Enhanced Customer Service Projects

Mirlux is a fast-growing e-commerce company in the bathroom and sanitary industry. We sell bathroom mirrors, furniture, shower enclosures and other bathroom products through our own webshops and multiple sales platforms.

We are looking for an E-Commerce & Operations Lead who can help us make our daily operations more structured, efficient and scalable.

You will work closely with the general manager and coordinate between customer service, warehouse, e-commerce and external partners. The role is hands-on and broad: you will help monitor priorities, follow up on tasks, solve operational issues and improve processes.

Main responsibilities:

- Support the general manager in daily operations
- Coordinate between warehouse, customer service, e-commerce and partners
- Monitor deadlines, priorities and ongoing tasks
- Improve processes and customer satisfaction
- Identify operational bottlenecks and follow up on them
- Lead the team when the general manager is absent

We are a small and flexible team of 5 people, so your work will have direct impact. Mirlux is growing quickly with 10 to 20 new products per month, expansion into multiple countries and a new office from September.

We are looking for someone who:

- Has at least 3 years of experience in e-commerce and operations
- Has hands-on experience with Shopify and the DTC e-commerce market
- Is practical, structured and solution-oriented
Communicates clearly and takes ownership
- Enjoys improving processes and working in a fast-growing company
- Has experience coordinating tasks or guiding colleagues

What we offer:

- 32 to 40 hours per week
- A small, flexible team with short communication lines
- A lot of freedom, responsibility and room to improve how we work

• Your experience with shopify and marketplaces like mirakl, bol.com and kaufland.
• Describe your recent experience with similar projects

We are seeking an expert to set up an ecommerce helpdesk using Intercom and Fin. The website is built on Shopify and has a large catalog. We want AI first customer service that can handle product recommendations and provide support.

The ideal candidate will have experience in integrating these platforms to enhance customer support and engagement. Responsibilities include configuring chatbots, setting up automated workflows, and ensuring seamless communication between customers and our team. If you have a strong understanding of ecommerce operations and a passion for delivering exceptional customer experiences, we would love to hear from you.

• How many ecommerce setups have you done for Intercom and Fin?

-- German or French Skills are a nice to have! --


I'm looking for an assistant for my business. I run a Swiss SaaS, where I'd need help with Sales / managing prospects

You would be assisting me with writing messages, keeping track of clients & website content, communicating with users. The required time is around 6-10 hours a week, evenly split among the days.

Please tell me a little about yourself when applying! Why pick you?

And as anti AI proof, please go to https://www.upwork.com/nx/payments/reports/transaction-history/ -- pick any transaction and let me know the date and ID at the top right. You may (and I encourage you to!!!) replace the last 4 digits with XXXX. The reason is that AI doesnt know the right format for those and it requires some basic understanding of english to do properly ;)

Good luck!


With kind regards,
Nick

We are SmartyKids, an international children’s education brand with active centres across Europe. We are looking for a freelance sales representative / business development partner to support our market expansion in Hungary.

SmartyKids offers proven franchise and teaching programmes for children. Our goal is to connect with potential franchise and teaching partners in Hungary, including entrepreneurs, investors, educators, tutors, school owners and business owners who may be interested in opening a SmartyKids centre or working with our educational programmes.

We currently have 2 active centres in Hungary, and we believe the market has strong potential for further expansion. Our goal is to find and speak with the right people who may be interested in developing SmartyKids in their local area.

This is a remote, success-based fixed-price collaboration. Payment is based on achieved results, not hourly work. Each successfully closed deal will be treated as a completed milestone/task and paid through Upwork.

The milestone is considered completed when a qualified partner successfully signs the agreement with SmartyKids and the deal is finalised.

We provide leads, training, sales scripts, Hungarian marketing materials, CRM access and weekly support from our team. In stronger campaign months, the expected number of leads can reach 100–200, depending on campaign activity and market response.

Your main responsibilities will include:

Contacting and qualifying leads provided by our team
Presenting the SmartyKids concept and business model
Following up with potential partners
Supporting the communication process until closing
Reporting weekly on active prospects and pipeline status

We are looking for someone who:

Speaks Hungarian at native or business level
Speaks English at B2 level or higher
Has experience in sales, business development, lead follow-up or client communication
Is comfortable working remotely and independently
Is motivated by performance-based income
Is interested in a long-term freelance collaboration

Payment: 25%–40% of the value of each successfully closed deal, structured as a fixed-price milestone and paid through Upwork.

This is a good opportunity for someone looking for a long-term freelance sales project in the education and franchise sector.

Data Entry Medewerker Gezocht

Wij zoeken iemand die data kan verzamelen en verwerken. Nauwkeurig werken en goed Nederlands spreken en schrijven is verplicht.

Spreek je geen Nederlands? Dan heeft reageren geen zin.

Stuur een bericht met je ervaring. Alvast bedankt!

Deere & Company is seeking detail oriented Entry Level Data Entry Administrators to support a remote project. This position is ideal for individuals who are eager to gain hands on experience in a professional setting while working with Microsoft Word and other widely used office applications.

Primary Responsibilities:

1. Accurately enter, verify, and update customer and employee information.
2. Review records and cross check data to maintain consistency and accuracy.
3. Organize digital documents, files, and databases for efficient record management.
4. Complete routine administrative tasks while maintaining a high level of confidentiality.

Qualifications

1. Basic working knowledge of Microsoft Word.
2. Strong organizational skills with excellent attention to detail.
3. Ability to follow instructions and complete assignments within established deadlines.
4. Good keyboarding and data entry skills.
5. Previous experience is not required as comprehensive training will be provided.

Additional Skills:

1. Experience with Microsoft Excel, Google Sheets, or Adobe Acrobat is an advantage but not required.
2. Ability to work independently in a remote environment.
3. Professional attitude, reliability, and a willingness to learn new processes.

We welcome motivated individuals who take pride in accuracy and organization. If you are looking to develop your administrative skills while contributing to a supportive and professional team, we encourage you to submit your application.

• What is your WPM?
• What Microsoft Office Suite can you confidently handle for work?
• How long have you been with Upwork?
• Have you had any job success with other Upwork client before now?
• Is this a role you can handle?

Here is the final version ready for posting:

# Customer Solutions & Support Manager (English & Spanish)

**Location:** United States (Remote)

**Employment Type:** Full-Time (40 Hours Per Week)

**Schedule:** Monday-Friday, Eastern Time (EST) Business Hours

## About the Role

We are seeking an experienced, professional, and customer-focused Customer Solutions & Support Manager to join our growing team. This position is ideal for someone who is highly organized, detail-oriented, proactive, and passionate about delivering exceptional customer experiences.

The ideal candidate is fluent in English and Spanish, possesses excellent communication skills, demonstrates strong accountability, and consistently follows through on commitments. We are looking for a professional with a proven track record of employment stability who has successfully worked with previous employers for several years and is seeking a long-term career opportunity.

## Responsibilities

* Serve as the primary point of contact for customers via phone, email, chat, and support tickets.
* Deliver exceptional customer service and timely resolution of customer inquiries.
* Manage customer onboarding, training, and account support.
* Follow up proactively with customers to ensure complete satisfaction and issue resolution.
* Coordinate with internal departments to address customer concerns and escalations.
* Maintain accurate records of customer interactions, communications, and support activities.
* Assist with account management, retention, and customer relationship development.
* Prepare reports, documentation, spreadsheets, and customer communications.
* Support operational, administrative, and customer success initiatives.
* Maintain a positive, professional, and solution-oriented attitude at all times.

## Required Qualifications

* Must be legally authorized to work in the United States.
* Fluent in both spoken and written English and Spanish.
* Available to work full-time, 40 hours per week during Eastern Standard Time (EST) business hours.
* Excellent verbal and written communication skills.
* Professional telephone etiquette and customer service skills.
* Strong organizational and time management abilities.
* Exceptional attention to detail and accuracy.
* Demonstrated ability to manage multiple priorities while meeting deadlines.
* Strong follow-up and follow-through skills.
* Self-motivated, dependable, and accountable.
* Proficient in:

* Microsoft Word
* Microsoft Excel
* Microsoft Outlook
* Microsoft Teams
* Google Workspace
* CRM and customer support platforms
* Reliable high-speed internet connection and professional remote work environment.

## Preferred Qualifications

* Minimum 5 years of experience in customer support, customer success, account management, operations, or a related field.
* Experience supporting software, SaaS, payroll, payment processing, POS systems, CRM platforms, or business services.
* Previous management or team leadership experience.
* Experience working with ticketing and support systems.

## What We Are Looking For

The ideal candidate will demonstrate:

* Professionalism and integrity
* Outstanding customer service skills
* Positive attitude and team-oriented mindset
* Strong problem-solving abilities
* Excellent communication skills
* Exceptional organizational skills
* Reliability and punctuality
* Attention to detail
* Ability to take ownership and see tasks through to completion
* Long-term employment history with demonstrated career stability

## Application Requirements

To be considered, applicants must submit:

1. Current Resume
2. Cover Letter
3. Three Professional References
4. English Voice Recording (60-90 seconds) introducing yourself and describing your professional experience
5. Spanish Voice Recording (60-90 seconds) introducing yourself and describing your professional experience

## Additional Screening Questions

Please provide the following information with your application:

1. List your last five employers, including dates of employment and job titles.
2. Explain your reason for leaving each position.
3. Describe your experience working remotely.
4. What customer support software, CRM platforms, or business applications have you used?
5. Why are you interested in a long-term career opportunity with our company?

### Important

We are seeking a long-term team member who values stability, accountability, professionalism, and exceptional customer service. Candidates with a demonstrated history of job stability, strong communication skills, and a commitment to excellence will be given priority consideration.

This role is full-time, 40 hours per week, and requires availability during Eastern Time business hours. We are seeking an experienced professional who is looking for a long-term opportunity to grow with our organization.

We're a growing online fashion dropshipping brand serving the Italian market, and we run a lean, AI-first customer service operation. We're looking for a sharp, reliable CS specialist to own our customer inbox day to day. This is a dropshipping operation — please apply only if you've worked in dropshipping before, it's a different world from regular e-commerce and we need someone who already knows it.

You do NOT need to speak Italian. Every reply is drafted in English and turned into native Italian by our AI tools. Your job is the judgment, the workflow, and the customer handling — not the translation.

What you'll do

Handle the daily customer email inbox: order tracking (WISMO), returns, refunds, sizing, cancellations.
Draft replies with our AI tools (ChatGPT / Claude), then review and refine them against our SOP.
Look up orders in Shopify and check tracking before replying.
Keep the inbox organized in Gmail using our label system.
Protect margins while keeping customers calm — following a clear playbook.

Must-haves (please don't apply without these)

✅ Proven experience in fashion dropshipping customer service (not general e-commerce)
✅ Hands-on Shopify experience (orders, refunds, tracking)
✅ Daily experience working with AI tools (ChatGPT or Claude) — this is core to the role
✅ Experience with ParcelPanel (order tracking)
✅ Experience running support from Gmail (labels/filters as a CRM)
✅ Comfortable with high volume (50+ emails/day) without quality slipping
✅ Excellent written English, fast, detail-oriented, and reliable with daily hours

How we work: AI-first. We give you the tools, the SOP, and the playbook — we value judgment and consistency, not just speed. Ongoing role for the right person.

To apply, begin your message with the word "Casa" (this tells us you actually read the post), then answer these two questions in your own words. We can spot a ChatGPT copy-paste instantly, and those applications are rejected.

1. Tell us about the hardest customer situation you've personally handled — ideally a chargeback threat, a furious customer, or a "delivered but never received" package. Walk us through exactly what happened, what you wrote or offered, and how it ended. Be specific: the product, the numbers, the real resolution.

2. In one or two sentences of your own, tell us where AI gets customer service wrong and a human has to step in.

We are seeking a live transfer agent with experience in personal injury cases, particularly car accidents. The ideal candidate will work in US time zones and possess very good English skills. Responsibilities include handling live transfers and ensuring smooth communication with clients and professionals. Experience in the legal field is a plus.

We need a responsive and engaging sales setter to handle inbound messages on Telegram for our trading offer. The goal is to quickly build trust and guide clients to deposit with our broker.

Scope of work
- Respond to inbound Telegram messages quickly
- Build trust with potential clients through conversation
- Guide clients to deposit with our broker efficiently

Additional information
The role involves handling a high volume of messages with average deal sizes ranging from $300-500.

We are looking for a confident and persuasive customer sales representative to help us speak with early-stage leads for our care management software platform.

The ideal candidate will have a clear, professional UK-style accent and be comfortable speaking to UK-based businesses. We are open to candidates based in South Africa, as long as they have excellent spoken English and can communicate naturally and professionally with UK customers.

Your main responsibility will be to contact warm leads, build rapport, and encourage them to book a demo with our team. After the demo, you will also follow up with prospects, re-engage them, answer basic questions, and help move them towards signing the paperwork and subscribing to the platform.

This role requires someone who is confident, persistent, persuasive, and comfortable having sales conversations over the phone. You should be able to build relationships quickly, handle objections professionally, and follow up consistently without sounding pushy.

Initially, we are looking for someone who can work a minimum of Monday to Wednesday, 10:00am to 6:00pm UK time. As the workload increases, there will be an opportunity for additional hours and potentially more regular work.

Responsibilities:

Call early-stage leads and qualify their interest
Encourage leads to book a demo
Follow up with leads after demos
Re-engage leads who have gone quiet
Help move prospects towards signing paperwork and subscribing
Build trust and maintain a professional relationship with prospects
Keep notes updated after each call
Work closely with our internal team on lead status and next steps

Requirements:

Excellent spoken English with a clear, professional UK-style accent
Comfortable speaking with UK businesses
Confident and professional phone manner
Experience in customer service, sales, telesales, appointment setting, or lead follow-up
Ability to be persuasive without being aggressive
Organised and reliable with follow-ups
Available at least Monday to Wednesday, 10:00am to 6:00pm UK time
Experience with CRM systems is a bonus
Experience selling software, SaaS, or healthcare/care-related products is a bonus

We are looking for someone who can take ownership of the lead follow-up process and help us convert more interested prospects into customers.

Please apply with a short voice recording or example of your phone/sales experience otherwise your application will not be considered., and let us know your availability and hourly rate.

• Have you attached a voice recording/example of work?
• Can you commit to Monday to Wednesday 10am to 6pm as a minimum?

Hi! I'm looking for someone to help me promote my Shopify app inside Discord communities.
What you'll do:

Find Discord servers where Shopify store owners, ecommerce sellers, and online merchants hang out
Join those servers and become an active, helpful member
Naturally bring up my app when it fits the conversation (no spamming)
Share honest value answer questions and mention the app when it solves a real problem
Report back on which servers you joined and how it went

What I'm looking for:

Someone who already knows how Discord works
Good at talking to people in a natural, friendly way
Has done community outreach or word-of-mouth promotion before
Can write in clear English
Honest and won't get accounts banned by being spammy

Nice to have:

Already part of Shopify or ecommerce Discord servers
Knows basic Shopify stuff

Part-Time Brand Accountability & Content Assistant

YouTube Shorts, TikTok, Freedcamp, Funnel Improvement, LinkedIn & Customer Support

Please read before applying: This is a startup support role paying $75 per week for approximately 8–10 hours per week. The role may grow over time, but this is the starting budget.

We are looking for a reliable, organized, creative assistant to help us stay on task, manage content, improve existing funnels, track leads, and support weekly launch activities.

We are hardworking founders. We do not expect the assistant to lead the business or create the strategy. We will provide the message, direction, and final approval. The assistant will help organize, package, track, remind, and follow through.

We will use **Freedcamp** to manage tasks.

Projects You Will Support

1. Present You Perfect Brand

Present You Perfect is a personal brand and media platform focused on faith, healing, purpose, leadership, grantwriting, founder lessons, and personal development.

Tasks may include:

* Remind me weekly to record Wednesday videos and track completion in Freedcamp.
* Create YouTube Shorts and TikTok videos from provided video content.
* Draft captions, titles, descriptions, hashtags, and simple posting schedules.
* Repurpose content for Facebook, Instagram, LinkedIn, and email.


2. Grantwriting Zoom Course

We are promoting a six-week grantwriting course series on Zoom beginning **July 2**. We already have a funnel and need help improving it, promoting it, and tracking registrations.

Tasks may include:

* Review and improve the existing funnel copy, registration steps, and confirmation/reminder emails.
* Draft LinkedIn, Facebook, Instagram, TikTok, and email posts for the course.
* Track registrations, inquiries, follow-ups, and weekly promotional tasks.
* Help promote the course bonus: a free fundraising book/workbook with purchase.


3. Hawk Eye Drone Academy

Hawk Eye AIRBORNE SOLUTIONS is a drone training startup with postcards and an existing funnel/registration process.

Tasks may include:

* Review and improve the existing drone class funnel, FAQ, and registration/inquiry process.
* Draft Facebook, Instagram, and LinkedIn posts for drone classes.
* Track drone class leads, customer questions, and follow-ups.
* Respond to basic customer questions using approved scripts and refer technical/FAA questions to Carl.



Main Responsibilities

* Keep Freedcamp updated with weekly tasks, deadlines, and progress.
* Attend a required Sunday or Monday planning meeting each week.
* Create simple weekly task lists, trackers, and progress reports.
* Help us stay accountable.


Skills Needed

Required skills:

* Strong organization, communication, and follow-through.
* Graphic design skills.
* Canva, Google Sheets/Drive, Freedcamp or similar project management tools.
* YouTube Shorts, TikTok, Instagram, Facebook, and LinkedIn support.
* Basic video editing, captions/subtitles, customer service, and lead tracking.

Preferred experience:

* Systeme.io or other funnel/landing page tools.
* Meta Business Suite or social media scheduling tools.
* Online course, webinar, or Zoom class promotion.
* LinkedIn outreach and professional post drafting.



Important Boundaries

* We will not share personal social media passwords.
* All posts, messages, and funnel changes must be approved first.
* The assistant will not answer legal, FAA, financial, medical, or technical questions without approval.
* For Hawk Eye Drone Academy, advanced drone or FAA questions must be referred to our company

First Week Trial Tasks

* Review the existing grantwriting and drone funnels and suggest simple improvements.
* Create sample posts/captions and 3 short-form videos from provided content.



Weekly Deliverables

* Updated Freedcamp tasks and weekly progress report.
* Updated social media/content tracker.
* Draft captions, posts, and short videos for review.
* Updated grantwriting and drone class lead/registration trackers.


To Apply, Please Answer

1. Are you able to provide 8–10 hours per week for $75/week?
2. Are you available for a required Sunday or Monday weekly planning meeting?
3. What experience do you have with YouTube Shorts, TikTok, captions, and social media posting?
4. Have you used Freedcamp, Systeme.io, Canva, Google Sheets, or similar tools?
5. Have you helped improve funnels, landing pages, Zoom classes, or registration pages before?
6. Have you helped with LinkedIn outreach, lead tracking, or customer service?
7. What would you do during your first week in this role?
8. Please share examples of videos, posts, captions, flyers, trackers, or funnels if available.

Budget

This role starts at **$75 per week for approximately 8–10 hours per week**.

This is a startup-phase role with a limited beginning budget. The opportunity may grow over time for someone who is dependable, organized, communicates well, creates good content, and helps us stay on task.

We are immediately hiring USA-based callers for a simple remote calling project.

This is an easy work-from-home opportunity. No experience is required. Training and script will be provided.

Your Job:

* Call businesses in the USA
* Ask a few simple questions from a script
* Basic conversation only
* No sales and no pressure

Requirements:

* Must be based in the USA
* Basic English speaking skills
* Friendly and reliable
* Able to start immediately

Why Join?

* Beginner friendly
* Flexible work schedule
* Simple and easy calls
* Work from home
* Long-term opportunity available
* Fast hiring process

Payment:

* Beginner: $6–$15/hour
* Intermediate: $15–$40/hour
* Experienced: $40–$80/hour
* Top performers: Up to $150/hour including bonuses

Performance bonuses and fast pay increases available for good performers.

We are hiring in bulk (100+ people).

To Apply:
Send a short introduction about yourself and your availability.
You can start immediately.

I need a reliable local who can walk into the SBI branch in Port Blair and have a pending form cancelled on my behalf.

Your visit taks

just go to branch & tell them there was a mistake online & the bank has recieved a loan application, & just tell them to reject that application as its not intended to port blair.

Skills: Customer Service, Local Job, Administrative Support

We are immediately hiring USA-based callers for a simple remote calling project.

This is an easy work-from-home opportunity. No experience is required. Training and script will be provided.

Your Job:

* Call businesses in the USA
* Ask a few simple questions from a script
* Basic conversation only
* No sales and no pressure

Requirements:

* Must be based in the USA
* Basic English speaking skills
* Friendly and reliable
* Able to start immediately

Why Join?

* Beginner friendly
* Flexible work schedule
* Simple and easy calls
* Work from home
* Long-term opportunity available
* Fast hiring process

Payment:

* Beginner: $6–$15/hour
* Intermediate: $15–$40/hour
* Experienced: $40–$80/hour
* Top performers: Up to $150/hour including bonuses

Performance bonuses and fast pay increases available for good performers.

We are hiring in bulk (100+ people).

To Apply:
Send a short introduction about yourself and your availability.
You can start immediately.

I run a property management company in the US handling short-term and long-term rentals in Tennessee and Florida. I'm looking for a reliable, sharp VA to cover guest communications and admin during my evening and weekend off-hours. This is a long-term role with room to grow and earn raises for the right person.

Hours: US Central Time evenings, roughly 6pm to 10pm Monday through Friday, plus most of Saturday and Sunday. That falls in the morning your time if you're in the Philippines, which I prefer. Around 30 to 40 hours per week. Pay starts at $4/hour with increases as you prove yourself.

What you'll do:
- Respond to guest messages across Airbnb, VRBO, and text. Warm, professional, fast.
- Enter receipts and expenses into our property software, Buildium. I'll train you.
- General admin: data entry, task follow-ups, coordination in Slack and our operations app.

Bonus if you have it (not required):
- Light marketing support: listing updates, simple Canva graphics, content help.

What I'm looking for:
- Excellent written English. You'll be the face of my business to guests.
- Reliable and present during your shift. This is coverage, so showing up matters.
- Quick to learn new software. Short-term rental experience is a plus, but I'll train the tools.
- Honest, detail-oriented, and takes ownership without being chased.

To apply: Start your reply with the word ACORN so I know you read this. In a few sentences tell me: (1) your experience with guest communication or property management, and (2) the hours you can reliably cover in US Central Time. Applications without the keyword won't be read.

I’m looking for a friendly voice on the other end of the line who can hold a clear, confident conversation in English and resolve everyday questions from our customers. The focus is purely General customer service—no deep technical troubleshooting or billing work—so you’ll be greeting callers, answering product or order queries, logging each interaction in our CRM and following up when promised.

Apply Here Also :- https://www.wedntrip.com/customer-support-executive-jobs/

You should already be comfortable with common call-center tools (a soft-phone app such as Zoiper or X-Lite, headset, stable high-speed internet) and able to work from a quiet space. Professional etiquette, quick typing for case notes and a genuine desire to help people are the traits that will make you successful here.

Deliverables:
• Live call handling during assigned shifts
• Concise ticket or CRM notes for every call
• End-of-shift summary highlighting any escalations or unresolved issues

If you’re ready to start providing friendly English customer care right away, let’s talk about scheduling and onboarding.

Skills: Customer Support, CRM, Technical Support, Customer Service, Call Center, Typing, Voice Assistance Devices

We are immediately hiring USA-based callers for a simple remote calling project.

This is an easy work-from-home opportunity. No experience is required. Training and script will be provided.

Your Job:

* Call businesses in the USA
* Ask a few simple questions from a script
* Basic conversation only
* No sales and no pressure

Requirements:

* Must be based in the USA
* Basic English speaking skills
* Friendly and reliable
* Able to start immediately

Why Join?

* Beginner friendly
* Flexible work schedule
* Simple and easy calls
* Work from home
* Long-term opportunity available
* Fast hiring process

Payment:

* Beginner: $6–$15/hour
* Intermediate: $15–$40/hour
* Experienced: $40–$80/hour
* Top performers: Up to $150/hour including bonuses

Performance bonuses and fast pay increases available for good performers.

We are hiring in bulk (100+ people).

To Apply:
Send a short introduction about yourself and your availability.
You can start immediately.

As a Telecaller at Arxena, you will be at the forefront of our hospital's communication with patients, ensuring a positive experience and providing necessary information. Your role will involve utilizing your excellent English proficiency and spoken communication skills to interact with a diverse range of individuals. Your interpersonal skills will be crucial in building relationships with patients and addressing their needs effectively. Additionally, your ability to manage and lead a team will be essential in coordinating efforts to provide top-notch service.

Key Responsibilities:

1. Conduct outbound calls to patients to provide information about hospital services and appointments.
2. Receive inbound calls from patients and address inquiries or concerns professionally.
3. Maintain a high level of community engagement through phone calls and follow-up communications.
4. Manage a team of telecallers, providing support and direction as needed.
5. Demonstrate leadership skills in guiding the team towards achieving set goals and targets.
6. Collaborate with other departments to ensure seamless communication and patient satisfaction.
7. Utilize effective communication strategies to convey important messages and updates to patients and team members.

If you are passionate about making a difference in people's lives, possess strong communication skills, and excel in a fast-paced environment, we invite you to join our team at Arxena and contribute to our mission of providing exceptional healthcare services.

Skills: Telemarketing, Customer Support, Customer Service, Telephone Handling

We're a dental group looking for a friendly, reliable call center agent who is fluent in both English and Haitian Creole to join our remote team.
What you'll do:

Answer inbound calls and make outbound calls to patients
Schedule and confirm appointments
Answer basic questions about our services and membership plans
Follow up with patients via phone and text
Maintain a warm, professional, and helpful tone on every call

What we're looking for:

Fluent in both English and Haitian Creole (speaking, reading, and writing)
Clear phone voice and strong communication skills
Reliable internet connection and a quiet work environment
Comfortable using scheduling software and basic computer tools
Previous call center, customer service, or dental/medical office experience is a plus

Details:

Rate: $11/hour
Location: Remote

If you're personable, dependable, and enjoy helping people, we'd love to hear from you. Please include a short note about your experience and why you'd be a good fit.

I'm seeking an experienced tele-sales agent to sell event exhibition stands directly.

Key Requirements:
- Proven track record in direct sales
- Experience in selling event-related products or services is a plus
- Excellent communication and persuasion skills
- Ability to work independently and meet sales targets

Ideal Skills:
- Strong phone etiquette
- Ability to handle objections and close sales
- Prior experience in a tele-sales role

Skills: Telemarketing, Sales, Marketing, Market Research, Customer Service, Telephone Handling, Sales Promotion, Sales Account Management, Sales Management, Lead Generation

We are seeking dedicated Customer Service Executives to join our team. The role involves handling customer inquiries, resolving issues, and providing excellent service via phone and email. Ideal candidates will have strong communication skills and a passion for customer satisfaction. Experience in a similar role is preferred, additional experience in gaming, fintech, service industries. Working hours are on shifts basis.

We are immediately hiring USA-based callers for a simple remote calling project.

This is an easy work-from-home opportunity. No experience is required. Training and script will be provided.

Your Job:

* Call businesses in the USA
* Ask a few simple questions from a script
* Basic conversation only
* No sales and no pressure

Requirements:

* Must be based in the USA
* Basic English speaking skills
* Friendly and reliable
* Able to start immediately

Why Join?

* Beginner friendly
* Flexible work schedule
* Simple and easy calls
* Work from home
* Long-term opportunity available
* Fast hiring process

Payment:

* Beginner: $6–$15/hour
* Intermediate: $15–$40/hour
* Experienced: $40–$80/hour
* Top performers: Up to $150/hour including bonuses

Performance bonuses and fast pay increases available for good performers.

We are hiring in bulk (100+ people).

To Apply:
Send a short introduction about yourself and your availability.
You can start immediately.

Hi there,
We are launching a new AI-driven Operational Efficiency solution for small businesses and private clinics. We have designed a customized WhatsApp AI Receptionist capable of handling 80% of your daily customer inquiries: providing your services menu, accurate pricing, location/directions, and checking calendar availability.

We are looking for an active business owner (ideally a private clinic, beauty salon, coaching business, or local service provider) to act as our Beta Tester / Pilot Partner.

What you will get:
1. A fully customized WhatsApp AI Assistant tailored exactly to your business data (Menu, Prices, Availability, Location) deployed for a 1-week trial.
2. We will cover all the technical development and software costs for the pilot.
3. We will pay you a fixed fee of $50 for your time and feedback.
What we require from you:
1. Provide us with your business FAQ data (Services, price list, working hours, and address).
2. Test the assistant with real/mock scenarios for one week.
3. Provide a 5-minute video or written case-study review detailing what worked and what can be improved.

If you want to automate your customer service, save hours of manual typing, and get paid for it – please apply with a short description of your business!

I need an experienced support specialist who can resolve day-to-day technical issues through secure remote tools and, when required, come on-site to put hands on the hardware. Typical tickets range from operating-system glitches and network hiccups to application errors in standard office software, so I’m after someone comfortable jumping between desktops, laptops, printers, and basic network gear.

Clear, plain-language explanations are important to me; I want staff to understand what went wrong as well as how it was fixed. When a visit is necessary, I’ll schedule it in advance—travel time and any parts used can be itemised separately.

Deliverables for each incident:
• Root-cause diagnosis and fix
• A concise written summary (steps taken, settings changed, next-time advice)
• Confirmation that the user is fully operational before the ticket is closed

If you have a strong record of combining responsive remote assistance with reliable on-site work, let’s set up a brief call so I can outline the current queue and arrange the first assignment.

Skills: Linux, Troubleshooting, Mac OS, Technical Support, Customer Service, Network Administration, Helpdesk, Network Security

We are seeking a sales representative to perform cold calls, follow-ups, and emails for our Healthtech startup. The role involves B2B sales targeting pharmacy shops. The ideal candidate will have experience in cold calling and email communication, with a strong ability to engage and convert leads into clients.

• Do you have an experience in healthcare sales?

About Us
We are a growing, fast-paced property surveying company working across Cornwall and Devon. Our work ranges from residential surveys to specialist and expert witness instructions, and we are known for our detailed, professional approach.

As the business continues to grow, we are now looking for someone to take ownership of the day-to-day running of the office, including client coordination, administration, and financial management.

This is a key role within the business. You will be responsible for keeping operations running smoothly, maintaining strong client communication, and ensuring the financial side of the business is organised, visible, and well managed.

The Role
This is a combined operations, administration, and finance role with real responsibility.

You will take ownership of:
- The company diary and booking process
- Client communication and enquiry handling
- Invoicing, payment tracking, and cashflow visibility
- Day-to-day financial organisation and reporting

You will work closely with the directors and our external accountants to ensure the business runs efficiently, remains financially organised, and continues to grow in a controlled and sustainable way.

Key Responsibilities

Client & Administrative Duties
- Respond to all incoming enquiries promptly and professionally
- Convert enquiries into confirmed bookings
- Manage the company diary to ensure efficient scheduling of surveys
- Liaise with estate agents and clients to arrange access
- Create and manage job files and documentation
- Issue terms of business and client correspondence

Financial & Cashflow Management
- Raise and issue invoices promptly following survey completion
- Actively manage and pursue outstanding payments
- Maintain clear, up-to-date visibility of the company’s cashflow position
- Prepare and schedule supplier payments
- Allocate funds for tax, operational costs, and general expenses
- Run payroll, including director payments

Accounts & Reporting
- Maintain and update accounting software (e.g. Xero or similar)
- Reconcile transactions and organise financial records
- Provide structured weekly updates to the directors, including:
- Income received
- Outstanding payments
- Upcoming financial commitments
- Highlight any risks or gaps in cashflow before they become issues

Accountant Liaison
- Work closely with our external accountants (GW & Co)
- Provide all required information for VAT, payroll, and tax submissions
- Ensure financial processes remain accurate, compliant, and well organised

Performance Expectations
This role is results-driven. You will be expected to:
- Respond to enquiries within the same working day
- Maintain a strong conversion rate from enquiry to booking
- Ensure invoices are issued without delay
- Keep outstanding payments under control through consistent follow-up
- Maintain clear and accurate weekly financial visibility for the business

About You
- Has experience in office management, administration, or a similar role
- Is confident handling both operational and financial responsibilities
- Is highly organised, proactive, and reliable
- Is comfortable managing workload independently and taking ownership
- Has strong communication skills and a professional phone manner
- Is confident discussing payments and following up on outstanding invoices
- Is comfortable using accounting software (or willing to learn quickly)

Salary & Progression
Starting salary from £22,000 pro rata, depending on experience.

A structured review will take place after 3 months based on performance, with clear opportunity for progression as the role develops and the business continues to grow.

What This Role Offers
This is an opportunity to become a key part of a growing business.

You will be trusted to take ownership of core areas of the company and play a direct role in improving how the business operates day to day.

Additional Information
- Training will be provided on internal systems
- This is an office-based role in Hayle
- Long-term opportunity within a growing company

Skills: Customer Support, Technical Support, Property Management, Customer Service, Helpdesk, Financial Planning, Account Management, Customer Retention, Customer Experience, Payment Processing

# Freelance Telecaller / Travel Sales Executive (Commission-Based)

## About Us

We are a growing travel agency offering travel packages. We generate leads through our social media channels and receive regular inquiries from potential customers interested in our travel packages.

## Role Overview

We are looking for a proactive and persuasive Telecaller / Travel Sales Executive who can contact interested leads, explain our travel packages, answer basic questions, and convert inquiries into confirmed bookings.

## Responsibilities

* Call leads provided by us through Excel sheets/CRM.
* Explain travel packages, itineraries, pricing, inclusions, and offers.
* Understand customer requirements and recommend suitable packages.
* Follow up with interested prospects.
* Handle objections and build trust with potential customers.
* Maintain records of call outcomes and booking status.
* Coordinate with our team for package details and booking confirmations.
* Meet daily and weekly booking conversion targets.

## What We Provide

* Complete lead database with contact details.
* Travel package information and pricing.

## Requirements

* Excellent communication and persuasion skills.
* Fluent in English and/or regional languages.
* Ability to independently manage follow-ups and conversions.
* Access to a phone and stable internet connection.

## Compensation

Performance-based compensation.

You will be paid based on the number of successful bookings converted from the leads provided.

We are looking for someone who is confident, target-driven, and capable of converting warm leads into confirmed bookings.

Skills: Telemarketing, Excel, Sales, Marketing, CRM, Leads, Customer Service, Lead Generation

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish.

This project requires:
- Extensive experience in event planning and coordination, particularly for corporate functions.
- Exceptional organizational skills to manage various aspects of the event.
- A proactive approach to problem-solving and ensuring a seamless event experience.

Please, only bid if you have demonstrable experience in similar projects.

Skills: Customer Support, Customer Service, Event Staffing, Customer Experience, Event Management

I need three hours of outbound calling into Australian small businesses to confirm that your professional spoken English and closing skills match what we discussed.
During this trial you will:
• call the list I supply of verified small-business decision makers
• aim to move each conversation to a confirmed sale, not just a warm lead
• note key details (name, company, outcome, next steps) in the shared Google Sheet as you go

Australian number will be provided for calling and all calls will be via VOIP and person’s internet.


If the results show solid conversions and clear, confident communication, we will roll straight into a longer engagement on the same campaign.

Skills: Internet Marketing, Telemarketing, Sales, Marketing, Market Research, Customer Service, Sales Promotion, Sales Management, Lead Generation, B2B Marketing