Master Email Communication on Freelance Projects

We’re looking for an enthusiastic and detail-oriented Customer Service Specialist who can communicate with customers in a friendly, professional, and helpful manner.

You’ll be responsible for managing customer inquiries across multiple channels, handling customer concerns, maintaining accurate records, and coordinating closely with our manager to ensure a smooth customer experience.

We’re looking for someone who writes excellent English, pays attention to detail, and can consistently match our brand’s tone of voice.

Your Responsibilities:

Customer Support: Respond to customer inquiries via email, Facebook, and Instagram
Review Management: Invite customers to leave reviews in a personal way, without making the interaction feel transactional.
Customer Engagement: Encourage customers to share their before-and-after results and engage with our winning Facebook ads.
Returns and Replacements: Process customer returns, and replacement requests according to our policies.
Case Tracking: Record, track, and follow up on customer cases to ensure every concern is addressed promptly.
Chargeback Management: Prepare and submit chargeback responses with the necessary supporting information.
Team Coordination: Communicate regularly with the manager regarding customer refunds, order replacements, and other operational matters.

Who We're Looking For

Enthusiastic, proactive, and customer-focused.
Excellent written English
Able to communicate clearly and concisely.
Skilled at handling difficult customer situations with patience and professionalism.
Detail-oriented and organised, with the ability to manage multiple cases at once.
Able to follow instructions and consistently replicate our brand's tone of voice.
Comfortable maintaining records, tracking cases, and preparing reports.

How to Apply

Skip the generic cover letter! Instead, answer these two questions:

1. . Tell us about your background in customer service.

Briefly describe your experience, the types of customers you've supported, the communication channels you've used, and the responsibilities you've handled.

2. Tell us about a real experience where you handled a difficult customer.

Explain what happened, how you responded (including what you said to the customer), and how the situation was resolved.

Squarespace & Launch VA — AI-Assisted Website Updates, Courses & Customer Support

I’m Katie, founder of Encoded Frequencies, an online sound healing and energy education business offering memberships, courses, and live events.

I’m looking for an experienced, proactive VA for an ongoing role, starting at approximately 20 hours per week. Ideally, you’re based in the Philippines with some availability during Brisbane working hours.

What you’ll own

I provide the event idea, wording, dates, pricing, and content. You turn that brief into a complete, tested setup and manage the follow-through.

Your responsibilities include:

* Building and updating Squarespace landing pages, courses, and membership content.
* Uploading recordings, audio files, and course materials.
* Creating Zoom events and adding them to the calendar.
* Formatting and scheduling announcement emails, reminders, and follow-ups using my wording.
* Updating website banners and event information.
* Checking registration, checkout, links, and member access before launch.
* Answering routine customer emails and resolving access questions.
* Helping manage our Circle community.
* Maintaining ClickUp tasks, deadlines, and launch checklists.
* Coordinating with our audio and social content team.

Squarespace code and AI skills

You must be comfortable using ChatGPT or similar AI tools to help create, edit, and troubleshoot HTML/CSS for Squarespace code blocks.

This includes:

* Improving existing custom sections so they look polished on mobile and desktop.
* Fixing spacing, alignment, image sizing, text wrapping, and button layouts.
* Understanding and checking AI-generated code sufficiently to troubleshoot problems.
* Testing changes on mobile and desktop, including checking for horizontal scrolling and broken layouts.
* Keeping styling scoped to the intended section or page.
* Preserving the existing design and getting my approval before changing page layouts.

Please include an example of a Squarespace section you’ve coded or improved, ideally showing both mobile and desktop views. Explain your contribution and how you used AI, if applicable.

Who you are

You have practical experience with Squarespace courses, memberships, and online launches. You’re organised, reliable, warm with customers, and able to work independently.

You notice missing details, ask clear questions, and take responsibility for finishing and checking your work.

Experience with MailerLite, Zoom, ClickUp, Circle, and Canva is helpful. Familiarity with sound healing or personal development is welcome; relevant skills and reliability matter most.

I provide the main promotional wording and creative direction. Audio editing and video production are handled separately.

Working arrangement

Approximately 20 hours per week initially, with agreed working hours, deadlines, and turnaround times. Hours may increase as the role develops.

This is an ongoing opportunity beginning with a paid trial project. I’m looking for someone who can reserve consistent time for the business and provide dependable support around launches.

To apply, please include:

1. Your experience with Squarespace courses and memberships.
2. An online event or course launch you helped set up, explaining your responsibilities.
3. An example of your Squarespace custom code work on mobile and desktop.
4. How you use ChatGPT or other AI tools and check the results.
5. Your experience with the other tools listed above.
6. Your hourly rate in USD, weekly availability, and working hours in Brisbane time.

Please begin your application with “Encoded Frequencies” so I know you’ve read the full description.

Join our team as a full-time Customer Service & Administrative Assistant. You'll handle customer inquiries, manage orders, and perform administrative tasks on Shopify and Zendesk. This role requires strong communication skills and attention to detail. If you're passionate about customer service and have experience with e-commerce platforms, we want to hear from you!

We have two roles available, depending on experince and responsabilities salary range will be 700$ to $1050 + Bonus pay.

We’re seeking a German-speaking support specialist to assist customers for a SaaS fintech company. You’ll handle inquiries, resolve issues, and provide clear communication in German. The role involves responding to customer questions, troubleshooting common problems, and helping maintain a positive customer experience. We’re looking for someone reliable, organized, and comfortable supporting customers in a fast-paced environment.

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We are collecting consented data on everyday US app usage for AI model training. You are eligible if you are a US resident and 18+ years in age. You share the official data export from 6 to 8 apps you already use
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You need to complete this study on an external platform: you will get access to it after we start your contract
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You are eligible for a payment only after minimum 6 apps you have submitted have been QC approved, including one email app. If less than 6 apps are approved, you are not eligible for a payment
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You are paid $20 for each approved app i.e. for 6 approved apps you are paid $120, for 7 apps $140 and for 8 apps $160
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You can find the detailed list of apps and QC criteria in the attached project guide. Remember: The app should have usage history of minimum one year and should be used frequently to be QC approved. These are daily-use apps in the following categories - email, communication, productivity, finance, social media, retail and health and fitness. You can pick and choose which apps you wish to share data for that you use more frequently.
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You can find step-by-step instructions to download data for each app in the attached contributor guide

- If you are interested, apply for this project and we will send you a one week contract worth $120. Once your submission is approved on Peak Talent, we will release your payment on Upwork depending on number of apps approved.

- Submissions are acceptable only till October 16th, so make sure you get started today. The submission for 6 apps taken about 30 mins - 1 hour.

- Data extraction guide for each app is also attached with videos to help you with the steps to request your data.

- Once you upload your data, all the PII is removed from your data files and a report of the removed items is shared with you on the platform so no personal information is collected or used.

Wir, die V.W.G GmbH vermitteln Monteursunterkünfte deutschlandweit für Stammkunden. Um den wachsenden Andrang gerecht zu werden, sind wir derzeit auf der Suche nach geeigneten Freelancern.

Ich benötige das Einholen von Angeboten für Unterkünften, sowie eine schriftliche Zusammenstellung der erhaltenen Angebote.

Vielen Dank vorab.

The role
I run several businesses from California, the main one a water services company. I need one person who owns my day so I can stay on decisions and relationships: my calendar, my schedule, and the day-to-day logistics around them.

This is a long-term role for someone who wants to be a founder's right hand, not a task-taker.

What you will own
- Calendar and scheduling end-to-end: booking, conflicts, buffers, rescheduling, protecting focus time
- Daily and weekly schedule planning: what my day looks like, prepared the day before
- Meeting coordination with clients, partners, and my team, including follow-ups and reminders
- Travel planning: flights, hotels, ground transport, full itineraries
- Personal logistics: appointments, family calendar coordination, renewals, reservations
- Chasing people by email and phone so nothing waits on me
- Preparing a short daily brief: today's schedule, what needs my decision, what changed

This role covers both professional and personal support: my personal calendar, family scheduling, household logistics, and personal travel sit alongside the business work — and discretion covers all of it.

Requirements
- Based in Mexico, Central America, or South America, and able to work Pacific Time hours (approx. 7 AM–4 PM PT)
- 3+ years as an executive assistant to a founder, CEO, or senior executive
- Fluent English, spoken and written, at a near-native level — you will write and speak for me
- Expert with Google Workspace and Microsoft 365 (calendars, email, docs), Zoom/Teams
- Judgment: you protect my time, say no on my behalf when something does not belong on my calendar, and flag problems early
- Discretion: you will see everything; confidentiality is absolute
- Bilingual English/Spanish is a strong plus
- Fully committed: this is your one job during Pacific hours — no other concurrent jobs or clients that compete with this role.
- A proven, verifiable track record: multi-year experience supporting executives, with references who will confirm it. This role needs someone self-driven and highly productive, with strong critical thinking — you spot problems before they reach me and act without waiting to be told.

Terms
- Full-time, 40 hrs/week, long-term independent contractor
- Rate: $5–10/hr depending on experience
- Start: paid one-week trial, then ongoing

In your cover letter, also answer this: How do you protect focus time on a calendar that other people can book into?

Applications without answers to all five screening questions and the cover-letter question will not be read.

We are looking for a female Virtual Assistant to help manage our day-to-day tasks. The ideal candidate will have experience in email management, invoicing, social media management, and responding to tenant emails. This is a remote position that requires strong organizational skills, attention to detail, and the ability to work independently. The main responsibilities include managing emails, entering invoices and bills into our system, managing social media accounts, and responding to tenant emails and data.

Overview
We're looking for an experienced person/agency to run a managed cold email campaign for a B2B SaaS enterprise sales team.

Scope of Work
We have 15,000+ B2B contacts across multiple regions:

Target industries include pharma and life sciences, D2C brands, and packaging and manufacturing companies.

What You Will Do
- Set up and manage all sending infrastructure: secondary domains, inboxes, SPF/DKIM/DMARC, and warm-up.
- Send from your own domains and inboxes. We will not send from our main domain.
- Build the outreach strategy: segmentation by region and industry, sequence structure, and sending schedule.
- Write or refine email copy for each segment, with our approval before launch.
- Run A/B tests and scale the winning versions.
- Manage replies and pass interested prospects to our team.
- Maintain a shared suppression list and honor all opt-outs.

Requirements
- Based in Asia.
- Proven B2B cold email experience at 20,000+ emails per month.
- Experience with Smartlead, Instantly, or a similar sending platform.
- Working knowledge of CAN-SPAM (US), the Spam Act 2003 (Australia), and India's DPDP Act.
- SaaS experience preferred. Pharma, D2C, or packaging experience is a strong plus.

Deliverables
- Campaign strategy and segment plan before launch.
- Weekly reports: emails sent, bounce rate, reply rate, positive replies, and meetings booked.
- Inbox-level deliverability data.

Timeline
- 2+ weeks for setup and warm-up.
- About 2 - 3+ weeks for sending.

How to Apply
Please share:
- A short proposal with your approach for these four regions.
- How many domains and inboxes you would use, and the daily sending volume per inbox.
- Your pricing model (retainer, per meeting, or per lead) and minimum term.
- Whether domains and inboxes transfer to us when the engagement ends.

We are looking for a reliable, organized, and proactive Virtual Assistant with proven GoHighLevel (GHL) experience to support the daily operations, marketing, and growth of our event rental company based in British Columbia, Canada.

Our company specializes in luxury washroom trailer rentals, refrigerated trailer rentals, and other event rental equipment.

IMPORTANT: Hands-on GoHighLevel experience is mandatory. Please do not apply without GHL experience.

Key Responsibilities

1. GoHighLevel (GHL) Management

Manage leads, contacts, and sales pipelines

Build and improve workflows and automations

Set up automated follow-ups through email and SMS

Manage forms, calendars, and appointment bookings

Create email campaigns and newsletters

Track inquiries and ensure no potential leads are missed

2. Marketing & Lead Generation

Create and schedule social media content

Assist with Facebook and Instagram marketing

Post and manage Craigslist advertisements

Research potential clients, venues, event planners, and businesses

Conduct competitor research and identify growth opportunities

Help improve lead conversion and customer engagement

3. Administrative & Customer Support

Respond to customer inquiries

Follow up on quotes and potential bookings

Organize rental inquiries and customer information

Maintain accurate CRM records

Assist with scheduling and general administrative tasks

Required Qualifications

Proven GoHighLevel experience (MANDATORY)

Experience building GHL workflows, automations, and pipelines

Strong knowledge of Canva, ChatGPT, and Google Workspace

Experience with social media management

Excellent written and spoken English

Strong attention to detail and organizational skills

Ability to work independently and suggest improvements

Experience in equipment rentals, event rentals, or service-based businesses is an asset.

Job Details

Position: Virtual Assistant

Location: Remote

Hours: Part-time initially, with potential for full-time

Schedule: Flexible, with some overlap during Pacific Time business hours

Opportunity: Long-term for the right candidate

Hello,

I’m searching for a sharp, highly resourceful assistant (located in the USA) who has exceptional writing skills and is an excellent communicator, both in writing and verbally.

You will also handle a variety of day-to-day responsibilities and develop into an essential long-term member of my team.

This opportunity is suited to someone who genuinely enjoys being in a supportive role, taking ownership, and being someone I can consistently rely on.

I’m looking for someone who can fully dedicate themselves to the role, is willing to work extended hours when necessary, and is not trying to juggle this position alongside multiple other jobs.

Some of your responsibilities will include:

- Writing high-quality, engaging, and well-structured content across various formats. You should have excellent command of the English language, a natural talent for writing, and the ability to express ideas clearly, creatively, and persuasively *without using AI*.
- Communicating clearly, professionally, and effectively, both in writing and verbally.
- Independently solving problems and figuring things out without needing constant direction.
- Conducting detailed research across a wide variety of subjects.
- Assisting with recruiting, hiring, performance management, and terminations.
- Overseeing and coordinating a small team.
- Reviewing scripts and video content to identify mistakes, inconsistencies, and opportunities for improvement.
- Thinking creatively and suggesting new ideas, solutions, systems, and more efficient ways to operate.
- Helping with purchases, product research, sourcing, shopping, and other related tasks.
- Picking up new skills quickly and applying feedback effectively.

A nice bonus would be someone who is comfortable creating UGC or appearing on camera for advertisements, although this is completely optional.

My intention is to hire someone full-time and build a strong, long-lasting working relationship. As you become more capable, deliver stronger results, and take ownership of greater responsibilities, there will be opportunities for your compensation to grow accordingly.

This position would be a great match for someone who takes pride in being reliable, proactive, organized, resourceful, and highly effective behind the scenes.

Preference will be given to candidates located in the United States.

If you believe you would be a strong fit for this position, please include the word “COMMUNICATIVE” in all capital letters somewhere in your application.

Seeking a project management professional to set up a CPM schedule for a federal office tenant improvement project in Puerto Rico. The work includes organizing the project timeline, defining key milestones, and creating a clear schedule that supports project execution. Experience with similar tenant improvement or federal office projects is preferred. This is a part-time, short-term engagement for a project-based role.

Hi,

I’m searching for a sharp, resourceful, and highly communicative assistant (located in the USA) who can help manage a variety of day-to-day responsibilities and develop into an essential long-term member of my team.

I need a great communicator (written and vocal).

This opportunity is suited to someone who truly enjoys being in a supportive role, taking ownership, and being someone I can rely on.

I’m looking for a person who can fully dedicate themselves to the role, is willing to work extended hours when necessary, and is not trying to juggle this position alongside multiple other jobs.

Some of your responsibilities will include:

* Independently solving problems and figuring things out without needing constant direction
* Conducting detailed research across many different subjects
* Assisting with recruiting, hiring, performance management, and terminations
* Overseeing and coordinating a small team
* Reviewing scripts and video content to identify mistakes, inconsistencies, and opportunities for improvement
* Thinking creatively and suggesting new ideas, solutions, systems, and more efficient ways to operate
* Helping with purchases, product research, sourcing, shopping, and other related tasks
* Picking up new skills quickly and applying feedback effectively

A nice bonus would be someone who is comfortable creating UGC or appearing on camera for advertisements, although this is completely optional.

My intention is to hire someone full-time and build a strong, long-lasting working relationship. As you become more capable, deliver stronger results, and take ownership of greater responsibilities, there will be opportunities for your compensation to grow accordingly.

This position would be a great match for someone who takes pride in being reliable, proactive, organized, and highly effective behind the scenes.

Preference will be given to candidates located in the United States.

If you believe you would be a strong fit for this position, please include the word “EXCELLENT” in all capital letters somewhere in your application.

We are seeking a professional and customer-focused individual to handle customer inquiries, provide accurate information, and assist with resolving service-related concerns. The ideal candidate should have strong communication skills, patience, and a commitment to providing helpful and courteous service. Both candidates starting their careers and those with previous customer service experience are encouraged to apply. Further details regarding the role and working arrangements will be discussed during the recruitment process.

Lady Bee Taxes & More is seeking an experienced Virtual Assistant with hands-on credit repair experience. You should be comfortable reviewing credit reports, processing disputes, and handling credit sweeps when appropriate. We need someone who understands the credit repair process from start to finish and can work independently with strong attention to detail. This is a full-time, long-term role for someone dependable and ready to begin immediately. Please apply only if you have direct credit repair experience and can share your relevant background, availability, and rates.

We need help transitioning our email marketing setup from MailChip to Shopify for all future campaigns. The right freelancer should be able to configure the email marketing platform, set up campaign workflows, and ensure everything is ready for ongoing use. Experience with Shopify and email marketing is important, and we’re looking for someone who can guide the process and make the transition smooth.

**Job Description:**

We are seeking a highly organized and reliable Assistant to provide both Maintenance/Transactional coordination support, security alarm operator and administrative support for real estate. The successful candidate will be responsible for overseeing our property's security alarms alerts, communication with tenants/vendors during maintenance coordination tasks and assisting with various administrative tasks to ensure smooth and efficient operations.

**Key Responsibilities:**

1. ** Maintenance/Transactional Coordination **
- Schedule and oversee regular maintenance and repair work
- Coordinate with maintenance staff and/or external contractors and/or tenants to address property issue
- Maintain records of all maintenance activities and ensure timely completion of tasks.
- Assist in the coordination of real estate transactions including initial lease draft, amendment and renewals
- Communicate with relevant parties to ensure smooth transaction processes.

2. **Security Alarm Operator:**
- Vigilantly monitor security alerts for specified properties.
- Quickly identify and assess any unusual activities or potential security threats and promptly notify the property manager (or designated contact).
- Regularly check the status of all the gates/doors during outside of business hours and ensure that the all gates/doors are closed.
- Contact maintenance personnel or on-site staff for any gate-related issues or other security/trash issues that requiring immediate attention.
- Occasionally may receive phone call when security gate may need to be remotely opened.
- Draft and send daily reports summarizing activities and incidents.
- Retrieve and provide footage from video cameras as required for review or incident investigation.
- Regularly review security camera footage for any unusual activity or maintenance issues.

3. **Tenant Communication:**
- Serve as the primary point of contact for tenants regarding maintenance issues.
- Address tenant inquiries and complaints promptly and professionally.
- Coordinate maintenance schedules with tenants to minimize disruption.
- Ensure tenants are informed of any planned maintenance activities or property updates.

4. **Administrative Support:**
- Update and maintain spreadsheets and other documentation as required.
- Efficiently handle routine paperwork tasks.
- Assist with obtaining and organizing necessary documentation, such as tenant insurance.
- Manage other administrative tasks as assigned, including correspondence and file management.

**Skills and Qualifications:**
- Strong observational skills with an attention to detail.
- Excellent communication and administrative abilities.
- Proficient in office software (e.g., Microsoft Office, Google Suite), with an ability to learn new tools quickly.
- Proficient in AppFolio
- Independent, with the ability to make informed decisions rapidly.
- Prior experience in security monitoring and administrative roles is preferred.

**Work Hours:**
- The role requires flexibility, including nighttime and early morning hours, to align with the specific monitoring needs of timezone of the properties.
- We will start with 2-3 hours per day and eventually it will be an 8 hour per day position.

Starting Rate: $20/hour | 12–18 Hours per Week | Flexible Schedule

We are a small, growing business seeking a reliable, resourceful, and tech-savvy administrative assistant to support onboarding coordination, email correspondence, and general day-to-day administrative tasks.

This is an ongoing, part-time opportunity with room for growth in responsibilities, hours, and compensation.

Responsibilities

* Coordinate onboarding for new hires, serving as their primary administrative point of contact throughout the process.
* Send onboarding instructions, answer routine questions, track required documentation, and follow up consistently until onboarding is complete.
* Communicate primarily by email and text, with occasional phone calls as needed.
* Maintain simple tracking records.
* Compile, format, upload, and distribute documents and files as needed.
* Assist with general administrative tasks and occasional independent projects, including improving templates and administrative processes.

Qualifications
* Previous administrative experience and excellent written and spoken English.
* Strong computer skills and confidence using common business applications.
* Practical experience using AI tools is essential. We’re looking for someone who already incorporates AI into everyday work to draft professional emails, create and improve documents, research solutions, learn new software, and complete tasks efficiently.
* Resourceful, adaptable, and able to solve problems and figure out unfamiliar tasks independently.
* Able to follow instructions carefully, retain information, and take ownership of assigned responsibilities.
* Dropbox experience highly preferred; Airtable experience a plus.
* Familiarity with Google Workspace or similar business software.
* Reliable, detail-oriented, and comfortable working independently once trained.

You don’t need advanced technical AI knowledge or experience with our specific onboarding procedures. We value practical experience, good judgment, and a willingness to embrace new technology.

This is a flexible, ongoing part-time position. Working hours are generally flexible, with a preference for some availability between 9:00 AM and 1:00 PM Eastern Time.

We ask that you check email at least five days per week and consistently follow through on assigned responsibilities.

There are opportunities for increased compensation, hours, and responsibilities over time, potentially developing into a full-time position, although this is not a requirement.

To Apply, Please briefly tell us:

1. Your background and experience in administrative work.
2. Examples of how you’ve used AI to accomplish administrative tasks, improve documents, or solve problems.
3. Your experience with Dropbox, Airtable, or other business applications.
4. Your typical availability during U.S. business hours, particularly between 9:00 AM and 1:00 PM Eastern Time.

We value initiative, efficiency, good judgment, and someone who takes pride in getting things done.

We will begin reviewing applications the week of October 19, 2026.

**Customer Experience Specialist (30-45 hrs/week)

We're looking for someone to work six days a week, around 30-45 hours in total, handling customer enquiries, complaints, returns, order issues and everything else that comes with supporting our customers and team.

**What you'll bring**

- ***Excellent written English and reading comprehension ***
- E-commerce customer support experience, including returns, refunds, shipping issues, claims and order changes
- Intermediate Shopify experience: comfortable investigating orders, fulfillment, refunds, customer history, discounts and more
- Comfort working alongside AI and automation. AI will handle straightforward enquiries, so this role will increasingly focus on exceptions and complex cases.

**How you work**

- Strong problem-solving skills: you can investigate an issue and work out what actually happened
- Exceptional attention to detail
- Critical thinking and sound, customer-focused judgment
- You care about getting it right, not just closing tickets
- You follow SOPs accurately but can recognize when something needs a closer look
- You take initiative rather than waiting to be told

**What we value**

- Proactive communication: you ask sensible questions when you're genuinely unsure, rather than guessing or letting something slide
- Reliability and accountability: you work your agreed hours and speak up early when there's an issue
- Adaptability: policies, systems and workflows will change as we improve our automation
- Openness to feedback and to having mistakes corrected

Hello,

We are **Lume CRM**, a Canadian SaaS company providing management software for service-based businesses, primarily in the construction industry.

We are looking for a **full-time, French-speaking employee (40 hours/week)** to join our team long-term.

**1. Customer Support (Email & Slack)**

Your main responsibility will be assisting our customers with their day-to-day questions and issues related to Lume CRM.

- Respond to customer inquiries in French via email and Slack.
- Help customers navigate and use the CRM effectively.
- Troubleshoot issues related to CRM features, settings, and workflows.
- Guide customers step by step when they need assistance.
- Follow up on unresolved issues and escalate technical problems when necessary.

Most of our customers are construction and service business owners, so clear communication and patience are essential.

**2. CRM Data Migration & Importation**

Whenever a new customer signs up for an annual plan, our team will assign you a data migration task.

- Transfer customer data from their previous CRM (Jobber, HubSpot, Salesforce, etc.) into Lume CRM.
- Export, clean, organize, and import data using CSV or Excel files.
- Ensure customer information is accurately transferred.
- Identify and resolve missing data, duplicates, or import errors.
- Complete each migration within the deadline assigned by our team.

**Requirements:**
- Fluent French (written and spoken) is mandatory.
- Previous experience in SaaS customer support.
- Experience migrating data between CRM platforms.
- Strong technical skills, attention to detail, and problem-solving abilities.
- Ability to work independently and consistently meet deadlines.

We are looking for a **dedicated, long-term team member**, not a project-based freelancer.

Laser Aureon is a new industrial laser-cleaning company based on Quebec and we are seeking a personal assistant to support the president with this fast-growing laser cleaning startup as it expands into services and online sales of parts and machines. The ideal candidate is fluent in French and can help manage schedules, review documents, and support social media efforts. This role is best suited for someone organized, proactive, and comfortable handling administrative tasks while contributing to the company’s growth.

Responsibilities

Calendar management and reminders
Email triage and replies from a delegated mailbox; follow-up on pending files
Preparing and sending quotes from our quoting system; client follow-ups
Researching equipment and suppliers against criteria we provide; building comparison tables
Proofreading and formatting documents (French and English)
Data entry (clients, quotes, expenses)

Requirements

Excellent written French is a plus
Communicate in French is a plus
Comfortable with Quebec business vocabulary (soumission, courriel, facturation) or quick to learn it
Working written English (our equipment suppliers are in China)
Proficient with Microsoft 365 (Outlook, Word, Excel)
Available between 9 a.m. and 5 p.m. Eastern Time
Self-directed, organized, comfortable learning from short screen-recorded procedures

Remote Sales & Scheduling Assistant (Latin America)
Seattle Water Filtration | seattlewaterfiltration.com
About Us
Seattle Water Filtration installs whole-home filtration, water softeners, and reverse osmosis systems for homeowners across the Seattle and Puget Sound area. We compete on honest pricing and reliable service: great customer service, one price in writing, and no pressure sales.
The Role
We're looking for a bilingual, US-time-zone-friendly virtual assistant to be the first voice our customers hear. You'll answer inbound inquiries, follow up with leads, perform consultative selling, and coordinate installation appointments with our licensed plumbing team.
Responsibilities
Answer inbound calls, texts, emails, and web form leads promptly and professionally
Make outbound calls to new leads, past quotes, and follow-up lists to book assessments
Ask qualifying questions (home size, city vs. well water, water concerns, budget)
Schedule assessments and installations, and confirm appointments with customers and installers
Keep the CRM updated with notes, lead status, and next steps
Send appointment reminders and post-install follow-ups and review requests
Requirements
Fluent, clear spoken and written English (near-native accent preferred)
1+ years in phone sales, appointment setting, or customer service, ideally for US home services
Comfortable with cold and warm outbound calling
Available during Pacific Time business hours (roughly 8am to 5pm PT, Monday to Friday)
Reliable internet, quiet workspace, and a headset
Experience with a CRM (GoHighLevel or similar) and Google Workspace
Nice to Have
Background in HVAC, plumbing, solar, or water treatment sales
Spanish fluency
Compensation
[Hourly rate] plus commission per booked assessment and per closed install. [Part-time / full-time], long-term opportunity for the right person.

To Apply
Send your resume and a 1 to 2 minute voice recording introducing yourself and explaining how you would greet a homeowner who calls asking about water filtration.

We are seeking cold callers and virtual assistants to help generate leads for our wholesaling business. This is a long-term opportunity for someone who can consistently support outreach efforts and assist with day-to-day administrative tasks. The ideal candidate is reliable, proactive, and comfortable working independently while maintaining strong communication and follow-up skills.

Experienced Forward Deployed Engineer (FDE) – Virtual Technical Support

Looking for an experienced Forward Deployed Engineer (FDE) to provide hands-on technical guidance, troubleshooting, and real-time virtual support.

Required Skills:

* Strong Python, SQL, REST APIs, and system integration experience
* Experience with SAP, Oracle, NetSuite, or Salesforce
* ETL/ELT pipelines, automation, and data reconciliation
* Cloud platforms, authentication, and enterprise architecture
* Experience with financial workflows (AR, O2C, GL)
* Strong problem-solving and communication skills

Requirements:

* 5+ years of relevant experience
* Prior FDE, Solutions Engineer, or Integration Engineer experience
* Available for flexible virtual sessions and screen-sharing support

Please share your relevant experience, hourly rate, and availability for virtual support

Seeking a full-time administrator to support a retail and wholesale homewares business. The role includes managing day-to-day operations, handling bookkeeping tasks, tracking inventory, supporting customer inquiries, and assisting with online store management. You will help keep processes organized, communicate with customers and suppliers, and ensure smooth daily business operations. This is a long-term opportunity for someone reliable, detail-oriented, and comfortable working independently in a fast-paced environment.

## Omnisend Email Designer & Copywriter for Supplement Brand

I’m looking for an experienced **email marketer** to create complete campaign emails for an e-commerce supplement brand in **Omnisend**.

You will handle the full process:

- Email strategy and week/month planning
- Full copywriting
- Warming up of the account
- Subject lines, hooks and CTAs
- Email design and translation into dutch language
- Building the email in Omnisend
- Mobile optimization

The budget is **$20 per completed email**.

For now, the focus is on campaign emails. Flows may be added later.

### When applying, please send:
- Examples of emails you created, preferably for **supplement or health/wellness brands**
- Relevant performance results, such as **CTR, conversion rate or revenue**
- Your experience with **Omnisend**
- Your estimated turnaround time per email
- How many revisions are included

Please only apply if you can handle the **full process from copy and design to final build in Omnisend** within this budget.

Here are some examples of emails that have been send out for my brand in the past: https://www.figma.com/design/bpfutCeVjDJxRevwMBwcsS/Untitled?node-id=0-1&t=1UjJTdKJNoZrKiKC-1

I represent Mason Collective, musicians based in Manchester that plan to re-launch a small scale clothing label in the near future. We also do limited merchandise runs around big shows, usually once a month. Each run is small. For example, for the last run we released 2 t-shirts, 2 hats, 2 fans, and 1 lighter. We want these products available year-round on our Shopify store instead of only at events.I'm looking for someone that can assist with the complete fulfilment process.

What we need:

· Upload new merch to Shopify
· Update inventory
· Store stock
· Pick, pack, label, and ship orders

We're looking for a sharp, organized communicator to be the bridge between our clients and our team. You'll make
sure every client request is captured, clearly communicated, and tracked inside our project and support management
system so nothing falls through the cracks. Our clients range from Fortune 500 and Fortune 1000 leaders to small
business owners, so you'll need to adjust your tone and approach with confidence and professionalism.

# Project: Smart Control System for Dual Heating – Design and Wiring Plan

I am looking for a specialist in heating automation and smart home systems to prepare a technical plan for controlling two existing heating systems in an apartment.

### Existing installation

The apartment has two installed heating systems:

* Hydronic underfloor heating connected to a gas-fired central heating boiler.
* Electric carbon heating applied to the walls and partly to the floor.

There are five rooms with planned thermostats, with the possibility of adding a sixth thermostat in the bathroom.

The bathroom and hallway have carbon heating only. Other rooms have underfloor heating, carbon heating, or both, depending on the room.

Cables for the thermostats have already been routed to one central location where the control equipment for both heating systems could be installed.

### What I need

I am looking for a technical solution and a clear plan showing how to connect and control both heating systems.

The goal is to have independent temperature control in each room and the ability to select:

* Underfloor heating only.
* Carbon heating only.
* Both heating systems operating together.
* Heating off.

Where both systems are installed, I would like the option to set different temperature targets for each source. For example, underfloor heating could maintain the temperature up to 22 °C, while carbon heating could provide additional heating up to 24 °C.

I am open to suggestions regarding the best control strategy and temperature settings.

### Preferred solution

I would prefer to use an existing system, such as Home Assistant or another suitable platform, rather than develop a completely new application.

Ideally, the heating should be controllable through a smartphone app and/or a web interface.

However, I am open to other recommendations if they provide a simpler, more reliable or more cost-effective solution.

### Expected deliverables

At this stage, I mainly need:

* A proposed system architecture.
* A wiring diagram or electrical schematic showing how both heating systems and the thermostats should be connected.
* A recommended list of components and equipment.
* An explanation of how the different heating modes and temperature settings would work.
* An estimated cost for the proposed solution and any necessary additional equipment.

The initial scope is the design and technical documentation. Any physical installation or programming can be discussed separately.

### Available information

I can provide photographs of the existing installation, the available cables and the relevant heating equipment.

I can also prepare a simple floor plan showing the room layout, heating zones, thermostat positions and the location of the central control equipment. I am happy to provide any additional information or measurements required.

I am flexible and open to discussion, suggestions and different technical approaches. The goal is to find a practical and reliable solution that meets the requirements without unnecessary complexity or expense.

Please describe your proposed approach, relevant experience and estimated price for this project.

We are in need of entry level translator, who will help in translating our product description.

We’re are VC backed startup looking for a reliable administrative assistant to support day-to-day office operations. This role includes managing emails, organizing files, coordinating schedules, and helping keep workflows running smoothly. The ideal candidate is detail-oriented, responsive, and comfortable handling routine administrative tasks with accuracy and professionalism. If you’re organized and dependable, we’d love to hear from you. Happy to share more details over a quick call.