Enhanced Customer Service Projects

A real estate investment company needs an expert to rebuild its seller-outreach calling system. Our numbers on RingCentral get labelled "Spam Likely" soon after we start using them. We need someone who has fixed this before, ideally for calling teams larger than ours, to audit our setup, rebuild it properly, hand it over and stay available for support.

What you'll do
• Diagnose why our numbers get flagged, and remediate them with Hiya, First Orion and TNS, including STIR/SHAKEN attestation and CNAM
• Design a number strategy: numbers per rep, daily volume per number, how numbers are spread across our buying entities, and how retired numbers keep forwarding so callbacks still reach us
• Pick and configure a dialer for one-at-a-time calling (CallTools or similar), and move our numbers out of RingCentral if needed
• Build DNC scrubbing and a TCPA-compliant calling workflow
• Set up reporting on connect rate, flag status per number and callbacks
• Write a runbook, train the team and offer ongoing support

Must-haves
• A track record of getting spam labels removed and keeping them off, with numbers to back it up
• Hands-on experience with CNAM, STIR/SHAKEN attestation and carrier analytics registration
• Experience moving numbers out of RingCentral or another UCaaS provider
• Working knowledge of TCPA, the federal and state DNC registries, and state telemarketing laws
• Experience setting up dialers for real estate, insurance, solar or a similar outbound team

Nice to have: Twilio (including Voice Integrity), SignalWire or Telnyx; real estate acquisitions experience; experience with REsimpli, Podio or a similar CRM.

Engagement: a fixed-scope project of about 3 to 6 weeks, then an optional monthly support retainer.

To apply: describe one calling operation you fixed, including its size, its connect rate before and after, and how long the fix held, along with your rate.

## UK English-Speaking Caller Needed — Event Invitations & Attendance Follow-ups | 29–30 October

We are looking for a professional, friendly freelancer with excellent spoken English, ideally a native UK English speaker, to make follow-up calls to travel agencies and invited guests for a Goa Tourism event featuring a **complimentary dinner and destination presentation**.

### Availability required
All times are **London time**:
- **29 October 2026:** 9:00 am–6:00 pm
- **30 October 2026:** 9:00 am–3:00 pm

### Your tasks

**1. Reconfirm attendance with registered guests**
- Call guests who have already registered.
- Check whether they still plan to attend.
- Record their response and any questions or requests.

**2. Follow up with invited contacts who have not registered**
- Call contacts whose invitations are recorded as delivered or opened, but who have not yet registered.
- Ask whether they received the invitation and briefly explain the event.
- Encourage interested contacts to complete registration.
- If someone needs the invitation resent, notify our team so we can send it again.

### Requirements
- Excellent, clear spoken English; a native UK English speaker is preferred.
- A confident, polite and professional telephone manner.
- Previous experience with event invitations, customer service or telephone follow-ups.
- Ability to keep accurate call notes and communicate promptly with our team.
- Availability during the hours listed above.

We will provide the contact database, event details and guidance on what to say. This is an invitation and attendance-confirmation assignment — **you will not be selling tickets or collecting payments**.

### Pay
**US$20–25 per hour**, depending on experience.

### To apply
Please send a short introduction, describe your relevant calling experience, and confirm your availability for both dates. A short voice sample would be helpful.

Skills: Audio Services, Telemarketing, Voice Talent, English (UK) Translator, English (US) Translator, Customer Service, Telephone Handling, English Tutoring, Voice Over, Event Management

Feeling the need for a night out? Be reimbursed for dinner and drinks at the restaurant and bar of a 5‑star luxury hotel by providing observations of the staff's sales process and cash handling practices. You will have a drink at the bar, eat dinner inside the restaurant, and then return to the bar once more before leaving. A purchase at the on-site spa is also a requirement. A vehicle is needed for this assignment as you will be evaluating Valet/Parking during the assessment. All transactions must be made in cash and will be reimbursed.

You will be expected to detail observations on how employees handle cash, ring up sales, present checks/receipts, pour liquor, upsell, and manage tips. The goal is to see if employees are recording revenue correctly and to check their honesty and cash handling practices.

A short report of the experience will be entered in an online portal so the client can receive feedback of the experience.

**BARE is a global leader in the customer service measurement industry. BARE International was born from the need for mystery customer research at the national and global level. Today, we set the industry standard as the largest independent provider of customer experience research, data, and analytics for companies worldwide.

Clear spoken English is a must. Please include a short voice recording introducing yourself with your proposal.

Pay: $300 per week base for 40 hours, plus commission on every job you close. The more you close, the more you earn.
Schedule: 40 hours per week, Eastern Time (US). You must be available evenings and weekends, and from 5 to 7 PM Eastern every day week day. Our customers are most reachable then.

About the Role

We run a pressure cleaning company in the US. Our leads come from Facebook, Instagram, and Google ads, and these are people who already asked for a quote. You will own the conversation from the first call to a booked job. We need a closer, not just someone who schedules appointments.

What You’ll Do

- Call and text new leads within minutes of them coming in
- Quote pricing accurately for cleaning and sealing services
- Handle price objections and close the customer on booking the job
- Call past customers to follow up and schedule new cleanings
- Log every lead, quote, and closed deal in our CRM (GoHighLevel)
- Send a daily and weekly report on deals closed and revenue booked

What We’re Looking For

- Proven sales experience, preferably phone sales
- Clear spoken and written English, with the ability to build trust with US customers quickly (Spanish is a plus)
- Comfortable quoting prices and holding firm on objections
- Self motivated and comfortable with commission in your pay
- Available evenings and weekends, including 5 to 7 PM Eastern every day
- Reliable internet and a quiet space for calls
- GoHighLevel experience is a plus but not required

Why This Role

Warm leads and past customers only, no cold calling
Steady full time hours with a base you can count on
Your closing rate directly drives your pay
Room to grow as we add more accounts and more hours

We’re ready to hire now and want to get started right away. Training takes just a few days, with role play calls and hands on practice so you know our services and pricing before you speak with a real customer.

We are a growing UK women’s fashion dropshipping brand on Shopify, looking for an experienced Senior Customer Support Specialist to run our customer inbox long-term. This role is for someone who already knows Shopify dropshipping support inside out, not for beginners.

Who we’re looking for

Someone dependable who works independently and thinks for themselves, not someone who sends generic, AI-style replies. Every case is different. You read the situation, understand what the customer really needs, and find the solution that keeps her happy while protecting the business: a replacement or a partial refund instead of a return or a full refund, wherever that’s the right call.

What you will do


Respond to customer emails: returns, refunds, partial refunds, replacements, product and delivery questions
Handle pre-purchase questions and help turn interested browsers into buyers
Look up orders in Shopify, create draft orders and invoices, check tracking
Communicate daily with our supplier on WhatsApp about faulty or wrong items and tracking
Reply to Facebook comments and messages
Follow our written handbook and use your judgment within it
Write warm, professional emails in British English (our customers are UK women aged 45+)


Schedule: split shift

You check the inbox twice a day, at 08:00 and 17:00 UK time (16:00 and 01:00 Philippine time), Monday to Saturday, and once on Sunday. Please only apply if the 01:00 PH check genuinely works for you every day. Working time depends on volume: some days 2 hours, some days 6 or more. You’re paid for actual working time, tracked through Upwork.

Requirements


Minimum 2 years of email customer support for Shopify dropshipping stores. Fashion or clothing experience strongly preferred. Please do not apply without it.
Experience with returns, refunds, partial refunds and replacements
Excellent written English
Strong attention to detail: you read the whole email thread, open every attachment and check the order in Shopify before every reply
When unsure, you ask. You never guess.
You take direct feedback professionally
Reliable and punctual: you check in at both shifts every day, even when it’s quiet. If you ever can’t make a shift, you tell us in advance.
Stable internet with a backup, and backup power
Long-term commitment, with two weeks’ notice on both sides after the trial


Please list each store or employer you supported, with exact dates (month/year, from – to). Applications without dates will not be considered.

Compensation


$3.50 per hour, fixed, paid through Upwork. Please apply only if you accept this rate.
Performance bonus for consistently excellent, error-free work
Room to grow with the brand as we scale


Paid trial

The first two/three days are a paid trial. You draft replies and I review every one before it is sent. Every mistake is explained once, in writing. If the same mistake happens a more times, the trial ends. Before you get access to our systems, you sign a short confidentiality and data-protection agreement.

Once your drafts are consistently right, you handle cases independently.

How to apply

Applications that don’t follow these steps will not be reviewed.


Start your application with the words “Support”.
Your Shopify dropshipping customer support experience: stores or clients, niche, dates and the tools you used.
Your current workload: other clients and hours per week.
Confirm that you accept $3.50 per hour and both daily shifts (16:00 and 01:00 PH time).

Write your first reply, word for word, to this customer:


“Very poor quality, the product doesn’t look like it does in the Facebook ads. Give me a refund immediately, or I’ll contact Trading Standards.”

About Us

We're seeking a dependable Virtual Assistant to provide ongoing administrative and executive support across a variety of business and personal projects.

About the Role

This is a true Virtual Assistant position with a wide variety of responsibilities. No two weeks are exactly alike. One day you may be researching software, products, or services, while another may involve making phone calls, organizing information, preparing documents, or assisting with executive support tasks.

We're looking for someone who is proactive, highly organized, an excellent writer, and comfortable working independently with minimal supervision.

Responsibilities
- Conduct online research across a variety of topics
- Make professional phone calls to businesses, vendors, government agencies, and other contacts
- Organize information and maintain accurate records
- Prepare spreadsheets, documents, and written summaries
- Manage tasks and projects within Asana
- Update databases as needed
- Assist with scheduling, planning, and executive support tasks
- Help coordinate miscellaneous business and personal projects
- Provide regular written progress updates

Qualifications
- Must be located in the United States
- Excellent written and verbal English communication skills
- Strong professional writing skills with the ability to draft clear, polished emails and written updates with minimal guidance
- Comfortable making professional phone calls
- Highly organized with strong attention to detail
- Able to work independently and manage multiple priorities
- Experience using Asana is required
- Experience using Airtable is strongly preferred
- Experience using Proton Mail, Proton Calendar, Proton Drive, or other Proton products is a plus
- Comfortable learning new software and adapting to new processes

Position Details
- Fully remote contractor position
- Approximately 10 hours per week to start; flexible scheduling
- Opportunity for additional hours based on performance and business needs
- Exposure to a variety of business operations and executive support projects
- No employee benefits provided (contract role)

To Apply

Please indicate your proficiency with the following tools:
- Asana
- Airtable
- Proton Mail
- Proton Calendar
- Proton Drive

We are a construction management (CM) firm in New York City looking for a part-time office manager. We need someone organized and dependable who keeps our paperwork, deadlines, and office running smoothly so our project teams can focus on the work.

Compliance and Paperwork

Prepare and update prequalification packages for agencies such as the MTA, DASNY, and NYCSCA
Manage MWBE/DBE certification renewals and reporting
Collect and track subcontractor paperwork: certificates of insurance (COIs), W-9s, licenses, and agreements
Manage insurance policies, renewals, and certificates
Keep a master calendar of expiration dates for licenses, certifications, insurance, and bonds, and send reminders 60 days ahead
Assemble bid packages and handle submission logistics
File project documents such as contracts, change orders, and permits
Maintain safety records and incident reports

Office Management

Order supplies and manage the office budget
Manage vendors such as IT, phone, internet, printer, and cleaning
Manage software subscriptions and renewals
Coordinate the office lease, space, and equipment
Maintain our filing system and naming conventions

Executive and Team Support

Make restaurant reservations and research flights, hotels, and travel
Plan company events
Keep calendars and meeting logistics organized

Requirements

Proven experience as an office manager, administrator, or compliance coordinator
Strong organization, attention to detail, and follow-through on deadlines
Ability to work independently and manage multiple priorities
Proficiency with Microsoft 365 or Google Workspace
Clear written and verbal communication
Discretion with confidential company information

Preferred

NYC agency experience (MTA, DASNY, NYCSCA, DDC, or similar)
Experience in construction or professional services
Experience with prequalification packages, MWBE/DBE paperwork, or bid submissions
Active New York notary public (a plus)

Details

Part-time, ongoing
Fixed monthly fee

Asesor Comercial de Software Empresarial Remoto para México

Descripción:
Beeznz Cloud busca un profesional independiente con habilidades comerciales, facilidad de palabra y orientación a resultados para unirse a su equipo de ventas. El objetivo principal es contactar negocios en México, presentar soluciones de software administrativo y generar nuevas suscripciones.

Las actividades clave incluyen:
- Contactar prospectos a través de llamadas comerciales.
- Presentar los beneficios de las soluciones de Beeznz Cloud.
- Realizar demostraciones de producto y asegurar el seguimiento.
- Identificar oportunidades de negocio y cerrar ventas.
- Mantener un registro organizado de la información de los prospectos.

Se ofrece un trabajo 100% remoto desde Argentina con horarios flexibles, respetando el horario comercial de México. Se proporcionará una base de prospectos, capacitación sobre el producto y técnicas comerciales, guiones, materiales y herramientas de apoyo, así como un número telefónico mexicano para las llamadas. La compensación se basa en una comisión del 50% sobre cada primera venta efectivamente cobrada, conforme a condiciones establecidas.

Los requisitos incluyen excelente comunicación verbal, seguridad para realizar llamadas en frío, disciplina y constancia en el seguimiento comercial, organización y orientación a resultados. Es indispensable contar con computadora o dispositivo propio e internet estable. Se valora experiencia previa en ventas, telemarketing o productos digitales.

1.Registro de candidatura: https://beeznzcloud.com/unetealequipo

Skills: Telemarketing, Sales, CRM, Market Research, Customer Service, Sales Promotion, Software Sales, Sales Management, Lead Generation, Business Development

Virtual Assistant – Customer Communication

What We're Looking For
- Strong written and verbal communication skills.
- Reliable, honest, and self-motivated.
- Comfortable working independently in a remote environment.
- U.S.-based candidates preferred.
- Available approximately 10 hours per week on a consistent schedule

Skills: Data Entry, Customer Support, Transcription, Virtual Assistant, Customer Service, Customer Retention, Customer Experience, Administrative Support

We’re hiring an experienced telemarketer to handle incoming calls, follow up with past clients, and find new business opportunities.

We need someone dependable, confident on the phone, and organized enough to manage calls and follow-ups consistently.

Job type: Remote
Compensation: $350 base monthly salary + commission

Responsibilities:
• Answer incoming calls professionally and return missed calls promptly.
• Follow up with past clients to discuss their current needs and upcoming projects.
• Research potential clients and make outbound calls to introduce our services.
• Answer basic questions, qualify leads, and coordinate next steps.
• Maintain accurate call notes, contact records, and follow-up reminders.
• Provide a brief daily update on calls, interested prospects, and pending follow-ups.

Requirements:
• Previous experience in telemarketing, sales, appointment setting, or customer service.
• Strong spoken and written English with a professional phone manner.
• Confidence handling objections and keeping conversations productive.
• Reliable internet, a quality headset, and a quiet workspace.
• Good organization and consistent follow-through.

Candidates familiar with construction estimating and material takeoff services will be preferred.

To apply, please include:

Your CV or a brief summary of relevant experience.
A 60–90 second English voice sample introducing yourself and explaining how you would follow up with a past client.
Proof of previous experience, such as redacted CRM screenshots, call reports, appointment results, client reviews, or references. Explain your role in the results.
Your time zone, available working hours, and earliest start date.

Please remove confidential information from your samples and share only material you have permission to use.

Shortlisted applicants will be invited to a brief interview and role-play call through Upwork.

I need a Sales Master to build a high ROI sales process for my landscaping business. I need someone that can build an effective sales procedure for how we sell our produces and services that will close. Essentially a sales pitch that will close deals. The work includes creating a lead generation system, improving outreach and follow-up, and turning qualified leads into closed deals. You should be able to analyze current sales performance, identify gaps, and recommend practical improvements. I’m looking for someone who can create a clear, repeatable sales process and help increase revenue through better lead conversion and customer retention.

Compensation: 100% Commission-Based — Recurring Monthly Income
Position: Client Acquisition Specialist / Business Development Representative

About Us

Sit Media Marketing is a growing digital marketing agency focused on helping businesses generate more leads, acquire customers, and increase revenue.

We provide comprehensive digital marketing solutions, including:

Meta (Facebook & Instagram) and Google Advertising

Search Engine Optimization (SEO)

Website Design & Development

Social Media Marketing & Content Creation

AI-Powered Marketing & Automation

CRM Systems, Lead Follow-Up & Appointment Setting

Reputation Management, Customer Reviews & Referral Systems

We're looking for ambitious, self-motivated sales professionals who can help us expand our client base.

Your Role

Your primary responsibility is simple: Find businesses that need our services, connect with decision-makers, book qualified sales appointments, and bring new paying clients to our agency.

You have the freedom to use whichever outreach methods work best for you.

These may include:

Cold calling business owners

Cold email outreach

LinkedIn prospecting and direct messaging

Social media outreach

Networking and referrals

Any other ethical, professional client acquisition strategy

We care about results, not how many hours you work.

You will be responsible for identifying potential customers, initiating conversations, qualifying prospects, scheduling sales calls, and maintaining communication with leads.

Our team can handle sales presentations and service delivery, allowing you to focus primarily on generating new business.

Compensation — Build Recurring Monthly Income

Unlike traditional sales positions that pay a one-time commission, we offer $200 in recurring monthly commissions for every client you successfully bring to our agency.

As long as your referred client remains active and continues paying for our services, you continue receiving your monthly commission.

Your Earning Potential

Active Clients Acquired

Monthly Commission

5 clients

$1,000/month

10 clients

$2,000/month

20 clients

$4,000/month

30 clients

$6,000/month

50 clients

$10,000/month

Example: If you acquire 10 clients, you earn $2,000 per month in recurring commissions. If you acquire another 10 clients, your monthly commission grows to $4,000, assuming all 20 clients remain active and paying.

There is no commission cap. Your earning potential grows as you build a portfolio of clients.

Commissions are paid according to our agreed compensation terms and are contingent on active, paying client accounts.

Who We're Looking For

Proven experience in sales, lead generation, appointment setting, or business development

Strong verbal and written communication skills

Confidence speaking with business owners and decision-makers

Experience with cold calling, cold emailing, or LinkedIn prospecting

Understanding of digital marketing services (preferred)

Ability to work independently and manage your own outreach

Self-motivated, consistent, and results-oriented

Experience selling marketing agency services is a major advantage

Why Work With Us?

Recurring Commissions: Earn monthly income from clients you acquire, not just a one-time payment.

Unlimited Earning Potential: No cap on how many clients you can bring or how much commission you can earn.

100% Remote: Work from anywhere.

Flexible Schedule: Set your own schedule and choose your prospecting methods.

Freedom to Sell: Use the outreach channels and strategies that produce the best results.

Scalable Opportunity: Build a growing base of recurring commissions as the agency expands.

How to Apply

Please include the following in your application:

Briefly describe your sales or client acquisition experience.

What outreach methods would you use to bring clients to our agency?

Have you previously sold digital marketing services? If so, what results have you achieved?

How many qualified appointments or new paying clients do you realistically believe you can generate per month?

Are you comfortable working on a 100% commission-based structure with recurring monthly payments?

We're not looking for someone who simply sends messages. We're looking for someone who knows how to start conversations, build relationships, and turn prospects into paying clients.

If you're a hungry, experienced salesperson who wants the opportunity to build long-term recurring income, we'd love to hear from you.

I am looking for a personal assistant to help develop and support a small business idea. The ideal candidate should be based in the United States or Canada and be able to assist with planning, organization, and day-to-day support. This role is part-time and ongoing, with the potential to grow as the business develops. If you are reliable, proactive, and comfortable working independently, I would love to hear from you.

I need a clear, up-to-date snapshot of what it really costs to buy a list of medications (both prescription and over-the-counter) and specific pieces of medical equipment in and around San Martín, Mexico. I will send you the exact item list as soon as we start.

For every item, gather prices from 2-3 local sources—not just the nearest pharmacy. Please include brick-and-mortar pharmacies, medical supply shops, hospitals or clinics that retail, plus any online sellers that deliver to the area. For each quote, record the provider’s name, address or URL, phone/WhatsApp, the price in pesos, and whether the item is in stock or available for order.

Deliver everything in a neat spreadsheet (Excel or Google Sheets is fine) and highlight the lowest price per item so the comparison is instantly visible. Because I selected “ASAP,” I’m hoping for a quick turnaround—let me know how fast you can get reliable data and we’ll lock in the schedule.

Spanish fluency and local knowledge are a must. If you do not reside in Mexico, you will not be considered. If you’re ready to start calling, browsing, and verifying prices right away, I’m ready to work with you.

Skills: Data Entry, Research, Excel, Spanish Translator, Customer Service, Data Analysis, Supply Chain, Medical Research, Data Collection

We are seeking professional, detail-oriented freelancers based in the United States to assist with an ongoing business research and customer experience evaluation project.

This is a flexible, remote, part-time opportunity involving short outbound calls to home-service businesses across the United States.

Project Overview
Your role will involve contacting assigned businesses, gathering service-related information, and evaluating the quality of their customer support.

The research focuses on Plumbing, HVAC, Roofing, and Water Damage Restoration companies.

Responsibilities
Make outbound calls to assigned business phone numbers.
Verify company names, available services, and ZIP code coverage.
Ask about general pricing, service fees, availability, and estimated response times.
Evaluate customer service professionalism, responsiveness, and communication.
Record accurate information from each conversation.
Submit a brief call summary directly through Upwork chat.

Requirements
Must currently reside in the United States.
Excellent spoken English and professional telephone communication.
Personal mobile phone with a regular U.S. number for the initial assignment.
Ability to follow provided instructions and document responses accurately.
Reliable, organized, and comfortable speaking with businesses.
Previous experience in customer service, phone surveys, or market research is preferred but not required.

Schedule & Workload
Daily Assignments: Approximately 3–4 calls per working day.
Call Duration: Typically 3–4 minutes each.
Estimated Workload: 20–45 minutes per working day, including preparation and reporting.
Schedule: Flexible during U.S. business operating hours.
Project Duration: Ongoing, subject to assignment availability and performance.

Payment & Contract
Contract Type: Hourly through Upwork
You will be compensated at the agreed hourly rate for actual time spent reviewing instructions, preparing for calls, conducting calls, and completing reports.
The first assignment will be a paiid trial after the Upwork contract becomes active.

What We Provide
We provide assigned business phone numbers, research questions, ZIP codes, addresses, and reporting instructions through a shared Google Sheet or document.

The initial trial call is made using your personal mobile phone. Access to a business dialer may be provided for future assignments.

This is independent market research, not sales or appointment setting. You may identify yourself as a researcher and use the provided addresses as hypothetical service locations. No purchases, service bookings, technician dispatches, or call recordings are required.

How to Apply
Please include your U.S. state, proposed hourly rate, availability, and any relevant experience with telephone surveys, business research, or customer service.

We welcome reliable freelancers interested in flexible, long-term collaboration.

Hi,

I’m searching for a sharp, resourceful, and highly communicative assistant (located in the USA) who can help manage a variety of day-to-day responsibilities and develop into an essential long-term member of my team.

I need a great communicator (written and vocal).

This opportunity is suited to someone who truly enjoys being in a supportive role, taking ownership, and being someone I can rely on.

I’m looking for a person who can fully dedicate themselves to the role, is willing to work extended hours when necessary, and is not trying to juggle this position alongside multiple other jobs.

Some of your responsibilities will include:

* Independently solving problems and figuring things out without needing constant direction
* Conducting detailed research across many different subjects
* Assisting with recruiting, hiring, performance management, and terminations
* Overseeing and coordinating a small team
* Reviewing scripts and video content to identify mistakes, inconsistencies, and opportunities for improvement
* Thinking creatively and suggesting new ideas, solutions, systems, and more efficient ways to operate
* Helping with purchases, product research, sourcing, shopping, and other related tasks
* Picking up new skills quickly and applying feedback effectively

A nice bonus would be someone who is comfortable creating UGC or appearing on camera for advertisements, although this is completely optional.

My intention is to hire someone full-time and build a strong, long-lasting working relationship. As you become more capable, deliver stronger results, and take ownership of greater responsibilities, there will be opportunities for your compensation to grow accordingly.

This position would be a great match for someone who takes pride in being reliable, proactive, organized, and highly effective behind the scenes.

Preference will be given to candidates located in the United States.

If you believe you would be a strong fit for this position, please include the word “EXCELLENT” in all capital letters somewhere in your application.

AV Laretti is seeking an independent Sales Representative to promote our premium menswear and lifestyle products to customers, retailers, boutiques, stylists, creators, and brand partners.

Responsibilities

• Identify and contact potential customers and business partners
• Present AV Laretti products and communicate the brand’s values
• Build a sales pipeline and follow up with prospects
• Generate sales through outreach, networking, referrals, and industry connections
• Share market feedback and maintain records of sales activity

Qualifications

• Sales, fashion, retail, luxury, or business development experience is a plus
• Strong communication and relationship-building skills
• Professional, motivated, and comfortable working independently
• Existing contacts in fashion, retail, styling, hospitality, media, or lifestyle are welcome

Compensation

This is a commission-based independent contractor opportunity. Commission terms will be discussed with qualified candidates.

Off The Map Adventure is an independent boutique travel company creating handcrafted, slow-travel journeys across Italy, Canada (and expanding into Mexico and Europe in 2028).

We run small, intimate group departures (capped at up to 8 travelers) focused on food, local culture, and meaningful connection. Every journey is hosted directly by our co-founders (an Art Director and an Executive Chef) or led alongside expert local guides carefully selected by us.

We are looking for self-motivated, proactive Freelance Sales Partners & Ambassadors to introduce our 2027 itinerary lineup to travelers, communities, and networks in key markets.

The Opportunity & Role:
As a Freelance Sales Partner, you will act as a sales ambassador for Off The Map Adventure. Your focus will be introducing prospective guests or private groups to our high-touch itineraries and securing confirmed bookings.

- Type: Freelance / Commission-Based Remote Role.
- High Earning Potential: Earn generous base commissions per booked traveler plus Full Group Bonuses when completing group departures.
- Uncapped Earnings: Earn up to €1,900+ per full group (8 people), giving you up to 24% of the total profit pool generated by the group.
- Customer Attribution: Enjoy a 12-month attribution window (if a client you introduce books a repeat journey within 12 months, you earn commissions on their subsequent bookings too).

What We Provide:
- Full Sales Kit: High-resolution imagery, detailed PDF itineraries customized with your direct WhatsApp contact details, and ready-to-use brand text.
- Co-Hosting Support: Both founders are available to join you in co-hosting live video presentations or Q&A sessions for private communities or groups you cultivate.
- Dedicated WhatsApp Ops Group: direct communication via a dedicated WhatsApp group with our core team to place 48 to 72-hour soft holds on available spots on a first-come, first-served basis while your clients finalize deposits.
- Perks & Long-Term Growth: Completing your first full group unlocks a 15% discount for you and a companion on any upcoming itinerary. Top-performing sales partners will be prioritized for salaried/hybrid roles (such as Regional Sales Leads) as our business expands in 2028.

Requirements:
- Strong aptitude in sales and community building.
- Strong network or ability to reach travelers interested in slow travel, food culture, and curated small-group journeys.
- Excellent communication skills.
- Independent, self-driven mindset with high integrity and client focus.

How to Apply:
Please submit a brief proposal explaining your background, your target audience/market, and how you plan to introduce Off The Map Adventure to prospective travelers.

We look forward to building a long-term collaboration with you!

Adaptive Insulation Outbound Calling
Adaptive Insulation Outbound Calling

The international marketing research company is evaluating customer service in dealerships across Sweden.
You need to find a used hybrid car, fill out the contact form on the dealership's website, visit the dealership, receive advice on the selected car, and obtain a commercial offer, fill out a survey about the service, and respond to a follow-up phone call.
Requirements –Swedish language, a driving license.
The payment is 50$

The international marketing research company is evaluating customer service in dealerships across Sweden.
You need to find a used hybrid car, fill out the contact form on the dealership's website, visit the dealership, receive advice on the selected car, and obtain a commercial offer, fill out a survey about the service, and respond to a follow-up phone call.
Requirements –Swedish language, a driving license.
The payment is 50$

We're HotInboundCalls. We send live inbound calls to life insurance agents, mostly final expense, and we're adding more verticals. Agents are already messaging us, and I need one reliable person to turn those conversations into booked calls and keep our brand active online.

**What you'll do**
1. Reply to new leads on Instagram, Facebook Messenger and LinkedIn, and book 15-minute calls with insurance agents.
2. Follow up with people who go quiet, using a simple schedule I'll give you.
3. Post daily on our social accounts. I'll show you what works.
4. Keep our lead sheet and call schedule up to date.

**Pay**
1. $5 an hour.
2. $10 for every booked call where the agent shows up.
3. $25 for every agent who deposits $500.

Bonuses are paid on top of your hourly rate, and there's no cap on how many you can earn.

**What we give you**
1. Scripts and a training call.
2. Warm leads. People are already replying to our ads.
3. A clear weekly scorecard, so you always know how you're doing.
4. Room to grow into a bigger role as the team grows.

**You're a great fit if you**
1. Speak clear, confident English.
2. Have cold-calling, setting or customer chat experience.
3. Are comfortable on social media.
4. Can work US hours and reply fast.
5. Are organized and follow a process.

**To apply, answer these 3 questions**
1. What are your availability and time zone?
2. How would you open a chat with an insurance agent who just replied to an ad?
3. Which tools have you used to manage social media or a lead sheet?

Applicants who answer all 3 get a reply first.

Shopify E-commerce Operations Assistant | Long-Term Growth Opportunity

Pay: $5–7 USD/hour (negotiable based on experience)
Hours: 10 hours per week initially, increasing to approximately 15
Experience: Intermediate
Location: Remote
Contract: Long-term, part-time

About Us:

We're building a portfolio of e-commerce brands, starting with Hollis & Hurst, a premium UK-focused home and bathroom interiors brand.

Our business uses Shopify, AI-powered research, automation and documented systems to launch and operate online stores efficiently.

We're looking for a motivated, technically capable assistant who wants to grow with us and potentially develop into an E-commerce Operations Manager.

**This is not a traditional VA role.** We're looking for someone who enjoys learning new tools, solving problems independently and helping build businesses.

What You'll Be Doing:

**AI Research & E-commerce Development**

- Use Claude, ChatGPT and other AI tools for product research, competitor analysis and content creation.

- Learn and implement our established e-commerce training methodology.

- Assist with Shopify website development, product pages and optimisation.

- Research products, suppliers and new business opportunities.

- Build and improve reusable AI prompts and workflows.

- Document processes and create detailed SOPs.

- Help develop repeatable systems for launching future e-commerce brands.

**Store Operations**

- Process Shopify orders and coordinate with fulfilment partners.

- Manage customer enquiries through Gorgias, email and WhatsApp.

- Monitor deliveries, returns and customer issues.

- Maintain product listings, prices and descriptions.

- Maintain daily P&L tracking and prepare weekly/monthly reports using established templates.

- Identify operational improvements and suggest solutions.

## Tools & Skills

**Essential — You should already be proficient in:**

- Shopify — Store administration, product listings, collections and theme editing.

- Claude AI and/or ChatGPT — Practical, professional use beyond basic prompting.

- Google Sheets / Excel — Data management, reporting and formulas.

- AI-assisted research and workflow development.
- Excellent written and spoken English.

**Highly Desirable:**
- Claude Code and AI-assisted Shopify development.
- TrendTrack for market and competitor research.
- Higgsfield for AI-generated imagery.
- Google Merchant Center and Simprosys.
- Google Ads / Google Shopping.
- Gorgias

You do not need experience with every tool listed above. However, strong practical AI proficiency and the ability to learn independently are essential.

Training & Long-Term Opportunity

We will provide structured training covering e-commerce research, product validation, supplier sourcing, Shopify development, Google Shopping and business operations.

Initially, you'll work approximately 2 hours per weekday, focusing on training, implementing systems and documenting processes.

After launch, we expect to increase this to 3 hours per weekday, with approximately one hour dedicated to daily store operations and two hours to development and systems.

Our ambition is to develop the right person into an E-commerce Operations Manager who can eventually help oversee multiple stores and team members.

We're looking for someone who takes initiative, thinks independently and wants a genuine long-term opportunity.

How to Apply

Please answer the following:

- What Shopify stores have you worked on, and what were your specific responsibilities?

- Which AI tools do you use regularly? Give an example of a workflow you've built or improved using AI.

- Have you used Claude Code, Google Merchant Center, Simprosys or other e-commerce automation tools?

- Have you created SOPs or documented business processes before?

- What is your hourly rate and availability?

- Please include relevant examples of your previous work.

- Shortlisted candidates will complete a short, paid practical assessment.

- We value initiative, problem-solving ability and long-term commitment more than simply completing assigned tasks.

I run an international IT consultancy with engineers already working across the United Kingdom, Ireland and Spain. What I need now is a reliable local partner in any (or several) of those countries who can step in when hands-on help is required.

Your main tasks
• Prepare and install laptops for our field engineers (OS image, basic security tools, user accounts).
• Deliver or ship the devices to the right site and collect signatures.
• When something breaks, arrange an on-site visit, swap or repair.
• Guide me through registering a small local entity so we can invoice clients and receive payments locally, including any light paperwork or bank appointments that call for a resident presence.

How we’ll work
This is strictly part-time, on-call work. I will alert you ahead of each assignment, brief you on the hardware specs or the next legal step, and agree a flat fee or hourly rate before you start. All costs—equipment, travel, filings—are reimbursed immediately on proof of receipt.

Acceptance criteria
• Each laptop is delivered fully operational, encrypted and tested.
• A simple handover report is returned within 24 hours of delivery or visit.
• For the business setup, copies of all registration documents and confirmed bank details are provided.

If you are based in the UK, Ireland or Spain and can act quickly, I’d love to hear how soon you can take on the first task.

Skills: Customer Support, Virtual Assistant, Customer Service, Business Consulting

The international marketing research company is evaluating customer service in dealerships across Sweden.
You need to find a used hybrid car, fill out the contact form on the dealership's website, visit the dealership, receive advice on the selected car, and obtain a commercial offer, fill out a survey about the service, and respond to a follow-up phone call.
Requirements –Swedish language, a driving license.
The payment is 50$

We are a growing Las Vegas damage restoration company specializing in water, fire, mold, and storm damage recovery.

We are seeking a reliable, empathetic, and organized Phone Intake Assistant to serve as the first point of contact for homeowners, property managers, and businesses facing property emergencies.

Your primary role is to answer inbound calls, collect essential damage details, soothe distressed callers, enter data accurately into our field management system, and dispatch technician crews for emergency response.

Key Responsibilities
Inbound Call Management: Promptly handle incoming phone calls from property owners, insurance adjusters, and commercial clients.

Emergency Claims Intake: Efficiently collect critical information (source and type of damage, loss severity, water category/fire impact, loss address, and insurance policy details).

Dispatching & Scheduling: Route emergency calls to on-call restoration crews and schedule non-emergency property inspections or scope appointments.

Data Entry & CRM Updates: Log detailed call notes, customer details, and job tickets into our job management platform in real time.

Customer Reassurance: Maintain a calm, reassuring, and professional demeanor when communicating with homeowners experiencing active property damage or loss.

Qualifications & Requirements
Fluency in English: Native or fluent spoken and written English with a clear voice and strong active listening skills.

Customer Service Experience: Minimum 1–2 years in customer support, virtual assistance, or dispatching (experience in restoration, plumbing, HVAC, or trade services is strongly preferred).

Empathy & Composure: Demonstrated ability to stay composed and empathetic when speaking with stressed or frantic callers.

Technical Skills:

Familiarity with CRMs (e.g., Zoho, Hubspot or similar).

Fast typing speed (45+ WPM) with high data entry accuracy.

Home Office Setup:

High-speed, reliable internet connection (wired preferred).

USB noise-canceling headset.

Quiet, dedicated workspace free from background noise.

Work Schedule & Hours
Shift Details: Part-Time Mornings
After-Hours Coverage (Optional)
Time Zone Alignment: Must be available during PST 7AM-11AM

The international marketing research company is evaluating customer service in dealerships across Sweden.
You need to find a used hybrid car, fill out the contact form on the dealership's website, visit the dealership, receive advice on the selected car, and obtain a commercial offer, fill out a survey about the service, and respond to a follow-up phone call.
Requirements –Swedish language, a driving license.
The payment is 50$

**Commission-Based Sales Rep Wanted: Website Sales for Local Businesses (Hyderabad)**

**About the role**
I'm a web developer building professional websites for local businesses like clinics, restaurants, coaching centers, and boutiques. I need a sales partner who can contact business owners, pitch websites, and bring in clients. I handle the demo, the build, and delivery.

**What you'll do**
- Contact local business owners by phone, WhatsApp, or in person
- Pitch our website packages using a ready script and demo site
- Book meetings or hand over interested leads to me
- Follow up until the client decides

**What you get**
- 20% commission on every closed deal, paid within 48 hours of client payment
- Ready-made demo site, price sheet, and pitch script, so no technical knowledge is needed
- Unlimited earning potential, with higher commission for repeat deals
- Flexible hours, work from anywhere, and a good fit for students

**Who can apply**
- Good communication in Telugu, Hindi, or English
- Comfortable speaking to strangers and handling rejection
- Freshers welcome, and sales experience is a bonus
- Own phone and internet connection

**Payment**
Commission-only, no fixed salary at the start. Fixed pay can be discussed after the first few closed deals.

Skills: PHP, Website Design, Graphic Design, Sales, HTML, Customer Service, Lead Generation, Business Development

Join our program supporting Airbnb’s Luxe program in Mendocino Region, California, US as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering.

As part of our Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports to support our luxury quality review process. Consultants typically complete home consultations in approximately 2 hours, with some variation depending on property size.
*Please note that this project operates on an as needed basis. Assignment volume may fluctuate throughout the duration of the program and is not guaranteed. Some weeks may have higher activity levels while others may be lighter depending on operational demand and market needs.

What you'll do:
• Conduct in-person onsite home consultations and property evaluations
• Capture high-quality photos and document property conditions
• Complete structured assessment reports based on your independent expert evaluation of the properties using provided guidelines and templates
• Maintain professional and responsive communication and interactions with Hosts
• Coordinate scheduling and availability through MediaBox and email communication
• Ensure timely and accurate submission of reports following each consultation

Who you are:
• Preferred but not required: background in hospitality, customer service, interior design, real estate, or related fields
• Flexible schedule
• You have reliable transportation and a willingness to travel to assigned locations
• You own a phone or tablet that can be used to complete reports and upload photos
• Amazing communication skills
• Strong attention to details
• Proficient in written and spoken English
• Tech-comfortable and able to complete reports via a stable internet connection
• You are located within 1 hour driving distance from the job post location you are applying for

Compensation Structure
This opportunity offers compensation on a per-assignment basis. Candidates should propose their rate for reviewing and submitting a report for a 1-bedroom home. Average base rates within this region generally fall between $75-$90 for a 1-bedroom property. An additional $5 USD will be added for each additional bedroom, up to 8 bedrooms total.

Base Compensation

Example:
• 1 bedroom = your proposed base rate
• 2 bedrooms = base rate + $5
• 3 bedrooms = base rate + $10
• Etc. up to 8 bedrooms (all house sizes above 8 bedrooms will receive the 8 bedroom rate)

Travel Compensation

In addition to the consultation fee, consultants will also receive compensation for travel for each day they conduct an assessment at a rate based on the consultant's distance to the assessment location.

Additional information about the travel compensation and related requirements and procedures will be shared with candidates before offers are extended.

Call Center Team Lead & Trainer – Patient Services

Full-Time | 100% Remote | LATAM & Philippines | US Business Hours

About the Role

We are looking for an experienced Call Center Team Lead & Trainer to lead, train, and support a team of 5–10 Patient Representatives.

Our team handles inbound patient calls, answers inquiries about our psychiatric and mental health services, and assists with appointment scheduling. You will oversee team training, quality assurance (QA), coaching, and performance while also handling calls when team members are unavailable or call volumes are high.

Key Responsibilities
Manage and coach a team of 5–10 Patient Representatives.
Train new hires on call handling, patient communication, appointment scheduling, and company procedures.
Conduct call reviews, QA evaluations, and performance coaching.
Monitor KPIs, identify performance gaps, and implement improvement plans.
Handle inbound calls during breaks, absences, or high call volumes.
Improve training materials, call scripts, and standard operating procedures.
Ensure professional patient interactions and confidentiality.

Requirements
At least 2 years of call center experience.
Previous experience in team leadership, training, or supervision.
Hands-on experience in call center training and quality assurance (QA).
Strong English communication and coaching skills.
Comfortable handling inbound calls and managing a remote team.
Reliable internet connection and availability to work US business hours.

Preferred: Sales, telesales, appointment setting, healthcare, or telehealth experience.

Work Arrangement
Location: Latin America (LATAM) or the Philippines
Setup: Fully remote
Schedule: US business hours
Commitment: Full-time, long-term

How to Apply
Please submit your proposal with:
1. Your updated resume.
2. A brief summary of your call center, QA, and training experience.
3. Details of any team leadership experience, including the size of the team you managed.
4. Your expected hourly rate and availability to work US hours.

IMPORTANT: Include AWESOME TRAINER as the subject of your cover letter. Applications that do not follow this instruction will not be reviewed.

Join our program supporting Airbnb’s Luxe program in Geneva, CH as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering.

As part of our Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports to support our luxury quality review process. Consultants typically complete home consultations in approximately 2 hours, with some variation depending on property size.
*Please note that this project operates on an as needed basis. Assignment volume may fluctuate throughout the duration of the program and is not guaranteed. Some weeks may have higher activity levels while others may be lighter depending on operational demand and market needs.

What you'll do:
• Conduct in-person onsite home consultations and property evaluations
• Capture high-quality photos and document property conditions
• Complete structured assessment reports based on your independent expert evaluation of the properties using provided guidelines and templates
• Maintain professional and responsive communication and interactions with Hosts
• Coordinate scheduling and availability through MediaBox and email communication
• Ensure timely and accurate submission of reports following each consultation

Who you are:
• Preferred but not required: background in hospitality, customer service, interior design, real estate, or related fields
• Flexible schedule
• You have reliable transportation and a willingness to travel to assigned locations
• You own a phone or tablet that can be used to complete reports and upload photos
• Amazing communication skills
• Strong attention to details
• Proficient in written and spoken English
• Tech-comfortable and able to complete reports via a stable internet connection
• You are located within 1 hour driving distance from the job post location you are applying for

Compensation Structure
This opportunity offers compensation on a per-assignment basis. Candidates should propose their rate for reviewing and submitting a report for a 1-bedroom home. Average base rates within this region generally fall between $85-$105 for a 1-bedroom property. An additional $5 USD will be added for each additional bedroom, up to 8 bedrooms total.

Base Compensation

Example:
• 1 bedroom = your proposed base rate
• 2 bedrooms = base rate + $5
• 3 bedrooms = base rate + $10
• Etc. up to 8 bedrooms (all house sizes above 8 bedrooms will receive the 8 bedroom rate)

Travel Compensation

In addition to the consultation fee, consultants will also receive compensation for travel for each day they conduct an assessment at a rate based on the consultant's distance to the assessment location.

Additional information about the travel compensation and related requirements and procedures will be shared with candidates before offers are extended.