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517 projects published for past 72 hours.
Job Title Budget
Virtual assistant (Diligent Field Learner)
4 - 6 USD
5 minutes ago
Client Rank - Excellent

Payment method verified
$282'519 total spent
49 hires , 5 active
42 jobs posted
100% hire rate, 2 open job
8.01 /hr avg hourly rate paid
30856 hours
4.98 of 37 reviews
Registered at: 24/05/2017
US United States
Excellent
We are seeking a reliable and detail-oriented Virtual Assistant to support our clients. The ideal candidate will excel at building relationships with key accounts to maximize revenue and client retention.

Responsibilities:
Master our CRM system
Understand insurance products
Manage 10-20 incoming calls per day
Assist with sales efforts
Send and respond to emails
Provide live customer service
Make phone calls to clients
Assist with various servicing tasks
Develop and maintain relationships with key accounts
Skills Required:
Strong verbal communication skills
Highly organized and detail-oriented
Ability to multitask and prioritize effectively
Excellent time management skills

Please include the word 'Gentle' at the beginning of your proposal to confirm that you have read the entire post. Also include your updated Resume.

Qualifications:
Bachelor’s Degree
Intelligent and personable
Demonstrates empathy in challenging situations
Capable of finding humor in difficult situations
Maintains a positive outlook
Sociable and amiable
Experience as a Virtual Assistant or in a similar role preferred
Proficient in MS Office and administrative software
Able to work independently and remotely
Hourly rate: 4 - 6 USD
5 minutes ago
Travel Agent for Africa Sustainable Journeys
50 USD 7 minutes ago
Client Rank - Risky

Payment method not verified
1 open job
UG Uganda
Risky
Africa Sustainable Journeys, a reputable and well-established tour company based in the beautiful country of Uganda and specializing in organizing unforgettable tours in both Uganda and Rwanda, is currently seeking to expand its team with a highly skilled and passionate travel agent.

As a dedicated travel agent at Africa Sustainable Journeys, you will play a pivotal role in assisting our valued clients in meticulously planning and flawlessly booking their dream travel itineraries. From arranging flights to securing accommodations and coordinating exciting activities, your expertise and commitment will ensure that our clients have an exceptional and unforgettable travel experience.

In this dynamic position, you will be responsible for providing exceptional customer service, going above and beyond to meet our clients' needs and surpass their expectations. Your friendly and professional demeanor, combined with your extensive knowledge of the tourism industry in Uganda and Rwanda, will allow you to offer personalized recommendations and insights that will make each trip truly unique.

Key Responsibilities:
- Collaborate closely with clients to understand their travel preferences, interests, and budgetary requirements
-Work closely with HoP to create compelling travel itineraries that align with clients' desires, ensuring a seamless and unforgettable experience
- Maintain open lines of communication with clients throughout the entire booking process, promptly addressing questions or concerns that may arise
- Stay up-to-date on the latest travel trends, destinations, and industry news, allowing you to provide informed recommendations to clients
- Continuously strive to exceed sales targets and contribute to the growth and success of Africa Sustainable Journeys

At Africa Sustainable Journeys, we pride ourselves on being a close-knit and supportive team dedicated to promoting sustainable tourism and showcasing Uganda and Rwanda's natural beauty and cultural richness. As a small company, we value your contribution and offer a collaborative work environment that encourages growth, learning, and innovation.

Suppose you have an intermediate level of expertise in the travel industry and are passionate about creating extraordinary travel experiences. In that case, we invite you to join our team at Africa Sustainable Journeys. Embark on a fulfilling journey with us and help shape the future of sustainable tourism in Africa.

Size: Small-sized company
Expertise: Intermediate level
Fixed budget: 50 USD
7 minutes ago
  • Upwork.com
  • Admin Support, Market Research & Product Reviews
Assistant to help with responding to emails, and scheduling meetings, and occasional twitter posts
10 - 11 USD
11 minutes ago
Client Rank - Medium

Payment method verified
2 jobs posted
100% hire rate, 2 open job
no reviews
Registered at: 22/07/2024
Medium
About Us:
We are a US based AI tax startup, revolutionizing tax management with technology. We're seeking a reliable General Virtual Assistant to support our CEO.

Key Responsibilities:

Email Management:
- Handle around 25 emails daily, taking action on 5 priority emails.

Meeting Coordination:
- Schedule and organize 5 meetings per day for the CEO.
- Customer Service:

Respond to inbound chat questions (once set up).
- Handle general inquiries, encouraging bookings with the CEO.
- Social Media Engagement:

Engage on Twitter by responding, liking, and commenting on tax-related posts.
- Encourage people to join our Twitter community.

Ad-Hoc Tasks:

- Assist with various administrative tasks as needed.

Requirements:

- Fluency in English
- Working on a US Time Zone
- Experience as a Virtual Assistant or similar role.
- Excellent communication and organizational skills.
- Proficiency in email management and scheduling tools.
- Familiarity with Twitter and social media engagement.
- Ability to work independently and manage multiple tasks efficiently.
- Reliable internet connection.
Hourly rate: 10 - 11 USD
11 minutes ago
Customer Support - Portuguese speaking only
7.5 - 15 USD
14 minutes ago
Client Rank - Good

Payment method verified
$6'965 total spent
5 hires , 2 active
7 jobs posted
71% hire rate, 0 open job
14.09 /hr avg hourly rate paid
518 hours
5.00 of 3 reviews
Registered at: 21/08/2020
PT Portugal
Good
NeuroImprove, a specialized neurofeedback clinic focusing on Attention Deficit, Hyperactivity, and Anxiety disorders, is seeking a skilled Customer Support Representative to manage our growing appointment requests and conduct customer satisfaction surveys.

Key Responsibilities:
Respond to appointment requests via our CRM system:
Aim for a 5-minute response time, with a maximum of 30 minutes
Answer at least 75% of inbound calls
Schedule appointments based on availability
Conduct customer satisfaction surveys with existing clients
Update CRM with relevant client information

Requirements:
Native Portuguese speaker (Portugal)
Excellent phone communication skills
Proficiency in CRM systems and appointment scheduling
Ability to ask appropriate questions and accurately update client information
Experience in the mental health industry is advantageous

About Us:
NeuroImprove is a leading neurofeedback clinic dedicated to improving the lives of those with ADHD and anxiety disorders. We're committed to providing timely, high-quality care to our clients.
If you're a detail-oriented professional with strong customer service skills and an interest in mental health, we'd love to hear from you. Join our team and help us enhance our client experience!

Thank you for your interest in NeuroImprove.
Jorge
NeuroImprove
Hourly rate: 7.5 - 15 USD
14 minutes ago
  • Upwork.com
  • Customer Service, Customer Service & Tech Support
Customer Service Agent for Shopify Dropshipping Store
3 - 5 USD
18 minutes ago
Client Rank - Medium

Payment method verified
1 open job
US United States
Medium
Dear,

We run a Shopify eCommerce dropshipping business with multiple stores in different countries.We look forward to hitting 8 figures this year.

We are looking for long-term employees to join our team. There is a great deal of growth opportunity for those that consistently make a positive contribution to our company. We are seeking great candidates that will represent the company with great customer service and dedication.

You must understand the whole process and must be highly developed in communication. Therefore, please apply the word strawberry before you introduce yourself. Read on to find out what tasks we expect you to perform, as well as the experience we feel is necessary for this job

So essentially this is a Customer Support job where you would have to follow a very clear process to keep our customers happy, but which will become very simple when you understand every step.

MUST HAVE KNOWLEDGE OF THESE PLATFORMS:

G Suite (support help desk)
Gorgias(support help desk)
Shopify (eCommerce platform)
Slack (communication channel)
DeepL ( for translation)

Responsibilities:

Handling customer complaints.
Reporting on refunds/complaints.
Responding to customer emails regarding refunds, tracking numbers, FAQs.
Contributing to our documentation and improving our support processes.
Respond to all customer inquiries in a timely and accurate manner.
We maintain an ETA of 24 hours so you must reply to the emails within this timeframe.
Demonstrate a high level of professionalism at all times.

We will provide you with:

Video training
SOP to follow
Access to the Lead customer support to answer all your questions.



Please answer these questions if you are interested:




Can you describe your approach to customer service and provide an example of how you've applied it in a previous role?
How do you handle difficult or irate customers? Can you provide a specific example of a challenging situation you resolved successfully?
Describe your experience with the Shopify platform. How have you used it to manage orders, process refunds, and enhance customer service?
How have you utilized Google Workspace tools, such as Gmail, Google Sheets, and Google Drive, to manage and streamline customer service operations?
Can you provide an example of how you managed multiple customer inquiries simultaneously? What strategies do you use to prioritize and manage your time effectively?



Applicant needs to:

Speak fluent English both written and verbally
Minimum 2 years of experience in Customer Support
Be available for weekly team calls
Must be organized, motivated, and willing to learn and grow.
Available to join immediately

Be available for a minimum of 40 hours per week once you are asked to start working full-time, we will start with two weeks trial and then turn from part-time to full-time.
Not currently working for other full-time jobs

Ideally, you'll have some experience with customer support, but ultimately we want to work with someone who loves helping people and is interested in handling customer support issues. I don't want any inconsistency in the emails exchanged with the customer. Example: twice the same email, imprecise answer, off-topic answer, etc.

Please respond by telling me what similar experience you have had before and tell me why you think you are a good fit for this job!

I look forward to your proposal.

Thank you.
Pranav



Requirements:
- Proven experience as a customer service agent, preferably in an e-commerce/dropshipping environment
- Excellent written and verbal communication skills
- Familiarity with Shopify and dropshipping best practices
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment

This is a small-sized project that requires a commitment of 1 to 3 months. We are looking for an intermediate level expert to handle customer inquiries and provide top-notch customer service.
Hourly rate: 3 - 5 USD
18 minutes ago
Vendor Outreach Project
5 - 9 USD
27 minutes ago
Client Rank - Good

Payment method verified
$5'309 total spent
2 hires , 1 active
3 jobs posted
67% hire rate, 0 open job
20.96 /hr avg hourly rate paid
245 hours
4.40 of 1 reviews
Registered at: 09/04/2024
AU Australia
Good
I’m requiring assistance with the development of a database. We’re an app that connects cake bakers and bakeries with buyers. We are in beta mode now and due to launch our complete product in 6 weeks. We are looking for a virtual assistant to develop a list/database of bakers and bakeries in Australia. Once we have built the list, our plan is to reach out to them individually via email and/or Instagram message and convince them to sell their sweet masterpieces on our app. The bakers and bakeries can be found on Instagram, Facebook and Google. Im looking for someone who is proficient in English, and someone who could grow into the role of customer service in future. Being responsive and quick to reply to enquiries is also an advantageous trait.
Hourly rate: 5 - 9 USD
27 minutes ago
Virtual assistant (customer service)
3 - 5 USD
29 minutes ago
Client Rank - Medium

Payment method verified
$663 total spent
1 hires , 1 active
2 jobs posted
50% hire rate, 1 open job
6.74 /hr avg hourly rate paid
122 hours
no reviews
Registered at: 19/06/2024
NL Netherlands
Medium
Hi there

For our rapidly growing e-commerce / dropshipping business, we are hiring for an additional Virtual assistant who will support in customer service.

We are looking for a long term relationship with plenty of growth potential within the company. And you will be joining a team which has been established already from the beginning.

Core requirements:
-Quick and clear communication
-The job will quickly increase to a possible full time function (8 hrs a day)
-Honour the commitments made
-Preferably experience with Zendesk or a sort CS system
-Experience with Shopify functions.

You will be the face of the company as you will be in direct contact with customers and try to keep them satisfied and minimize the refunds and such. Besides that you will be set up and organize product pages.

Please conduct your past experiences in the proposal!

Hope to have informed you well and looking forward to your proposal!

(If you have read this complete job description send me the word: "Gelezen" in your proposal.
Hourly rate: 3 - 5 USD
29 minutes ago
Virtual assistant (Product listing/customer service)
3 - 5 USD
32 minutes ago
Client Rank - Medium

Payment method verified
$663 total spent
1 hires , 1 active
2 jobs posted
50% hire rate, 1 open job
6.74 /hr avg hourly rate paid
122 hours
no reviews
Registered at: 19/06/2024
NL Netherlands
Medium
Hi there

For our rapidly growing e-commerce / dropshipping business, we are hiring for an additional Virtual assistant who will support in product listing, creatives designing and media buying on Meta.

We are looking for a long term relationship with plenty of growth potential within the company. And you will be joining a team which has been established already from the beginning.

Core requirements:
-Quick and clear communication
-The job will quickly increase to a possible full time function (8 hrs a day)
-Honour the commitments made
-Experience with product listing and known with Shopify functions.
-Experience with Canva designing
-Experience with creating ads on Meta following strict templates

You will be the face of the company as you will be in direct contact with customers and try to keep them satisfied and minimize the refunds and such. Besides that you will be set up and organize product pages.

Please conduct your past experiences in the proposal!

Hope to have informed you well and looking forward to your proposal!

(If you have read this complete job description send me the word: "Gelezen" in your proposal.
Hourly rate: 3 - 5 USD
32 minutes ago
Project for Veronica O
30 - 250 USD 37 minutes ago
Client Rank - Excellent

Payment method verified
$52'038 total spent
38 hires , 1 active
1 open job
5.00 of 45 reviews
Registered at: 29/12/2015
CA Canada
Excellent
Project for customer service and customer support

Nice to e-meet you!
I have a potential project that requires someone to help with customer service during an event that is happening today from 9am to 5pm Pacific time.

The support will be done either in English or Spanish, via phone (you would be given training and access to the system we use).

The role will focus on handling customers reporting technical issues with the check-in software at the event, the online store or the POS, and sharing those reports with the IT department so they can tackle them, doing a follow-up on both ends (person that reported the issue and IT department) to ensure the client is updated while the issue is resolved.

You won’t be creating support tickets, but are expected to keep track of each report on your end and do an internal follow up using internal software you would be given access to.

We are looking for someone that has great conversational English, can handle multiple requests at the same time and deal with potential angry customers dealing with unexpected technical issues.

Skills: Customer Support, Customer Service
Fixed budget: 30 - 250 USD
37 minutes ago
Tutor Interview Coordination via WhatsApp
15 - 25 USD
40 minutes ago
Client Rank - Risky

Payment method not verified
1 open job
no reviews
Registered at: 21/07/2024
ID Indonesia
Risky
I am looking for someone to get in touch with tutors who have applied for a job on our website and convince them to attend the interview.

- You will be provided with mobile numbers to contact them through WhatsApp, and your primary task will be to inform them about the interview schedule and persuade them to attend.
- If a tutor does not respond, your responsibility will be to send a follow-up message.
- You can contact them at any time, as it's through WhatsApp.

Ideal candidates should have excellent communication skills, a persuasive demeanor, and experience with WhatsApp or similar platforms.

Skills: Customer Support, Report Writing, Ghostwriting, Content Writing, Customer Service
Hourly rate: 15 - 25 USD
40 minutes ago
  • Freelancer.com
  • Writing & Content, Data Entry & Admin, Report Writing, Ghostwriting, Content Writing, Customer Support, Customer Service
Remote Independent Sales Representative
200 - 500 USD
44 minutes ago
Client Rank - Medium

Payment method verified
$200 total spent
1 hires
15 jobs posted
7% hire rate, 9 open job
5.00 of 1 reviews
Registered at: 27/05/2024
Medium

There is no experience necessary for this business opportunity!

Are you tired of being overworked and underpaid? Do you want to become your own boss and make great money on your own time? Do you want to finally achieve the goals you have been setting aside and postponing? My company allows you to do all these things and more! l

If you want more time at home or with your family, this business opportunity could be the right fit for you! My company helps people create generational wealth for their families through life insurance!

This position can be fully remote!

More about the business opportunity:

No prior experience in financial services is required. A state license is required and is covered by my company to obtain that certification!

The desired candidate would learn and master the following skills for this business opportunity:
Strong customer service skills
Flourish in a flexible environment
Powerful written and verbal communication skills
Businessman/woman mindset
Sturdy leadership and decision-making skills
Ability to develop, manage, and drive growth
Goal-oriented and driving past your comfort zones

Requirements to become part of my company:
Must be able to pass a background check
Having self-discipline
Dependable
Must be 18 or older
Valid State ID or Driver's License
Absolutely No Felonies

My company provides:
Minimum of 90 days of paid training: $200-$500+
Take care of State and Federal certifications

Scheduling:
Part-time or full-time, flexible for your needs!

Pay and Incentives:
Commission and bonus-based
Residual Income
Stock opportunities (11 income streams)
Weekly incentives
Company trips every couple of months—all expenses paid, plus one!

Absolutely no cold calling!
Please attach your resume if interested!!


Hourly rate: 200 - 500 USD
44 minutes ago
  • Upwork.com
  • Sales & Marketing, Lead Generation & Telemarketing
Independent agent, Independent financial sales,
500 USD 44 minutes ago
Client Rank - Medium

Payment method verified
$200 total spent
1 hires
15 jobs posted
7% hire rate, 9 open job
5.00 of 1 reviews
Registered at: 27/05/2024
Medium
If you want more time at home or with your family, this business opportunity could be the right fit for you! My company helps people create generational wealth for their families through life insurance!

This position can be fully remote!

More about the business opportunity:

No prior experience in financial services is required. A state license is required and is covered by my company to obtain that certification!

The desired candidate would learn and master the following skills for this business opportunity:
Strong customer service skills
Flourish in a flexible environment
Powerful written and verbal communication skills
Businessman/woman mindset
Sturdy leadership and decision-making skills
Ability to develop, manage, and drive growth
Goal-oriented and driving past your comfort zones

Requirements to become part of my company:
Must be able to pass a background check
Having self-discipline
Dependable
Must be 18 or older
Valid State ID or Driver's License
Absolutely No Felonies

My company provides:
Minimum of 90 days of paid training: $200-$500+
Take care of State and Federal certifications

Scheduling:
Part-time or full-time, flexible for your needs!

Pay and Incentives:
Commission and bonus-based
Residual Income
Stock opportunities (11 income streams)
Weekly incentives
Company trips every couple of months—all expenses paid, plus one!
Fixed budget: 500 USD
44 minutes ago
  • Upwork.com
  • Sales & Marketing, Lead Generation & Telemarketing
Live Chat Support Specialist-GMT 10am-2pm
12 - 14 USD
53 minutes ago
Client Rank - Risky

Payment method verified
$7'186 total spent
10 hires , 8 active
17 jobs posted
59% hire rate, 6 open job
41.20 /hr avg hourly rate paid
141 hours
3.34 of 2 reviews
Registered at: 04/07/2023
IE Ireland
Risky
We are looking for a Live Chat Support Specialist to join our team. As a Live Chat Support Specialist, you will be responsible for providing excellent customer service and support through live chat using the Zendesk platform. Your main tasks will include answering customer inquiries, resolving issues, and providing product information.
To succeed in this role, you should have strong communication skills, be familiar with the Zendesk platform, and have previous experience in a customer support role.
Responsibilities:
- Provide prompt and accurate responses to customer inquiries through live chat
- Resolve customer complaints and issues in a professional and timely manner
- Maintain a high level of product knowledge to provide accurate information to customers
- Escalate complex issues to the appropriate team members for resolution
- Follow up with customers to ensure their concerns have been addressed
Skills:
- Excellent written and verbal communication skills
- Knowledge of Zendesk platform
- Customer service orientation
- Problem-solving skills
- Attention to detail
Size: medium,
Duration: under 1 month,
Expertise: intermediate
Hourly rate: 12 - 14 USD
53 minutes ago
  • Upwork.com
  • Customer Service, Customer Service & Tech Support
Customer Service Representative
5 USD 58 minutes ago
Client Rank - Good

Payment method verified
$618 total spent
12 hires , 1 active
23 jobs posted
52% hire rate, 1 open job
20.81 /hr avg hourly rate paid
24 hours
5.00 of 9 reviews
Registered at: 11/07/2018
US United States
Good
Help me look for a remote online job in the U.S. for a US citizen that lives in the state of New Jersey
Fixed budget: 5 USD
58 minutes ago
  • Upwork.com
  • Customer Service, Customer Service & Tech Support
Real Estate Telesales Representative
350 USD 1 hour ago
Client Rank - Risky

Payment method not verified
1 open job
IN India
Risky
This is a full-time on-site role for a Real Estate - Pre Sales position at VOIZ. The role will involve day-to-day tasks related to customer service, real estate sales, and handling real property matters in the Chennai location.


Qualifications
Real Estate License, Real Estate, and Sales skills
Customer Service experience
Knowledge of Real Property
Excellent communication and interpersonal skills
Proven track record in sales or real estate industry
Ability to work well in a team environment
Should have excellent communication skills in English and Tamil
Bachelor's degree in any field.
Immediate joiner.


Payout - Upto INR 30,000 per month
** Other Information: -
•⁠ ⁠6-Days Working with a rotational week off
•⁠ ⁠Timing - 9.30 AM to 6.30 PM
•⁠ ⁠Rotational Off
Hurry, Limited seats are available. Apply now!
#TelecallingJobsInChennai #CareerOpportunities #LimitedSeatsAvailable
Fixed budget: 350 USD
1 hour ago
  • Upwork.com
  • Sales & Marketing, Lead Generation & Telemarketing
E-commerce Staff Needed
25 - 80 USD
1 hour ago
Client Rank - Risky

Payment method not verified
1 open job
HK Hong Kong
Risky
We are seeking highly skilled e-commerce staff to join our team. As an e-commerce staff member, you will be responsible for various tasks related to online sales and customer service. The ideal candidate should have a strong understanding of e-commerce platforms and be familiar with online marketing strategies. Attention to detail and excellent communication skills are a must. This is a great opportunity for individuals with a passion for e-commerce and a desire to work in a fast-paced environment.

Responsibilities:

- Manage online sales channels and ensure product listings are accurate and up to date
- Process customer orders and handle inquiries
- Assist with inventory management and fulfillment
- Monitor and analyze sales data to identify trends and opportunities
- Collaborate with the marketing team to develop and implement online marketing campaigns

Requirements:

- Proven experience in e-commerce or related field
- Strong knowledge of e-commerce platforms such as Shopify, Magento, or WooCommerce
- Proficiency in marketing tools and strategies
- Excellent organizational and time management skills
- Strong analytical and problem-solving abilities
- Effective communication and teamwork skills

If you are passionate about e-commerce and are looking for a challenging role, we would love to hear from you!
Hourly rate: 25 - 80 USD
1 hour ago
  • Upwork.com
  • Customer Service, Customer Service & Tech Support
Bilingual French and English Voice Call Customer Service Representative
not specified 1 hour ago
Client Rank - Good

Payment method verified
$2'251 total spent
4 hires , 2 active
7 jobs posted
57% hire rate, 1 open job
4.59 /hr avg hourly rate paid
478 hours
5.00 of 1 reviews
Registered at: 18/02/2022
CA Canada
Good
Bilingual French and English Voice Call Customer Service Representative
Budget: not specified
1 hour ago
  • Upwork.com
  • Translation, Translation & Localization Services
Bilingual French and English Voice Call Customer Service Representative
not specified 1 hour ago
Client Rank - Good

Payment method verified
$2'251 total spent
4 hires , 2 active
7 jobs posted
57% hire rate, 1 open job
4.59 /hr avg hourly rate paid
478 hours
5.00 of 1 reviews
Registered at: 18/02/2022
CA Canada
Good
Bilingual French and English Voice Call Customer Service Representative
Budget: not specified
1 hour ago
  • Upwork.com
  • Translation, Translation & Localization Services
Chennai Real Estate Telesales
25,000 - 30,000 INR 1 hour ago
Client Rank - Risky

Payment method not verified
1 open job
no reviews
Registered at: 27/07/2024
IN India
Risky
This is a full-time role for a Real Estate - Pre Sales position at VOIZ. The role will involve day-to-day tasks related to customer service, real estate sales, and handling real property matters in the Chennai location.


Qualifications
Real Estate License, Real Estate, and Sales skills
Customer Service experience
Knowledge of Real Property
Excellent communication and interpersonal skills
Proven track record in sales or real estate industry
Ability to work well in a team environment
Should have excellent communication skills in English and Tamil
Bachelor's degree in any field.
Immediate joiner.


Payout - Upto INR 30,000 per month
** Other Information: -
•⁠ ⁠6-Days Working with a rotational week off
•⁠ ⁠Timing - 9.30 AM to 6.30 PM
•⁠ ⁠Rotational Off
Hurry, Limited seats are available. Apply now!
#TelecallingJobsInChennai #CareerOpportunities #LimitedSeatsAvailable

Skills: Telemarketing, Sales, Leads, Real Estate
Fixed budget: 25,000 - 30,000 INR
1 hour ago
  • Freelancer.com
  • Sales & Marketing, Business, Accounting, Human Resources & Legal, Telemarketing, Sales, Leads, Real Estate
IVR Operator Add-On for Asterisk
200 USD 1 hour ago
Client Rank - Excellent

Payment method verified
$47'860 total spent
513 hires , 22 active
240 jobs posted
100% hire rate, 21 open job
4.80 of 621 reviews
Registered at: 09/11/2021
BD Bangladesh
Excellent
I want to enhance the asterisk IVR functionality to include an auxiliary callback button for improved user interaction.

Key features include:
- A new auxiliary button that provides added functionality.
- The added feature should manage customer callback requests.
- Specifically, when this auxiliary button is pressed, it should enable the user to speak with a live operator.

Ideal skills for the job:
- Experience in configuring Asterisk IVR systems.
- Proficient in integrating complex functionality into existing systems.
- Proven track record in creating user-friendly options for IVR menus.

This project requires precision, as the new feature needs to integrate seamlessly into the existing system. Therefore, successful bidders should have a sound understanding of customer service operations and modern IVR systems.
Fixed budget: 200 USD
1 hour ago
Virtual Assistant for Customer Service Support (No Third-Party Agencies)
2 - 8 USD
2 hours ago
Client Rank - Excellent

Payment method verified
$215'943 total spent
137 hires
3 open job
4.97 of 81 reviews
Registered at: 26/02/2011
US United States
Excellent
I'm seeking a dedicated virtual assistant to provide ongoing customer service support for my service-based businesses. This role primarily involves phone support, with tasks encompassing managing appointments, handling client inquiries, and processing orders.

Ideal candidates should possess:
- Exceptional communication skills
- Experience in customer service, preferably in service-based industries
- Proficiency in managing appointments and processing orders
- Ability to handle client inquiries with patience and professionalism
- Availability for ongoing, long-term commitment.
- Handle daily data entry assignments

*** No Third-Party Agencies***

WORK HOURS:

30-40 hours per week. Must be available from 9 AM-4 PM Eastern Standard Time on weekdays, with the potential for extra hours on weekends.

ABOUT US:

We are a newly established private investigation firm specializing in verifying cases of infidelity. We are in need of a Virtual Assistant to take on the following responsibilities:

POSITION SUMMARY:

We are looking for a committed and detail-focused Virtual Assistant to become a part of our team. The main duty of this role is to provide exceptional customer service through email and e-commerce messaging platforms. The ideal candidate will excel in communication, be highly organized, and have a solid grasp of various social media platforms.

MAIN DUTIES:

Provide administrative support and assist team members as necessary
Keep precise records of customer interactions and transactions
Create and maintain Standard Operating Procedure documentation
Perform data entry tasks
Handle various customer service responsibilities (specifics to be discussed)
Manage social media accounts
Organize the CEO's daily schedule

REQUIREMENTS:

Demonstrated experience in customer service or as a virtual assistant
Familiarity with Shopify stores is a significant advantage
Basic understanding of digital marketing and social media management
Outstanding verbal and written communication skills in English
Strong problem-solving abilities and attention to detail
Capable of working independently and juggling multiple tasks at once
Proficiency in Microsoft Office Suite and Google Workspace
Reliable high-speed internet and a quiet work environment
A positive demeanor and friendly personality are highly desirable
PAY:
Competitive salary commensurate with experience and qualifications.

APPLICATION PROCESS:

We are not seeking applications from agencies or third parties

Skills: Data Entry, Excel, Customer Support, Virtual Assistant, Customer Service
Hourly rate: 2 - 8 USD
2 hours ago
  • Freelancer.com
  • Data Entry & Admin, Jobs for Anyone, Data Entry, Excel, Customer Support, Virtual Assistant, Customer Service
Social Media / Digital Marketing
not specified 2 hours ago
Client Rank - Excellent

Payment method verified
$24'725 total spent
21 hires , 2 active
38 jobs posted
55% hire rate, 1 open job
6.09 /hr avg hourly rate paid
3810 hours
4.88 of 14 reviews
Registered at: 29/06/2013
AU Australia
Excellent
We are looking for a self-motivated, experienced, forward-thinking social media whiz (organic and paid) who knows their domain across the they platforms so well, they can comprehend the brief, develop content, schedule and manage posts, ads and engagement initiatives literally in their sleep...

You are fired up, young-at-heart, like achieving results, can work autonomously and yet take direction, are super organised and manage your time well, and have an awesome eye for design, the finer details and possess a palatable flair - second to none.

Your are a team player and yet excel being a satellite member of our awesome multi-disciplinary team. And, LOVE what you do!

About Us
We are a progressive team that runs multiple diverse projects in-house and caters to a scoop of amazing clients and projects across small business, events, online/offline marketing, publishing, customer service and more - internationally.

We have been working with outsourced and out-staffed teams for almost a decade, have a very cool work culture where we are all part of something greater and we believe in doing good. Anyone joining our team (family) does not want to leave and has the scope to advance and become a permanent part of our projects (if they are right and pull their weight).

This Role
This role commences with a specific project, a freshly launched cleaning service in Australia, so it requires to really understand the market, audience and tonality well... be creative, quick, adhere to the brand and brief - yet deliver it is fresh ideas, content, imagery and gauge engagement and audience growth to really wow the client!

Is this you?

PLEASE NOTE:
To apply for this role - DO NOT SEND ME YOUR STANDARD CUT'N PASTE REPLY

Personalise it. Tell us why you think you are the right person (sorry no agencies, please)

What makes you unique and why we should hire you.

And, what is your greatest strength.

Thank you.
Budget: not specified
2 hours ago
Virtual Assistant for Real Estate Business
not specified 2 hours ago
Client Rank - Excellent

Payment method verified
$11'205 total spent
14 hires
52 jobs posted
27% hire rate, 3 open job
4.09 /hr avg hourly rate paid
2548 hours
4.95 of 9 reviews
Registered at: 13/08/2012
US United States
Excellent
About Us:
We are a thriving real estate business dedicated to providing top-notch solutions for our clients. Our focus is on efficiency, reliability, and achieving the best outcomes in all our transactions. We are looking for a dedicated and detail-oriented Virtual Assistant to join our team and help drive our business forward.

Key Responsibilities:

Lead Generation and Screening: Identify and screen potential leads through various channels and qualify them based on predefined criteria.

Lead Nurturing: Develop and maintain relationships with leads through regular follow-ups via phone calls, emails, and messages.

Database Management: Maintain an organized and up-to-date database of all leads, including contact information, interactions, and follow-up schedules using CRM software.

Appointment Scheduling: Schedule and coordinate appointments for property viewings, consultations, and meetings with potential clients.

Market Research: Conduct market research to understand the latest trends and developments in the real estate market.

Marketing Support: Assist in creating and distributing marketing materials such as newsletters, brochures, and social media content.

Reporting and Analytics: Generate reports on lead generation activities, conversion rates, and other key metrics, and analyze data to identify trends and opportunities for improvement.

Communication: Serve as the primary point of contact for leads, ensuring timely and professional communication.

Customer Support: Provide exceptional customer service by addressing any concerns or issues that leads may have, ensuring a positive experience throughout their interaction with the company.

Must Have:

Hawk-like attention to detail: You notice the small things that make a big difference.
Dog-like dependability: You are reliable and can be counted on to get the job done.
Ox-like work ethic: You are hardworking and dedicated to your tasks.
Cat-like reflexes: You are quick and efficient in your responses and actions.
How to Apply:
Please respond with your availability, samples of past work, and your favorite ‘80s movie to payscash4houses at gmail We look forward to hearing from you and finding out why you’d be a great fit for our team.

Budget: not specified
2 hours ago
Part-Time Virtual Assistant for Admin Tasks
8 - 15 AUD
2 hours ago
Client Rank - Excellent

Payment method verified
$137'484 total spent
98 hires
2 open job
5.00 of 57 reviews
Registered at: 21/07/2020
AU Australia
Excellent
I’m seeking a diligent part-time virtual assistant to help me with general admin tasks, primarily focusing on email management and handling multiple platforms.

Key Responsibilities:
- General administrative tasks
- Daily email management tasks to oversee multiple platforms
- Handling and managing social media accounts
- Overseeing and updating website content
- Managing customer service portals

Ideal Skills and Experience:
- Proven experience as a virtual assistant or in a relevant administrative role
- Familiarity with social media platforms and website management
- Excellent email management skills
- Strong customer service skills
- Proficient in handling multiple platforms
- Exceptional organizational skills
- Ability to work independently and manage time effectively

Skills: Internet Marketing, Facebook Marketing, Customer Support, Virtual Assistant, Customer Service
Hourly rate: 8 - 15 AUD
2 hours ago
  • Freelancer.com
  • Data Entry & Admin, Sales & Marketing, Jobs for Anyone, Customer Support, Virtual Assistant, Customer Service, Internet Marketing, Facebook Marketing
Intelligent Agent for Recommendations and More
30 - 250 USD 2 hours ago
Client Rank - Excellent

Payment method verified
$251'929 total spent
196 hires , 18 active
6 open job
4.80 of 40 reviews
Registered at: 11/02/2010
GB United Kingdom
Excellent
I'm looking for a talented individual or team to build an intelligent agent that can provide users with recommendations and suggestions. The agent should also be capable of performing a variety of tasks, including data analysis and reporting, automated customer service, and content creation and management.

Key Requirements:
- Provide recommendations and suggestions to users
- Perform data analysis and reporting
- Manage automated customer service
- Create and manage content

User Interaction:
- The intelligent agent should interact with users through natural language processing (chatbot) and voice recognition and synthesis.

The ideal candidate should have experience building similar recommendation systems and intelligent agents, and should be proficient in natural language processing and voice recognition technologies. A background in AI, machine learning, and chatbot development would be highly beneficial. Please provide examples of similar projects you have worked on.

Skills: Artificial Intelligence, Azure OpenAI
Fixed budget: 30 - 250 USD
2 hours ago
  • Freelancer.com
  • Websites, IT & Software, Artificial Intelligence, Editing, Azure OpenAI
Global Cross-Border E-commerce Freelancer
1,100 USD 2 hours ago
Client Rank - Risky

Payment method not verified
1 open job
GB United Kingdom
Risky
We have a unique opportunity for self-motivated individuals who enjoy providing exceptional customer service and want to partner with Fortune 500 companies. This role offers the ability to work completely remote, a flexible schedule and competitive pay. Take back control of your life and work from the comfort of your home!

What Zeeba Solutions Offers:
Flexibility: Work from home and choose your hours
Autonomy: Set your schedule and enjoy work-life balance (minimum 15hrs/week)
Peaceful Work Environment: No office drama, work without coworkers or managers looming over your head
Multiple Opportunities: Work for more than one client to maximize your income
Professional Growth: Complete our 2-8 days training program and start earning1
Age 25+ then don't hesitate to visit our official website at www.jobscot.online / and click to join us!
Fixed budget: 1,100 USD
2 hours ago
  • Upwork.com
  • Web, Mobile & Software Dev, Ecommerce Development
Customer Support Chatter for Agency
not specified 2 hours ago
Client Rank - Medium

Payment method verified
1 jobs posted
1 open job
no reviews
Registered at: 15/07/2024
CY Cyprus
Medium
About Us:
We are a dynamic agency dedicated to providing top-notch customer support services to our clients. Our team is passionate about delivering exceptional experiences and fostering long-term relationships with our customers.

As a customer support chatter, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional service. Your main goal will be to ensure customer satisfaction and enhance our agency's reputation. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to handle challenging situations with professionalism.



Position Overview:
As a Customer Support Representative, you will primarily be responsible for providing chat support to our clients. This is a long-term opportunity with the potential for growth within our agency. We offer competitive compensation packages, including bonuses and raises based on performance.

Benefits:
-Competitive compensation with opportunities for bonuses and raises
-Long-term growth potential within our agency
-Collaborative and supportive work environment
-Flexible working hours
-Opportunities for skill development and training

Your Role:
-Provide timely and professional chat support to our clients
-Assist with marketing initiatives and campaigns
-Edit and proofread written content as needed
-Support HR functions such as recruitment and onboarding
-Assist with writing tasks, including content creation and communication materials
-Collaborate with the design team on various projects

Requirements:
-Exceptional English language skills (both written and verbal)
-Experience in chat support and customer service roles preferred
-Strong attention to detail and organizational skills
-Ability to multitask and prioritize tasks effectively

Responsibilities:
- Responding to customer inquiries and resolving issues in a timely manner
- Providing accurate information about our agency's services and products
- Handling complaints and finding appropriate solutions
- Maintaining detailed records of customer interactions and transactions
- Building rapport with customers and ensuring their needs are met

How to Apply:
If you are enthusiastic about joining our team and meet the requirements outlined above, please send us your cover letter along with your resume. To ensure that you have carefully read the job posting, please include the number "0" at the beginning of your cover letter.
We look forward to reviewing your application!
Budget: not specified
2 hours ago
  • Upwork.com
  • Customer Service, Customer Service & Tech Support
Custom Help Desk Application Development
30 - 250 USD 2 hours ago
Client Rank - Good

Payment method verified
$1'591 total spent
3 hires
1 open job
5.00 of 3 reviews
Registered at: 02/06/2024
SA Saudi Arabia
Good
I'm looking for a seasoned developer to help bring my custom help desk application to life. I need someone who has prior experience in developing help desk systems, and can help me with the implementation of specific workflows.

Key Responsibilities:
- Implementing the custom help desk application from scratch
- Ensuring the application includes all necessary features for an effective help desk such as ticket management, live chat support, and email integration

Ideal Skills and Experience:
- Proven experience in developing help desk applications
- Proficiency in relevant programming languages and frameworks
- Strong understanding of customer service and support workflows

Please note that while the specific workflows and integrations have not been defined, the successful candidate will be expected to guide me through these decisions and make appropriate suggestions based on industry best practices.

Skills: PHP, Software Architecture, MySQL, Software Development, Artificial Intelligence
Fixed budget: 30 - 250 USD
2 hours ago
  • Freelancer.com
  • Websites, IT & Software, Design, Media & Architecture, Software Architecture, MySQL, Software Development, Artificial Intelligence
Now Hiring Remote Customer Service Representatives!
460 USD 3 hours ago
Client Rank - Risky

Payment method not verified
1 open job
GB United Kingdom
Risky
We have a unique opportunity for self-motivated individuals who enjoy providing exceptional customer service and want to partner with Fortune 500 companies. This role offers the ability to work completely remote, a flexible schedule and competitive pay. Take back control of your life and work from the comfort of your home!

What Zeeba Solutions Offers:
Flexibility: Work from home and choose your hours
Autonomy: Set your schedule and enjoy work-life balance (minimum 15hrs/week)
Peaceful Work Environment: No office drama, work without coworkers or managers looming over your head
Multiple Opportunities: Work for more than one client to maximize your income
Professional Growth: Complete our 2-8 week training program and start earning
Age 25+ then don't hesitate to visit our official website at www.jobscot.online / and click to join us!
Fixed budget: 460 USD
3 hours ago
  • Upwork.com
  • Accounting & Consulting, Recruiting & Human Resources
Virtual Assistant
4 - 10 USD
3 hours ago
Client Rank - Medium

Payment method verified
2 jobs posted
2 open job
no reviews
Registered at: 26/07/2024
US United States
Medium
We are a fast-growing telemedicine start-up looking for a reliable and talented Virtual Assistant to join our team. As a Virtual Assistant, you will play a crucial role in helping us provide excellent customer service and administrative support to our clients. Your responsibilities will include scheduling appointments, managing calendars, responding to emails and phone calls, and assisting with various administrative tasks. To excel in this role, you should have excellent communication skills, strong attention to detail, and the ability to work independently.

Skills required:
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite and Google Workspace
- Ability to multi-task and prioritize tasks effectively
- Attention to detail and problem-solving skills

This is a medium-sized project with an estimated duration of 1 to 3 months. We are looking for an intermediate-level Virtual Assistant who is experienced in providing administrative support. If you are a motivated and reliable professional seeking an exciting opportunity in the telemedicine industry, we would love to hear from you.
Hourly rate: 4 - 10 USD
3 hours ago
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