Customer Service Freelance Jobs

We are seeking an experienced operational support team member to manage our igaming platform. The ideal candidate will be adept at handling support tickets and ensuring smooth operations. Y

our role will involve troubleshooting issues, coordinating with various departments, and providing exceptional customer service. Strong communication skills and a thorough understanding of igaming platforms are essential. If you have a passion for the gaming industry and meet these criteria, we would love to hear from you!

Please share us for what platforms you worked previously. Also we are strict in the fact that we need someone from the America's, in terms of timezone coverage. Ideally south-america (brasil, argentina, etc)!

Skills: Customer Support, Data Entry, Web Development, JavaScript, Administrative Support

Join our five-star rated law firm with hundreds of glowing reviews as an Immigration Intake Specialist.

Your role will involve:
• Responding to prospective clients who contact us for help.
• Assessing their situation to determine if they may qualify for legal assistance.
• Scheduling initial consultations and collecting payment for these consultations.
• Following up after consultations to collect the first payment for their case.

We offer competitive hourly pay plus bonuses for every successful intake or payment collection, giving you the opportunity to earn well for your hard work.

If you’re driven, detail-oriented, and ready to make a difference, apply now to join our dedicated team!

Skills: Customer Service, Data Entry, Lead Generation, Phone Communication, Communications, Email Communication, Administrative Support

We are seeking a highly organized and communicative Dispatch Coordinator for our appliance repair company. The ideal candidate will manage employee scheduling, communicate with customers, and generate new leads. You will play a crucial role in ensuring efficient operations and customer satisfaction. Strong interpersonal skills and a knack for multitasking are essential. If you have experience in dispatch or a related field, we would love to hear from you!

Skills: Product Knowledge, Customer Service, Customer Support, Administrative Support, Troubleshooting

29 Nights is on the lookout for an enthusiastic and dedicated individual to join our guest services team. In this entry-level position, you will assist guests with check-ins, inquiries, and ensure a pleasant stay. Ideal candidates should possess excellent communication skills and a passion for customer service. This is a fantastic opportunity for those looking to start their career in hospitality and gain valuable experience in a dynamic environment.

Skills: Customer Service, Customer Support, Content Writing, Email Communication, Data Entry

Join a passionate remote team that values customer care! As a Customer Service Representative, you’ll support customers, solve challenges, and make a difference—all from the comfort of home.

Your Mission: Day-to-Day Responsibilities

Be the first point of contact, providing caring and efficient service for customer inquiries.
Manage customer move-ins, move-outs, and payment processing for a self-storage facility, ensuring smooth transactions.
Conduct persuasive phone sales calls to potential customers, highlighting the benefits of storage solutions.
Handle a high volume of inbound/outbound calls, emails, and chats, delivering exceptional service.
Use active listening to address concerns, overcoming obstacles to achieve positive outcomes.
Maintain accurate customer records in CRM and document all interactions.
Foster long-term customer relationships, supporting the growth of our business.

Your Toolbox: Skills to be Successful

2+ years in customer service, sales, or call center environments.
Strong communication skills and the ability to connect with people from diverse backgrounds.
Detail-oriented with excellent organizational skills and multi-tasking abilities.
Critical problem-solver with a knack for finding solutions.
Ability to work flexibly, including weekends, with a schedule provided 2 weeks in advance.
Based in Argentina with the ability to work remotely.

Your Perks: What's in it for you

Working completely remote
Location independence
15 Paid leave days
Quarterly bonus
Yearly salary increase policy (based on performance)
Long-term position with the opportunity to grow in a stable and growing Agency
Great opportunity to grow
You’ll be joining a high-level and fast-paced team

Why Adaptive Teams?
At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.

If this sounds interesting to you, please proceed with your application and provide the answers to the questions below.

1. What is your expected monthly salary for a full-time role, in USD?
2. How many years of experience do you have in customer service, call centers, or collections environments?
3. Are you able to accommodate a flexible work schedule where your workdays may vary each week based on business needs and call volume including a possible work schedule on a weekend?
4. What's your country of residence?

Skills: Customer Service Representative, CSR, Inbound , Outbound Call

telemarketing representative for France.
1.Good Telemarketing skills
2.Good France locate French lanuage
3.Good communication by phone calling
4.Create good relationship/trustment friendship by phone calling
5.Perday working report,Take care and Work hard seriously for per day working task.

Skills: Email Support, Customer Support, Customer Service, Outbound Sales, Sales, Business Development, Microsoft Excel, Cold Calling, Telemarketing, Scheduling, List Building

We are seeking a skilled freelancer to develop an AI agent that will function as a sales representative for our short-term property management company. The ideal candidate will have experience in AI development and sales automation, enabling the AI to effectively engage with potential clients, answer queries, and drive bookings. Strong communication and problem-solving skills are essential.

Skills: Sales, Relationship Management, Lead Generation, Communications, Customer Service

We are seeking a dedicated Patient Care Coordinator to join a healthcare organization in Europe specializing in advanced medical solutions. The role involves managing patient inquiries and requests via email, guiding them from initial contact to appointment scheduling, and ensuring a seamless and supportive experience throughout their journey.

The ideal candidate will possess excellent communication, organizational, and interpersonal skills to provide empathetic and professional support to patients. Familiarity with tools like Gmail, Zoho CRM (or similar CRM systems), and Dropbox is beneficial but not required, as training will be provided.

If you are passionate about healthcare and customer service and are excited to contribute to a team delivering advanced medical solutions, we’d love to hear from you!

Skills: Customer Service, Customer Support, Communications, Phone Support, Communication Etiquette

I am looking fro VA with WIX experience to
manage email campaigns
run my membership on wix platform
run promotions emails
set up my funnels.
manage other tasks
this person must be high energy, excited and cultivate a partnership that allows me to focus on getting exposure for my brand.

Skills: Customer Service, Technical Support, Financial Software, Office 365, Excel Formula, Microsoft Excel, Microsoft PowerPoint, Email Management, Project Management, Calendar Management, SEO Setup & Configuration, Wix SEO Wiz, Email Marketing, Facebook Ads Manager, Spreadsheet Skills

Call my leads that requested us to reach out to them about Life Insurance policies and get some basic information and set appointments for me. We will provide a dialer (Kixie) and spreadsheets to help you. it would be minimum 25 hours a week and 9AMest-2PMest Saturday-Wednesday. Script and training provided ass well to ensure your success. Long term position available with raises and bonuses based on performance.

Skills: Online Chat Support, Email Support, Phone Support, Customer Service, Phone Communication, Appointment Setting, Cold Calling

We are Auto repair shop management software and are looking for a customer Success who can make calls and update Google spreadsheet with health. So it's a feedback task. You need to make 30 calls

Skills: Email Support, Customer Satisfaction, Customer Service, Online Chat Support, Email Communication, Communication Etiquette

Attach your resume first We are seeking a dedicated and enthusiastic Customer Chat Support representative to join our dynamic team. In this role, you will be the friendly face of our company, engaging with customers via online chat to address inquiries, resolve issues, and enhance their overall experience

Skills: Email Support, Customer Support, Customer Satisfaction, Customer Service, Online Chat Support, Product Knowledge, Communication Etiquette, Phone Support

**Job Opportunity: Inside Sales Agent at Movylo**

Movylo ([www.movylo.com](http://www.movylo.com)) is a leading digital marketing SaaS platform designed specifically for small and medium-sized businesses (SMBs). Trusted by thousands of active customers worldwide, our platform empowers SMBs like restaurants, salons, and shops to grow and thrive in today’s competitive market.

**Position: Inside Sales Agent**

We are looking for a talented inside sales agent to join our team. Your role will involve connecting with SMB owners who have booked a qualified lead meeting through Calendly. These calls (video or audio) are an opportunity to pitch Movylo’s solution and communicate its unique value proposition effectively. Each call typically lasts 10-15 minutes.

**Responsibilities:**
- Conducting sales calls/video calls with SMB owners to pitch our platform.
- Clearly articulating Movylo's value proposition to prospective clients.
- Building rapport and addressing any questions or concerns from potential customers.

**Requirements:**
- Strong sales skills with experience in selling to SMBs.
- Fluent in English.
- Flexibility to work across UK and US time zones.

**Details and Next Steps:**
- Please provide your proposed cost per hour.
- Indicate the number of hours you are available per week.
- This project is set to begin in January 2025.

We look forward to hearing from you!

Skills: Phone Support, Customer Service, Phone Communication, Customer Support

We are seeking a dedicated Live Chat Support Specialist to assist our customers during business hours. The ideal candidate will provide prompt and courteous responses to customer inquiries, troubleshoot issues, and ensure a positive experience. You should have excellent communication skills and experience in a similar role. Familiarity with customer support software is a plus. Join our team to help enhance customer satisfaction and loyalty. SUBMIT RESUME

Skills: Online Chat Support, Customer Support, Customer Service, Communication Etiquette, Customer Satisfaction

I am in need of a virtual assistant with drop shipping experience to manage order processing and customer service for my Shopify store. Your responsibilities will primarily include handling email customer service and processing orders in a timely manner.

Key Skills:
- Proficient in Shopify
- Excellent written communication for email support
- Experience in order processing
- Strong customer service skills
- Ability to manage tasks efficiently
-Proficient with drop shipping
-Have work with persons outside the Us or in Caribbean or knowledge

The assistant can work flexible hours.

Skills: Website Design, Virtual Assistant, HTML, Shopify Templates, Shopify

Provide your resume here looking for a skilled Online Chat Support Specialist to engage with our customers in real time. The ideal candidate will have excellent communication skills and the ability to resolve customer inquiries efficiently. You will be responsible for providing product information, troubleshooting issues, and ensuring a positive customer experience. If you are passionate about customer service and have experience in an online chat environment, we want to hear from you!

Skills: Online Chat Support, Customer Service, Customer Support, Communication Etiquette, Data Entry, Email Communication, Product Knowledge, Customer Satisfaction, Email Support

¡Estamos buscando un Account Manager remoto para unirse a nuestro equipo! El candidato ideal gestionará la relación con nuestros clientes y coordinará equipos de trabajo. Esta es una posición de medio tiempo, con un compromiso de 3 horas al día. Ofrecemos un salario competitivo de 180 €/mes. Si tienes experiencia en gestión de cuentas y habilidades de liderazgo, te queremos en nuestro equipo. ¡Aplica ahora y ayúdanos a crecer!

We are looking for a Remote Account Manager to join our team! The ideal candidate will manage client relationships and coordinate work teams. This is a part-time position requiring a commitment of 3 hours per day. We offer a competitive salary of €180/month. If you have experience in account management and strong leadership skills, we want you on our team. Apply now and help us grow!

Skills: Customer Service, Administrative Support, Communications, Data Entry

We are seeking a skilled virtual assistant focused on dropshipping. The ideal candidate will have experience sourcing products from AliExpress and listing them effectively on Shopify. Your role will involve product research, inventory management, and optimizing listings (content creation) to drive sales. If you are organized, detail-oriented, and have a passion for e-commerce, we would love to hear from you! Ready to help with the above + customer support and any related tasks to help owner.

Skills: Shopify, Virtual Assistance, Dropshipping, Email Communication, Content Creation, Product Listings, Customer Service

We are seeking a diligent and detail-oriented Account Assistant to help with the creation and verification of accounts on South Korean biggest internet portal. The ideal candidate will work closely with our team to ensure the accounts are set up correctly and without risk of bans or suspensions.

Key Responsibilities:

Assist in creating accounts using provided manuals, guidance, and proxy settings.
Craft account names and descriptions thoughtfully to avoid detection and potential bans.
Ensure compliance with Naver platform guidelines and best practices during the account creation process.
Verify all accounts thoroughly to ensure they are operational and meet our specifications.
Explore alternative methods for procuring Naver accounts, including contacting potential vendors or exploring marketplace options.
Engage in discussions regarding the purchase of pre-verified Naver accounts, ensuring they meet our quality standards.
Maintain organized records of all accounts created and their verification statuses.

Requirements:

Proven experience with account management, especially on digital platforms.
Understanding of account creation protocols and compliance to prevent bans.
Excellent attention to detail and ability to follow guidelines precisely.
Familiarity with Naver or similar platforms is a plus.
Strong communication skills in English; knowledge of Korean is an advantage.

Questions:

1. Describe your previous experience in account registering and maintaining?
2. Please, describe if you know any specifics about verifying Korean accounts on social platforms?
3. Name a few useful tools you love for maintaining a list of accounts on social platform.
4. Do you have ready South Korean accounts for sale?

Skills: Administrative Support, Communications, Sales & Marketing, Account Management, Key Account Management, Customer Service

We are an E-commerce Brand that sells custom products and is looking for someone to join our customer support team.

What you will need to do:
- Take care of all customer's emails
- Make sure our customer's requests are done and they are satisfied
- Know our brand, our values, and our products

You will have our full support and training before starting.

Qualifications:
- Proficiency in written English
- Prior customer support experience
- Ability to handle challenging customers effectively
- Organized and detail-oriented
- Self-motivated team player

Our store uses Shopify.

We will select the best candidates based on the answers written on the form below:
https://docs.google.com/forms/d/e/1FAIpQLSdALhAjl3rA_Gum4YVlTEHPQGyA8jEQRSFajeHShox30HpDGQ/viewform

We will evaluate your performance and let you know if you are selected for the next phase.

We look forward to hearing from you!

Best regards,
Vicente Mourão

Skills: Customer Service, Email Support, English

Flip flop brand seeking experienced e-commerce manager to launch/manage Etsy and eBay stores.
Requirements:

Set up & optimize Etsy/eBay stores
Sync with existing Shopify system
Process orders & customer service
Create optimized listings
Monitor performance
Previous marketplace experience

Schedule:

Flexible hours
Remote work
Results-focused
Must process orders daily

Payment: Weekly
Start: Immediate

Skills: Manage Etsy Site, Ebay Dropshipping, eBay, Shopify

Smith and Long is the fastest growing, large scale, multi-trade company in the Canadian Market. We are uniquely positioned in the traditional fields of Electrical, Mechanical, and Engineering with an internal culture much like a software start-up company.

Here at Smith and Long, the opportunities to take on new challenges are endless. With an entrepreneurial culture focused on growth and happiness, our atmosphere naturally enables each and every member of our team to exercise autonomy on the job along with the help from a supportive team. Furthermore, with STRETCH being one of our main core values, we are committed to providing you with a unique work experience that will allow you to take on new obstacles, while at the same time, leveraging your current skills and knowledge.

JOB DESCRIPTION:
We are currently looking for a Virtual Service Dispatcher to join our team. We need someone who has experience in this type of role. Please do not apply if you’ve never worked in a similar virtual role before. The ideal candidate should be knowledgeable in carrying out a variety of tasks., and be very organized. They should also have a keen eye for detail, be reliable, and communicate confidently.

RESPONSIBILITIES (WHICH TRAINING WILL BE PROVIDED FOR):

- Creating work orders
- Billing work orders
- Adding subcontractor invoices to our internal Acumatica system after verifying they are charging us correctly
- Answer calls from our after hours service and dispatching the correct technician to client sites for emergency calls
- Update clients with ETAs and updates for work requests
- Make inquiries to the client for a not-to-exceed billing increase for after-hours calls
- Other ad-hoc duties that we may assign you from time to time

WHAT YOU BRING TO THE TABLE:
- 8-10 years of experience in an Dispatching role with similar/relevant tasks
- Versatile and knowledgeable in carrying out a variety of tasks
- Highly organized and reliable with minimal supervision required
- Carries a keen eye for detail
- Strong verbal + written communication skills
- Brings a contagious entrepreneurial/leadership spirit when they walk into a room
- A driven individual who is consistently looking for ways to improve in their current role as well as processes
- Highly adaptable in fast-paced environments where the demands are constantly changing

TOOLS THAT YOU WOULD USE (Training will be provided if/when necessary)
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Acumatica
- Smartsheet
- Foxit
- Client portals like Service Channel, Oracle, Ariba, Tririga, Retail Link, FM Pilot

*NOTE THIS POSITION HAS A SET SCHEDULE - THE SELECTED CANDIDATE MUST BE AVAILABLE TO WORK FROM 10:30PM-7AM EST*

We thank you for taking the time to apply, however, only selected candidates will be contacted for an interview.

Skills: Data Entry, Customer Service, Administrative Support

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Skills: Customer Service

To help us getting an accomplishment about our product R&D, also installation at your house - Kids Camera and we are collecting more evaluation and insights about how to upgrade the product and what's the interest for kids.

Disclosure: According to Upwork ToS, we will make a clarification right here that we have posted the same job position for our task, it means, we have make the same offers to all applicant for current and we are ready to hire more for our project.

Skills: Product Testing, Product Design, Data Entry, Writing, Customer Service

We are an online retailer that sells digital downloads for the latest video games. We are looking for someone who is good at English and has fast typing skills to reply to Zendesk tickets and offer customer support to customers who write support tickets.

Full training will be provided.

You will join an existing team where there is plenty of help available via our skype group to help you :)

Work is very flexible you can work any hours and any days you want, but as long as you are doing at least 20 hours per week ideally.

Skills: Online Chat Support, Customer Service, Customer Support, Email Support, Zendesk, Answered Ticket, Communication Etiquette, Customer Satisfaction, Typing , Order Tracking, Gaming, Gaming Console, Video Game

**Job Opportunity: Freelance Administrative Support Specialist**

We are seeking a detail-oriented freelancer to join our team in providing essential administrative support. Your responsibilities will encompass sales management, invoicing, payment reconciliation, and work schedule tracking. You will play a key role in ensuring accurate sales documentation, creating and distributing invoices for various clients, managing work schedules related to cleaning and air conditioning services, and effectively tracking accounts payable and receivable.

The perfect candidate will possess exceptional organizational skills, be self-driven, and have a strong command of various software tools aimed at improving operational efficiency. We welcome your insights on potential process enhancements that could optimize our workflow. If you excel in a dynamic work environment and are passionate about driving operational improvements, we would love to connect with you!

Skills: Customer Service, Administrative Support, Data Entry, Email Communication, Microsoft Excel, Online Chat Support, Bookkeeping, Scheduling, Accounting

We are seeking a bilingual receptionist to provide exceptional front-desk support in both English and Spanish. The ideal candidate will handle phone calls, transferring to the correct individuals, tracking in CRM, doing intakes, and helping with other legal assistant tasks. Strong communication skills and a friendly demeanor are essential. If you are organized, detail-oriented, and can multitask effectively, we want to hear from you!

Skills: Castilian Spanish, English, Customer Service, Customer Support, English to Spanish Translation

We are seeking a fluent English speaker who can effectively call and qualify incoming leads for our clients. The main responsibility will be to set appointments and manage follow-up processes. The ideal candidate should have excellent communication skills and be comfortable talking on the phone. This role requires attention to detail and the ability to quickly understand customer needs. The successful candidate will also have strong organizational skills and the ability to prioritize tasks. This is a great opportunity to join a dynamic team and make a significant impact in a growing company.

Relevant Skills:
- Fluent English
- Excellent communication skills
- Appointment setting
- Lead qualification
- Follow-up management
- Attention to detail
- Organizational skills
- Prioritization

Skills: Data Entry, Market Research, Appointment Setting, Email Marketing, Lead Generation, Telemarketing, Recruiting, Business Consulting, Customer Relationship Management, Hospitality, Cold Calling, Online Chat Support, Customer Service

We are seeking a highly organized professional to assist with billing and administrative tasks for our private practice in behavioral health. The ideal candidate will have experience in managing insurance claims, patient invoicing, and appointment scheduling. You will play a crucial role in ensuring the smooth operation of our practice and improving patient experience. If you are detail-oriented, possess excellent communication skills, and have a background in healthcare administration, we would love to hear from you.

Skills: Administrative Support, Customer Service, Data Entry, Email Communication

Job Posting: Bilingual Virtual Assistant (English & Spanish)
Company: The Napier Law Firm (www.TheNapierLawFirm.com)
Location: Remote (Central Time Zone Availability Required)
Job Type: Full-Time, Virtual

The Napier Law Firm, a solo criminal defense practice, is seeking a fluent English and Spanish-speaking Virtual Assistant to provide critical support to our operations. This role is ideal for a detail-oriented, self-starting professional with excellent customer service skills and a passion for helping people navigate the legal system.

Key Responsibilities:

Customer Interaction:

1) Answer phone calls as the initial point of contact for potential and existing clients.
2) Address routine questions and concerns, providing clear and professional communication.
3) Empathetic and patient when working with clients.

Administrative Support:

1) Draft simple legal documents and contracts using firm-provided templates.
2) Create and manage online case files and business folders via Google Drive.
3) Communicate with Courts and Attorneys regarding case statuses and updates.

Case and Calendar Management:

1) Monitor and manage case settings, ensuring all deadlines and court dates are accurate.
2) Contact clients to remind them of upcoming court dates and provide case updates.

Accounts Receivable Assistance:

1) Use Stripe to create accounts, initiate payment plans, and process payments.
2) Contact clients about overdue payments and assist in resolving payment issues.
3) Follow up on monthly accounts receivable reports provided by the bookkeeper.

Technology Use:

1) Answer calls and communicate with clients using the Grasshopper app on a computer.
2) Use Stripe, Google Drive, and other tools to ensure seamless business operations.

Schedule & Requirements:

1) Work hours: 8:00 AM - 5:00 PM Central Time, Monday through Friday (excluding holidays).
2) Must have a reliable computer or laptop and headphones with a microphone.
3) Familiarity with Grasshopper, Google Drive, and Stripe (or the ability to learn quickly).
4) Strong organizational and time-management skills.
5) Detail-oriented and proactive in managing tasks.

Qualifications:

1) Fluent in English and Spanish (spoken and written).
2) Experience in traditional administrative or paralegal roles is preferred.
3) Excellent customer service skills and the ability to handle sensitive client information with discretion.
4) Self-starter with the ability to work independently and manage multiple responsibilities.
5) Previous experience in a legal or administrative role
6) Familiarity with criminal defense processes or legal terminology is a plus but not required.

Benefits:

1) Flexible, remote work environment.
2) Opportunity to work with a reputable criminal defense law firm.
3) Competitive pay based on experience.

Skills: Legal Drafting, Payment Processing, Debt Collection, Executive Support, Customer Service, Email Communication, File Management