Research Interviews Project Finder

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

We’re looking for an experienced B2B SaaS website copywriter to help us with the first phase of a website relaunch.

We're looking for someone who can do more than write polished copy. We need a strategic writer who understands B2B SaaS positioning, conversion optimization, messaging hierarchy, and how to communicate technical products to different audiences.

You'll work from wireframes, content briefs, and existing product information to develop clear, compelling, conversion-focused website copy.

☝️PROJECT SCOPE
📄Phase 1: Core Commercial Pages (8 Pages)
You'll be responsible for writing copy for the following pages:
1. Homepage
2. Agencies
3. Book a Demo
4. Pricing
5. Product Overview
6. Features
7. How It Works
8. Customer Stories

📄Industry Pages
In addition to the core commercial pages, you'll develop:
- One reusable industry page template with modular content blocks.
- Copy for the first 1–2 industry pages using that template.
- A clear structure that allows additional industry pages to be developed efficiently in the future.

☝️RESPONSIBILITIES
- Write compelling, conversion-focused website copy based on wireframes and content briefs.
- Establish a clear messaging hierarchy for the homepage and maintain consistency across the website.
- Develop differentiated messaging for specific audiences, including businesses, agencies, and technical decision-makers.
- Create persuasive demo page copy, including CTAs, form messaging, and objection handling.
- Develop pricing page messaging that communicates product value, supports premium positioning, and addresses buyer concerns.
- Translate technical product capabilities into clear, accessible benefits without sacrificing accuracy or credibility.
- Structure customer stories using provided case study materials, highlighting measurable results, customer outcomes, and compelling narratives.
- Create a scalable, modular template for industry-specific landing pages.
- Incorporate SEO recommendations naturally into the copy without compromising readability or conversion performance.
- Collaborate with our internal team and incorporate consolidated feedback efficiently.

☝️REQUIREMENTS
💡Must-Haves
- Proven experience writing conversion-focused website copy for B2B SaaS companies.
- Demonstrated experience writing core commercial website pages, particularly homepages, product pages, pricing pages, and demo/conversion pages.
- Strong understanding of B2B buyer journeys, messaging hierarchy, positioning, and conversion copywriting.
- Experience writing for modular or templated website systems, ideally with examples demonstrating reusable page structures.
- Ability to simplify technical concepts while maintaining credibility with knowledgeable buyers.
- Understanding of SEO best practices and how to incorporate keyword guidance naturally into website content.
- A portfolio featuring relevant B2B SaaS website projects.
- Excellent communication skills and the ability to work collaboratively with designers, marketers, and other stakeholders.

🪄Nice-to-Haves
- Experience in AdTech, MarTech, cybersecurity, or other technical SaaS industries.
- Experience writing for marketing agencies, channel partners, or reseller audiences.
- Experience developing customer stories or case studies from existing research, interviews, or raw customer materials.
- Experience supporting SaaS companies moving upmarket or repositioning toward larger customers.

We're a B2B manufacturer looking for an independent market researcher to conduct a series of recorded virtual interviews with a participant list we'll provide.
This is a blind study. Participants should not know which company is sponsoring the research. You'll contact participants from our list, schedule the sessions, and moderate them as a neutral third party. We will provide interview questions. Full project details, including the research objectives and participant list, will be shared after hire and a signed NDA.
Scope of work:
• Review our research objectives and help refine a discussion guide
• Contact participants from our list, confirm interest, and schedule sessions
• Moderate approximately 10 virtual sessions on Zoom or Google Meet, 1:1 interviews
• Record sessions with participant consent and provide transcripts
• Distribute participant incentives as digital gift cards through a platform such as Tremendous (funded by us)

# TERMS OF REFERENCE (TOR)
## Qualitative Field Researcher- Housing Finance Among Low-Income Households in Lagos, Nigeria

**Project:** Financing Housing from the Ground Up: How Low-Income Households Secure, Improve, and Build Housing in Lagos

**Location:** Ajegunle, Mushin, and Epe, Lagos State, Nigeria
**Contract Type:** Fixed-price freelance assignment
**Estimated Duration:** 10-14 days of fieldwork and delivery, following research clearance
**Sample:** 9 household interviews (3 per community)
**Research Type:** Qualitative academic research
**Client: TBC**

## 1. Background

Lagos is one of Africa's largest and fastest-changing urban regions. As the city expands, low-income households face different challenges accessing adequate and affordable housing.

Some households rent accommodation and struggle with housing costs or insecure tenancy. Others live in existing family-owned or inherited properties that require repairs and improvements. Still others purchase or inherit land and gradually construct homes over several years, often without access to conventional mortgage financing.

This research seeks to understand how these households already finance their housing needs, what barriers they encounter, and what forms of support they believe could improve their housing security.

The study is intentionally exploratory. It does not assume that mortgages, microloans, or any particular financial product are the appropriate solution.

## 2. Research Objective

The primary objective is to document how financially constrained households in three Lagos communities mobilize money and social resources to secure, maintain, improve, or build housing.

**Central Research Question**

How do low-income households in Lagos finance access to housing, improvements to existing homes, and incremental home construction, and what financial or institutional constraints limit their housing security?

The study will investigate:

- Household income sources, savings, and financial stability.
- Formal and informal financing practices, including ajo/esusu, family contributions, remittances, borrowing, and personal savings.
- Housing-related expenditures, financial trade-offs, and delayed investments.
- The influence of tenancy, ownership, inheritance, and land rights on housing decisions.
- The types of financial or institutional support households themselves consider useful.

## 3. Study Locations and Participant Requirements

The researcher will recruit **nine adult participants**, with three interviews in each community.

### Site A: Ajegunle- Rental Housing and Housing Security

**Target: 3 renter households**

Recruit households that have direct experience with one or more of the following:

- Difficulty accumulating money for rent or advance rent payments.
- Borrowing or using savings groups to meet housing costs.
- Paying for repairs or improvements to rented accommodation.
- Challenges relating to landlord responsibilities, overcrowding, or tenancy insecurity.

**Research emphasis:** How households finance access to housing when they do not own the property.

### Site B: Mushin- Housing Maintenance and Improvements

**Target: 3 households maintaining or improving existing housing**

Prioritize:

- At least one household living in a family-owned or inherited property.
- At least one household that has completed a significant repair or improvement.
- At least one household that has postponed an essential repair because of financial constraints.

Relevant improvements may include roofing, sanitation, flooring, drainage, structural repairs, or additional rooms.

**Research emphasis:** How households finance improvements to existing housing, and how property rights and household resources affect investment decisions.

### Site C: Epe- Incremental Home Construction

**Target: 3 low-income households constructing homes in stages**

Prioritize:

- At least one household currently building a home incrementally.
- At least one household whose construction has stalled or been delayed.
- At least one household that has completed a significant construction stage through savings or informal financing.

The researcher should focus on modest household-led construction rather than speculative property development or high-income housing estates.

**Research emphasis:** How households acquire land, mobilize construction capital, sequence building activities, and manage financing gaps.

**Important:** These are recruitment profiles, not assumptions that all residents of each community have identical incomes or housing circumstances. Participants should be screened for actual housing experiences and financial constraints.

## 4. Scope of Work

### Task 1: Recruitment and Screening

Identify suitable participants through appropriate local networks, community contacts, or direct outreach.

Before interviews, provide an anonymized recruitment summary showing:

- Community and participant code.
- General housing arrangement (renter, owner, family-owned property, etc.).
- Main livelihood or income source.
- Housing activity or financial challenge relevant to the study.
- Reason the participant meets the recruitment criteria.

Participants must be adults aged 18 or older. Recruitment should seek diversity in gender, occupation, and household circumstances where feasible.

Participation must be voluntary. No participant should be coached, misrepresented, or selected to produce a predetermined answer.

### Task 2: Conduct Nine In-Person Interviews

Conduct nine semi-structured interviews, approximately **30-45 minutes each**, in the language most comfortable for the participant.

The client will provide an interview guide.

The researcher must use open-ended questions and appropriate follow-up probes to obtain concrete examples of actual housing decisions.

Interview topics should include:

1. Current housing situation and household background.
2. Livelihoods, income regularity, and financial responsibilities.
3. How the household paid for its most recent major housing expense.
4. Use of savings, ajo/esusu, family assistance, remittances, formal or informal loans.
5. Housing investments postponed, reduced, or abandoned because of insufficient funds.
6. Experiences with landlords, contractors, financial institutions, or government processes.
7. Financial trade-offs made to meet housing needs.
8. The household's housing aspirations and preferred forms of support.

Where possible, participants should reconstruct a specific housing-financing experience, including the sequence of events, sources of funds, obstacles, and eventual outcome.

### Task 3: Video Recording and Housing Documentation

Subject to separate informed consent, the researcher will:

- Video-record each interview with clear audio.
- Capture approximately 2–5 minutes of contextual footage of the housing conditions relevant to the participant's experience.
- Where appropriate, invite the participant to explain a specific repair, unfinished structure, shared facility, or housing challenge.

Possible documentation includes:

- General condition of the dwelling.
- Roofing, walls, flooring, and construction materials.
- Sanitation and water facilities.
- Unfinished construction or repairs.
- Evidence of incremental additions or modifications.

**Ethical requirements:**

Housing footage is optional. Participants may agree to an interview but decline filming their home or face. Audio-only interviews are acceptable where recording consent is given.

The researcher must not film children, neighboring households, identifiable documents, exact addresses, or private spaces without appropriate permission.

The researcher must never stage, exaggerate, or alter housing conditions.

Video footage is intended to provide research context, not to prove or disprove a participant's personal account.

### Task 4: Transcription and Translation

Provide one complete English transcript for each interview.

Each transcript must:

- Include interviewer questions and participant responses.
- Preserve the substance and meaning of participants' statements.
- Translate Yoruba, Nigerian Pidgin, or other local-language responses accurately into English.
- Identify the speaker throughout.
- Include timestamps at approximately five-minute intervals.
- Mark unclear or inaudible passages.
- Avoid invented or reconstructed responses.

AI-assisted transcription is permitted only with prior client approval and appropriate confidentiality protections. Every transcript must be manually checked against the recording.

### Task 5: Field Observation Notes

Prepare a one-page field observation report for each participant.

The report should include:

- Participant code and community.
- Housing type and tenure arrangement.
- General livelihood or occupation.
- Housing conditions observed, where permitted.
- Housing-financing practices described.
- Main challenges and financial trade-offs.
- Relevant observations not fully captured in the interview.
- Any limitations affecting the reliability or completeness of the interview.

The report must clearly distinguish participant statements from the researcher's own observations.

### Task 6: Consolidated Fieldwork Summary

Prepare a short final report of approximately 3-5 pages summarizing:

- Common housing-financing practices across participants.
- Differences between renters, households improving existing housing, and incremental builders.
- The role of informal finance and social networks.
- Financial and institutional constraints identified.
- Solutions or priorities proposed by participants.
- Unexpected findings or contradictions.
- Limitations of the small qualitative sample.

The report should present findings neutrally and should not attempt to prove a predetermined hypothesis.

## 5. Deliverables- TBC

Files must be organized by anonymized participant codes, such as AJ01, MU01, and EP01, and delivered through a secure method agreed with the client.

## 6. Research Ethics, Consent, and Data Protection

Fieldwork must not begin until the client confirms the required university research-ethics determination or approval.

The researcher must:

- Explain the study purpose and voluntary nature of participation.
- Obtain informed consent before conducting interviews.
- Obtain separate consent for audio recording, video recording, and filming housing conditions.
- Allow participants to skip questions or withdraw from participation.
- Avoid collecting unnecessary identifying information.
- Protect participant identities and maintain confidentiality.
- Store recordings and transcripts securely.
- Use only client-approved tools for recording, transcription, translation, and file transfer.
- Delete local copies according to the agreed data-management protocol.
- Never share footage, photographs, recordings, or transcripts publicly.
- Avoid promising loans, housing assistance, employment, or other benefits.

Participant reimbursement, if any, must be agreed in advance and structured to avoid undue influence.

## 7. Required Qualifications

The ideal applicant will have:

- Demonstrated experience conducting qualitative field interviews or community-based research.
- Familiarity with Lagos communities and urban housing conditions.
- Ability to travel to Ajegunle, Mushin, and Epe.
- Fluency in English and Yoruba and/or Nigerian Pidgin.
- Strong interviewing, listening, and probing skills.
- Experience producing accurate English transcripts.
- Access to a smartphone or camera with clear audio and video capabilities.
- Strong organizational skills and ability to meet deadlines.
- Experience handling confidential research information.

Experience in housing, urban planning, sociology, anthropology, financial inclusion, or development studies is an advantage.

## 8. Timeline and Milestones

The proposed delivery period is approximately 10-14 days after authorization to begin.

The client will review the two pilot interviews before authorizing the remaining interviews.

Payment will be tied to accepted milestones and deliverables.

## 9. Application Requirements

Applicants should provide:

1. A brief summary of relevant qualitative research experience.
2. Examples of previous field interviews, transcription, or research assignments, with confidential information removed.
3. Confirmation of familiarity with Ajegunle, Mushin, and Epe.
4. Languages spoken and level of fluency.
5. Description of available recording equipment.
6. Proposed recruitment approach.
7. Fixed-price quotation covering recruitment, travel, interviewing, transcription, translation, field notes, and reporting.
8. Earliest availability and proposed completion schedule.

**Please begin your proposal with the phrase "Lagos Housing Research" so I know you have read the assignment carefully.**

## 10. Expected Research Standards

This assignment requires authentic, independently conducted interviews and accurate documentation.

Fabricated participants, staged interviews, manipulated responses, substituted recordings, or AI-generated interview content presented as genuine fieldwork will not be accepted.

The client may review recordings against transcripts, request clarification on field notes, and conduct consent-based quality checks.

**The objective is to understand households' actual housing-financing experiences, not to validate a predetermined financial product or policy recommendation.**

We are looking for a freelancer who can identify, contact, and recruit suitable social media influencers to participate in research interviews.

The ideal candidate should have good networking skills and experience working with influencers, content creators, and social media personalities.
Requirement :
Experience in influencer outreach, recruitment, or social media marketing.

Access to a network of social media influencers and content creators.

Strong communication and coordination skills.
Language : Korean

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

Hey! I'm looking for someone who can help me with the information architecture and UX planning for an application I've built.

The app is already developed and functional, but I'm looking to completely redesign the UI/UX. I'm primarily a developer, so my experience is more on the technical and functionality side of things rather than design.

One thing I want to avoid is giving a UI/UX designer my existing application and having them simply build off what I've already created. I'd really like to explore fresh design ideas and see how different designers would approach the product without being influenced by its current appearance or layout.

That's where I'm hoping someone with experience in information architecture, UX strategy, or product discovery could help.

Essentially, I'd give you access to the existing application, walk you through its purpose, and explain the different features and functionality. From there, I'd want you to independently analyze the application, understand how everything works, and put together a comprehensive package of documentation that could be handed off to UI/UX designers.

**Here's what I'm envisioning for the deliverables:**

1. **Product Overview:** A clear explanation of what the application is, what problems it solves, who it's intended for, and its overall objectives.

2. **Feature Inventory:** A comprehensive breakdown of the application's features and functionality, including how the different features connect and interact with one another.

3. **User Roles and Use Cases:** Documentation of the different types of users, what they need from the application, and the actions or functionality available to each of them.

4. **Information Architecture:** A structured outline of how the application's features, content, and functionality should logically be organized, including the overall hierarchy and navigation structure.

5. **User Flows and Journeys:** Documentation or diagrams showing how users would move through the application to accomplish different tasks and interact with its features.

6. **Screen Requirements:** A description of what information, functionality, and actions should be available on the application's important screens, without necessarily defining their visual appearance or layout.

7. **Designer Handoff Package:** This is probably the most important part. I'd want a standalone, design-neutral document that I could give to multiple independent UI/UX designers. It should contain everything they need to understand the product and create their own design concepts without having to see the existing interface.

**The ultimate goal is to take that final package and give it to 3 or 4 different UI/UX designers.** I'd ask each of them to independently design the same 3–5 key application screens based entirely on the information provided.

This would allow me to compare different creative approaches to the same product, rather than having everyone redesign what already exists. I'd also appreciate your input on which 3–5 screens would be the best ones to use for that design exercise.

I don't necessarily need you to create the visual designs, high-fidelity mockups, or a complete design system yourself. I'm really looking for someone who can thoroughly understand the application, organize its structure and requirements, and communicate everything clearly enough that another designer could take that documentation and start designing from scratch.

Ideally, the documentation and diagrams would also be delivered in editable formats so I could continue using them as the application evolves.

I also want to emphasize that while you'd have access to the existing application to understand its functionality, the final handoff package for designers shouldn't include screenshots or existing visual designs. The intention is to communicate what the application needs to accomplish without prescribing exactly how it should look. I'm open to recommendations for improving the current organization and user experience as well.

I'm not entirely sure whether this type of work is best described as information architecture, UX strategy, or product discovery, but hopefully that gives you a good understanding of what I'm trying to accomplish.

Is this something you'd be comfortable taking on? If so, I'd love to hear how you'd approach the project, whether you've done anything similar before, what you'd recommend for the final deliverables, and what the estimated cost would be.

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

We are hiring a bilingual (English–Thai) researcher to assist with in-person source interviews.

Responsibilities
- Arrange, schedule and conduct in-person interviews with identified sources across Thailand.
- Travel to interview locations as required; manage logistics and safety for fieldwork.
- Prepare interview guides, clear question sets tailored to each source, and follow up as needed.
- Produce a written report with key findings and interview transcripts.

Requirements
- Native or fluent in Thai and English (spoken and written).
- Proven experience arranging and conducting in-person commercial interviews in Thailand.
- Good understanding of Thai business sectors and regulatory environment.
- Reliable, professional communication and scheduling skills.

Nice to have
- Background in due diligence, research, journalism, or consulting.
- Existing network of professional contacts across Thai industries.
- Mandarin or other Chinese language skills, given the prominence of Thai-Chinese family businesses.

Who we are
We are a B2B SaaS company that sells to enterprise technical teams. We rebuilt our product as a new cloud app, and our customers are moving to it now.

The problem
Customers tell us the new app takes too many clicks to do everyday tasks. We want to fix that with them, not guess at it.

The work
- Interview customers and watch them use the app on their real tasks.
- Measure clicks and time on task for the workflows that matter most.
- Run workshops with customer teams, from hands-on users to directors, to agree on what to fix first.
- Redesign those workflows in Figma and test the prototypes with the same customers.
- Hand engineering clear, buildable designs and stay with them through build.
- Re-measure after release.

Deliverables and definition of done
1. Baseline: clicks and time on task for the top 5 to 8 workflows, with the method written down so anyone can repeat it.
2. Research findings from at least 8 customer sessions, ranked by impact.
3. Two customer workshops run, with written outcomes and a ranked fix list.
4. Redesigned flows in Figma, tested with at least 5 users, with before and after numbers on the prototype.
5. Engineering handoff: specs, states and edge cases, accepted by the engineering lead.
6. Post-release measurement showing the change in clicks and time on task.

Must have
- 5+ years designing complex B2B SaaS, including at least one highly technical product used by developers or IT teams, such as DevOps, CI/CD, release management or infrastructure tools.
- Customer-facing research: interviews, usability tests, workshops.
- Shipped redesigns with measured before and after results.
- Strong Figma skills, prototypes included.
- Clear spoken and written English. Comfortable leading a room of senior customer staff.

Nice to have
- Experience moving users from an old version of a product to a new one.
- Design system work.
- Product analytics tools.

How we work
Remote. 20 to 30 hours a week to start, with room to grow. You need 3 to 4 hours of daily overlap with UTC+3, where our engineers work. All talk before a contract stays in Upwork messages. We start with a small paid milestone: the baseline on two workflows.

How to apply
Answer the five screening questions. Generic or copied answers will not be reviewed.

We are hiring a bilingual (English–Filipino) researcher to assist with in-person source interviews.

Responsibilities
- Arrange, schedule and conduct in-person interviews with identified sources across the Philippines.
- Travel to interview locations as required; manage logistics and safety for fieldwork.
- Prepare interview guides, clear question sets tailored to each source, and follow up as needed.
- Produce a written report with key findings and interview transcripts.

Requirements
- Native or fluent in Filipino (Tagalog) and English (spoken and written).
- Proven experience arranging and conducting in-person commercial interviews in the Philippines.
- Good understanding of Philippine business sectors and regulatory environment.
- Reliable, professional communication and scheduling skills.

Nice to have
- Background in due diligence, research, journalism, or consulting.
- Existing network of professional contacts across Philippine industries.
- Proficiency in a regional language such as Cebuano/Bisaya, Ilocano or Hiligaynon, depending on interview locations.

Requirement: lead research assistants to support a real-world, applied, computer science project. The work includes reviewing relevant literature, organizing research materials, summarizing findings, and helping maintain project documentation. You should be comfortable working independently, communicating clearly, and contributing to a structured research process. This is a part-time opportunity for someone who can help keep the project organized and on track. A significant amount of time will be dedicated to focus group activities including disseminating research methodologies such as questionnaires, content creation and crowdsourcing using social technology.

We are looking for a fluent Japanese and English speaker to moderate expert interviews with industry professionals in Japan.

Requirements:
1. Fluency in spoken Japanese and English.
Technical knowledge of manufacturing equipment or the automotive industry.
2. Strong communication and interview moderation skills.
3. Must be available to start immediately.

Do let us know if you are interested happy to share more details.

Thank you!

Venue Scout / Booking Researcher for International Solo Piano Artist

I am a touring solo pianist (over 10 countries toured this year) seeking an experienced venue researcher/scout to help identify and develop performance opportunities primarily in Europe, with some exceptions expanding into places like Australia, Japan, and more.

My music is contemporary solo piano / New Age / cinematic instrumental music — not classical or jazz. I am looking primarily for intimate theaters, performing arts centers, cultural centers, churches with concert programming, unique architectural spaces, boutique concert halls, and other venues suitable for an emotionally engaging solo piano experience.

Ideal venues will generally accommodate approximately 150–300 people, although larger or smaller exceptional spaces may also be considered.

Responsibilities include:
- Research appropriate venues in targeted cities/countries
- Identify venue capacity and rental structure
- Determine whether venues offer rental, guarantee, door split, co-promotion, or presenter arrangements
- Determine whether a quality acoustic grand piano is available and what it costs
- Identify technical/staffing requirements and additional venue expenses
- Find the correct booking/programming contact — not simply a general email address
- Maintain all information in an organized Google Sheet
- Rank venues by quality and likelihood of being a realistic fit
- Make professional initial outreach to approved venues
- Send my press kit and introduce the opportunity
- Track responses and follow-ups

I already have a professional press kit and significant career credentials, including Billboard chart success, hundreds of millions of streams, international performances, press and awards. You will not be starting with an unknown artist and trying to convince venues without supporting material.
Important: I am not simply looking for someone to generate a large list of venues. I want someone who can identify realistic, bookable opportunities and help move them toward an actual conversation.

When applying, please tell me:
- Your experience researching or booking music venues
- Whether you have worked with performing artists, promoters, theaters or performing arts centers
- Examples of similar research/outreach projects
- How you would determine whether a venue is a good financial and artistic fit
- What information you would collect before recommending a venue
This could become an ongoing position as I continue expanding my international touring schedule.

Hi, I’m looking to hire someone immediately for an urgent web and social-media content audit, followed by help cleaning up content on accounts and websites we control.

My name is Brian Newman, PGA. The search would cover Brian Newman PGA, bnewmangolffit, Golf Fitness X, Orange Whip Golf & Fitness, and related accounts or websites identified during your investigation.

We need to locate photos, videos, thumbnails, PDFs, and other content showing specific **orange resistance bands**. I can provide reference images, known URLs, and an initial account list. The orange bands are the focus—not every orange-colored Orange Whip product.

We have already completed multiple cleanup efforts, but additional content has surfaced through old accounts, direct URLs, embedded media, and files outside the main website navigation. We need a thorough review that goes beyond standard search results.

The scope includes Facebook, Instagram, YouTube, X/Twitter, Vimeo, Uscreen, Thinkific, current and older websites, image searches, and web archives.

We need:
- A prioritized list of findings with exact URLs, screenshots, and video timestamps where applicable.
- Clear identification of content we control versus third-party content, and current content versus archived captures.
- Help removing, unpublishing, or editing approved content on platforms we control, while preserving evidence and records for our legal team before changes.
- A dated action log and follow-up checks confirming the results, including direct links and website/app access.
- A final report explaining what was searched, any access limitations, and unresolved items.

**Timing is critical. Please let me know your earliest start date and how quickly you can deliver the first actionable findings. We would like findings reported as they are discovered rather than waiting for the final report.**

Can you handle both the investigation and hands-on cleanup? Please share relevant experience, a redacted sample report if available, and your proposed cost and timeline. If any platforms require a separate technical specialist, please identify that upfront.

We’re ready to move quickly with the right person.

We are conducting independent market research into Nigerian SME financial behavior and financing. We need a Nigeria-based participant recruiter for a small pilot: three qualified business owners or financial decision-makers for 45–60-minute interviews, ideally within about one week of kickoff.

We are especially interested in established wholesalers, distributors, inventory-intensive merchants, and businesses managing customer receivables or supplier obligations. Participants should personally understand their business finances and be comfortable discussing actual amounts, dates, payment terms, and financing decisions. We want variety across business types and financial experiences.

Your responsibilities:
- Source participants through legitimate business networks, referrals, associations, or outreach
- Explain the research and screen for eligibility and willingness to discuss financial details
- Submit short participant profiles for our approval before scheduling
- Coordinate approved interviews, reminders, and reasonable rescheduling

We will conduct the interviews and analyze the findings. Recruitment is complete when an approved, qualified participant attends the interview; a contact list alone is not a deliverable.

Participants may voluntarily refer to selected records during the interview. Approximate figures and redacted information are welcome. Do not collect or request financial-record uploads, passwords, PINs, BVNs, NINs, OTPs, full account numbers, or account access. Participation and disclosure are voluntary. This is research only: we are not offering loans, selling financial products, or soliciting investments.

Please apply with a relevant Nigerian B2B or qualitative-research recruitment example, the business networks you can access, your screening approach, availability, and a fixed-price quote for recruiting three participants. Quote recruiter compensation separately from any proposed participant incentives. Lagos-based recruiters are preferred; Nigeria-based recruiters elsewhere with strong relevant networks are welcome.

The pilot scope, milestones, incentives, and cancellation terms will be agreed before a contract starts. Keep applicant communications and recruiter payments on Upwork.

APPLICANT SCREENING QUESTIONS
1. Describe one actual project where you recruited Nigerian business owners or business decision-makers for research. What criteria, number of completed interviews, and recruitment challenges were involved? Please anonymize client and participant details.
2. Which existing business networks, associations, or channels would you use for this pilot? Give concrete examples and distinguish contacts you already have from channels you would need to develop.
3. How would you verify that a participant genuinely owns or manages the business finances, and screen their willingness to discuss actual amounts and dates without collecting sensitive records or identifiers?
4. How would you recruit three varied participants within about one week, obtain approval before scheduling, and handle cancellations or no-shows? State your earliest availability and your location.
5. What fixed fee would you charge for this three-participant pilot, excluding participant incentives? Break out sourcing/screening work, completed-interview coordination, and any proposed cancellation terms or other costs.

A boutique strategic advisory firm is conducting an independent feasibility study on financing the capital needs of childcare providers in California (facilities, tenant improvements, equipment) for a nonprofit client. The firm's principal directs the study and authors the analysis; we are hiring a market researcher to execute the external research under his direction.
You will:
• Build the competitive landscape: banks/SBA lenders, CDFIs, government programs, and philanthropic sources active in childcare or community-facility finance — products, pricing, terms, eligibility, volumes — in a fixed template we provide, every figure cited.
• Assemble and clean public datasets: California childcare licensing data, subsidy program data, census/ACS, related state sources.
• Compile credit-performance benchmarks from public sources (CDFI Fund releases, SBA program performance data, published community-facility loan fund results).
• Scan and profile prospective capital sources and lending partners from public records (grants, PRIs, program criteria, check sizes).
• Make verification calls/emails to lenders and program officers to confirm current terms — published pages go stale.
• Deliver weekly against written briefs; one weekly check-in (US Pacific overlap required).
You have:
• Working literacy in lending and credit — you can read a loan product term sheet and published credit-performance data without a glossary. Backgrounds that fit include small-business lending, commercial or community banking, fintech credit, and financial-services research
• A plus, not a requirement: community development finance / CDFI exposure, childcare or early-education finance, affordable housing or community facilities. The study director has 25+ years in community development finance and provides domain direction throughout — you bring the research discipline; he brings the field.
• Real familiarity with community development finance, CDFIs, or small-business lending (you can read a term sheet and a CDFI annual report without a glossary).
• A track record locating and cleaning public/government datasets; strong Excel (Python/R a plus).
• Rigorous sourcing habits: primary sources, full citations, "could not verify" stated plainly.
• Clean analytical writing suitable for a board-level report.
• Preferred: childcare/early-education, affordable housing, or community-facilities finance exposure; California program familiarity.

How hiring works: Top applicants are hired for Milestone 1: a paid $250 flat-fee sample assignment (approx. 2 hours, 48-hour turnaround) using our template. More than one candidate may be hired for Milestone 1; continuation to the full engagement (mid-October through ~December 19, 10–20 hrs/wk front-loaded) goes to the strongest performance. NDA required; the client is not named and the study's existence is confidential. Work-for-hire.
To apply, answer these four questions and attach one research sample that shows your own sourcing (a report, memo, or dataset with citations):
1. For a question about licensed childcare supply and subsidy flows in a California county, which specific public data sources would you start with? Name them.
2. Describe a lending- or financial-services market scan you have personally executed: scope, sources, how you verified pricing/terms, and what the client did with it.
3. What is the difference between a delinquency rate and a charge-off rate, and why does the distinction matter when comparing two lenders' published performance?
4. Confirm your availability through December 19 (hours/week you can commit; any conflicts in the last two weeks of October; current workload including jobs in progress).

Requirement: research assistant to support a real-world, applied, computer science project. The work includes reviewing relevant literature, organizing research materials, summarizing findings, and helping maintain project documentation. You should be comfortable working independently, communicating clearly, and contributing to a structured research process. This is a part-time opportunity for someone who can help keep the project organized and on track. A significant amount of time will be dedicated to focus group activities including disseminating research methodologies such as questionnaires, content creation and crowdsourcing using social technology.

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

Hi! I’m looking for someone to help grow the social media presence of my nonprofit animal rescue, Willoughby’s Rescue.

I’m specifically looking for organic engagement, not paid advertising or content creation. I need someone who can spend approximately 30 minutes a day, five days a week, engaging with animal rescue, animal rights, vegan, and animal-loving communities on Facebook and Instagram.

The goal is to attract genuine followers, increase visibility, build relationships, and bring more people to our rescue. This would involve leaving thoughtful, meaningful comments, interacting with relevant accounts, and helping our pages get noticed by people who genuinely care about animals.

I don’t want bots, fake followers, spam, or generic copy-and-paste comments. I would also like a brief daily report showing which accounts or pages you engaged with and what work was completed.

I’d like to start with a one-week trial for $30, with the possibility of ongoing work if we’re seeing good engagement and consistent effort.

Is this something you have experience doing? I’d love to hear how you would approach growing our community organically.

Thank you!

Job Summary
What are we looking for? 
If you want a higher salary and more experience in management and development, I think this role is a good fit for you. 
This is fully remote and can be done from anywhere in the world. 
We’re looking for a trustworthy and passionate Proxy Interviewer - someone who can confidently join HR and technical interviews on behalf of another candidate for U.S opportunity. 
Many talented developers today dream of achieving financial freedom and exploring multiple opportunities - and that’s completely understandable. U.S. Senior Tech roles often provide higher salaries and better long-term career paths, which makes them extremely competitive. 
This interview role requires not just technical skills, but also honesty, reliability, and a genuine passion for growth. 
If you’re not a senior developer or are less experienced, don’t worry - you can only participate in HR interviews and everyday company meetings. As I mentioned before, trust and passion come first. 
Trust, passion first, and work second. 

What will you be doing? 
As I mentioned before, you’ll be participating in HR and technical interviews, as well as daily company interviews. 
In short, you’ll be hired by tech companies based in the U.S. 
If you're concerned about your personal information, I just want to say—don’t worry about it. 
We will fully protect your personal information, and you will use alternate personal information — my friends’ profiles, resumes, and backgrounds. You can be hired by several companies using my friends’ information. 
You’ll also receive strong technical support from us to help with that. 
If you're hired by multiple companies, you’ll earn a higher salary and gain more experience in management and development. 
This role requires only two things from you: mutual trust and passion for your dream. 

Requirements 
Excellent spoken and written English communication skills - you should be confident, clear, and natural during HR or technical discussions. 
A stable, high-speed internet connection suitable for video calls and remote collaboration. 
Strong professional presence and ability to connect smoothly with diverse teams and interviewers. 
A reliable, distraction-free environment for attending remote meetings and interviews 

Nice to Have 
3+ years of experience as a Full-Stack Developer or in a related technical role.
Familiarity with U.S. workplace culture and communication style. 
Background in technical interviewing, client communication, or mentoring within an international team. 

What do we offer? 
We can provide strong technical support if you find the HR process challenging. 
(If you’d like to learn more about this, I can explain it to you directly.) 
If we receive an offer from a U.S. company, you’ll get paid $1500~$2000 per month 
So, if you’re able to manage multiple jobs, your income could be significant and I will add some bonus. 
(If you have more development experience and the jobs are a perfect match for your core tech skills—allowing you to handle the roles independently—you could earn an even higher salary.) 
In addition to this, I will pay you $100 if you get an offer recommending your dedicated efforts.
Before you get a job, I will pay you $50-$80 fixed weekly rate.

The choice is yours 
If you are interested in this position, Please let me know. 
Thanks

We are looking for U.S.-based participants to help us understand the real-world experience and operating format of 222place gatherings. Our goal is to learn from the participant experience and use those insights to design a locally adapted social gathering service for the Korean market.

You should have attended a 222place event in the United States, or be able and willing to attend one during the project period.

What you will do:
- Participate in or draw from your recent experience at a 222place gathering in the U.S.
- Provide a clear written summary of the complete participant journey, including sign-up, profile questions, payment, matching expectations, pre-event communication, reminders, and preparation.
- Reconstruct the event in chronological order: arrival, group size and composition, venue and atmosphere, host or facilitator involvement, introductions, activities or conversation prompts, timing, food or drink arrangements, and how the event ended.
- Explain what appeared to make the matching and group composition effective or ineffective.
- Describe how awkwardness, safety, inappropriate behavior, cancellations, and no-shows were handled or could have been handled.
- Describe any post-event feedback, contact exchange, follow-up communication, or repeat-event invitation.
- Identify what worked well, what felt unclear or uncomfortable, and what could be improved.
- Join a short follow-up video interview of approximately 20–30 minutes to clarify your observations.

Deliverables:
1. A written experience report covering the points above.
2. A simple timeline of the experience from sign-up through post-event follow-up.
3. A 20–30 minute follow-up video interview.

What we need from you:
- You are currently based in the United States.
- You have attended a 222place gathering, or can reasonably attend one during the project period.
- You can communicate your experience clearly in English.
- You will distinguish what you directly observed from your personal assumptions.
- You will respect other attendees’ privacy. Do not share names, contact details, identifiable photos, or other personal information without permission.
- Do not obtain or share confidential or non-public internal information from 222place. We only want your personal experience and lawful observations as a participant.

Budget and expenses:
- Fixed project budget: $75 per selected participant.
- The $75 must include your compensation and any 222place subscription or membership fee required to complete the assignment.
- Personal on-site expenses—including food, drinks, transportation, rideshare, and parking—will not be reimbursed and should not be included in your proposal. Please do not make optional purchases solely for this research.
- If participation requires an unavoidable on-site payment, disclose it before accepting the contract.

When applying, please answer:
1. What U.S. city and state are you based in?
2. Have you attended a 222place event before? If yes, approximately when and in which city? If not, can you attend one soon?
3. Does the $75 fixed budget, including any required 222place subscription or membership fee but excluding personal on-site expenses, work for you?
4. When could you complete the written report and follow-up interview?

About Spark Strategies

Spark Strategies exists to help the women of the wellness world stop undervaluing themselves and their businesses so they can make enough money to meaningfully improve their lifestyle.

We work primarily with boutique fitness, yoga, wellness, and service-based business owners on the things that actually move a business forward: strategy, sales, marketing, brand, operations, client experience, team development, and growth.

We are highly customized by design. Our clients have different markets, goals, offers, teams, strengths, and challenges, so our work is built around the business in front of us.

We are looking for a Senior Brand & Marketing Strategist who can take a client’s raw material: their business model, goals, voice, story, customer experience, visual references, market position, consultant insights, competitive landscape, and existing assets — and turn it into a brand and marketing strategy that feels clear, cohesive, differentiated, and commercially useful.

This is our marketing brain, identifying the strongest opportunities for lead generation, improving a communication funnel, recommending website changes, building a referral strategy, creating a 90-day marketing plan, or determining how multiple channels should work together to hit a specific growth goal.

The Role

This is a senior strategic role sitting at the intersection of brand, marketing, growth, and client experience.

You will work closely with Spark’s consulting team and clients to make sense of a large amount of information and determine what the brand actually needs to become.

On the brand side, that means taking fragmented or sometimes contradictory inputs and finding the throughline.

You may be given:

A founder who knows what she wants the brand to feel like but cannot articulate it

A business with a strong product but inconsistent messaging

A collection of visual inspiration with no cohesive direction

Client intake forms, interviews, consultant notes, competitive research, and customer feedback

Existing copy that does not reflect the strength of the business

Multiple possible brand directions that need to be evaluated and refined

A business that has grown beyond the brand it started with

Your job is to determine:

What is this brand really about?
Who is it for?
Why should anyone care?
How should it sound?
How should it feel?
How does it show up in the physical space?
What should people understand immediately?
What should visually distinguish it from everything else in its category?

And then turn those answers into a clear strategic system that the rest of the team can execute.

On the marketing side, you will use that same level of thinking to determine how the business should attract, convert, retain, and deepen relationships with customers.

What You’ll Own

You will be responsible for both brand strategy and marketing strategy, including:

Synthesizing raw client material into a cohesive brand point of view

Identifying the central idea, emotional territory, and strategic throughline of a brand

Developing brand positioning, differentiation, audience, value proposition, messaging hierarchy, voice, tone, and key brand themes

Translating founder personality and business vision into a brand that feels distinctive without becoming overly personal or inconsistent

Distilling complex client input into simple, usable strategic direction

Evaluating competitor brands and identifying meaningful whitespace in the market

Developing brand concepts and creative territories that are strategically distinct, not simply visually different

Leading visual strategy and helping define how the brand should look and feel

Creating direction around visual mood, photography, typography, color, composition, texture, art direction, and overall aesthetic

Building or directing visual concept boards that communicate a clear strategic point of view

Giving thoughtful feedback on logos, websites, social templates, photography, campaigns, decks, and other creative work

Ensuring visual decisions reinforce positioning and brand meaning rather than simply looking attractive

Creating clear creative briefs that designers and creative team members can execute against

Reviewing creative execution and maintaining cohesion across the brand system

Helping clients make decisions when they are drawn to multiple visual or messaging directions

Developing naming, tagline, campaign, and messaging recommendations when appropriate

Shaping website messaging and customer-facing copy at a strategic level

Identifying where brand experience and customer experience are out of alignment

Ensuring that every touchpoint feels like the same company

On the marketing side, you will also:

Develop custom marketing strategies tied directly to client business goals

Connect recommendations to actual KPIs and growth targets

Diagnose gaps across acquisition, conversion, retention, referrals, and customer experience

Determine which marketing channels deserve attention based on the client’s goals, market, capacity, and audience

Build lead-generation, referral, partnership, email, local marketing, social, website, and campaign strategies

Establish priorities, sequencing, targets, and success metrics

Translate broader business strategy from Spark consultants into actionable marketing direction
Review funnels, websites, campaigns, content, and existing marketing activity

Create strategic briefs for campaign and asset execution

Present recommendations confidently to clients and explain the thinking behind them

Help clients understand not only what to do, but why it matters and what result it is intended to create

What Strong Brand Strategy Looks Like to Us

We are not looking for someone who simply collects adjectives like elevated, welcoming, bold, and modern and turns them into a mood board.

Strong brand strategy makes choices.

It should answer:
What does this brand stand for?
What does it mean in the life of the customer?
What should people feel when they encounter it?
What makes it meaningfully different from competitors?
What is the founder trying to express that she has not yet been able to articulate?
What language belongs to this brand — and what language does not?
What visual territory does it own?
What should be recognizable about it even without the logo?
How should the brand evolve as the company grows?
What should every future copywriter, designer, marketer, or team member understand before creating something for it?

You should be able to move from messy information → insight → concept → direction → usable brand system.

What Strong Marketing Strategy Looks Like to Us

We also believe marketing strategy should create clarity.

It answers questions like:

What is the client actually trying to accomplish?
What numbers matter?
Where are the strongest growth opportunities?
Where should leads come from?
What should happen first?
Which channels deserve the most attention?
What should be deprioritized?
What does success look like?
How should progress be measured?
How does the marketing reinforce the brand?
How does it support the customer journey?
How will it ultimately move the business forward?

You’ll Probably Thrive Here If…

You are equal parts strategic thinker, synthesizer, and creative director.

You can take a large amount of qualitative information and quickly see patterns other people miss.

You are comfortable making clear decisions when the client gives you ten ideas and only three belong in the final brand.

You have strong taste — but you can explain the strategic reasoning behind your taste.

You understand that brand is more than a logo and marketing is more than promotion.

You can look at a visual direction and explain why it either strengthens or weakens the positioning.

You are comfortable moving between words, visuals, customer behavior, business metrics, and market context.

You can give a creative assistant enough direction to create excellent work without designing the entire thing yourself.

You can work with founders who know their business deeply but need help extracting and articulating what makes it special.

You enjoy collaboration but are comfortable owning your point of view.

You are comfortable with numbers and KPIs, even if you are not a data analyst.

You understand customer journeys, acquisition, conversion, retention, and brand experience.

You communicate clearly and confidently with both clients and teammates.

You can comfortably manage and direct a Creative Assistant, translating strategy into clear briefs, delegating execution, and reviewing work for strategic and brand alignment.

How We Work

Spark is guided by a clear set of values rather than a rigid rulebook.

Female-Focused
We are unapologetically for women, by women. We exist to help women in wellness build businesses that financially support the lives they want.

Professionalism
We are helping professionalize an industry that has been undersupported for too long. We show up prepared, use modern strategy, communicate clearly, and care deeply about the quality of our work.

Empathy & Compassion
We understand how hard small-business ownership can be because we have lived it. We meet clients where they are while helping them move forward.

Lifelong Learning
We expect everyone on our team to keep learning, bring new ideas, challenge assumptions, and share what they discover.

Live It to Give It
We believe credibility comes from actually understanding the work. We recommend strategies we would trust in our own businesses.

Generosity
We care deeply about our clients and want them to feel genuinely supported throughout the process.

Customization
There is a 1:1 component to everything we do. Existing frameworks are starting points, not finished answers. The strategy needs to fit the client in front of us.

Experience We’d Love to See

Strong candidates will likely have:

Significant experience in brand strategy, creative strategy, marketing strategy, agency strategy, consulting, or a related discipline

A portfolio that demonstrates strategic brand thinking, not only finished visual work

Experience developing positioning, messaging systems, brand concepts, and creative direction
Experience turning research, interviews, and founder input into cohesive brand strategy

Strong understanding of visual identity systems and the ability to lead visual direction

Experience reviewing or directing designers, copywriters, photographers, or creative teams

Strong command of customer journeys, lead generation, email, digital marketing, social strategy, website strategy, referrals, and local marketing

Experience using KPIs and business goals to inform marketing recommendations

Strong presentation and client-facing consulting skills

Excellent written communication

Experience working directly with founders or small-business owners

Experience in boutique fitness, wellness, hospitality, lifestyle, or service businesses is a major plus

Details
Structure: Part-time
Location: Remote
Compensation: Starting at $110/hour
Expected hours: Approximately 5–10 hours/week to start, with room to grow

This is a high-impact strategic role centered around brand thinking, creative direction, marketing strategy, client consulting, and strategic leadership.

To Apply

Please send:

Your résumé or professional background

Examples of brand strategy work you have created

Examples of how you have taken raw client information and turned it into a coherent brand direction

Any relevant positioning work, brand decks, creative direction, messaging systems, marketing strategy, campaign strategy, or case studies

Examples of visual strategy or art direction you have led

A brief explanation of one brand or marketing problem you diagnosed and how you approached it

A short note telling us why Spark interests you

Candidates who move forward will be invited to complete a paid strategic exercise based on a real-world small-business scenario.

We want to understand how you synthesize information, form a point of view, make strategic decisions, and turn raw material into a brand and marketing direction that another creative professional could confidently execute.

AI is changing fast, and companies need their employees to keep up. Many turn to universities for training. Universities do great work, but their instructors are often theorists rather than people who use these tools on the job every day.
BetterFutureLabs built a training practice to solve that. Our programs are taught by Experts: people who work hands-on with AI every day and know how to teach it. They're part-time contractors we bring in program by program. We run some programs directly with companies, including Fortune 500 teams, and some with university partners.
Finding the right Experts is a challenging part of every program, so we built an AI system to help. It searches our own network and online communities for signs that someone is a strong operator with real teaching experience.
We're looking for a sharp, analytical person to work with that system: tune it for each program, vet the Experts it finds, and help us hire the best fit.

How it works
A typical program looks like this:
- We win a program. You ingest everything we know about what the client needs: their documents, their goals and, later, the final course outline.
- Our system suggests who to look for. It proposes 5-10 types of Experts who could teach the program. You review the suggested profiles and give feedback until they're right.
- Our system finds candidates. It searches our network and online communities for strong operators who teach. You flag anyone who doesn't fit.
- Our system writes the outreach. You launch it with an AI assistant in your browser, which sends the messages through LinkedIn and email. Then you paste the results back into our system so it can plan the next step.
- You interview and recommend. You talk with the candidates who respond and appear to be a good fit, review their teaching samples, and recommend who we should hire.
Our system handles most of the searching, so your time goes to the parts that need a person: shaping the profiles, talking with candidates and judging who can teach. If you source someone outside the system, that's great too.
We've used this process to successfully staff a few programs already and the results have been very positive.

What you'll assess
Some trainings we provide are technical, some are business, most revolve around AI. Either way, the question is whether the potential expert can communicate clearly and compellingly. You'll judge:
- Teaching quality. Do they know the material, and can they explain it well?
- Communication style. Are they clear, engaging and easy to follow?
- Professionalism. Are they ready to stand in front of a Fortune 500 team?
You should be comfortable with technology, though you don't need to be a developer. If an Expert can make a hard topic clear to you, that's a good sign. We can use other tools to assess their technical knowledge.

What success looks like in 90 days
- You'll staff a full program on time, from course outline to signed contracts. A program usually requires 1-5 Experts with different areas of expertise and skills
- The Experts you recommend get strong reviews from the client
- The system finds better candidates because of your feedback

You'll thrive here if you
- Ask good questions and dig into the answers. We're open to a variety of backgrounds - for instance, journalists, researchers, history and English majors, and people from media are often great at this
- Hold a high bar for professionalism and can spot it quickly
- Write clearly and personally
- Work comfortably with AI agents. Day to day you'll hand prompts between tools and check their work. No coding
- Stay organized and keep client details confidential

This probably isn't for you if
- Judging professionalism isn't one of your strengths
- You're not comfortable working in AI tools every day
- You need set hours. Some days we'll need you to jump in for 10 hours, and some weeks will be quiet

Bonus
- Experience in edtech or corporate training
- An analytical background that shows good judgment, like research, editorial, consulting or policy work

How the role grows
Right now the role is flexible and on demand. We're building the business, so the work comes in bursts: about 5-20 hours a week, and a busy week can be followed by a quiet couple of weeks.
As we add programs, expect more hours and a steadier, more predictable schedule.

The details
- Remote, United States
- Contract, about 5-20 hours a week to start
- $40/hour
- Start: ASAP
- You'll work directly with our cofounders

We’re looking for an experienced UX researcher to run a moderated interview study from start to finish.

The project
- Conduct 50 moderated interviews
- Join a kickoff call so you understand our goals and what we want to learn
- Create the discussion guide
- Analyze the findings and deliver clear, actionable insights/ report

This is the first of several studies we have planned. If the project goes well, we’d love to work with you again, and we expect a steady flow of similar moderated research projects in the months ahead.

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

We are looking for people who have had a poor experience while shopping online, especially because the customer service was slow, unhelpful, confusing, or poorly managed.
This is a short 15 minute Google Meet interview. We will ask you a few questions about your real shopping experience, the issue you faced, how customer service handled it, and what made the experience frustrating.
Topics may include delayed deliveries, missing orders, damaged products, wrong items, refunds, returns, order tracking, slow responses, repeated follow ups, unclear answers, unresolved complaints, poor communication, and overall customer frustration.
The session will be recorded for research and marketing purposes.
Requirements:
Experience shopping online from ecommerce websites or marketplaces
Had at least one poor customer service experience while shopping online
Able to clearly explain what happened and how it was handled
Fluent English communication skills
Comfortable joining a Google Meet call
Comfortable with the session being recorded
Able to share honest feedback
Time: 15 minutes
Payment: $10 through Upwork after completion

We are looking for an agency to support our ongoing marketing research requirements across multiple new projects. The primary requirement is to identify and schedule in-depth interviews (IDIs) with target customers across the **US, UK, Canada, Singapore, Vietnam, and the Middle East**.

We will share the specific respondent profiles and requirements for each project, and the interviews will be conducted by our internal team.

As this will be an ongoing requirement across multiple projects, we would like to understand your respondent sourcing capabilities across these markets, including the number of relevant respondents you can connect us with and the frequency at which you can support these interviews.