Customer Relationship Management Freelance Jobs

I'm seeking a seasoned Business Analyst to scrutinize and document the business logic for a native eCommerce application, based on an existing functional document. The application is intended for both iOS and Android platforms.

Key components of the project include:

- Understanding and documenting the business logic associated with financial processes, inventory management and customer relationship management within the eCommerce platform.
- Focusing on key features such as user authentication, a comprehensive product catalog and seamless payment gateway integration.

Ideal candidates should have a robust background in business analysis, particularly in the eCommerce sector. Proficiency in documenting complex business logic and understanding of functional documents is a must. Experience with both iOS and Android native app development is a plus.

Skills: Mobile App Development, iPhone, Android, Business Plans, Business Analysis

Compensation: Competitive salary with profit-sharing model

About Us:
HomWell® is passionate about offering high-quality, stylish, and affordable home furnishings and decor. We are expanding our founding team and seeking a dynamic and results-driven Head of Sales to lead our sales strategy and drive revenue growth.

Responsibilities:
Develop and execute sales strategies to achieve business goals.
Manage and motivate the sales team to achieve targets.
Identify and pursue new sales opportunities and markets.
Build and maintain strong customer relationships.
Monitor sales performance and report on key metrics.

Requirements:
Proven experience in sales leadership roles.
Strong understanding of sales strategies and customer relationship management.
Results-oriented with a track record of achieving sales targets.
Excellent communication and leadership skills.
Ability to analyze data and make informed decisions.

I need a Java and Angular expert to build a comprehensive internal business tool for my company. This tool should primarily focus on:

- Data Management: The tool should allow for efficient handling and organization of our internal data.
- Reporting Dashboard: A user-friendly dashboard that provides real-time reporting and analytics.
- User Authentication: Implement a secure and reliable user authentication system to ensure data security.

Additionally, the tool needs to seamlessly integrate with our existing systems:
- CRM: The tool should sync with our Customer Relationship Management software.
- ERP: It should also work in tandem with our Enterprise Resource Planning software.
- Other Internal Tools: Any other tools that we currently use should also be considered for integration.

Ideal candidates for this project should have significant experience in Java and Angular, with a strong background in developing internal business tools. Previous work involving data management systems and reporting dashboards will be highly regarded. Familiarity with CRM and ERP systems is a plus.

Skills: PHP, Java, JavaScript, J2EE, AngularJS

Job Description:

As a Customer Retention Sales Representative, your primary responsibility will be to connect with customers who have had their cars serviced a few months ago. You will engage with them to gather feedback on their service experience, address any concerns, and promote future services. Your goal is to ensure customer satisfaction and foster long-term relationships.

Key Responsibilities:

Call customers who have had their cars serviced to follow up on their experience.
Collect and document feedback on service quality and customer satisfaction.
Address any issues or concerns raised by customers and provide solutions.
Promote upcoming service specials, maintenance packages, and other dealership services.
Maintain accurate records of customer interactions and feedback.
Collaborate with the service and sales teams to improve customer satisfaction.
Assist in developing and implementing customer retention strategies.

Qualifications:

Previous experience in customer service or sales, preferably in the automotive industry.
Excellent communication and interpersonal skills.
Ability to handle customer concerns with empathy and professionalism.
Strong organizational and time-management skills.
Proficiency in using customer relationship management (CRM) software.
A proactive and positive attitude.

Why Join Us:

Competitive salary and commission structure.
Comprehensive benefits package.
Opportunities for career advancement.
Supportive and dynamic work environment.
Training and development programs.

We are looking for a proactive and detail-oriented Virtual Assistant to support our daily operations. The ideal candidate will assist in administrative tasks, project management, and customer relationship management to help streamline our business processes and enhance productivity.

- Marketing & Sales Support
Assist in preparing content for blogs, newsletters, and promotional campaigns.
Create marketing material for social media accounts.
Build and reach out to leads and potential partners.
Lead Generation and Research

Job Description:

We are seeking an experienced and results-driven Sales Manager to oversee and manage our sport dropshipping site, www.SportAt.com. This role involves not only managing the site but also driving actual sales and revenue growth. The ideal candidate will have a proven track record in e-commerce sales, particularly with Shopify drop shopping, , and experience in the sports niche.

Responsibilities:

Site Management:

Oversee daily operations of the Shopify store.
Ensure all products are accurately listed and updated.
Manage inventory levels and coordinate with suppliers to ensure timely restocking.
Handle customer inquiries and resolve any issues promptly.
Sales Strategy and Execution:

Develop and implement sales strategies to increase revenue.
Identify and target potential customer segments.
Run promotional campaigns, including discounts, special offers, and social media marketing.
Monitor and analyze sales performance metrics, adjusting strategies as needed.
Marketing and Outreach:

Utilize SEO, email marketing, and other digital marketing techniques to drive traffic.
Manage social media accounts and create engaging content to attract and retain customers.
Collaborate with influencers and partners to enhance brand visibility.
Performance Tracking:

Use analytics tools to track sales and marketing performance.
Provide regular reports on sales performance and site traffic.
Recommend improvements based on data insights.
Customer Relationship Management:

Build and maintain strong relationships with customers.
Implement customer feedback to improve the shopping experience.
Requirements:

Proven experience as a Sales Manager or similar role in e-commerce, preferably with a Shopify store.
Strong understanding of dropshipping business models.
Experience in the sports industry is a plus.
Proficient in digital marketing strategies, including SEO, email marketing, and social media.
Excellent communication and customer service skills.
Strong analytical skills to assess sales performance and adjust strategies.
Ability to work independently and meet deadlines.
Trial Period:

We offer a two-week trial period with a smaller compensation amount. If we see positive results during this period, we will sign a monthly contract for managing the site through UpWork's hourly agreement.

If you think you are the right person that will bring sales to www.SportAt.com and take our business to the next level! Send us your plan.

Project Description:

We are seeking an experienced .NET Core developer to integrate JSON Web Token (JWT) authentication into our existing Customer Relationship Management (CRM) software solution. Our goal is to enhance the security and efficiency of our authentication process, ensuring that our system is robust and secure for all users.

Are you passionate about customer service?
Join the team!
The responsibilities include phone support, query resolution, chat assistance, and customer relationship management.
Required abilities include service orientation, communication, dispute resolution, and computer literacy. A minimum of one year of call center experience is required.
Monthly payment: $700.
For remote work, fast internet, a quiet workspace, a dependable computer, and a headphone are required.
Optional: Technical background or US experience. CV necessary without personal contact information. Apply today!
Start your proposal with CSR-OCA

ISA – Internal Sales Agent – Agility Equity

General Job Description
a. Outbound Marketing to raw real estate leads (cold calling, door knocking (US Only), etc)
b. Respond to inbound leads from all internet lead sources, sign calls, etc.
c. Schedule appointments for Acquisition Specialists to meet with property sellers/ leads at their property.
d. Input/manage client & lead databases with relevant information from contacting prospects.
e. Conduct lead follow up & nurture leads until in person appointments can be set.

Job Specific Skills & Traits
i. Communicates effectively with peers, superiors, customers, and vendors in written and verbal form.
ii. Able to text, and write messages effeciently with proper punctuation, and tact.
iii. Practices, memorizes, and internalizes scripts that promote success with cold calls.
iv. Must have the ability to block out distractions and listen intently to the conversation that is occurring.
v. Must be able to create a sense of comfort and familiarity through their ability to build rapport with prospect property sellers.
vi. Excellent organizational and time management skills.
vii. Organized, systematic, and detail oriented.
viii. Results oriented and high achiever.
ix. Basic understanding of computers and navigating the Internet.
x. Career development and training focused.
xi. Confident telephone voice

Key Activities & Duties
1. Set weekly goals
2. Track all key business activities.
3. Measure conversion ratios and meet performance benchmarks.
4. Set up an “Ideal Week” that blocks time for activities designed to reach goals.
5. Attend training and establish daily role-play partners.
6. Willing to be held accountable for goals & results.
7. Call past clients and company sphere of influence to ask for referrals.
8. Manage contact database system.
9. Manage 50+ new leads each week & work existing leads to convert into buying/listing appointments.
10. Practice, memorize and internalize scripts at least 1-2 hours /week.
11. Prospect for new clients on a daily basis 1-2 hrs/day.
12. Do 6-10 hours of lead follow-up per week.
13. Make 250 to 400 contacts per week calling on:

• Pre-Probate Property Prospects
• Probate Property Prospects
• Tax Delinquent Property Prospects
• Foreclosure Property Prospects
• Distressed Property Prospects
• Unwanted Property Prospects
• Realtors
• Center of Influence
• Past Clients
• FSBO
• Expired Listings/ Hard to Sell Property

A real estate sales agent who specializes in making cold calls and setting appointments plays a crucial role in the sales process. Here are the key responsibilities associated with this role:

Lead Generation:

Source potential leads through cold calling, database research, and other prospecting methods. Identify individuals interested in selling or exploring options related to probate, pre-probate, tax deed, and foreclosure properties.

Outbound Calling: (Cold Calling)

Initiate outbound calls to property owners, heirs, or representatives to introduce the company's services. Clearly articulate the value proposition and benefits of working with the company.

Qualification:

Qualify leads by gathering relevant information about the property, the owner's situation, and their motivation to sell. Determine if the property fits the company's criteria for acquisition.


Appointment Setting:

Schedule appointments for property assessments or further discussions with internal sales representatives. Coordinate with the internal sales team to ensure seamless transitions between lead generation and the sales process.

*** Follow-Up:

Conduct follow-up calls to nurture leads and maintain engagement with potential sellers.
Address any questions or concerns and provide additional information as needed.

Database Management:

Update and maintain accurate records of leads, calls, and appointment schedules in the company's CRM (Customer Relationship Management) system.
Ensure data integrity for effective tracking and reporting.

Communication Skills:

Possess strong communication skills to effectively convey information, build rapport, and handle objections during cold calls. Tailor communication style based on the needs and preferences of the potential sellers.

Adaptability:

Adapt to different situations and handle objections professionally. Adjust communication strategies based on the unique characteristics of each lead.




Goal Achievement:

Work towards achieving specific targets for lead generation, appointment setting, and other key performance indicators (KPIs).

Collaboration:

Collaborate with other team members, including internal sales representatives, to ensure a smooth transition from lead generation to the sales process.

Training and Development:

Stay updated on industry trends, sales techniques, and product knowledge. Participate in training sessions to enhance sales skills and stay informed about changes in the real estate market, and overall climate.

Overall, a real estate sales agent focused on cold calling and appointment setting plays a pivotal role in creating a pipeline of potential property acquisitions for the company. Effective communication, persistence, and adaptability are essential qualities for success in this role.

I am seeking a skilled developer to create a comprehensive Customer Relationship Management (CRM) system tailored to our specific business needs. The CRM should streamline our sales, marketing, and customer service processes, enhancing our ability to manage customer interactions, data, and support.

Hi all,

I need the website to be automated as possible with the absolute minimal management. Anything that can be automated without people running it the better. I need to save time running the website as much as we possibly can.

If there are any other functions that I have missed which can help the structure further, please point it out.

Core Functionalities
• Automated Order Forwarding: Automatically forwards customer orders to the appropriate manufacturer or supplier.
• Automatic Payment Splitting: Implements a system that automatically divides payments between the store owner and suppliers.
• Inventory Management: Manages real-time inventory updates or communicates production times to customers.
• Supplier Management Interface: Provides a portal for suppliers to manage their catalog, view orders, and update statuses.
• Customer Relationship Management (CRM): Manages customer data, tracks order history, and handles customer service interactions with automation for notifications.
• Analytics and Reporting Tools: Provides tools to monitor sales, order statuses, and customer behavior to aid in decision-making.
• Become an Affiliate Program: Offers a dedicated page for affiliate sign-ups and an affiliate dashboard for tracking referrals and earnings.
• Payment Method Integration: Initial Phase: Integrates Wise and PayPal for handling transactions.
• Later Phase: Plans to integrate Apple Pay and Google Pay for enhanced mobile transaction capabilities. Robust Security Measures: Ensures all payment methods are secure and compliant with industry standards like SSL and PCI DSS.
• Customer Support for Payments: Offers comprehensive support for payment-related issues, including disputes and troubleshooting.
Additional Automation Features
• Automated Email Marketing: Sends personalized marketing emails based on customer behavior, such as abandoned cart reminders, product recommendations, and special offers.
• Chatbots for Customer Service: Integrates AI-powered chatbots to handle basic customer inquiries, order tracking, and troubleshooting 24/7.
• Automated Return and Refund Processing: Automates the return and refund process by allowing customers to submit requests through an online portal, which automatically updates inventory and processes refunds once approved.
• Shipping and Logistics Automation: Uses software that automatically selects the best shipping method based on factors like cost, speed, and geographic location. Also generates shipping labels and tracking numbers automatically.
• Tax Compliance Automation: Integrates tax compliance solutions that automatically calculate and apply the correct sales tax based on customer location and product type.
• Social Media Integration: Automates posting product updates and promotions on various social media platforms to increase engagement and direct traffic to your website.
• Subscription Management Features: Manages recurring payments, renewals, and customer notifications for subscription-based products.
• Fraud Detection and Security Monitoring: Implements advanced security protocols and fraud detection algorithms to protect against unauthorized transactions and data breaches.
• Feedback and Review Collection: Automatically sends requests for product reviews and feedback post-delivery, utilizing this data to improve products and services.
• SEO Optimization Tools: Automates the optimization of website content for search engines, enhancing organic traffic by regularly updating meta tags, keywords, and content based on SEO trends.



In addition,
The website will have a unique design with smooth motion graphics for all pages. (Pages vary between (8-15) Pages.

Submit to me an entire project proposal. To corporate my finances better at this stage, I need to set flat budgets. This is a very complex micro-planned luxury brand, there are many pieces to be put together.

Looking forward to review your proposals. Your proposal should reflect on the job post purpose. If it does not, I will know that the candidate did not understand the requirements fully.

I HAVE ATTACHED A DETAILED FILE THAT MUST BE CHECKED! PLEASE CHECK THE FILE BEFORE SUBMITTING PROPOSAL!

We are seeking a Client Acquisition Specialist to help us generate leads and acquire new clients for our Live Chat Support and Customer Support remote services. As a specialist, you will be responsible for identifying potential clients, reaching out to them, and persuading them to utilize our services. This will involve researching and understanding client needs, presenting our services and benefits, and closing deals. The ideal candidate should have excellent communication and sales skills, with a proven track record in client acquisition.
Skills required:
- Sales and negotiation
- Lead generation
- Excellent communication skills
- Customer relationship management
- B2B sales experience

This is a medium-sized project expected to last for 3 to 6 months. We are looking for an expert with a proven track record in client acquisition to drive success in this project.

We are seeking a highly motivated Cybersecurity Sales Representative to join our team. The ideal candidate should have a proven track record in selling penetration testing services within the DMV (District of Columbia, Maryland, and Virginia) area. As a Sales Representative, you will be responsible for identifying potential clients, developing and maintaining relationships, and closing sales deals. This role requires strong communication and negotiation skills, as well as the ability to understand complex technical concepts. If you have a passion for cybersecurity and a successful sales background, we would love to hear from you.

Relevant skills:
- Sales and negotiation
- Knowledge of cybersecurity
- Understanding of penetration testing
- Customer relationship management
- Excellent communication skills

I'm looking for a skilled professional who can help me build and nurture relationships with potential clients. Here's what the project involves:

- **Lead Generation:** Utilize our existing social media profiles and website to generate leads. Create engaging content that attracts potential customers and encourages them to interact with our brand.

- **Email Management:** Utilize our email marketing software to communicate with these leads. This will involve sending out regular emails to keep our leads engaged and interested in our products or services.

The primary goal of this project is to build strong, lasting relationships with our potential customers.

Ideal Freelancer:
- Experience in lead generation and customer relationship management
- Proficient with social media and website lead generation tactics
- Skilled in utilizing email marketing software effectively
- Excellent communication skills and a knack for creating engaging content

Skills: Lead Generation, Web Design

Job description
We are urgently seeking a highly motivated and energetic Pre-Sales Executive/Manager to join our team. This is an excellent opportunity for fresh graduates who are eager to kick-start their career in a vibrant and fast-paced setting.


Key Responsibilities:

Assist in identifying customer needs and providing appropriate solutions.
Support in identifying and qualifying potential leads.
Work closely with the sales team to align pre-sales activities with sales strategies.
Maintain accurate records of client interactions, feedback, and proposal statuses.
Requirements:

Bachelors degree in Business, Marketing, Engineering, or a related field.
Excellent communication and presentation skills.
Strong analytical and problem-solving abilities.
Ability to work collaboratively in a team-oriented environment.
Proactive, self-motivated, and eager to learn.
Basic understanding of sales processes and customer relationship management.
Female candidates are strongly encouraged to apply.

We seek a skilled freelancer to develop a dispatch management system for field service companies. The solution should consist of both a professionally designed website and a companion mobile app for technicians.

The website will serve as the backend platform for administrative users to oversee scheduling, dispatching jobs, tracking vehicle locations, and reviewing performance metrics. It must integrate seamlessly with a map-based interface to optimize technician routing. Administrative features also include customer relationship management, invoice generation, and reporting capabilities.

The corresponding mobile app will empower field technicians to efficiently manage their daily tasks. Techs should be able to view their assigned jobs, get directions to sites, capture signatures, photos and notes. Two-way communication with the office is essential for addressing issues in real-time. Offline functionality is preferred for areas with unreliable connectivity.

Data security and reliability are top priorities. Customer and employee information must be safely stored and transmitted using industry standards. System uptime and response times should meet the stringent needs of busy service businesses. Both the website and app must have an intuitive, well-organized interface that is easy for all users to navigate.

This project offers an engaging challenge to build a feature-rich platform that streamlines operations for service companies. Candidates should demonstrate strong skills in web and mobile app development, database management and mapping APIs. Experience with similar service sector software is preferable but not required. Examples of

We are looking for an experienced sales representative to join our team. The ideal candidate should have a minimum of 3 years of sales experience, with a strong background in outbound cold calling and CRM management. The main responsibilities of this role will be making outbound calls to potential clients, managing customer relationship management systems, and closing sales deals. Excellent English skills are required to effectively communicate with clients. The successful candidate will have a proven track record of meeting sales targets and exceeding expectations. If you have the relevant skills and are ready to take on a challenging sales role, we would love to hear from you.

Skills required:
- CRM management
- Outbound cold calling
- Sales experience
- Excellent English skills
- Familiarity with the US and different cities
- Must be willing to make calls most of the day
- Experience after outbound stage would be good as well
Someone that has closed deals and managed them after the initital outreach

To qualify, you must submit a 30-second to 1-minute video introducing yourself, sharing a past achievement and a future goal, and answering the questions.

Schedule:
Monday - Sunday, Chicago Time - TBA

We offer competitive compensation, comprehensive benefits, and a supportive work environment that values growth and development.

Applications are due no later than 4:00 pm central time Chicago on July 28, 2024. Hiring decisions will be made by July 28, 8pm (Chicago)

The first day of work will be Saturday, July 29 (Time: TBA),

We are seeking a skilled React.js and JavaScript developer to join our team for an ongoing CRM (Customer Relationship Management) project. The ideal candidate will have a solid understanding of front-end development, with extensive experience in building and maintaining complex web applications using React.js.

Responsibilities:

Develop and maintain features of our CRM using React.js and JavaScript.
Collaborate with the back-end team to integrate APIs and ensure seamless data flow.
Optimize components for maximum performance across various devices and browsers.
Troubleshoot and debug issues, ensuring high performance and user experience.
Participate in code reviews and contribute to improving coding standards and practices.
Requirements:

Proven experience with React.js and JavaScript.
Strong understanding of front-end technologies, including HTML5, CSS3, and JavaScript.
Experience working with CRM systems or similar large-scale applications.
Familiarity with state management libraries (e.g., Redux, MobX).
Knowledge of modern JavaScript frameworks and tools (Webpack, Babel, etc.).
Ability to write clean, maintainable, and well-documented code.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
Preferred Qualifications:

Experience with TypeScript.
Familiarity with back-end technologies and RESTful APIs.
Understanding of CI/CD pipelines and version control systems (e.g., Git).
Previous experience in a remote work environment.
Why Work With Us:

Join a dynamic and innovative team working on cutting-edge CRM technology.
Flexible working hours and remote work opportunities.
Competitive compensation based on experience and skills.
Opportunities for growth and professional development.
How to Apply:

Please submit your proposal with the following:

A brief introduction about yourself and your experience with React.js and CRM systems.
Examples of previous projects or portfolios showcasing your work.
Your availability and expected hourly rate.
We look forward to hearing from talented developers who are passionate about building robust and user-friendly CRM solutions. Join us in creating the future of customer relationship management!

We are seeking a highly motivated and results-driven Outbound Sales Specialist to join our team. As an Outbound Sales Specialist, you will be responsible for executing sales strategies and driving revenue growth for our women's fashion accessories brand. Your main objective will be to generate leads, qualify prospects, and close sales through outbound calling and email campaigns.

Responsibilities:
- Conducting outbound sales activities to reach potential customers and build a strong sales pipeline
- Effectively communicating product features, benefits, and pricing to prospects
- Identifying customer needs and recommending suitable accessories based on their preferences
- Managing and updating customer information in our CRM system
- Achieving and exceeding monthly sales targets

Requirements:
- Proven work experience in outbound sales, preferably in the fashion industry
- Excellent communication and negotiation skills
- Strong persuasive and closing abilities
- Ability to work independently and meet deadlines

If you are passionate about fashion accessories and love connecting with people, we want to hear from you. Join our team and be part of a fast-growing brand!

Skills:
- Outbound sales
- Lead generation
- Prospecting
- Customer relationship management
- Communication
- Negotiation

Size: Medium
Duration: 1 to 3 months
Expertise: Intermediate

Job Description:
We are seeking an experienced Email Marketing Specialist to manage and execute our biweekly email marketing campaigns. The ideal candidate will have a strong understanding of email marketing strategies and be proficient with the Follow Up Boss CRM system. This role involves creating engaging content in Spanish tailored to potential buyers interested in investment properties.

Key Responsibilities:
Develop and execute biweekly email marketing campaigns targeting potential buyers from Chile.
Create compelling and engaging content in Spanish focused on investment property opportunities in Miami.
Set up and send out email campaigns through Follow Up Boss CRM.
Monitor and analyze campaign performance metrics, providing insights and recommendations for improvements.
Ensure all email communications align with brand guidelines and marketing objectives.
Requirements:
Proven experience in email marketing, preferably within the real estate industry.
Proficiency with Follow Up Boss CRM or similar customer relationship management systems.
Strong copywriting and content creation skills with a focus on engagement and conversion.
Ability to work independently and manage multiple projects simultaneously.
Knowledge of the Miami real estate market and investment property trends is a plus.
Bilingual in English and Spanish is preferred.

We are seeking a highly skilled Shopify developer to create a functional and visually stunning online store for our giveaway/lottery business. Our product is entries for various luxury giveaways, and we need a store that not only looks modern and high-end but also operates seamlessly and efficiently.

Key Responsibilities:
- Design and develop a high-end, modern, and responsive Shopify store.
- Implement a functional backend within Shopify for selling and managing giveaway entries.
- Integrate the store with customer relationship management (CRM) software like Klaviyo.
- Ensure the store is fully operational, user-friendly, and meets all business requirements.

Requirements:
- Proven experience in designing and developing high-end Shopify stores.
- Strong portfolio showcasing previous Shopify projects.
- Technical proficiency to develop custom backend solutions or collaborate with developers.
- Ability to integrate third-party applications and services (e.g., Klaviyo).
- Excellent problem-solving skills and attention to detail.

To Apply:
If you have a track record of creating stunning, functional Shopify stores and feel confident you can meet the challenge of integrating backend systems for a giveaway/lottery business, we want to hear from you. Please provide examples of your previous work and a brief outline of how you would approach this project.

We are seeking a highly motivated and results-oriented Remote Sales Representative to join our team. As a Remote Sales Representative, you will be responsible for generating leads, qualifying prospects, and closing sales deals remotely. Your main goal will be to increase our customer base and revenue through effective sales strategies. To succeed in this role, you must have excellent communication and negotiation skills, as well as a proven track record in sales. This is a great opportunity for individuals who are self-motivated, target-driven, and enjoy working remotely.
Click to join the application: https://my5353.com/wtO7b
Required skills:
- Sales prospecting
- Lead generation
- Customer relationship management
- Excellent communication skills
- Negotiation skills

We are seeking an experienced API developer to assist with a variety of integration projects. The ideal candidate will have the skills to streamline our lead management processes, enhance our conversational AI systems, and update our customer relationship management (CRM) tools. Additionally, we are looking to create an integrated solution for efficient lead tracking and management, amongst other projects.

Responsibilities:

-Develop and integrate APIs to connect various platforms involved in lead management.
-Automate the process of importing leads and updating our systems.
-Configure and manage AI tools to handle leads efficiently, including managing variables and conversational pathways.
-Create and manage databases or project management tools that reflect the lead management process, including automated updates and notifications.
-Ensure data consistency and integrity across all platforms.
-Provide documentation and support for the implemented solutions.

Requirements:

Proven experience as an API developer with a strong portfolio of past projects.
Expertise in API integration, including RESTful and JSON APIs.
Proficiency in relevant programming languages (e.g., JavaScript, Python).
Experience with CRM systems and project management tools.
Familiarity with AI conversational tools.
Strong problem-solving skills and attention to detail.
Excellent communication skills and the ability to work independently.

Preferred Skills:

-Experience with lead management and sales automation.
-Knowledge of webhooks and event-driven programming.
-Background in web development and database management.

Project Scope:

-Initial setup and integration of APIs across various platforms.
-Ongoing support and maintenance to ensure smooth operation.
-Potential for additional projects based on performance and business needs.

Project Overview:
Drive7 is a company specializing in car protection services, including window film installation, vehicle protection, and nanoceramic coatings. We are seeking an experienced Business Analyst/Developer to analyze and enhance our current Timing, Task Management, and Auto Assign system. The goal is to improve efficiency, accuracy, and overall workflow management.

Scope of Work:
Current System Analysis:
Operation in Drive7:
The Operations Department at Drive 7 efficiently manages car protection services through work planning and scheduling, quality control, inventory management, and coordination between departments. The department focuses on improving operational efficiency and delivering high-quality services while emphasizing continuous team training and development to ensure customer satisfaction.

Drive7 ERP System:
The ERP (Enterprise Resource Planning) system at Drive7 integrates all business functions into a single platform to enhance administrative and operational efficiency. This system facilitates task management, inventory tracking, customer relationship management, human resources, and data analysis, thereby improving information flow and aiding in swift, informed decision-making.
Requirements Gathering.
Conduct interviews with key stakeholders to gather detailed requirements.
Understand the specific needs and expectations for the Timing, Task Management, and Auto Assign features.

System Design and Recommendations:
Develop recommendations for system improvements, including workflow enhancements, automation opportunities, and technology upgrades.

Implementation Plan:
Create a detailed implementation plan for the recommended improvements.
Include timelines, milestones, and resource requirements.

Key Deliverables:
Detailed Analysis Report:
Comprehensive documentation of the Timing, Task Management, and Auto Assign System, including workflows, processes, and identified issues.
Requirements Document:
Clear and detailed requirements based on stakeholder interviews and analysis.
Recommendations Report:
Suggested improvements and enhancements, with justifications and expected benefits.
Implementation Plan:
Step-by-step plan for implementing the recommended changes, including timelines and resource allocation.

Timeline and Budget:
Please provide a detailed proposal including time and cost estimates for each phase of the project.
Please divide the project into Milestones and each Milestone has a time and cost.

Please read the attached file. It has some additional points

Overview:
We are seeking a skilled Contract API Integration Developer for a specialized project focused on automating the flow of lead data from our website into Facebook Lead Ads using a custom server-side solution. The successful implementation will enable seamless synchronization of data from Gravity Forms directly into Facebook Lead Ads, subsequently syncing with Club OS (CRM) once the data is in Facebook.

The Challenge:
Club OS (CRM) is central to our operations, handling everything from customer relationship management to lead tracking. However, we have limited direct access to modify or expand the system's capabilities through non-standard integrations. This presents a challenge in automating the flow of new lead information directly into Club OS from various lead-generation platforms, particularly from our website forms managed via Gravity Forms. We require a creative solution that allows us to automate lead data integration without direct modifications to Club OS.

Responsibilities:
Develop Custom API Integrations: Build and implement a custom API integration that captures data from Gravity Forms and programmatically creates leads in Facebook Lead Ads.
Script Development and Deployment: Write and deploy server-side scripts that handle data transmission securely and efficiently.

Data Management: Ensure accurate and secure handling of data throughout the transfer process.

Testing and Troubleshooting: Conduct comprehensive testing to ensure all integrations work seamlessly and debug any issues that arise.

About Us:

We pride ourselves on delivering exceptional products/services and a superior customer experience. Our team is dedicated to providing top-tier support, ensuring every customer interaction is positive and productive. We are seeking a dedicated and dynamic Customer Support Representative to join our growing team.

Job Summary:

The Customer Support Representative will be the first point of contact for customers, handling inquiries via calls, live chat, and emails. This role requires excellent communication skills, a problem-solving mindset, and a passion for helping others. You will play a key role in building and maintaining customer relationships, ensuring their satisfaction and loyalty.

Key Responsibilities:

Respond to Customer Inquiries:
Provide timely and accurate information to customers via phone calls, live chat, and emails. Address customer issues and complaints with empathy and efficiency.

Troubleshoot Problems:
Identify and resolve customer issues by diagnosing problems and offering solutions.

Escalate complex cases to appropriate departments while maintaining responsibility for follow-up.

Product and Service Expertise:
Develop and maintain a deep understanding of our products/services to effectively assist customers.

Stay updated on new products, features, and company policies.

Document Interactions:
Accurately document customer interactions and update records in the customer relationship management (CRM) system.

Maintain logs of customer feedback and report common issues or concerns to the management team.

Continuous Improvement:
Provide input and suggestions for improving processes and customer experiences.

Participate in training and development activities to enhance product knowledge and support skills.

Team Collaboration:
Work closely with other team members and departments to ensure comprehensive customer support.

Share insights and collaborate on strategies to improve overall customer satisfaction.

Requirements:

Experience:
Previous experience in customer service or a related field preferred.
Experience with CRM systems and support software is a plus.
Skills:
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively in a fast-paced environment.
Attributes:
Empathetic and patient demeanor with a genuine desire to help customers.
Positive attitude and a team player.
Adaptability and willingness to learn new skills and technologies.
Technical Proficiency:
Comfortable using digital communication tools and systems.
Basic understanding of our industry or products is an advantage.

We are seeking a highly skilled and experienced ERP/Project Management System Developer to design and implement a customized solution tailored to our unique business processes. The ideal candidate will have a deep understanding of eCommerce operations and a proven track record of developing and integrating ERP systems that enhance productivity, improve data management, and streamline workflow.

Responsibilities:
- Collaborate with our team to analyze and build business processes and identify areas for improvement.
- Design a comprehensive ERP/Project Management system that aligns with our business needs and objectives.
- Develop and implement the system, ensuring seamless integration with existing tools and platforms.
- Customize modules for inventory management, order processing, customer relationship management (CRM), accounting, and other essential functions.
- Provide training and support to staff on how to use the new system effectively.

We are a small business and we are not looking for anything to complex. We believe in the value of simplicity, but we want things to also be seamless. Please get in touch if you find that this is relevant to your expertise.

I'm seeking a professional developer to create a comprehensive ERP online application. The system should have the following key features:

- Inventory Management: A robust system to handle stock, orders, and product information efficiently.
- Sales and Order Management: A sales module for processing orders, tracking sales, and managing customer invoices.
- CRM: A Customer Relationship Management system to help us maintain and improve our relationships with clients.
- POS: A Point of Sale system to enable easy and professional transactions.
- Payment Gateway: Integration with a secure payment gateway for seamless transactions.
- User Roles: A multi-tier system with Super Admin, Admin, and User roles.

The target audience for this application is medium-sized enterprises, thus it should be scalable, user-friendly, and capable of handling a moderate amount of data.

Platform Compatibility:
- The ERP application should be compatible with web browsers, allowing users to access it through their desktop or laptop.
- It should also be compatible with Android and iOS devices, enabling easy access on mobile devices.

Ideal skills for the job include:
- Proficiency in ERP system development.
- Experience in designing and deploying POS systems.
- Extensive knowledge of CRM systems.
- Previous experience in e-commerce and payment gateway integration.
- Strong UI/UX skills for creating a user-friendly interface.
- Experience in developing cross-platform applications for web, Android, and iOS.

Skills: PHP, Website Design, ERP, MySQL, ERP Software

I'm seeking a professional developer to create a comprehensive ERP online application. The system should have the following key features:

- Inventory Management: A robust system to handle stock, orders, and product information efficiently.
- Sales and Order Management: A sales module for processing orders, tracking sales, and managing customer invoices.
- CRM: A Customer Relationship Management system to help us maintain and improve our relationships with clients.
- POS: A Point of Sale system to enable easy and professional transactions.
- Payment Gateway: Integration with a secure payment gateway for seamless transactions.
- User Roles: A multi-tier system with Super Admin, Admin, and User roles.

The target audience for this application is medium-sized enterprises, thus it should be scalable, user-friendly, and capable of handling a moderate amount of data.

Platform Compatibility:
- The ERP application should be compatible with web browsers, allowing users to access it through their desktop or laptop.
- It should also be compatible with Android and iOS devices, enabling easy access on mobile devices.

Ideal skills for the job include:
- Proficiency in ERP system development.
- Experience in designing and deploying POS systems.
- Extensive knowledge of CRM systems.
- Previous experience in e-commerce and payment gateway integration.
- Strong UI/UX skills for creating a user-friendly interface.
- Experience in developing cross-platform applications for web, Android, and iOS.

Skills: PHP, Website Design, ERP, MySQL, ERP Software

- Lead Generation Strategy
- Customer Relationship Management (CRM)
- After-Sales Service
- Risk Deliverable :
Identify potential risks in the marketing strategy.
Propose mitigation plans to address identified
risks.
- Quality Deliverable:
Establish quality standards for all marketing
activities.
Ensure consistent delivery of high-quality
services and materials.