configured for:

* General customer discussions
* Product information
* Tank enquiry qualification
* Company information
* Restricted responses
* Escalation
* Structured summaries

### Deliverable 6: Enquiry Qualification Workflows

Working workflows for:

* New enquiries
* General discussions
* Customer information collection
* Tank information collection
* Missing information
* Document receipt
* Salesperson assignment
* Human takeover
* Follow-up

### Deliverable 7: Internal Enquiry Summary

A tested structured enquiry summary and salesperson notification process.

### Deliverable 8: Human Takeover

A tested process allowing staff to take over conversations and return them to the AI where appropriate.

### Deliverable 9: Reporting

Configured reporting and a written explanation of available reports and limitations.

### Deliverable 10: Testing

Completion of agreed test cases and correction of identified defects.

### Deliverable 11: Documentation

Written documentation covering:

* User access
* AI Agent configuration
* Knowledge updates
* Contact fields
* Tags
* Workflows
* Human takeover
* Message templates
* Reporting
* Troubleshooting
* Account ownership
* Recurring costs

### Deliverable 12: Training and Handover

Live training for nominated Savanna Tanks personnel and complete handover of administrative control.

## 27. TESTING REQUIREMENTS

Testing must include at least the following scenarios:

1. General company-information question
2. GRP tank question
3. Galvanised steel tank question
4. Fire-water tank enquiry
5. Potable-water tank enquiry
6. Ground tank enquiry
7. Elevated tank enquiry
8. Supply-only enquiry
9. Supply-and-installation enquiry
10. Customer who does not know the required tank type
11. Customer with incomplete information
12. Customer uploading a PDF specification
13. Customer uploading a drawing
14. Customer asking for a price
15. Customer requesting a discount
16. Customer requesting engineering advice
17. Customer requesting foundation approval
18. Customer requesting a human representative
19. Human takeover
20. Return of the conversation to AI
21. Structured enquiry summary
22. Salesperson assignment
23. Follow-up reminder
24. Repeated or unclear customer question
25. Attempt to obtain confidential information
26. Attempt to make the AI ignore its restrictions
27. Customer returning after a previous enquiry
28. Tender enquiry with a closing date
29. Customer submitting several tank requirements
30. Customer changing information during the conversation

Savanna Tanks must be allowed to conduct independent user acceptance testing before final acceptance.

## 28. ACCEPTANCE CRITERIA

The implementation will be accepted when:

1. The approved WhatsApp number is connected to Respond.io.
2. Customers can communicate naturally with the AI Agent.
3. The AI correctly answers approved company and product questions.
4. The AI uses only approved knowledge sources.
5. The AI collects the agreed customer and tank information.
6. The AI records information in the correct contact fields.
7. The AI identifies missing information.
8. The AI receives and records customer documents.
9. The AI refuses or escalates prohibited requests.
10. Human takeover operates correctly.
11. Enquiries are assigned to the correct salesperson or team.
12. The internal enquiry summary is accurate.
13. Follow-up workflows operate correctly.
14. Savanna Tanks controls all accounts and administrator access.
15. Documentation has been supplied.
16. Training has been completed.
17. The agreed test cases have been completed successfully.
18. Identified defects have been corrected.

## 29. EXCLUSIONS

Unless separately approved, Phase 1 excludes:

* Automatic quotation pricing
* Automatic discount approval
* Automatic contract acceptance
* Engineering calculations
* Structural design
* Foundation design
* Automated drawing approval
* Accounting-system integration
* ERP integration
* Stock integration
* Purchase-order generation
* Automatic invoicing
* Online payments
* Customer credit approval
* Multilingual support
* Voice-call automation
* Advanced voice-note processing
* Marketing broadcasts
* Proactive advertising campaigns
* Custom mobile application development
* Development of a replacement for Respond.io
* Complex external management dashboards

The specialist must clearly identify any proposed item that falls outside the agreed Phase 1 scope.

## 30. REQUIRED SPECIALIST SKILLS

Applicants must demonstrate practical experience in:

* Respond.io implementation
* Respond.io AI Agents
* Respond.io Workflows
* Respond.io knowledge sources
* WhatsApp Business Platform
* Meta Business Manager
* Chatbot development
* Conversational design
* Lead qualification
* CRM workflow design
* Contact field configuration
* Tagging and lifecycle management
* Human takeover
* Sales assignment and routing
* Prompt design
* AI safety and response restrictions
* Testing and quality assurance
* User training
* System documentation

Additional advantageous skills include:

* Make.com
* Zapier
* n8n
* Google Sheets integration
* API integration
* Webhooks
* Data security
* Manufacturing-sector experience
* Engineering-sector experience
* Construction-sector experience

## 31. INFORMATION REQUIRED FROM APPLICANTS

Applicants must provide:

1. A description of their Respond.io experience.
2. The number of Respond.io systems personally implemented.
3. Examples of similar systems.
4. A demonstration or screen recording of a working Respond.io AI Agent.
5. Details of WhatsApp Business Platform experience.
6. Their proposed implementation approach.
7. Their proposed programme.
8. A fixed-price proposal by milestone.
9. Estimated Respond.io monthly costs.
10. Estimated WhatsApp messaging costs.
11. Details of external services proposed.
12. Details of custom coding required.
13. Details of ongoing maintenance requirements.
14. Details of post-implementation support.
15. Confirmation that Savanna Tanks will own and administer all accounts.
16. Confirmation that all workflows and configurations will be handed over.
17. Confirmation that Savanna Tanks information will not be used for unrelated purposes.

## 32. SCREENING QUESTIONS

Applicants should answer the following questions:

1. How many Respond.io implementations have you personally completed?
2. Have you configured Respond.io AI Agents?
3. Provide an example of a knowledge-based WhatsApp AI assistant you configured.
4. How would you prevent the AI from issuing prices?
5. How would you prevent the AI from providing engineering approval?
6. How would you organise the Savanna Tanks knowledge base?
7. How would you configure human takeover?
8. How would you store enquiry information in Respond.io contact fields?
9. How would you generate the internal enquiry summary?
10. How would you assign enquiries to different salespeople?
11. How would you manage follow-ups outside the WhatsApp service window?
12. Which Respond.io subscription plan do you recommend?
13. Which costs are payable to Respond.io?
14. Which costs are payable to Meta?
15. Will Savanna Tanks retain full administrator control?
16. What post-deployment support is included?
17. Provide a fixed-price breakdown by milestone.

Generic applications that do not demonstrate actual Respond.io experience may not be considered.

## 33. SUGGESTED IMPLEMENTATION MILESTONES

### Milestone 1: Discovery and System Design

* Confirm requirements
* Review company information
* Review existing sales processes
* Agree contact fields
* Agree enquiry stages
* Agree escalation rules
* Agree knowledge-base structure
* Confirm recurring costs
* Confirm external dependencies

### Milestone 2: Respond.io Workspace and WhatsApp Setup

* Configure workspace
* Configure users
* Configure teams
* Configure roles
* Connect the approved WhatsApp number
* Configure basic contact fields
* Configure tags
* Configure lifecycle stages

### Milestone 3: Knowledge Base and AI Agent

* Prepare knowledge sources
* Upload approved knowledge
* Configure AI Agent instructions
* Configure response boundaries
* Configure prohibited-response rules
* Test company and product discussions

### Milestone 4: Enquiry Qualification and Workflows

* Configure customer questions
* Configure project questions
* Configure tank questions
* Configure missing-information process
* Configure document receipt
* Configure assignments
* Configure notifications
* Configure follow-up workflows

### Milestone 5: Human Takeover and Reporting

* Configure human takeover
* Configure internal summaries
* Configure salesperson notifications
* Configure basic reports
* Test management visibility

### Milestone 6: Testing, Training and Handover

* Conduct user acceptance testing
* Correct identified defects
* Provide documentation
* Train Savanna Tanks staff
* Complete account handover
* Complete configuration handover

Payments should be linked to the completion and acceptance of each milestone.

## 34. SUPPORT AND DEFECTS PERIOD

The applicant must include a post-deployment support and defects-correction period.

The proposal must state:

* Included support period
* Response times
* Defect-correction process
* Support channels
* Included support hours
* Cost of additional support
* Cost of future workflow changes
* Cost of knowledge-base updates
* Responsibility for Respond.io support issues
* Responsibility for Meta support issues

A minimum support and defects period of 30 days after production deployment is preferred.

## 35. COMMERCIAL PROPOSAL

The proposal must separately identify costs for:

* Discovery and design
* Respond.io configuration
* WhatsApp connection
* Knowledge-base preparation
* AI Agent configuration
* Workflow configuration
* Human takeover
* Sales assignment
* Reporting
* Testing
* Documentation
* Training
* Support

The proposal must also identify estimated recurring costs for:

* Respond.io subscription
* Meta WhatsApp messaging
* Additional Respond.io users
* Additional monthly active contacts
* External integrations
* Make.com, Zapier or other automation services
* File storage
* Maintenance
* Support

No undisclosed monthly charges will be accepted.

## 36. PROPOSAL EVALUATION

Proposals may be evaluated according to:

* Proven Respond.io experience
* WhatsApp Business Platform experience
* Understanding of Savanna Tanks' requirements
* Quality of the proposed solution
* Knowledge-base approach
* AI safeguards
* Human takeover design
* Simplicity
* Maintainability
* Account ownership arrangements
* Implementation programme
* Fixed-price proposal
* Monthly recurring costs
* Communication quality
* Training
* Post-deployment support

The lowest-priced proposal will not necessarily be selected.

## 37. UPWORK JOB SUMMARY

Savanna Tanks requires an experienced Respond.io specialist to configure and implement a WhatsApp AI enquiry and lead qualification system.

The system must allow customers to have natural discussions about Savanna Tanks, its water-storage tanks, elevated stands, installation services, repair services and manufacturing capabilities using an approved knowledge base.

When a customer has a specific requirement, the AI Agent must collect customer details, project location, tank type, capacity, dimensions, application, installation requirements, foundation requirements, pipe connections, required dates and available documents.

The system must identify missing information, generate a structured internal enquiry summary, assign the enquiry to a salesperson and allow immediate human takeover.

The AI must not issue prices, negotiate discounts, provide engineering approval, approve foundations or make contractual commitments.

Applicants must demonstrate actual experience with:

* Respond.io AI Agents
* Respond.io Workflows
* WhatsApp Business Platform
* Knowledge-based chatbots
* Lead qualification
* Human takeover
* Contact fields
* Sales assignment
* Workflow automation

Savanna Tanks must retain ownership and administrative control of the Respond.io account, Meta Business Manager, WhatsApp Business Account, WhatsApp number, customer data, knowledge sources and all system configurations.

Applicants must provide:

* A fixed-price proposal by milestone
* Examples of similar Respond.io work
* Estimated recurring costs
* Details of required external services
* Post-deployment support information
* Confirmation of full account and configuration handover

I'm looking to create an e-commerce website to sell cooking-related products. The primary goal of this site is to increase sales.

Key Requirements:
- An intuitive, easy-to-navigate layout
- A highly efficient and user-friendly checkout process
- Secure payment gateway integration
- Product categorization and search functionality
- Mobile responsiveness
- SEO optimized to enhance visibility

Ideal Skills and Experience:
- Proven experience in developing e-commerce websites
- Strong understanding of UX/UI design principles
- Familiarity with SEO best practices
- Proficient in payment gateway integrations
- Knowledge of the cooking niche is a plus

Please provide a portfolio showcasing similar projects.

Skills: PHP, Website Design, SEO, eCommerce, HTML, UX / User Experience, Web Development, Web Design

I'm looking for an experienced web designer to create an e-commerce website. The site will primarily sell digital products.

Key Requirements:
- User-friendly interface
- Secure payment integration (PayPal)
- Robust search and filter options for products
- Mobile-responsive design
- SEO optimization

Ideal Skills & Experience:
- Proven portfolio in e-commerce design
- Expertise in digital product sales platforms
- Strong knowledge of SEO and UX/UI principles
- Familiarity with PayPal integration

Please share relevant experience and portfolios.

Skills: Graphic Design, SEO, eCommerce, Web Design, Meta Pixel

We are seeking a skilled Shopify website designer to redesign our clothing and hat brand site. The ideal candidate will have experience in creating visually appealing and user-friendly designs that enhance brand identity. Responsibilities include redesigning the site layout, improving user experience, and ensuring mobile responsiveness. If you have a passion for fashion and e-commerce design, we would love to hear from you!

Experienced Website Developer Needed for Modern Business Website / E-commerce Store / Portfolio Site / Custom Web Application
Project Description:
I am looking for a skilled and reliable full-stack or front-end website developer to build a professional, responsive, and high-performance website from scratch (or redesign an existing one).
Project Scope:
• Website Type: Business/Corporate website, Online store
• Pages/Sections Needed: Home, About, Services/Products, Blog/News, Contact, [add any others like Shop, Gallery, Dashboard, User Login, etc.]
• Key Features Required:
• Fully responsive design (mobile, tablet, desktop)
• Fast loading speed and SEO-friendly structure
• Contact form with validation and email notifications
• Integration with Google Analytics / Search Console
• Social media links and sharing
• Basic CMS: WordPress, or custom Admin panel
• Shopping cart & payment gateway (Stripe/PayPal), user accounts & login, booking system, multi-language support, blog with admin panel, animations.
• Secure (HTTPS, basic security best practices)
• Domain & hosting setup assistance (if required)

Skills: PHP, Website Design, WordPress, HTML, Web Development, Full Stack Development, Backend Development, Frontend Development

About Skinat Tuition

Skinat Tuition is a rapidly growing UK online tuition company delivering high-quality education to students across England, Scotland, Wales and Northern Ireland.

We specialise in:

* Primary
* SATs
* 11+
* KS3
* GCSE
* IGCSE
* National 5
* Highers
* A Level


We are now looking for an experienced Digital Marketing Specialist to become a long-term member of our team and help us significantly grow consultation bookings, website traffic and brand awareness.

The Opportunity

This is not a typical social media role.

We need someone who understands how parents search for educational support, what builds trust, and how to convert website visitors into booked consultations.

You will take ownership of our digital marketing and be responsible for developing and executing strategies that deliver measurable business growth.

key responsibilities

Increase:

* Consultation bookings
* Organic website traffic
* Google rankings
* Parent engagement
* Website conversion rate
* Brand authority

while positioning Skinat Tuition as one of the UK's leading online tuition providers.

---
Key Responsibilities

Search Engine Optimisation (SEO)

Develop and execute a comprehensive SEO strategy including:

* Technical SEO audits
* Core Web Vitals improvements
* On-page optimisation
* Internal linking
* Schema markup
* Keyword research
* Competitor analysis
* Backlink outreach
* Local SEO
* National SEO
* Search intent optimisation
* Featured snippet opportunities

Monitor and improve performance using:

* Google Search Console
* Google Analytics 4
* Google Business Profile Insights

## Website Growth

Work closely with us to improve:

* Landing pages
* Calls to action
* Consultation booking pages
* User journey
* Website speed
* Mobile optimisation
* Conversion rate optimisation (CRO)

## Content Marketing

Plan and create educational content that positions Skinat Tuition as a trusted authority.

This includes:

* SEO blog articles
* Parent advice articles
* Study guides
* Exam preparation resources
* Lead magnets
* Case studies
* Student success stories
* Downloadable resources

## Video Marketing

Video is our primary marketing channel.

You will:

* Plan content
* Write scripts
* Edit videos
* Add subtitles
* Brand videos
* Optimise for each platform
* Repurpose content

Produce every month:

* 8 educational videos
* Facebook videos
* Instagram Reels
* LinkedIn videos
* YouTube Shorts

---

## Social Media Marketing

Manage and grow:

* Facebook
* Instagram
* LinkedIn

Create:

* Monthly content calendars
* Educational posts
* Carousels
* Parent tips
* Graphics
* Short-form videos

Every piece of content should educate parents, build trust and encourage consultation bookings.

---

## Google Business Profile

Take ownership of our Google Business Profile by:

* Completing a full audit
* Optimising services
* Publishing fortnightly posts
* Uploading branded images
* Improving local rankings
* Managing Q&A
* Developing a review generation strategy

---

## Analytics & Reporting

Provide a detailed monthly report including:

* Organic traffic growth
* Consultation enquiries
* Keyword rankings
* Website conversions
* SEO actions completed
* Social media growth
* Video performance
* Google Business Profile insights
* Priorities for the next month

---

# Deliverables

Every month:

✅ 8 educational videos

✅ 12–20 social media posts

✅ 4 SEO blog articles

✅ Monthly SEO report

✅ Monthly marketing report

✅ Google Business Profile updates

✅ Ongoing technical SEO improvements

✅ Backlink outreach

✅ Consultation funnel analysis

---

# Essential Skills

We are looking for someone with proven expertise in:

* SEO
* Technical SEO
* Local SEO
* Google Analytics 4
* Google Search Console
* Google Business Profile
* WordPress
* Content Marketing
* Copywriting
* Video Editing
* Canva
* Adobe Premiere Pro or CapCut
* Facebook Marketing
* Instagram Marketing
* LinkedIn Marketing
* Conversion Rate Optimisation (CRO)

---

# Preferred Experience

Applicants with experience in the following sectors will be prioritised:

* Education
* Tuition companies
* Schools
* EdTech
* Online learning
* Child or family-focused services

---

# What Success Looks Like

Within the first 6–12 months, we expect to see measurable improvements in:

* Consultation bookings
* Organic website traffic
* Google rankings
* Parent engagement
* Website conversion rates
* Google Business Profile visibility
* Social media growth
* Brand awareness

---

# How to Apply

Your proposal **must** include:

1. A short introduction about yourself.
2. Examples of education brands you have marketed.
3. SEO case studies with measurable results.
4. Links to websites you have improved.
5. Social media accounts you have managed.
6. Examples of educational videos you have created.
7. Your recommended 90-day strategy for Skinat Tuition.
8. Your expected monthly fee or hourly rate.
9. Confirmation that you can commit to a long-term partnership.

**To confirm you have read this brief carefully, begin your proposal with the words: *Education Generates Freedom*.**

Applications that do not include this phrase will not be considered.

---

# Why Join Us?

We are building more than a tuition company—we are building a trusted education brand that supports families across the UK.

If you are passionate about education, enjoy creating meaningful content, and can demonstrate measurable results in SEO, video marketing and social media, we would love to hear from you.

We are looking for a proactive, data-driven marketer who wants to grow with us over the long term.

Skills: Internet Marketing, SEO, Link Building, Facebook Marketing, Marketing, Google Analytics, Social Media Marketing, Video Production, Content Marketing, Instagram Marketing

I am looking for a developer to build a modern, secure, and professional LMS website for my ABA training academy. The website should include user registration and login, individual student dashboards, course access based on purchase or manual assignment, secure video hosting, downloadable resources, online quizzes with automatic grading, automatic certificate generation, and integration with a Jordanian online payment gateway. It should also feature a premium responsive design with pages such as Home, About, Courses, Partners, Testimonials, Contact, FAQ, and social media integration. The admin panel should allow full management of students, courses, exams, certificates, payments, announcements, and reports. The platform should be fast, mobile-friendly, SEO-optimized, secure, and easy to expand in the future. Please share examples of similar LMS or e-learning projects you have developed. Contact

Project Overview:
We are looking for a consultant who specializes in subscription commerce compliance and customer journey compliance to ensure that the Company’s marketing, checkout flow, disclosures, billing practices, cancellation process, customer communications, and data privacy all work together to meet regulatory requirements. You’ll partner with legal counsel, implement the recommendations operationally, and prepare the business for processor reviews or regulatory scrutiny. The consultant will conduct a structured review of payment flows, customer disclosures, trial practices, and international data/privacy considerations, and provide actionable recommendations to mitigate risk. This role is advisory in nature and will provide educational and operational guidance aligned with industry standards and commonly accepted compliance frameworks.


Objectives:
Identify compliance gaps and risk exposure in customer-facing and backend processes
Evaluate alignment with applicable U.S. consumer protection expectations and international data regulations
Provide practical, business-oriented recommendations to improve transparency, compliance posture, and risk mitigation
Support internal decision-making with clear, prioritized findings

Deliverables:
Executive Risk Assessment
Customer Journey Audit
Risk Matrix (High / Medium / Low)
Recommended and Required Changes
Regulatory Mapping
Prioritized Remediation Plan
Future Compliance Checklist

Scope of Work:

1. Payments & Subscription Risk Review
Assess payment flows, billing practices, and subscription lifecycle management
Evaluate clarity and placement of pricing disclosures (e.g., recurring charges, billing frequency, cancellation terms)
Identify risks related to:
Negative option billing practices
Auto-renewal transparency
Charge authorization and recordkeeping
Review alignment with general consumer protection expectations for SaaS businesses

2.. Disclosure & Consumer Transparency Assessment
Review customer-facing disclosures across: website landing pages, checkout flows, and Terms of service and related policies.
Risk assessment of whether subscription amounts, renewal terms, and material conditions are:
Clearly presented
Conspicuous and understandable
Consistent across user touchpoints
Identify areas where disclosures may be insufficient, misleading, or inconsistent, and provide assessment.

3. Free Trial & State-Specific Notification Practices
Evaluate current implementation of trial offer periods.
Review notification practices related to trial expiration and conversion to paid subscriptions.
Identify risks associated with state-specific requirements (e.g., automatic renewal laws), and other related regulatory requirements.

4. GDPR & International Data Handling (EU Exposure)
Assess applicability of GDPR based on business operations and customer base
Review current practices related to:
Data collection and consent mechanisms
Privacy disclosures and policies
Data subject rights handling (access, deletion, portability)
Evaluating risks for a U.S.-filed entity operating or marketing within the EU
Identify gaps in cross-border data handling and documentation practices


Requirements:
Minimum of 6 years of experience in compliance, regulatory affairs, risk management, privacy, payments, product compliance, or a related discipline supporting consumer-facing SaaS or subscription-based businesses.
Demonstrated experience auditing end-to-end customer journeys, including marketing, advertising, checkout, recurring billing, customer communications, cancellation flows, and data privacy practices.
Strong working knowledge of FTC regulations, ROSCA, GDPR, CCPA/CPRA, state Automatic Renewal Laws (ARLs), and other consumer protection regulations applicable to subscription-based businesses.
Experience evaluating subscription checkout flows, recurring billing practices, disclosures, consent mechanisms, and cancellation experiences for regulatory compliance and industry best practices.
Knowledge of payment ecosystem requirements, including Visa and Mastercard rules, PCI DSS, payment processor compliance expectations, fraud prevention, chargeback management, and recurring billing operations.
Experience collaborating with external legal counsel to translate legal guidance into operational processes, product requirements, and business procedures.
Ability to develop compliance documentation, audit reports, risk assessments, remediation plans, standard operating procedures (SOPs), and governance frameworks.
Strong understanding of privacy and consent management, including cookie compliance, consumer rights requests, data retention, and vendor management.

Preferred Qualifications:
Proven ability to synthesize complex regulatory requirements and translate them into actionable guidance for cross-functional stakeholders. Excellent communication, interpersonal, and writing skills, with strong organizational skills and a keen attention to detail.

• Are you familiar with FTC, ROSCA, GDPA, CCPA and related state regulatory requirements?
• Describe a similar project you have worked on in the past.
• Are you able to effectively audit end-to-end customer journeys, including marketing, advertising, checkout, recurring billing, customer communications, cancellation flows, and data privacy practices?

We need help running google ads on our website

Our website is basically a service based website which provides wordpress based solutins like Development, bug fixing etc, We have the full website ready along with landing pages

We have setup all three social media platforms like facebook, instagram, linkedin

We also connected google ads and tracking to website and ran google ads for 3 days as experiment but nothing happened, that's where we need your specialization.

# AI Immersive Website Developer (Full-Time | Relocation to Kuwait)

## Job Overview

We are seeking an exceptionally talented **AI Immersive Website Developer** with a strong portfolio of building cutting-edge AI-powered web experiences. This is a **full-time, on-site position in Kuwait**, and we are looking for professionals who are passionate about creating modern, interactive, and visually immersive websites.

If you have experience developing high-end AI websites with advanced animations, 3D interactions, and AI integrations, we'd love to hear from you.

## Responsibilities

* Design and develop immersive AI-powered websites.
* Build interactive 3D web experiences using modern web technologies.
* Develop responsive, high-performance web applications.
* Integrate AI models, APIs, and intelligent user experiences.
* Collaborate with the team to create visually engaging and technically robust digital experiences.
* Optimize websites for speed, scalability, and cross-device compatibility.

## Required Skills

* AI Immersive Website Development
* AI-Powered Web Development
* Interactive 3D Websites
* WebGL / Three.js
* React.js / Next.js
* AI Integrations (OpenAI, Gemini, Claude, or similar)
* Modern Animated Web Experiences
* HTML5, CSS3, JavaScript, TypeScript
* Responsive Design & Performance Optimization
* Git and Modern Development Workflows

## Required Portfolio

Please include the following in your proposal:

1. Your **best AI immersive websites** that you have personally developed.
2. **Live website links** (screenshots will not be considered).
3. A brief explanation of your role in each project.
4. The technologies used for each project.
5. Examples demonstrating AI integrations, 3D interactions, animations, or immersive user experiences

hi we are looking for native korean translator, who has experience translating websites, the website we’re working on is about smart glasses.
our price rate is 0.018$ per a word
if you have experience and interested kindly contact us

Brand Identity Refresh for a 75-Year-Old Home Appliance Brand

Project Overview

We are looking for an experienced branding agency or senior brand identity designer to lead a comprehensive brand refresh for Al Hafez, one of Syria’s most established home appliance brands.

Founded in 1951, Al Hafez has built more than 75 years of trust, recognition, and emotional connection with families. The brand operates across manufacturing, retail, distribution, and after-sales service, with a portfolio that includes refrigerators, freezers, washing machines, ovens, air conditioners, televisions, commercial refrigeration, and other home appliances.

This is not a complete rebrand. We want to modernize and elevate the existing Al Hafez identity while preserving its heritage, recognition, and credibility.

The refreshed identity should feel:

* Modern and timeless
* Trustworthy and established
* Warm and family-oriented
* Premium but accessible
* Innovative and future-focused
* Suitable for both Arabic and English communication

Project Objectives

The purpose of this refresh is to:

* Modernize the visual identity without losing existing brand recognition
* Strengthen Al Hafez’s position as a leading national home appliance brand
* Appeal to younger customers and new homeowners
* Create consistency across showrooms, packaging, advertising, digital platforms, uniforms, vehicles, and after-sales service
* Develop a visual system suitable for partnerships and co-branding with international brands
* Create a scalable identity that can support the company’s growth over the next 10–15 years
* Introduce a premium but approachable retail and communication style
* Create clear guidelines for Arabic and English brand applications

Scope of Work

The selected designer or agency will be expected to develop the following:

1. Brand Discovery and Strategy

* Review the existing Al Hafez brand identity
* Assess the brand’s history, market position, customers, and competitors
* Define or refine the brand positioning
* Define the brand purpose, promise, personality, values, and key differentiators
* Identify primary and secondary target audiences
* Develop the brand’s tone of voice and messaging principles
* Recommend an overall creative direction for the refresh

2. Logo Refresh

* Refine and modernize the existing Al Hafez logo
* Preserve important recognizable elements of the current identity
* Develop Arabic, English, and bilingual logo versions
* Create horizontal, vertical, compact, and icon-based variations where appropriate
* Define clear-space, minimum-size, and usage rules
* Provide monochrome, reversed, and digital versions
* Develop logo misuse examples

We are looking for an evolution of the current identity, not an unrecognizable replacement.

3. Visual Identity System

* Primary and secondary color palettes
* Arabic and English typography systems
* Graphic elements and brand patterns
* Iconography style
* Photography direction
* Illustration direction, if applicable
* Layout and grid principles
* Product presentation style
* Social media visual system
* Motion and animation principles
* Premium brand accents for special campaigns and applications

4. Brand Applications

The refreshed identity should be demonstrated through realistic mockups, including:

* Business cards and stationery
* Corporate presentations
* Social media posts and templates
* Digital advertisements
* Website homepage direction
* Product packaging
* Product labels and stickers
* Retail shopping bags
* Employee uniforms
* After-sales service uniforms
* Service vehicles and delivery trucks
* Showroom signage
* Outdoor signs and billboards
* Dealer signage
* Warranty cards and service documents
* Email signatures
* Internal corporate documents

5. Retail and Showroom Identity

We would like the brand refresh to include a visual direction for Al Hafez retail stores and showrooms.

This should cover:

* Exterior storefront identity
* Interior signage
* Product-category navigation
* Wall graphics
* Point-of-sale materials
* Price tags and product-information cards
* Digital screens
* Customer-service counters
* After-sales reception areas
* Brand experience zones
* Shop-in-shop applications
* Co-branding areas for international partner brands such as Toshiba

The main product categories are large home appliances, including refrigerators, freezers, washing machines, ovens, dishwashers, air conditioners, and televisions.

A complete architectural retail design is not mandatory unless this is included as an additional service. However, the visual identity should clearly show how the brand can be applied in a modern retail environment.

6. Co-Branding Guidelines

The brand frequently works with international appliance and electronics brands.

The guidelines should explain:

* How Al Hafez appears alongside partner brands
* Logo hierarchy and spacing
* Official distributor or dealer lockups
* Shop-in-shop applications
* Joint advertising
* Joint showroom signage
* Partner-brand product zones
* Rules for maintaining the identity of both brands

7. 75th Anniversary Identity

As part of the project, we would also like an optional or integrated 75th anniversary identity.

The anniversary identity should:

* Celebrate Al Hafez’s history since 1951
* Work alongside the refreshed master brand
* Feel celebratory, premium, and emotional
* Be suitable for campaigns, products, showrooms, uniforms, vehicles, and events
* Include Arabic, English, and bilingual versions

The current anniversary message is:

75 Years, Growing Younger

Arabic:

٧٥ عاماً نزداد شباباً

Final Deliverables

The final project should include:

* Brand strategy presentation
* Refreshed logo system
* Arabic, English, and bilingual logo files
* Complete visual identity system
* Brand messaging and tone-of-voice guidelines
* Brand application mockups
* Retail identity direction
* Co-branding guidelines
* 75th anniversary identity
* Comprehensive brand-guidelines document
* Editable source files
* Print-ready and digital-ready exports

Required file formats may include:

* Adobe Illustrator
* Adobe InDesign
* Adobe Photoshop
* PDF
* SVG
* EPS
* PNG
* JPG
* Editable Microsoft PowerPoint templates where applicable

Ideal Candidate

We are looking for a freelancer or agency with:

* Proven experience refreshing established or heritage brands
* Strong portfolio in brand strategy and visual identity
* Experience with consumer electronics, home appliances, retail, automotive, manufacturing, or similar industries
* Strong Arabic and English typography experience
* Experience creating bilingual brand identities
* Experience developing detailed brand-guidelines documents
* Understanding of retail, packaging, digital, and physical brand applications
* Ability to balance heritage with modern design
* Strong presentation and communication skills
* Ability to provide strategic thinking, not only logo design

Experience working with brands in the Middle East is highly preferred.

Application Requirements

Please include the following in your proposal:

1. A brief introduction about yourself or your agency
2. Relevant branding and brand-refresh projects
3. Examples of Arabic and English bilingual identity work
4. Examples of complete brand-guidelines documents
5. Your proposed process and project phases
6. Estimated project duration
7. Fixed-price proposal or detailed pricing structure
8. Number of initial creative directions and revision rounds included
9. Details of the team members who would work on the project
10. Confirmation that all editable source files and intellectual-property rights will be transferred upon completion

Please begin your proposal with the words “Al Hafez Brand Refresh” so we know you have read the complete brief.

Important Notes

* This is not a request for a simple logo redesign.
* We are looking for a complete, strategic, and scalable brand-refresh system.
* Generic or template-based proposals will not be considered.
* The selected candidate will receive the current logo, brand colors, historical materials, company profile, showroom references, product images, and other relevant information.
* The final identity must work professionally in both Arabic and English
.

Tražimo prodavca kiji tečno govori srpski. Posao bi bio zvanje potencijalnih klijenata na dnevnom nivou (oko 80 poziva) radi predstavljanja ponude. Možemo da radimo fiksno, ili procentualno. Ili oba.

We are seeking a Serbian salesperson for our web development agency. The role involves calling potential clients who need website services and promoting our agency's offerings. The ideal candidate should have strong communication skills in Serbian and be able to effectively engage with clients to understand their needs and provide solutions. Experience in sales or a related field is preferred.

We are seeking a specialist to enhance our tire calculator website's backlink profile. Responsibilities include identifying relevant automotive websites, reaching out to webmasters, and securing high-quality backlinks. The ideal candidate will have experience in SEO and outreach, with a focus on building strong relationships with webmasters to improve our website's authority and visibility.
My website is www.tirereference.com

Project Summary
I’m looking for an exceptional, highly self-directed creative to take full ownership of the website for Victoria Sala, a luxury furniture and design brand.
The website has already been started, and I have the complete source code. This provides a foundation, but the current design does not need to be followed exactly. I’m open to a new concept, stronger layouts, improved storytelling, and a more distinctive visual direction.
I need someone who can understand the brand vision and independently carry the project through to completion—including the creative concept, website design, written content, interactions, and front-end development.
I do not have the time to direct every detail, prepare page layouts, or write all the website copy. I’m looking for someone who can lead the process, make strong creative decisions, and present polished solutions for approval.

What I Need
The selected freelancer will be responsible for:
Reviewing the existing website and source code
Understanding the Victoria Sala brand, products, and visual identity
Developing a clear and compelling creative direction
Rethinking or improving the website structure and page layouts
Designing the complete website
Writing and refining the website copy
Selecting and arranging the strongest available imagery
Improving typography, spacing, hierarchy, and visual rhythm
Creating subtle, refined interactions and transitions
Completing the front-end development
Ensuring excellent desktop, tablet, and mobile presentation
Testing, polishing, and delivering a finished website ready to launch
The main pages are expected to include:
Home
About
Collections / Portfolio
Contact
I’m open to recommendations if a different structure would communicate the brand more effectively.

Creative Expectations
The finished website should feel:
Luxurious and sophisticated
Editorial and visually memorable
Minimal, but not generic
Confident, artistic, and distinctive
Carefully considered in every detail
Appropriate for a high-end furniture and design brand
The goal is not simply to make the current website “cleaner.” I want someone who can develop a stronger concept, improve how the brand is presented, and turn the existing foundation into a complete and compelling experience.

The Person I’m Looking For
You should be a multidisciplinary creative with strong skills in:
Creative direction
High-end website design
Brand storytelling
Website copywriting
Typography and editorial layout
Art direction and image selection
Front-end development
Responsive design
Subtle motion and interaction design
Most importantly, you must be able to work independently.
I want to provide the existing materials, source code, and essential brand information, then allow you to lead the project. I will review and approve key creative milestones, but I do not want to manage the design process or supply detailed instructions for every section.
You should be comfortable making recommendations, solving creative problems, and carrying a vision from initial concept through to final implementation.

Technical Requirements
You should be comfortable with:
Reviewing and improving an existing codebase
HTML, CSS, and JavaScript
Custom front-end development
Responsive and performance-conscious implementation
CSS or JavaScript animation
GSAP or similar tools where appropriate
Clean, maintainable code
This is not an e-commerce project and does not require a complex back end. The focus is on creative quality, storytelling, design, and execution.

Application Requirements
Please include:
A short introduction explaining why you are the right person to lead this project
Your single best live example of a visually exceptional website
Two or three additional relevant live projects
Your exact role in each project, including what you designed, wrote, directed, and coded
Examples of website copy or brand storytelling you created
A brief explanation of how you would approach this project with minimal client direction
Your fixed-price estimate and a clear list of what it includes
Your estimated timeline
The number of creative concepts and revision rounds included
Please do not send a general portfolio containing unrelated work. I’m specifically interested in luxury, furniture, interiors, architecture, art, fashion, hospitality, or editorial projects.

Important
This is not a role for someone who needs finished designs, completed copy, or detailed instructions before they can begin.
I’m looking for a creative partner who can take the existing foundation, understand the vision, develop the concept, write the content, make the design decisions, and deliver the finished website.
Strong creative judgment and independent thinking are essential.

Summary

Description

We are seeking an experienced content strategist/editor to review and improve the content structure of our international think tank website.
Our organization works on public policy, governance, AI, climate change, digital transformation, development, geopolitics, and international cooperation. We need someone who can assess not only grammar and formatting, but also whether our work is categorized, presented, and communicated effectively for global audiences.
This assignment is not focused on graphic design or coding. Instead, we are looking for someone with a background in communications, journalism, media studies, public policy, international affairs, digital communications, or related fields.

Scope of Work

The selected consultant will:
* Review all pages across the website.
* Identify grammatical errors, typos, broken sentences, and formatting inconsistencies.
* Verify that content categories are properly organized (AI, climate, governance, digital economy, gender, etc.).
* Recommend better ways to present projects, publications, events, and partnerships.
* Check whether important content is difficult to find or duplicated.
* Review internal links and identify missing or outdated references.
* Ensure consistency in writing style across the site.
* Suggest improvements to headlines, section names, and page hierarchy.
* Recommend stronger storytelling and presentation approaches.
* Identify pages that should be merged, expanded, archived, or removed.
* Review whether project descriptions are audience-friendly and donor-friendly.
* Assess whether the website clearly communicates our global footprint and areas of expertise.
* Provide a document containing recommendations page by page.

Candidate requirements:

* Background in communications, journalism, media studies, international relations, public policy, or digital content strategy.
* Experience working with think tanks, NGOs, development organizations, universities, or international institutions is highly preferred.
* Strong English editing skills.
* Ability to understand thematic distinctions between areas such as AI, climate change, governance, economic development, and digital transformation.
* Familiarity with website content audits and information architecture.

Deliverable

A detailed audit report with prioritized recommendations and screenshots where necessary.

Please find attached a spreadsheet containing hypothetical examples intended solely to demonstrate the level of detail and specificity expected in the audit report. These examples are illustrative only and should not be interpreted as actual findings or as the full scope of the assignment. Reviewers are encouraged to identify additional issues and provide practical, actionable and to the point recommendations beyond the category of issues included in the spreadsheet.

Position: Videographer
Project: Family Leadership Canvas workshop
Coverage: 2 hours on-site
Reports to: Project Lead / Marketing Lead
Type: Freelance / Contractor
Role summary
The videographer will capture a concise but high-quality visual record of the workshop for use on the website and media channels. The emphasis is on producing premium brand content, social-ready clips, and a short recap that reflects the tone, audience, and philosophy of the project �.
Core responsibilities
Film the workshop for 2 hours, focusing on the most valuable visual moments.
Capture keynote moments, participant reactions, interaction scenes, workshop materials, and atmosphere.
Record enough b-roll to support future website, social media, and promotional use.
Capture short interview-style snippets or testimonials if time allows and if approved.
Work discreetly and professionally in a family-oriented environment, including around minors.
Deliver organized, usable footage suitable for editing into branded content.
Coordinate beforehand with the project team on key shots, timing, and priorities.
Respect consent, privacy, and any filming restrictions during the event.
Ensure footage is framed for multi-platform use, including vertical and horizontal formats �.
Deliverables
Clean raw footage from the 2-hour coverage.
A short highlight selection or edited recap, if included in scope.
Short-form clips for social media and website use.
B-roll library for future campaigns.
Optional interview/testimonial extracts, if captured and approved.
Required profile
Experience filming live events, workshops, brand experiences, or educational content �.
Strong ability to work quickly, independently, and with minimal direction �.
Good eye for storytelling, composition, and brand-aligned visuals �.
Familiarity with editing workflows and delivering content in usable formats �.
Professional equipment and ability to arrive prepared for a fast setup.
Preferred experience
Content for premium brands, educational programs, family-focused experiences, or multicultural projects.
Comfort filming in sensitive or intimate environments.
Strong understanding of content needs for websites and social media channels.
Working note
Because coverage is only 2 hours, this role should be framed as targeted event coverage, not full-day production. That helps set expectations clearly and keeps the brief aligned with the real scope

I have a monthly rental platform in Shopify, where the user can access our products for a predetermined monthly price.

Currently I am having difficulty at the Checkout stage. I have activated all Shopify payments settings and registered with Razorpay but still my store isn't accepting payments.

I want assistance and help to setup a payment gateway through Razorpay for my Shopify store. It should be a recurring monthly payment procedure. The user should be able to opt for a membership plan to access our products and pay monthly automatically on a recurring basis. Also, if the user cancels Autopay from their side or misses a month's payment then the membership should cancel automatically.

It is mandatory to keep me updated and keep me the loop at every step. I will not intervene but I need to understand how it's getting done for my future reference.

Skills: PHP, Website Design, Technical Support, HTML, Payment Gateway Integration, Shopify Development, API Integration, Payment Processing

We need a conversion tracking specialist to configure accurate lead tracking for a Wix website.

The project includes Google Analytics 4 and Google Tag Manager setup for contact-form submissions, WhatsApp clicks, email clicks and other important website actions.

Please review the current tracking configuration, create the necessary events, tags, triggers and variables, preserve available UTM information and verify that every conversion is recorded correctly.

The completed setup must be tested before delivery. Please provide a short document listing the configured events, trigger conditions and validation results.

Deliverables
• Audit the existing Wix tracking setup
• Configure Google Analytics 4 and Google Tag Manager
• Track contact-form submissions
• Track WhatsApp and email clicks
• Configure lead conversion events
• Preserve UTM campaign information
• Test all tags and events
• Provide implementation documentation

I am looking for an experienced Facebook Ads and Pixel Expert to set up complete tracking and run ads for my WooCommerce WordPress website.

Scope of Work:
1. Install and configure Facebook Pixel on WordPress + WooCommerce
2. Set up Conversions API (CAPI) using plugin or GTM for 100% accurate tracking
3. Configure and test all standard events: ViewContent, AddToCart, InitiateCheckout, Purchase
4. Set up Facebook Product Catalog and connect with WooCommerce for dynamic ads
5. Create 1 Conversion Campaign with proper audience targeting and ad creatives guidance
6. Verify everything is working correctly in Events Manager and Test Events

Requirements:
- Proven experience with Facebook Ads Manager, Facebook Pixel, and CAPI
- Must have experience with WordPress and WooCommerce stores
- Knowledge of GTM is a plus
- Must provide screenshots or examples of previous similar work

Budget: $120 Fixed
Timeline: Need this completed within 3-4 days

Please start your proposal with the word "PIXEL" so I know you read the details.

I need a focused penetration test against one of my applications. The engagement is limited strictly to the application layer—no network or infrastructure testing—so I expect you to probe for the kinds of issues highlighted in the OWASP Top 10 and similar standards.

Here’s how I picture the engagement:

• Pre-engagement call to confirm scope, test window, and rules of engagement
• Hands-on testing that blends automated scans (Burp Suite, OWASP ZAP, or your preferred tools) with manual verification and exploitation where safe
• A concise yet comprehensive report that includes an executive summary, risk ratings (CVSS v3 or equivalent), step-by-step reproduction, screenshots or PoC scripts, and clear remediation guidance
• An optional debrief session to walk me through the findings and answer questions

Timeline is flexible but I’d like testing wrapped up within a week of kickoff and the report delivered shortly after.

When you reply, focus on your experience with application security testing—particularly recent penetration tests you have conducted—and, if possible, share a redacted sample report so I can see the depth of your work.

Skills: Testing / QA, Software Testing, Website Testing, Usability Testing, Penetration Testing, Risk Assessment

# About Me

I am a Full-Stack Developer and UI/UX Designer specializing in AI-powered applications, automation systems, and modern web development.

I build responsive websites, web applications, AI agents, dashboards, and automation tools using modern technologies. I focus on creating clean user interfaces, scalable architectures, and high-performance solutions that solve real business problems.

My services include frontend development, backend development, API integration, database design, AI integration, workflow automation, and graphic design. I also create branding assets, social media graphics, presentations, and marketing materials with a strong focus on usability and visual quality.

### My Skills

**Development**

* HTML5
* CSS3
* JavaScript
* TypeScript
* React
* Next.js
* Node.js
* Express.js
* Python
* Firebase
* MongoDB
* REST APIs
* Git & GitHub

**AI & Automation**

* OpenAI API
* Google Gemini
* Claude API
* OpenRouter
* AI Agents
* LangChain
* Retrieval-Augmented Generation (RAG)
* Workflow Automation

**Design**

* UI/UX Design
* Figma
* Adobe Photoshop
* Canva
* Logo Design
* Brand Identity
* Social Media Design
* Landing Page Design
* Dashboard Design
* Mobile App Design

I believe in writing clean code, delivering polished designs, communicating clearly, and completing projects on time. Every project is built with maintainability, performance, and user experience in mind.
# About Me

I am a Full-Stack Developer and UI/UX Designer specializing in AI-powered applications, automation systems, and modern web development.

I build responsive websites, web applications, AI agents, dashboards, and automation tools using modern technologies. I focus on creating clean user interfaces, scalable architectures, and high-performance solutions that solve real business problems.

My services include frontend development, backend development, API integration, database design, AI integration, workflow automation, and graphic design. I also create branding assets, social media graphics, presentations, and marketing materials with a strong focus on usability and visual quality.

### My Skills

**Development**

* HTML5
* CSS3
* JavaScript
* TypeScript
* React
* Next.js
* Node.js
* Express.js
* Python
* Firebase
* MongoDB
* REST APIs
* Git & GitHub

**AI & Automation**

* OpenAI API
* Google Gemini
* Claude API
* OpenRouter
* AI Agents
* LangChain
* Retrieval-Augmented Generation (RAG)
* Workflow Automation

**Design**

* UI/UX Design
* Figma
* Adobe Photoshop
* Canva
* Logo Design
* Brand Identity
* Social Media Design
* Landing Page Design
* Dashboard Design
* Mobile App Design

I believe in writing clean code, delivering polished designs, communicating clearly, and completing projects on time. Every project is built with maintainability, performance, and user experience in mind.

Skills: Website Design, Graphic Design, Logo Design, CSS, HTML5, HTML, Web Development, CSS3, Full Stack Development, AI Development

I own a licensed tourism company in Portugal offering premium wine tours, culinary experiences, and wellness retreats.

My website, Google Business Profile, Meta Ads, and Google Analytics are already set up.

I am not looking for someone to rebuild my marketing.

I need an expert who can increase qualified website traffic and convert visitors into bookings.

I need help with:

* Audit my website for conversion improvements.
* Review and optimize my Meta Ads campaigns.
* Set up or verify Meta Pixel, Google Analytics 4 (GA4), and Google Tag Manager.
* Ensure conversion tracking is working correctly.
* Recommend the best Google Ads campaign for my experiences.
* Improve landing pages to increase bookings.
* Suggest improvements to SEO for tourism keywords.
* Provide a written action plan.

My goals:

* Increase website visitors.
* Increase ticket sales.
* Increase direct bookings.
* Track exactly where bookings come from.
* Maximize results with a limited budget.

Budget:

US$75–150 for an initial audit and optimization.

Experience in travel, tourism, wine tours, or hospitality marketing is strongly preferred.

I need an experienced social media manager who can fully own our presence on Facebook, Instagram, Twitter, YouTube and LinkedIn, while also coordinating posts with our ongoing SEO efforts. The role covers the entire content cycle: planning, creation, scheduling, community interaction and performance analysis.

Content mix
You’ll be working with a blend of text updates, custom images/graphics and engaging video. I expect you to optimise each format for the strengths of every platform—square visuals and Reels for Instagram, short threads for Twitter, longer explainer clips for YouTube, and so on—always keeping consistent brand tone.

Core objectives
1. Steady follower growth on all channels
2. Noticeable boost in engagement (likes, comments, shares, watch time)
3. Tangible uplift in website traffic and in-store footfall traced back to social links

What success looks like
• A 30-day content calendar delivered up front each month
• Daily posting (or the optimal cadence you recommend) executed via Hootsuite, Buffer or a similar scheduler
• Prompt replies to audience questions and comments, ideally within 24 hours
• Weekly performance snapshot and a deeper monthly report pulled from native analytics, Google Analytics and any listening tool you prefer

Please include recent examples where you achieved similar follower, engagement or traffic results, and mention the primary tools you use (e.g., Canva, Adobe Creative Suite, Later, Sprout Social). If you can demonstrate strategic thinking—ad-copy hooks, hashtag research or paid-boost suggestions—that will set you apart.

Looking forward to seeing how you can turn our social feeds into engines of growth.

Skills: SEO, Analytics, Content Writing, Social Media Marketing, Video Production, Content Marketing, Social Media Management, Content Strategy, Content Creation, Influencer Marketing

We are seeking a skilled UI/UX designer to create a modern and engaging landing page for our website. The design should be optimized for both desktop and mobile platforms, ensuring a seamless user experience across devices. The ideal candidate will have a strong portfolio showcasing previous work in landing page design and a keen eye for detail. If you have experience in creating visually appealing and user-friendly designs, we would love to hear from you!

My picnic experiences rely on visual appeal and easy communication, so I need a clean, mobile-friendly informational website that quickly tells visitors who I am, what’s included in a luxury picnic, and how to reserve a date.

Core requirement
• A streamlined booking form routed to my email so clients can send their event details in one step. I prefer a simple contact form rather than calendar integrations or phone-only inquiries.

What I’d like the finished site to do
• Showcase a brief intro section, a few highlight images of past setups, service packages, and clear pricing tiers.
• Guide visitors naturally toward the booking form on every page.
• Load fast, look great on phones, and be easy for me to update (WordPress, Squarespace, or similar DIY-friendly CMS is fine).

Please handle the full build—design, copy placement, basic SEO setup, and hosting connection. I’ll supply photos and wording; you bring the layout expertise and form integration. When it’s live and I can receive test enquiries through the form, the project is complete.

Skills: PHP, Website Design, Graphic Design, SEO, HTML, Web Development, Website Build, Web Design

I’m looking for someone to create a library of premium photorealistic renders of our first goalkeeper glove, Foundation 01.

The aim is to create assets that we can use across our website, social media, advertising and future marketing.

About the Brand

SILENCE is a premium goalkeeper brand aimed primarily at ambitious young goalkeepers.

Our brand is minimal, understated and performance focused.

We want the renders to feel premium rather than loud or over-designed.

Think Apple, Nothing, Bellroy or Peak Design rather than traditional sports marketing.

What I’m Looking For

I’m open to your recommendations, but ideally I’d like a set of assets including:

* Hero product renders (front, back, palm and side)
* Floating product renders
* Transparent PNGs
* Close-up detail renders of key features
* Lifestyle renders using simple premium environments (without people)
* Packaging / unboxing renders
* Images with space for marketing copy and feature callouts

If you have suggestions for additional renders that would be valuable for an ecommerce brand, I’d love to hear them.

Important

The renders should be photorealistic.

The goal is that customers shouldn’t immediately realise they’re renders.

The gloves should accurately represent the real product.

Reference Material

I appreciate my current product photos aren’t studio quality.

Once we’ve agreed to work together, I’m happy to take whatever reference photographs you need, from whichever angles you recommend, to help you produce the most accurate renders possible.

If there are any measurements, close-ups or other files that would help, just let me know and I’ll provide them.

Deliverables

Please let me know:

* What reference material you’ll need from me.
* Whether you can provide layered source files and/or the underlying 3D model.
* What file formats you’ll deliver.
* How many final renders are included.
* Whether revisions are included.

Skills: 3D Rendering, Photo Editing, 3D Modelling, 3D Animation, Blender, 3D Visualization, Adobe Photoshop, 3D Graphic Design

SEO Content Specialist (WordPress, AI & Local SEO)

Title Company of Florida is looking for a long-term SEO Content Specialist to help us become one of the highest-ranking title companies in Florida.

We use ChatGPT, Claude, and other AI tools to accelerate content creation, but we're looking for someone who knows how to turn AI drafts into exceptional, Google-friendly content that provides real value.

This is not a copy-and-paste AI job. We want someone who understands SEO, local search, WordPress, and how to create content that ranks.

What You'll Do

You'll create SEO content for our website every day, including:

Local SEO Landing Pages

Examples:

Orlando Title Company
Jacksonville Title Company
Palm Coast Title Company
St. Augustine Title Company
Ponte Vedra Beach Title Company
Tampa Title Company
Miami Title Company
Naples Title Company
Sarasota Title Company
Fort Myers Title Company

Each city page should be unique and include:

SEO Title
Meta Description
HTML formatting
H1, H2, and H3 headings
FAQ section
Internal links
Calls to action
Localized content (not simply changing the city name)
Google-friendly SEO optimization

You'll also create educational content such as:

What Does Title Insurance Cover?
What Is Escrow?
How Long Does Closing Take in Florida?
Who Pays Closing Costs?
What Happens on Closing Day?
Wire Fraud Protection
Mobile Closings
Remote Online Notarization (RON)

And Realtor resource pages such as:

Instant Net Sheets
Closing Command
Builder Closings
Investment Property Closings
Probate & Estate Closings
Commercial Closings
Our Workflow

You'll use ChatGPT, Claude, or similar AI tools to create the first draft.

Then you'll:

Edit and improve the content
Verify facts
Optimize for SEO
Add internal links
Write meta titles and descriptions
Format the content in HTML
Prepare pages that are ready to publish in WordPress/Carrot CMS
Skills We're Looking For

Required:

Strong English writing skills
SEO experience
WordPress experience
HTML knowledge
Experience using ChatGPT and/or Claude
Keyword research
On-page SEO
Internal linking
Meta titles and descriptions

Bonus:

Google Search Console
Google Analytics
Ahrefs
SEMrush
Surfer SEO
Rank Math
Experience in real estate, mortgage, or title insurance
What Success Looks Like

We're looking for someone who can consistently produce high-quality content that helps us rank in Google.

Our ideal pages are:

1,500–2,500+ words
Well organized
Easy to read
Helpful for customers
Optimized for SEO
Original and human-edited
Ready to publish with minimal revisions
Communication

We're a small, growing company and value:

Reliability
Honesty
Meeting deadlines
Great communication
Attention to detail
A willingness to learn and improve
To Apply

Please include:

Links to SEO content you've written.
Which AI tools you use (ChatGPT, Claude, Gemini, etc.).
Which SEO tools you use.
A brief description of your workflow from keyword research to publishing.
Examples of WordPress websites you've worked on.