Enhanced Customer Service Projects

We are a small to medium-sized construction company looking for a dedicated Sales Support Specialist to join our team on a long-term basis. The ideal candidate will manage our sales database, effectively communicate with sales personnel and customers, and provide essential administrative support to enhance our sales processes. If you have a knack for organization and a passion for supporting sales teams, we want to hear from you!

Skills: Customer Service, Communications, Email Communication, Data Entry, Administrative Support, Customer Support, Relationship Management, Phone Support

We are seeking a highly organized customer service assistant to support our termite inspection team. The role involves scheduling appointments with customers, managing phone calls, updating and inputting termite reports, and coordinating with technicians. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to multitask effectively in a fast-paced environment. If you are proactive and enjoy assisting customers while ensuring smooth operations, we would love to hear from you.

Skills: Customer Service, Administrative Support, Email Communication, Customer Support

**Job Opportunity: Bilingual (EN/ESP) Intake Manager**

A busy California law firm is seeking a full-time Bilingual Intake Manager to be the first point of contact for clients seeking legal assistance. This role involves engaging with clients in English and Spanish, gathering essential information, and providing top-tier customer service.

**Responsibilities:**
- Handle inbound/outbound calls in English and Spanish.
- Collect client information and explain legal services.
- Assist with intake forms and documentation.
- Maintain organized client records and collaborate with attorneys.
- Follow up with clients to address questions or concerns.

**Qualifications:**
- Fluent in English and Spanish (written and verbal).
- Customer service experience preferred.
- Strong communication, organizational, and multitasking skills.

**Compensation:**
- $5.50/hour (45-50 hours per week). 1 day per weekend.
- $500 monthly bonuses.
- Growth and development opportunities.

If interested, please send your proposal!

Skills: Virtual Assistance, Law, Legal Assistance

Hi there,

For our rapidly growing e-commerce / Dropshipping business, we are hiring for an additional dispute manager for our customer service.

We are looking for a long-term relationship and you will be joining a team which has been established already from the beginning.

Core requirements
- Quick and clear communication
- Make sure that we keep the most money possible
- the job will quickly increase to full time (8 hrs a day)
- Honour the commitments made
- Preferably experience with Zendesk or a sort-like CS system

You will be the face of the company as you will be in direct contact with our customers that are not happy with our service and after communication with our customer service VA they will add an dispute for there products. Youre task is to prevent and win as many disputes as possible and make sure that we do not have issues with our payment provider (klarna).

Please include your past experience in the proposal.

Hope to have informed you well and we are looking forward to your proposal!

Skills: Business Services, Customer Service, Communications, Customer Support, Email Communication, Price & Quote Negotiation

We are seeking an experienced Customer Service Virtual Assistant specialized in dropshipping to manage customer inquiries and disputes. The ideal candidate will have a strong understanding of e-commerce, excellent communication skills, and the ability to resolve conflicts efficiently. Responsibilities include responding to customer emails, handling order disputes, and ensuring customer satisfaction. If you're a proactive problem solver with a passion for customer service in the dropshipping space, we would love to hear from you!

Skills: Customer Service, Customer Support, Administrative Support, Email Communication

I’m looking for a reliable and detail-oriented Virtual Assistant to support me with HubSpot CRM management, client call follow-ups, and sales workflow improvements.

Key Responsibilities:

Manage contacts, pipelines, and deals in HubSpot

Set up and optimize automations, sequences, and workflows

Handle follow-up tasks post-client/demo calls (notes, tasks, emails)

Create or update reports and dashboards

Identify and implement improvements in our CRM processes

Occasionally help with scheduling or light admin work

Requirements:

Strong experience with HubSpot CRM

Familiar with workflows, sequences, and contact/deal organization

Proactive communicator with good written English

Highly organized and responsive

Bonus: experience working with founders or startups

Estimated Hours:
10–15 hours/week to start, with potential to grow

To Apply:
Please send a short note with:

Your HubSpot experience
Any automations or CRM clean-up projects you've done
Your availability and hourly rate - and confirmation that you can work on PST hours

Skills: HubSpot, Communications, Administrative Support, Lead Generation, Virtual Assistance, Email Communication, Data Entry, Customer Service

I am looking to develop a comprehensive customer service mobile app using Flutter. This app should serve as an entire customer service platform, seamlessly integrating various features to assist our users.

Key Features:
- The app should encompass all aspects of customer service, not limited to but including live chat support, an FAQ section and an appointment booking system.

Platform:
- The app needs to be developed for both iOS and Android.

Ideal Skills & Experience:
- Proficiency in Flutter and mobile app development is a must.
- Prior experience in creating customer service oriented apps will be highly regarded.
- Knowledge of both iOS and Android development standards and practices.
- Strong problem-solving skills and attention to detail.

Skills: PHP, Mobile App Development, iPhone, Android, iPad

We’re hiring Online Chat Agents for remote support, including logins, FAQs, and coupon assistance. Flexible hours, 4-hour shifts, 5 days a week. Submit your resume to apply.

Skills: Customer Support, Order Tracking, Incident Management, Product Knowledge, Email Support, Customer Satisfaction, Customer Service, Online Chat Support, Communication Etiquette

Seeking a dedicated Virtual Assistant to serve as an Account Representative for our recruiting firm. Your main responsibility will be handling our Indeed accounts, screening resumes, conducting initial interviews, and coordinating with hiring managers. Proficiency in Excel/Google Sheets and calendar scheduling tools is essential for managing the recruiting processes effectively. This position requires approximately 2 hours a day, with 15 minutes of computer tasks and 1 hour and 45 minutes of candidate interactions and discussions.

Exceptional English communication skills (both spoken and written) are crucial, along with a reliable phone and competent computer skills. This long-term position offers flexibility and the opportunity for growth within our established recruiting network. Join us in our mission to connect candidates with great opportunities.

Skills: Data Entry, Excel, Customer Support, Virtual Assistant, Customer Service

We are seeking a detail-oriented Freelance Administrative Assistant to join our team for a remote position. The ideal candidate will handle a diverse range of administrative tasks and coordinate with various departments. The role requires excellent organizational and communication skills, and the ability to work autonomously. If you are proactive and possess strong communication abilities, we would love to hear from you!

YOUR SKILLS:

• Fluent in both English and French.
• Excellent coordination skills able to deal with diverse departments: sales, compliance and customer support.
• Excellent communication skills enabling you to engage in efficient conversations with your colleagues, and build strong connections and show empathy to our customers.
• Ability to take ownership of tasks and thoroughly track and action them until resolved.
• Great eye for detail.
• Comfortable and autonomous in managing and prioritizing your workload.
• Ability to think and take decisions in a fast-paced environment.


YOUR TASKS:

• Contact customers to follow up on administrative and compliance topics with them to complete their accounts and answer all administrative questions and requests.
• Thoroughly review customer files based on compliance standards.
• Maintain accurate records and document compliance decisions.
• Coordinate customer support escalated cases, organize resolution between all involved departments, and track the process accurately and efficiently.
• Maintain an orderly workflow according to priorities.
• Bring in ideas to improve the operations, your voice counts!


WHAT YOU BRING WITH YOU:

• High level of judgement, integrity and confidentiality.
• Start-up spirit.
• Positive attitude.
• Multitasking skills.


WHO WE ARE:

Be a part of the GOLD AVENUE journey with a young and passionate team!

Launched in October 2018, GOLD AVENUE is an easy-to-use online platform, changing how you store, buy & sell precious metals online.

As the official online retailer of the MKS PAMP GROUP, GOLD AVENUE benefits from the authority and experience of a world leader in the precious metals sector.

We offer a positive and dynamic atmosphere with a solid and passionate team. If you are a creative mind always looking for new solutions, like to learn and grow while aiming for excellence, and thrive in teamwork and communication, join us at GOLD AVENUE.


WHAT WE OFFER:

• Competitive hourly rate
• Join an awesome startup and a passionate team
• Work in Finance and learn from precious metals industry
• Work from home


START DATE:

• As soon as possible

If you recognize yourself in this profile, we look forward to receiving your complete application form!

Skills: Administrative Support, Virtual Assistance, Communications, Customer Service

We are seeking a knowledgeable IT Specialist to provide tech support for our creative small business. Your primary responsibilities will include assisting with Google Drive, troubleshooting software issues, and resolving device-related concerns. You will play a key role in ensuring our team can work efficiently without technical interruptions. If you have strong problem-solving skills and a passion for supporting others in a creative environment, we would love to hear from you!

Skills: Architecture & Interior Design, English, French, macOS, Chrome OS, Business with 1-9 Employees, Startup Company, WordPress, Web Design, Customer Service, Graphic Design, Administrative Support

Are you a highly motivated and tireless telemarketing sales superstar? Are you looking for a performance-based compensation plan where you get rewarded for your results? Are you able to speak persuasively and confidently to potential customers and clients? If you answered “yes” to both questions above, this is your dream job.
We are a large California-based lemon law firm and we are looking for the right person to market our law firm to various client-referral sources with the goal of creating business relationships and obtaining new clients from these referral sources for whom we will work hard to get excellent results. Our referral sources include current and past clients, friends and family, other law firms, car brokers, as well as other sources.

The applicant will need to be able to sell and market our law firm, and will need to ultimately execute by creating limitless referral sources for the firm that actually refer the firm clients.

The marketer will need to have strong English language skills and have clear pronunciation in English.

The marketer will also need to be highly organized and tech savvy by tracking all marketing efforts in a spreadsheet or CRM software and be prepared to maintain and present key point indicators and marketing efforts.

Note: In full transparency, if the firm is unable to get clients, then the venture was a failure and you will not be able to keep your employment. This is a highly performance-based, results oriented position where milestones/key point indicators/goals will be established and will need to always be met to maintain employment. This is a high-risk, high-reward position.

Responsibilities:
• Spend 7-8 hours a day on the phone tirelessly making phone calls to referral sources and establishing long-lasting and viable referral relationships
• The creation, coordination, and distribution of marketing materials (e.g., hats, pens, brochures) to referral sources
• Constant communications and updates to the marketing team

Qualifications:
• Proven success as a Telephonic Sales Representative or other sales/customer service role (2-5 years preferred), with a knack for exceeding expectations
• Extremely tech savvy and leverage tech to gain a strategic advantage
• Extremely results oriented and doing whatever is necessary to meet the goals/milestones
• Quick to learn, able to absorb our services and masterfully communicate them to prospects
• Excellent command of English, with the ability to captivate audiences through your words. The ability to speak Spanish is a bonus.
• Exceptional communication and interpersonal skills that resonate, even from behind a screen
• Familiarity with the legal industry is a definite advantage
• Comfortable working in a remote, tech-driven environment
• The ability to communicate clearly and effectively in English, including strong pronunciation and articulation skills, is essential for this role

We are looking for applicants that are looking for long term, exclusive employment. Applicants that will be working other jobs should NOT apply.

Work hours will be 9:00 am to 5:30 pm PST.

Skills: Lead Generation, Cold Calling, Customer Acquisition, Sales, Telemarketing, Email Communication

Are you a proactive, detail-obsessed Virtual Assistant with a creative eye and a love for systems? Want to work alongside a fast-moving founder building a high-growth community for Customer Success leaders in SaaS? This might just be your perfect gig.

💼 About the Role
I'm the founder of CS Connect, a global community for SaaS Customer Success leaders and innovators. We host virtual and in-person events, share valuable content on LinkedIn, and are building a strong digital presence to empower CS professionals.
I need a reliable, resourceful Virtual Assistant to take the manual, operational, and design-heavy tasks off my plate so I can stay focused on strategy, growth, and community engagement.

🔧 What You'll Be Doing
This role will evolve—but here’s what’s on the starting plate:
🔁 Event Logistics: Create and manage events on platforms like LinkedIn, Luma and our community spaces.

🎨 Design Support: Design event graphics, social posts, and slides using Canva or similar tools.

📆 Scheduling & Publishing: Schedule posts, newsletters, and events across LinkedIn, Stan Store, and email tools.

📣 Community Engagement Support: Help prep event reminders, tag community members, track RSVPs, follow up for feedback etc.

✍️ Light Copy Support: Repurpose transcripts, write short blurbs for events, or draft follow-ups (optional but a plus).

👀 What I’m Looking For
✅ Experience as a VA for a founder, creator, or startup—especially in communities or content businesses.

✅ Proficiency in Canva, Google Workspace, and scheduling tools (Buffer, Later, or similar).

✅ Strong English communication skills (written and verbal).

✅ Highly organized, takes initiative, and doesn’t need hand-holding after onboarding.

✅ Bonus points if you’ve used Notion, Trello, LinkedIn,

🧠 Who You Are
You’re the kind of person who:
Loves checklists, templates, and creating structure out of chaos.

Thinks ahead: “What can I prep now so next week runs smoother?”

Can keep things moving without needing constant direction.

Takes pride in doing small things exceptionally well.

📅 Commitment & Pay
Part-time role: Starting with ~2–5 hours/week.

Time zone: Some overlap with CET preferred but flexible.

Pay: Hourly, based on experience and skills.

If this sounds like your jam, send me:
A short note about your experience and why this excites you.

Examples of your work (designs, events you managed, communities you supported, etc.)

Your favorite productivity hack. (Yes, I’m serious.)

Skills: Virtual Assistance, Canva, CapCut, Google Docs, Google Sheets, Automated Workflow, LinkedIn, Customer Service, Data Entry, Email Support

We are seeking a Client Onboarding Specialist who excels in delivering an outstanding customer experience. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to guide new clients through the onboarding process smoothly. Responsibilities include answering client queries, providing onboarding training, and ensuring a seamless transition into our services. If you are passionate about helping clients succeed and possess strong interpersonal skills, we want to hear from you!

Skills: Customer Service, Email Support, Online Chat Support, Customer Satisfaction, Customer Support

Check the invitation text

Skills: Communication Skills, Time Management, CRM Software, Email Management, Customer Service, Virtual Assistance, Data Entry, Typing, Receptionist Skills

We are seeking a dedicated Property Management Assistant to support our property rental company. The ideal candidate will handle rental inquiries, facilitate communications with tenants and Homeowners Associations (HOA). This person will also coordinate with cleaning personnel during vacancies and contractors while properties are undergoing renovations.

Strong organizational skills, excellent communication and attention to detail are essential for this role. We are also a company that values low ego, high humility and partnership. If you have experience in property management and are looking to contribute to a up-and-coming, small team, we would love to hear from you!

Skills: Email Communication, Administrative Support, Communications, Customer Service, Virtual Assistance, Email Etiquette, Communication Skills

Job Type: Remote, Part-Time/Full-Time
Location: Florida (Must be available during Eastern Standard Time business hours)
Industry: Legal (Probate, Estate Planning)

About Us:

We are a busy probate law firm seeking a virtual assistant to serve as our receptionist and intake specialist. Your role will be essential in ensuring that every potential and existing client has a smooth and professional experience when interacting with our firm.

Responsibilities:

✅ Answer and route incoming calls professionally using OpenPhone
✅ Respond to emails and text messages in a timely manner
✅ Manage attorney calendars and schedule client appointments
✅ Conduct client intake and gather necessary information
✅ Send invoices and process payments when necessary
✅ Maintain and update records using Excel
✅ Prior experience with MyCase or Clio is a plus (willing to train)

Requirements:

🔹 Experience as a virtual receptionist, intake specialist, or administrative assistant
🔹 Strong communication and customer service skills
🔹 Ability to handle confidential information with professionalism
🔹 Reliable internet connection and ability to work remotely without distractions
🔹 Must be located in Florida and available to work during Eastern Standard Time business hours
🔹 Familiarity with scheduling tools and legal software (or willingness to learn)
🔹 Bonus: Experience working in a law firm, especially in probate or estate planning

What We Offer:

✨ Competitive pay based on experience
✨ Flexible remote work environment
✨ Training and support to help you succeed

If you are an organized, client-focused professional who enjoys helping people and can handle a fast-paced environment, we’d love to hear from you!

📩 Apply now and tell us why you’d be a great fit!

Skills: Phone Communication, Administrative Support, Data Entry, Communications, Email Communication, Scheduling

We are seeking a reliable assistant to manage client correspondence on our behalf. Your primary responsibility will be to send letters on behalf of our clients to various organizations such as the CFPB, BBB, and FTC as needed. A VPN is required for this role to ensure secure communication. If you're detail-oriented and can follow instructions meticulously, we would love to hear from you!

Skills: Communications, Email Communication, Customer Service, Administrative Support

I need help resolving the following issues in AppFolio, including:
1) A tenant's rents were input as pre-paid (as they were paid) but are not showing correctly on the owner's statements.
2) I need to clear out late fees that were paid by the tenant and were paid to the property manager but are still showing in the trust account balance.

Skills: Customer Service, Bookkeeping, Data Entry, English, Accounting, Microsoft Excel, Balance Sheet, Accounting Basics, Administrative Support

We are seeking an experienced chatbot developer to create a Manychat chatbot tailored for our insurance company. The chatbot will be responsible for onboarding new agents and providing them with essential information and answers to their queries. The ideal candidate will have a strong background in chatbot development and how to pull information from other spreadsheets like google sheets and other reports to gather progress to relay accurate info to the new hire. Please share previous examples of chatbot projects you've completed, especially those focused on onboarding or customer support.

Skills: Lead Generation, Chatbot Development, ManyChat, Customer Service

About Us
LoBi Cloud is a leading marketing agency specializing in helping Real Estate Agents book qualified appointments with buyers and sellers. We’re looking for driven and experienced Inside Sales Agents (ISAs) to join our team and grow with us.

Job Responsibilities
• Cold Calling potential leads.
• Messaging Leads through the HighLevel platform.
• Communicating with Clients on Slack.
• Setting Appointments to help our real estate clients succeed.

Requirements
To be considered for this position, you must:
• Be available to work 8 hours a day, Monday–Friday (weekends off).
• Have access to a computer, headset/microphone, and a quiet work environment.
• Possess excellent English skills, including clear speech and great grammar.
• (Applicants with heavy accents will not be considered.)
• Have prior experience in cold calling and appointment setting (experience with realtors is a bonus).
• Be highly motivated, with a desire to succeed and grow with the company as we scale.
• Demonstrate unimpeachable character (look it up if you’re unfamiliar!).
• Be honest, hardworking, and easy to work with.

What We Offer
If you’re a good fit for our team, you’ll enjoy:
• Salary + Bonuses: Starting at $4 per hour, with daily bonus opportunities.
• Growth Opportunities: Potential for raises and promotions based on performance.
• A Supportive Work Environment: Be part of a family-like culture with amazing people.
• Flexible Work Location: Work from home.
• Time Off: Weekends and holidays off.

Skills: B2C Marketing, B2B Marketing, Customer Acquisition, Customer Service, Cold Calling, Lead Generation, Sales, Outbound Sales, Phone Communication, Telemarketing

We are looking for full-time administrative assistants in the Philippines. The work is data entry and customer support. Attention to detail is absolutely critical. We have a well documented support site to assist you and a training manager as well.
***Please note that this job can be overwhelming at first with a lot of moving parts. There is a lot to learn and a lot to process, with things constantly changing. If you do not have confidence in a fast moving environment, this may not be the job for you.***

Requirements:
- Absolute attention to detail. This is critical.
- Fast learner.
- Excellent grasp of English language and ability to communicate clearly.
- 8 hour shifts, 600am-230pm PST (Mon-Wed, every other Sunday) or 600am-230pm PST (Thurs-Sat, every other Sunday). We work 7 days a week.
- This is 24 hours a week guaranteed, with no end date. We currently have 18 other admins from PI that would be assisting you and doing similar work.

Benefits:
- 5 extra paid day off each year (must be coordinated w/ teammate and company).

Skills: Customer Service, Administrative Support, Data Entry

🧭 About the Role

I’m looking for a kind, detail-oriented Virtual Assistant to help me manage a small, thoughtfully run Airbnb operation. The role includes guest communication, admin work, and weekly updates.

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💼 Responsibilities

- Respond to guest inquiries/messages on Airbnb
- Send check-in/check-out messages using templates
- Monitor reviews and flag urgent issues
- Create or update message templates when needed
- Communicate with owner (me!) for weekly updates and follow-ups
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✨ What We’re Looking For

- Excellent English writing & communication skills
- Friendly, professional, and warm tone in messages
- Detail-oriented and organized
- Experience with Airbnb or guest support is a plus (but not required)
- Flexible availability — our guests don’t always follow a set schedule, so it’s important that you’re okay being gently available across the day (US EST). You don’t need to sit at your computer all day — just be responsive and proactive when messages come in.

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🌿 Ideal Personality

- Calm and proactive — you think ahead, not just react
- Kind and thoughtful — you care about people’s experience
- Honest and reliable — you show up and follow through
- Someone who aligns with a peaceful, minimal, and healing aesthetic
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⏱ Hours & Compensation

- 10–15 hours/week
- $6–7/hour to start (with raise after trial period)
- Flexible schedule but quick responses (within 1–2 hours during U.S. day)
- Monthly performance bonus for consistent 5-star reviews ✨

Skills: Customer Service, Customer Support, Communications

We are seeking a dedicated professional to manage our clients' Google Business Profile (GBP) accounts and provide exceptional customer service via email. Your responsibilities will include overseeing account activities, assisting with GBP suspension appeals, and ensuring timely communication with clients. Ideal candidates will possess excellent problem-solving skills and a customer-centric approach to support. If you have experience in managing GBP accounts and handling client inquiries, we would love to hear from you!

Skills: Customer Service, Customer Support, Email Support, Email Communication, Online Chat Support

Create PPT slide for a job interview. Need completed quickly.

Skills: Microsoft PowerPoint, Google Docs, Customer Service, Training Presentation, Microsoft Excel

Are you passionate about providing exceptional customer service and have a strong command of English? We're looking for a dedicated individual to join our team as a Customer Service Representative for our dropshipping webshop.

Key Requirements:

Fluency in English: Strong written and verbal skills in English are essential. You should be able to understand, speak, and write in English comfortably.

Experience with Shopify: Familiarity with Shopify, as well as managing products, orders, and customer interactions on the platform, is required.

Knowledge of Dropshipping & E-commerce: Experience in dropshipping and a solid understanding of e-commerce processes is a must.

Proficiency with Gmail: You should be comfortable managing emails via Gmail and using it for customer communication.

Experience with ChatGPT: Familiarity with ChatGPT and its use in customer service to assist with handling inquiries and automating responses.

Understanding of Terms & Conditions: It's crucial that you understand the terms and conditions related to online shopping and specifically the policies on our website.

Customer Service Experience: A background in customer service, especially for online businesses, is important. You should be able to handle customer inquiries, complaints, and provide resolutions in a friendly and professional manner.

Skills: Customer Support, Email Support, Customer Service, Dropshipping

We are on the lookout for motivated and professional chatters to join our expanding team! As a chatter, you will engage with our clients, respond to inquiries, and provide exceptional customer service. Ideal candidates should have excellent communication skills and a passion for helping others. This role is perfect for those who can manage conversations efficiently and maintain a friendly, professional demeanor. If you are enthusiastic about chat-based communication and ready to make a positive impact, we want to hear from you!

Skills: JavaScript, PHP, WordPress, Web Development, Java

Bilingual (Spanish & English) Communications Assistant needed for Online Language School

About Us:
An engaging online Spanish language learning community that helps learners achieve fluency through fun, practical, and personalized coaching. We’re passionate about language learning and community engagement, and we’re looking for a dedicated Communications Assistant to support our growing team.

This is a fully remote position with flexible hours.

Job Summary:
The Communications Assistant will play a key role in ensuring smooth communication with clients, managing customer support inquiries, coordinating community activities, and maintaining internal administrative processes. This role requires a bilingual (Spanish & English) self-starter with exceptional attention to detail, organization, and communication skills.

Responsibilities:

Customer Support:
Respond to all customer emails and support tickets within 24 hours (high-priority messages require an immediate response within the hour).

Use the Client’s ticket management system to track, update, and resolve customer issues.

Maintain and update the Frequently Asked Questions (FAQ) / knowledge base for efficiency.

Escalate financial or technical issues to the appropriate team members when needed.

Community & Client Management:
Maintain an updated list of all members, customers, and coaching clients.

Onboard new members and coaching clients, ensuring they have proper access to resources.
Manage member/client access to the website and shared drives.

Keep a directory of coaching clients, ensuring session recordings and notes are organized.

Create and manage schedules for group sessions, membership events, and client appointments.

Send regular updates and reminders about upcoming events via email, text, and private messages.

Moderate and engage in the Client’s private forums and social media groups (Facebook, community forums, etc.).

Respond to comments and messages on social media within 24 hours while also proactively engaging with the audience.

Initiate conversations with social media followers, identify their pain points, and offer solutions in the form of content, products, or services.

Regularly collect feedback from members and clients to improve services and content.

Content Development:
Design and edit presentations using Google Slides and PowerPoint.

Translate documents, emails, and presentations between Spanish and English as needed.

Proofread and review work from other team members to ensure quality and accuracy.

Update course content on the website as needed.

Administrative Support:
Maintain a weekly, monthly, and quarterly schedule of internal team meetings and events.

Develop and update Standard Operating Procedures (SOPs) for all Communications Assistant duties.

Organize and manage team files and access permissions.

Send appointment and task reminders to the Client.

Create meeting agendas and take accurate meeting notes, providing summaries to the Client.

Schedule and send calendar invitations for all team meetings.

Assist with other administrative projects as needed.


What We’re Looking For
✅ Bilingual (Spanish & English) – Must be fluent in both written and spoken Spanish and English.
✅ Impeccable attention to detail – You’re the type of person who catches typos, spots inconsistencies, and keeps things highly organized.
✅ Reliable self-starter – You take initiative, solve problems, and don’t need constant oversight.
✅ Strong writing skills – You can craft clear, professional emails and social media responses.
✅ Tech-savvy – Comfortable using email platforms, ticketing systems, and social media scheduling tools.
✅ Customer-focused mindset – You’re patient, professional, and always looking for ways to improve the client experience.
✅ Previous experience in customer service, community management, or administrative roles is a plus.
✅ Comfortable managing multiple tasks and meeting deadlines
✅ Proficient with Google Workspace (Docs, Sheets, Slides, Drive)
✅ Experience with social media engagement, content creation, or email marketing is a plus
✅ Familiarity with WordPress, online course platforms, or ticketing systems is an advantage

Compensation & Work Schedule
💰 $400/month (after the initial 30-day probationary period) for approximately 30 hours per week.
📅 Flexible hours, but must be available to respond to messages within 24 hours (excluding Sundays).

How to Apply
If you're interested, include the following in your application:
1️⃣ Your Full Name
2️⃣ Email Address
3️⃣ Mobile Phone Number
4️⃣ Current City, State, and Country of Residence
5️⃣ A brief introduction about your experience with customer service, communications, or community management
6️⃣ The date you’re available to start
7️⃣ Your weekly availability (US Eastern Time)
8️⃣ Why you think you’re the best candidate for this position
We look forward to hearing from you! 🚀

Skills: Email Communication, File Management, Presentations, Draft Correspondence, Scheduling, Data Entry, File Maintenance, Light Project Management, Meeting Agendas, Task Coordination, Customer Service, WordPress, Canva, Editing & Proofreading, English, Spanish, Spanish to English Translation, Spanish English Accent, English to Spanish Translation, Virtual Assistance, Communications

I am seeking a reliable and organized Virtual Assistant to help manage administrative, scheduling, and marketing tasks for my three businesses:
✅ EverWell Health & Wellness** (Primary Care & Transitional Care Management)
✅ Bodied by the NP** (Aesthetics & Wellness)
✅ EverCaring Companions** (Non-Medical Home Care)

Responsibilities:
Answer and make calls (patients, clients, applicants)
Schedule and confirm appointments
Send invoices and verify insurance (billing experience preferred)
Manage emails, campaigns, and outreach
Social Media Management (TikTok, Instagram, Facebook)
Cold call **ALFs, nursing homes, hospitals, and home health agencies** to market our services
Assist with **HR tasks** (calling applicants, scheduling CNAs/HHAs)

Requirements:
✔️ MUST be HIPAA Compliant and understand patient confidentiality
✔️ Excellent English communication skills (verbal & written)
✔️ Experience with Microsoft Word & Excel
✔️ Organized & detail-oriented
✔️ Prior experience in healthcare, wellness, or home care is a plus

Pay Rate: $3–$5.50 per hour (based on experience)
Hours: 20–40 hours per week (Flexible)

To Apply:
Reply with your experience in healthcare/admin, confirmation of HIPAA compliance, availability, and why you’re the best fit!

Skills: Canva, ChatGPT, CapCut, Dropbox Sign, Microsoft Office, Microsoft Word, Google Workspace, Digital Marketing, Virtual Assistance, Healthcare Management, Staffing Needs, Task Coordination, Light Project Management, Customer Service, Administrative Support, Health & Wellness, Customer Satisfaction, Insurance Verification, Customer Support, HIPAA, Medical Billing & Coding, Phone Support, CRM Software, File Management, Health & Fitness, English, Customer Retention Strategy, Candidate Interviewing, Email Communication, Phone Communication

We are seeking experienced cold callers to promote our in-home care services. Your role will involve reaching out to potential clients, explaining our services, and scheduling consultations. Strong communication skills and a friendly demeanor are essential. Previous experience in sales or customer service is preferred. If you're motivated to help others and can effectively engage clients over the phone, we want to hear from you!

Skills: Cold Calling, Sales, Scheduling, Telemarketing, Customer Service

We are seeking a detail-oriented administrative professional to assist with job listings, applicant screening, and employee onboarding processes. The ideal candidate will be responsible for managing day-to-day back-office tasks, ensuring a smooth workflow in our HR department. Strong organizational skills and the ability to communicate effectively are essential. If you have experience in HR or administrative support and are looking for a dynamic role, we would love to hear from you!

Skills: Administrative Support, Communications, Customer Service, Data Entry