Find Perfect Administrative Support Projects

We are looking for an exceptional full-time Client Success & Operations Manager to help run the day-to-day operations of our remote business, ProfilePartner.

ProfilePartner provides managed LinkedIn outreach senders and campaign support for B2B companies, agencies, and founders. Our clients are mainly based in the US, UK, and other English-speaking markets.

This is a long-term, full-time role for someone who can take ownership of client onboarding, client communication, internal coordination, account setup, troubleshooting, client retention, and overall client success.

This is not a basic VA role.

We are looking for someone who can become a key person in the company and take significant operational work off the founder’s plate.

## About the Role

You will be responsible for managing the client journey after a customer signs up.

Your job will be to make sure every client is onboarded properly, understands the process, gets set up correctly, receives regular updates, and feels fully supported throughout their time with us.

You will also coordinate with our internal team to make sure client tasks are completed, issues are resolved quickly, and nothing gets missed.

The ideal person is confident speaking with clients, very organised, fast at completing tasks, proactive, and able to solve problems without needing constant supervision.

## Main Responsibilities

You will be responsible for:

* Running onboarding calls with new clients
* Managing client onboarding through calls, email, Slack, and internal systems
* Adding clients to Slack and making sure they understand the process
* Collecting all required onboarding information from clients
* Making sure client setup tasks are assigned to the right internal team members
* Coordinating LinkedIn account setup, automation setup, CRM/project setup, and related operational tasks
* Keeping clients updated during setup and delivery
* Doing regular client check-ins and huddles when needed
* Making sure clients are happy, informed, and supported
* Identifying unhappy or at-risk clients early
* Speaking with clients who are frustrated or considering cancellation
* Resolving client issues professionally and quickly
* Helping retain clients by fixing problems and rebuilding confidence
* Assigning tasks to other team members
* Following up with internal team members to make sure work is completed
* Updating Monday.com or similar project management systems
* Keeping Slack channels, client records, notes, and internal boards organised
* Helping create or improve SOPs, onboarding documents, templates, and internal processes
* Thinking ahead and finding solutions before problems become bigger
* Reducing the amount of day-to-day involvement needed from the founder

## What We Are Looking For

We are looking for someone who is extremely strong with communication, organisation, and client management.

You must have excellent spoken and written English. Most of our clients are based in the US and UK, so you need to be confident speaking with clients on calls in a clear, professional, fluent English-speaking tone.

You should be:

* Highly organised
* Very reliable
* Fast at completing tasks
* Confident speaking with business clients
* Calm under pressure
* Proactive and independent
* Strong at problem-solving
* Able to manage multiple clients and tasks at once
* Comfortable chasing team members and making sure work gets done
* Good at writing clear client updates
* Able to think commercially and understand client retention
* Able to work without needing constant supervision
* Comfortable taking ownership of problems and finding the best solution
* Detail-oriented but also able to move quickly
* Comfortable being the main point of contact for clients

We do not want someone who only waits for instructions.

We want someone who can look at a situation, understand what needs to happen, communicate clearly, assign the right tasks, follow up properly, and make sure the client is happy.

## Experience Required

You should have experience in at least one of the following:

* Client success
* Account management
* Operations management
* Agency operations
* SaaS customer success
* B2B client onboarding
* Remote team coordination
* Project management
* Lead generation or outbound sales operations
* LinkedIn outreach or LinkedIn automation

Experience with LinkedIn, LinkedIn Sales Navigator, LinkedIn outreach, automation tools, or B2B lead generation is a big advantage.

## Tools You Should Be Comfortable With

You should be comfortable learning and using tools such as:

* Slack
* Monday.com or other project management tools
* LinkedIn
* LinkedIn Sales Navigator
* LinkedIn automation tools
* CRM systems
* Google Workspace
* Loom
* Email
* Client onboarding forms and checklists

You do not need to know every single tool already, but you must be quick to learn new systems and confident working with software.

## Working Hours

This is a full-time role, Monday to Friday.

You need to be available during the core working window of approximately:

10:00am UK time to 8:00pm UK time

The working day will usually be around 7–8 hours per day.

We are only looking for someone who can make this role their main focus. Please do not apply if you are only available part-time or if you are juggling many other clients during the same working hours.

## Compensation

This is a long-term full-time role.

Base salary: $1,500–$2,000 per month depending on experience.

There is also a performance bonus structure available. Strong performers who manage client onboarding, client happiness, retention, internal task coordination, and issue resolution well can earn $2,000–$3,000+ per month total.

Performance bonuses may include:

* Bonuses for successfully retaining at-risk clients
* Bonuses for smooth client onboarding
* Bonuses for strong client satisfaction
* Bonuses for reducing client escalations
* Bonuses for keeping operations organised and reducing founder involvement

We are looking for someone who wants long-term ownership and growth within the company.

## The Type of Person Who Will Succeed

You will do well in this role if you are the type of person who naturally takes ownership.

For example, if a client is unhappy because something is delayed, we do not want someone who simply says, “I will check with the team.”

We want someone who can:

* Understand the client’s concern
* Calmly communicate with the client
* Check what went wrong
* Assign the right task internally
* Follow up until it is fixed
* Update the client properly
* Make sure the same issue does not happen again

You should be comfortable being the person who keeps things moving.

## Example Situations You May Handle

You may need to handle situations such as:

* A new client has signed up and needs to be onboarded quickly
* A client does not understand how the setup process works
* A client is frustrated because their LinkedIn accounts are not ready yet
* A team member has not completed a setup task on time
* A client is asking for updates in Slack
* A client wants a call to understand progress
* A client is considering cancelling and needs a proper conversation
* Several clients are messaging at the same time and you need to prioritise
* The founder asks you to take over a client issue and resolve it fully

We need someone who can handle these situations professionally, calmly, and independently.

## Why This Role Matters

This is one of the most important roles in the company.

Our business is subscription-based, so client happiness, onboarding quality, communication, and retention are extremely important.

The right person in this role will help make sure clients stay longer, receive a better experience, and get faster support.

You will be directly involved in improving the company’s client experience and operational systems.

## How to Apply

Please apply with the following:

1. A short summary of your experience in client success, account management, or operations
2. Examples of clients, teams, or accounts you have managed before
3. Tools you have used, such as Slack, Monday.com, LinkedIn, CRM systems, or automation tools
4. Your availability in UK time
5. Your expected monthly salary
6. A short Loom video or voice recording introducing yourself and explaining why you would be a strong fit for this role

Applications without a Loom video or voice recording will not be considered.

Please start your application with the words:

“Client Success Ops”

This helps us confirm that you have read the full job post.

## Important

We are looking for quality over quantity.

Please only apply if you are confident you can be the main person managing client onboarding, client communication, internal coordination, and client success for a growing remote business.

We are not looking for someone who needs constant supervision.

We are looking for someone who can eventually become the person we trust to keep client operations running smoothly every day.

Event Host Coordinator

Location: Remote / Hybrid (preference for EST or nearby time zones)

Type: Part-time contractor

Hours: Approximately 40-50 hours per month

Compensation: Competitive fixed monthly retainer, based on experience

About Us

We are a global business networking events platform called Strive Networking that hosts in-person events in cities around the world. Our events bring professionals together to build meaningful connections, share opportunities, and grow their networks. We currently host between 3–8 events each week, with continued expansion planned across North America, Europe, and other international markets.

Role Overview

We’re looking for a highly organized and proactive Event Host Coordinator to lead the recruitment and coordination of event hosts for our weekly networking events.

This person will be the primary owner of the host hiring process - from posting jobs and conducting interviews to onboarding hosts and supporting them through event day, as well as during the event itself. You’ll work closely with another team member for support, but you’ll take the lead on the majority of the workflow and communication.

Key Responsibilities:

Host Recruitment

Create and post job listings for event host positions in various cities.

Source candidates and manage incoming applications.

Reach out to previous hosts to gauge interest in returning to work with us.

Interviewing & Selection

Conduct short virtual interviews (approximately 5–10 minutes each) with prospective hosts.

Evaluate candidates for professionalism, communication skills, reliability, and event suitability.

Make hiring recommendations and finalize host selections.

Onboarding & Coordination

Create group chats connecting hosts with internal team members and relevant event stakeholders.

Send onboarding materials, event guides, and required materials to hosts.

Follow up consistently to ensure hosts have received and reviewed all materials, and that they are still confirmed to attend the event.

Tracking & Reporting

Maintain an accurate hiring tracker and update candidate/host statuses in real time.

Send daily status updates summarizing progress, outstanding tasks, and event readiness.

Event-Day Support

Remain in communication with hosts during live events to ensure operations are running smoothly.

Help troubleshoot issues quickly and escalate concerns when needed.

Availability Requirements
Because our events take place across multiple regions, this role requires consistent availability during specific windows each week.

Required Availability:

Wednesdays, 12:30 PM – 2:00 PM EST (European city events)

Wednesdays, 5:30 PM – 11:00 PM EST (U.S. and Canadian city events)

You do not need to work continuously throughout these windows, but you must be reachable and available to support events occurring during that time.

Nice-to-Have Availability:

Wednesdays, 3:30 AM – 6:00 AM EST for occasional support of additional international events.

You’ll also need flexible availability throughout the week to conduct candidate interviews and communicate with hosts.

What We’re Looking For
Required Qualifications

Excellent spoken and written English communication skills.

Strong organizational skills and attention to detail.

Ability to manage multiple hiring pipelines and event timelines simultaneously.

Reliable, proactive, and highly responsive communicator.

Comfortable conducting virtual interviews and coordinating remote teams.

Experience with spreadsheets, trackers, group chats, and general admin tools.

Advanced ability to problem-solve

Preferred Qualifications

Experience in recruiting, hiring, event coordination, or operations management.

Familiarity with networking events, hospitality, or community management.

Based in the EST time zone or within a closely aligned time zone.

What Success Looks Like
In this role, success means consistently staffing events with reliable hosts, keeping communication seamless across all parties, and ensuring every event is fully prepared before it begins. You’ll help create smooth, professional experiences for both hosts and attendees across our global event network.

We look forward to reviewing your application

We are seeking highly motivated and detail-oriented individuals based in the UK with native UK English proficiency to join our team as Freelance Data Annotators, with a focus on Medical Annotations. This role involves meticulously processing and annotating data according to specific guidelines.

Project Goal:
The primary goal of this project is to ensure high-quality, accurately annotated data to support various initiatives, particularly in the medical field. Your precise work will be crucial for the success of these data-driven projects.

Responsibilities:
- Data Annotation: Accurately perform data annotation tasks according to provided project guidelines.
- Medical Annotation Focus: Apply specific protocols and attention to detail for medical-related annotation tasks.
- Repetitive Task Management: Efficiently and effectively work on repetitive tasks while maintaining high accuracy and minimizing errors.
- Guideline Adherence: Strictly follow all project-specific instructions and quality standards.
- Communication: Report any issues, provide feedback, and communicate effectively with the team as needed.

Considerations include:
- Accuracy & Precision: Ensuring annotations are correct, complete, and meticulously applied.
- Consistency: Applying annotation rules uniformly across all assigned tasks.
- Efficiency: Completing tasks within expected timeframes without compromising quality.
- Error Minimization: Striving for minimal errors through careful work and self-correction.

Requirements:
- Native UK English Proficiency: Excellent command of the UK English language (reading, writing, listening, and understanding).
- Availability: Commitment to working 8 hours per day, 6 days a week.
- Residency: Must currently be living in the UK.
- Attention to Detail: Proven ability to focus on details and maintain high accuracy.
- Basic Computer Literacy: Comfortable using computers and potentially new software/platforms for annotation.
- Repetitive Task Aptitude: Ability to work on repetitive tasks efficiently and effectively.
- Strong Work Ethic: Possess high motivation, a proactive attitude, and a desire to learn.
- Communication & Analytical Skills: Good communication, analytical, and reasoning abilities.
- Team Player: Collaborative nature and ability to work well within a team structure.
- Priority Management: Proven ability to manage priorities effectively.

PropCloser is an AI tool built for real estate agents, brokers, investors, and wholesalers (a wholesaler is someone who finds a property deal and sells the contract to an investor before closing). Once a contract is signed, the person forwards it to PropCloser. From there, our trained AI runs the closing process, handling follow ups, communication, title coordination, and deadline tracking until the deal closes.

We're looking for someone to join real estate Facebook groups (wholesaler communities, investor groups, broker and agent groups) and reach out directly to members who'd benefit from PropCloser.

We are seeking a detail-oriented Executive Assistant with strong Spanish language skills for a long-term opportunity. The role involves data entry and copy-paste tasks, requiring proficiency in Microsoft Excel and Microsoft Word. The ideal candidate will have experience in administrative support and be able to work independently. This is a part-time position with a focus on data management and organization.

We're launching an audio-only podcast about people who ditched the prescribed path and built careers on their own terms. Raw, honest conversations. No fluff.

We need someone to help get each episode from raw recording to published, polished, ready to share — and keep that process running smoothly every week.

**What you'll actually do:**

Turning the audio files into published episodes — you'll receive edited episodes, and you'll need to add in the intro, outro, and music, export the final files, get approval from guests, and publish it to Apple Podcasts, Spotify, and wherever else the episode needs to live.

You'll also create audiograms — short visual clips of episode highlights synced to audio — for use on Instagram, LinkedIn, and TikTok. Think kinetic typography, clean motion, something that makes someone stop scrolling and actually want to hear the full episode.

Along the way, you'll write show notes for each episode: a summary, key takeaways, relevant links, and a guest bio. Nothing bloated. Just the stuff a listener actually wants.

**You're a fit if:**

- You've edited podcast audio before and know your way around Audacity, Descript, Adobe Audition, or something comparable.

- You are fluent in English and have a good ear, you'll catch things that sound off before anyone has to point them out.

- You can turn around a clean episode within a reasonable window without being chased.

- You've made audiograms before and you care how they look. Design instincts matter here. The podcast is audio-only, so the visual content we put out has to work harder.

- You're organized. Each episode is a small production with a lot of moving parts, and we need someone who keeps track of them without being managed.

- You are comfortable using AI tools to maximize your productivity and automate tasks.

**To apply, share:**

A few samples of audio work you've edited and/or audiograms you've made. Tell us briefly about the tools you use and how you typically run a post-production workflow. If you've published to podcast platforms before, mention which ones.

We're building something real and impactful with a great team. This is your chance to be at the start of a global movement. If you want to help inspire people to follow their inner voice and do work that matters, let's talk.

Role Responsibilities

Initial:
- check and update any issues in automation between GHL, Gmail and calendars.
- Advise on any updates that can be made to make the systems more efficient and profitable.
- Check Meta ad set up and amend where necessary to create higher level of return

Ongoing:
- Manage and execute social media content across platforms (including TikTok)
- Create, execute and report on meta ads
- SEO updates
- Create, schedule, and optimise content aligned with brand direction
- Create, test and execute marketing campaigns, funnels and email marketing (EDMs)
- Manage the inbox, respond to enquiries and coordinate client communications
- Handle bookings, scheduling, and calendar management
- Maintain CRM systems and organise client data using GoHighLevel
- Support document management and general administrative tasks
- Assist with ad hoc operational and coordination tasks

Required Skills, Experience & Technology
- Proven experience in social media management and digital marketing (must provide examples of created content)
- Strong content creation and copywriting ability
- Experience with CRM platforms (GoHighLevel is mandatory)
- Understanding of email marketing, funnels, and automation tools (GHL platform)
- Strong administrative and organisational skills
- High attention to detail and ability to follow structured processes
- Experience with tools such as Zapier, Google Workspace and scheduling platforms
- Basic knowledge of Xero (reconciliation only – desirable but not essential)

Additional Information

Initially part-time with potential to scale
Role may be split across two businesses
Fast-paced, growing environment with multiple business streams

• Describe your recent experience with similar projects
• Please list any certifications related to this project
• What office applications are you most familiar with?

We are looking for an experienced Google Ads Administrative Specialist to handle the operational, compliance, and administrative side of our Google Ads accounts. This role is not about campaign management or media buying; it is strictly focused on account health, compliance, and resolving administrative roadblocks.

If you have a proven track record of successfully navigating Google's policy enforcement, getting suspended accounts reinstated, and ensuring landing pages meet Google's strict destination requirements, we want to talk to you.

Key Responsibilities:

•
Advertiser Verification: Manage and complete the advertiser identity and business operations verification processes to ensure accounts remain active and compliant.

•
Suspension Appeals: Investigate account suspensions (e.g., Circumventing Systems, Unacceptable Business Practices, Suspicious Payment Activity), identify root causes, and successfully manage the appeal process to reinstatement.

•
Billing Profile Setup & Management: Configure and manage Google Ads billing profiles, ensure payment methods are correctly linked, and resolve any billing-related account pauses or issues.

•
Landing Page Compliance: Audit destination URLs and landing pages to ensure they comply with Google's 2026 destination requirements, including Core Web Vitals (speed/responsiveness), content alignment (no destination mismatch), and privacy/consent requirements (Consent Mode v2, cookie banners).

Required Skills & Experience:

•
Deep understanding of Google Ads policies and the enforcement ecosystem.

•
Proven experience successfully appealing Google Ads account suspensions.

•
Familiarity with Google Ads billing setups, payment profiles, and resolving payment-related suspensions.

•
Knowledge of landing page compliance requirements (e.g., Core Web Vitals, privacy policies, Consent Mode v2, destination mismatch rules).

•
Strong communication skills to articulate issues clearly in appeal tickets and provide actionable compliance feedback for our web development team.

•
Ability to work independently and navigate complex administrative workflows within the Google Ads interface.

Project Scope & Details:

•
Project Type: Ongoing, part-time contract (hours will vary based on account needs).

•
Level of Expertise: Expert. We need someone who has "been there, done that" with Google Ads compliance.

•
Budget: Open to hourly or fixed-price proposals based on your experience and the specific tasks required (e.g., fixed price per successful appeal vs. hourly for ongoing compliance audits).

To Apply, Please Provide:

1.
A brief summary of your experience handling Google Ads suspensions and verifications.

2.
At least one specific example of a difficult account suspension you successfully appealed (without sharing confidential client info).

3.
Your approach to auditing a landing page for Google Ads compliance.

4.
Your proposed hourly rate or fixed-price structure for typical administrative tasks.

We are seeking a personal assistant based in Japan to manage tasks such as making reservations and handling phone calls. The ideal candidate will have strong communication skills in Japanese and be able to provide administrative support. This role requires someone who can work independently and efficiently to ensure smooth operations.

Must be able to make phone calls/SMS from japan

• Can you place calls/SMS from japan?

I'm working on a paper about cash flow management, operating efficiency, financial risk management, and financial performance of insurance firms in Kenya. I need someone to assist in collating insurance data for the FY 2015 -2024; Specifically the data should comprise (• Cash flow to total assets ratio (Operating Cash flow/Total Assets), Operating Expense ratio (Operating Expenses/Net Premiums Earned), Solvency Ratio (Net Assets/ Net Premiums Written), Return on Assets, Return on Equity, Total Assets, Firm Age, Years of operation since registration)

Estamos buscando personas para sumarse a nuestro equipo de recepción virtual, servicio que prestamos para hoteles en toda España. El trabajo consiste en atender llamadas y videollamadas de huéspedes y personal del hotel. Es un puesto 100% remoto, pero requiere compromiso con el horario asignado, el cual normalmente será después de las 18:00 de horario Español. (GMT+2)

Necesitamos que tengas disponibilidad real para trabajar de tarde/noche/madrugada de forma constante. Si tienes otras ocupaciones de día (estudios, otro trabajo, etc.) o sabes que no rindes bien en horario nocturno, mejor que lo consideres antes de aplicar, para evitar inconvenientes más adelante.


¿Qué vas a hacer en el día a día?

Responder llamadas de recepción de varios hoteles, atender consultas de huéspedes (información del hotel, reservas, problemas con habitaciones, etc.), y en algunos casos atender videollamadas de hoteles que ya implementan esta modalidad, por lo que deberás vestir uniforme y estar presentable en todo momento. También se espera un trato profesional, amable y resolutivo, como si fueras parte del equipo de recepción del hotel mismo.


Requisitos:

- Español e inglés fluido, tanto hablado como escrito (obligatorio)
- PC o laptop propia en buen estado
- Conexión a internet estable (idealmente con plan de respaldo)
- UPS o batería de respaldo para cortes eléctricos — esto es importante porque no podemos dejar líneas sin atender
- Experiencia previa en atención al cliente, call center o recepción (valorado, no excluyente)
- Buena dicción, paciencia y capacidad de manejar situaciones con huéspedes de forma profesional


Lo que ofrecemos:

- Trabajo remoto y estable
- Pago [a definir / por hora, sin importar que hayan o no hayan llamadas]
- Buen ambiente de trabajo, equipo que se apoya mutuamente
- Posibilidad de continuidad a largo plazo si todo va bien

We are seeking a reliable virtual assistant to manage our email inbox. Responsibilities include responding to emails, setting reminders, and organizing our inbox. The ideal candidate will have experience in email communication and be able to work independently. This is a part-time role with a long-term engagement.

We are seeking a reliable administrative assistant to manage various office tasks. Responsibilities include data entry, answering phone calls, and emailing. The ideal candidate will have strong communication skills and be proficient in Microsoft Excel and Word. This is a part-time role with a long-term engagement.

IMG Media LLC is seeking a highly organized and proactive Operations & Client Success Assistant to support a growing wedding, portrait, and creative media company. The role involves managing client communications, coordinating schedules, and ensuring smooth operations. The ideal candidate will have excellent customer service skills and be able to work independently.

• What AI engines are you familiar with?
• Describe your recent experience with similar projects
• Please list any certifications related to this project
• What office applications are you most familiar with?
• How do you handle sensitive information or records?

Seeking a highly organized, detail-oriented team member to support residential interior design projects through sourcing, procurement, project coordination, client communication, and day-to-day operations. Must be proactive, resourceful.

We are Hiring: Operations Manager

Peacock Wholesale | Full-Time | Remote

Peacock Wholesale is a growing wholesale distribution business and we are looking for an Operations Manager to run the heart of our operation.

This role owns the full order lifecycle, from the moment an order is created to the point it is delivered and financially closed. You will be the person vendors, logistics partners, and the customer support team turn to when something needs resolving. You report directly to the Founder and you will have real authority to make decisions every day.


What you will be doing
You will manage order fulfillment across the entire supply chain, oversee vendor assignment and performance, monitor order
margins, and clear the daily approvals queue covering catalog, pricing, and vendor onboarding. You will run the team stand-up each morning, own the exception log, and escalate anything critical to the Founder within SLA.


What we are looking for

We need someone who has run operations in a product or distribution business before. You are comfortable in a system-driven environment, you take ownership of outcomes rather than just tasks, and you stay calm when things go sideways. Experience working with order management systems and a track record of hitting fulfillment KPIs are important. Financial awareness matters here too since you will be signing off on vendor payouts above threshold.



The targets you will be held to
Order fulfillment above 95 percent, on-time delivery above 92 percent, vendor response acknowledged within 24 hours, and all P1 exceptions resolved and escalated within 4 hours.



What you will work with

ClickUp for exception tracking and task management, an Own ERP OMS for order and vendor management, and cross-functional teams across Finance, Vendor Relations, Quality, and Customer Support.

If you have built operational rhythms in a fast-moving wholesale or distribution environment and you want a role where your decisions actually move the business, we want to hear from you.
Send your CV to or apply directly through this post

We are looking for a long-term Discord Operations Assistant to help support our wholesale buying community and assist with day-to-day administrative tasks.

We are currently a small business operated primarily by the owner, and we need a reliable person who can help keep things moving when the owner is busy with daily operations, warehouse activities, purchasing, family responsibilities, or unavailable throughout the day.

The primary goal of this role is to ensure members receive timely responses and that routine tasks continue to be handled even when the owner cannot immediately respond.

Responsibilities include:

• Responding to Discord tickets and member questions
• Assisting members with our buying and shipping process
• Collecting UPCs, quantities, and product information
• Creating purchase orders using our templates
• Updating Google Sheets with item information, quantities, costs, and seller details
• Providing shipping instructions and answering common questions
• Following up on open tickets and keeping records organized
• Escalating anything requiring owner approval

This role is not responsible for pricing products, making purchasing decisions, negotiating deals, or approving transactions. All buying decisions and final approvals remain with the owner.

We are looking for someone who is organized, dependable, detail-oriented, and comfortable communicating through Discord and Google Sheets.

The ideal candidate will act as a reliable second set of eyes and hands for the business, helping maintain fast response times and organized records while reducing the day-to-day workload on the owner.

Hello,

I appreciate your work experience with neurodivergent clients. I am seeking a team member who is able to provide short term administrative support to plan and organise my many digital projects to ensure I stick to my productivity goals.

I would love to work with you. Feel free to apply to my job.

Warm regards
Crystal

We are a growing U.S. marketing company, looking for a reliable Virtual Assistant/Operations Coordinator to help with day-to-day administrative, operational, and client support tasks.

This is not a “lowest cost wins” role. We are looking for someone who is organized, dependable, proactive, and able to help keep the business running smoothly behind the scenes.

You will be helping with a mix of operational checklists, client communication, file organization, light social media support, and general admin tasks. The right person should be detail-oriented, strong in English, timely with communication, and able to take ownership without needing to be micromanaged.

Responsibilities may include:

* Managing and updating operational checklists
* Organizing files, folders, assets, and documents in Google Drive
* Helping keep client materials, creative assets, and internal documents organized
* Sending and responding to basic client correspondence
* Tracking tasks, deadlines, and follow-ups
* Light social media posting and scheduling
* Basic content formatting, caption organization, or post preparation
* Helping with internal SOPs and process documentation
* Coordinating simple admin tasks as needed
* Notifying the team when something needs attention or clarification

The ideal candidate is:

* Strong in written & spoken English
* Reliable, timely, and responsive
* Highly organized and detail-oriented
* Comfortable working with Google Drive, Google Docs, and Google Sheets
* A self-starter who can figure things out and ask smart questions when needed
* Able to follow checklists and improve systems over time
* Comfortable with client-facing communication
* Professional, calm, and consistent
* Interested in a long-term working relationship

Nice-to-have skills:

* Experience working with a marketing agency
* Familiarity with Instagram, Facebook, or Meta Business Suite
* Experience with project management tools such as Trello, ClickUp, Asana, or Monday
* Basic Canva experience
* Basic understanding of marketing, content calendars, or ad creative workflows
* Ability to help document processes and create simple SOPs

To apply, please include:

1. A brief summary of your experience as a Virtual Assistant, Operations Assistant, or Admin Assistant
2. Your experience with Google Drive and file organization
3. Any experience you have working with marketing agencies or social media tasks
4. Your hourly rate
5. Your availability in Pacific Time
6. A short explanation of why you think you would be a good fit for this role

Please start your application with the phrase “Organized VA” so we know you read the full job post.

We are looking for someone dependable who can grow with us and become a trusted part of our day-to-day operations.

• Describe your recent experience with similar projects
• What office applications are you most familiar with?
• How do you handle sensitive information or records?
• How do you ensure accuracy while typing?

We are seeking an Office Supervisor to manage administrative tasks and ensure smooth operations. Responsibilities include overseeing daily activities, coordinating schedules, and maintaining records. The ideal candidate will have strong organizational skills and attention to detail. Experience in a similar role is preferred.

I am looking for a reliable individual based in Thailand to provide occasional administrative support for an online professional course.

Responsibilities:

Assist with course-related logistics and scheduling
Help coordinate online lecture attendance reminders
Provide local support for platform access and technical coordination when required
Assist with general administrative tasks related to the course

Requirements:

Currently residing in Thailand
Reliable internet connection
Good communication skills
Available for a few short tasks as needed

Engagement:

Flexible, part-time assignment
Minimal time commitment
Compensation will be provided for completed tasks

If interested, please send a brief introduction along with your location and availability.

Looking for a part-time Virtual Assistant / Discord Operations Assistant for our wholesale and e-commerce business. Responsibilities include responding to messages, managing Discord, and other related tasks. The ideal candidate will have strong communication skills and experience in customer service.

We need someone to verify the contact information for a mental health helpline in Indonesia.

What you'll do:
- Test the helpline's contact methods (phone/messaging) to confirm they're operational
- Document your findings
- Follow up a maximum of 2 times over 2 days if initial contact attempts are unsuccessful (3 days total)

Time commitment: Approximately 1 hour (often less)

Why it matters: Your work ensures people in emotional crisis can reliably connect with support services when they need them most.

All necessary instructions and guidance will be provided. This is a simple but important verification task that makes a real difference in mental health support accessibility.

• Are you currently based in Scotland?

I’m seeking a TikTok Assistant to help me explore effective ways to monetize my influencer presence on social media platforms like TikTok. The ideal candidate will have experience in influencer marketing and be able to provide insights on how to grow my audience and increase engagement. Responsibilities include analyzing current strategies, suggesting new content ideas, and identifying potential collaboration opportunities.

• Describe your recent experience with similar projects
• How do you use metrics to inform your strategy?

Looking for individuals to provide feedback on our clients' websites. This is a simple 5-minute task requiring no prior experience - instructions will be provided. Qualified applicants will be contacted within minutes of applying, so please monitor your inbox. Don't miss this easy opportunity to share your opinion and get started quickly!

We are seeking freelancers to translate short email confirmation texts into one or more languages, including Spanish, French, German, Italian, Portuguese, Japanese, Korean, Hindi, Vietnamese, and others.

• Remote project
• Clear instructions provided
• Flexible schedule
• Short translation tasks

When applying, please specify your target language(s)

# Billing Specialist – Invoicing & Insurance Claims

## Position Overview

We are seeking a highly organized, detail-oriented **Billing Specialist – Invoicing & Insurance Claims** to serve as the lead specialist for all billing, invoicing, insurance claims, and financial operations within our growing healthcare practice. This individual will be the primary point of contact for insurance companies, patients, providers, and staff regarding billing, claims processing, reimbursement, and insurance-related questions.

The ideal candidate will have experience in medical billing and insurance claims management, be comfortable working independently, and possess a strong understanding of insurance benefits, reimbursement processes, and accounts receivable management. This role is critical to ensuring accurate billing, timely payments, and the overall financial health of the practice.

## Responsibilities

### Insurance Claims Management

* Submit, track, and manage insurance claims through electronic clearinghouses.
* Monitor claim status and follow up on unpaid, denied, rejected, or underpaid claims.
* Investigate and resolve claim denials, billing discrepancies, and reimbursement issues.
* Verify insurance eligibility and benefits as needed.
* Maintain current knowledge of payer policies, billing requirements, and reimbursement guidelines.

### Billing & Invoicing

* Prepare, generate, and submit patient and organizational invoices accurately and timely.
* Process insurance claims and ensure proper documentation and coding.
* Monitor and manage outstanding balances, accounts receivable, and collections.
* Reconcile insurance and patient payments and maintain accurate financial records.
* Work with patients regarding billing questions, balances, payment arrangements, and invoice collection.

### Insurance & Financial Expertise

* Serve as the practice's primary resource for insurance and billing-related matters.
* Demonstrate knowledge of:

* Deductibles
* Copayments
* Coinsurance
* Out-of-pocket maximums
* Explanation of Benefits (EOBs)
* Prior authorizations
* Coordination of Benefits (COB)
* Claims appeals and denial management
* Assist with improving billing workflows, reimbursement processes, and collections procedures.

### Communication & Collaboration

* Act as the primary liaison between the practice, insurance carriers, providers, patients, and staff.
* Communicate professionally and effectively with insurance representatives to resolve claim and payment issues.
* Collaborate with clinical and administrative teams to ensure accurate documentation and billing practices.
* Maintain HIPAA compliance and patient confidentiality at all times.

## Qualifications

### Required

* Minimum of 2 years of experience in medical billing, insurance claims processing, or healthcare revenue cycle management.
* Experience submitting and managing claims through electronic clearinghouses.
* Strong understanding of medical billing, insurance reimbursement, and collections processes.
* Knowledge of deductibles, copays, coinsurance, EOBs, claim denials, and insurance verification.
* Experience preparing invoices, processing payments, and managing accounts receivable.
* Ability to work independently and manage multiple priorities.
* Strong attention to detail, organizational skills, and problem-solving abilities.
* Excellent verbal and written communication skills.

### Preferred

* Experience in behavioral health, mental health, or private practice settings.
* Familiarity with commercial insurance plans, Medicare, and Medicaid.
* Experience handling appeals, denials, and payer audits.
* Proficiency with EHR, billing, and practice management software.

## What We're Looking For

We are looking for someone who takes ownership of the billing process, enjoys solving problems, and can confidently navigate insurance and financial matters on behalf of the practice. The ideal candidate is proactive, dependable, and committed to ensuring claims, invoices, and payments are handled accurately and efficiently while providing excellent service to both patients and providers.

Hi there, I'm looking for an administration assistant based in the USA. If you're interested in this role, please apply. Thanks!

We are looking for a remote Social Media Posting Operator to help us publish approved organic content for Fitness Superstore and French Fitness.

This is an execution role. It is not a strategy role.

We already have product assets, social media SOPs, Google Drive folders, PDP links, and a posting tracker. We need someone who can take approved assets and turn them into clean scheduled posts, live posts, and posting logs.

The main job is simple:

* Prepare posts
* Check links
* Schedule or publish approved posts
* Log what went live
* Flag anything unclear before posting

We sell commercial-grade fitness equipment, including French Fitness strength machines, racks, functional trainers, cardio equipment, remanufactured equipment, showroom equipment, and customer/project proof.

Overview

We need someone detail-oriented, fast, and reliable who can help post organic social content across Instagram, Facebook, LinkedIn, and eventually TikTok / YouTube Shorts when approved.

You will work from approved assets and existing content folders. You are not being hired to rebuild our Google Drive, create a new strategy, manage paid ads, negotiate with influencers, or redesign our entire content system.

What You Will Work On
* Prepare organic posts from approved assets
* Draft simple platform-specific captions
* Check that each post has the right brand, channel, product, PDP link, caption, and CTA
* Schedule or publish approved posts
* Add every live post to a posting log
* Keep the live log clean with date, platform, account, asset, product, and live URL
* Flag any asset that should not be posted yet
* Follow our social media SOP and brand rules
* Keep Fitness Superstore and French Fitness separate
* Use Google Drive and Google Sheets carefully
* Route product/PDP questions to our internal team
* Route asset cleanup questions to our Digital Asset Manager
* Send a short weekly report

Required Experience
* Experience posting or scheduling content for business social media accounts
* Experience with Meta Business Suite
* Experience with Instagram and Facebook business pages
* Experience posting to LinkedIn company pages
* Strong Google Sheets discipline
* Good written English
* Ability to follow instructions without turning the role into strategy
* Comfortable with product/ecommerce content
* Able to work with Pacific Time overlap

Strong Bonus Experience
* Fitness equipment, commercial gym, home gym, or ecommerce experience
* YouTube Shorts or TikTok posting experience
* Canva or light caption/creative formatting
* Experience with Shopify product pages or PDP links
* Experience with content trackers and posting logs
* Experience working with UGC or influencer assets

What This Role Is Not
* This is not a paid ads role
* This is not a Meta Ads Manager role
* This is not an influencer outreach role
* This is not a brand strategy role
* This is not a Google Drive cleanup role
* This is not a content creator role
* This is not a video editor role

Do not apply if you mainly want to build strategy decks, run ads, manage campaigns, or redesign our whole content process.

First Project / Paid Test

The first paid test will be a small execution task.

We will give you:
* 3 approved assets
* 3 product/PDP links
* A simple posting tracker
* Brand/channel rules
* One intentionally unclear item that should be marked HOLD

You will:
* Prepare platform-specific captions
* Choose the right brand/channel
* Fill out the posting plan
* Identify anything that should not be posted
* Create a clean live-posting log template
* Send a short summary

Time target: 90–120 minutes.

Fixed price: $25–$40 depending on experience.

Proposal Instructions

Please start your proposal with:

"I can post, log, and follow SOPs."

Then answer:
1. Which business social platforms have you personally posted or scheduled on?
2. What tools have you used: Meta Business Suite, LinkedIn company pages, TikTok, YouTube Shorts, Google Sheets?
3. Share one example of a posting tracker or publishing workflow you managed.
4. What is your QA checklist before publishing a post?
5. Confirm that you understand this is execution-only: no paid ads, no boosting, no strategy ownership.

Expected Workload
* Start with 5–10 hours per week
* If the work is clean and fast, this can grow

We need someone who can check in several times per week and keep the posting log current.

Budget / Rate Guidance

Target rate: $12–$20/hr.

We may pay slightly more for someone with excellent Meta Business Suite, LinkedIn, Google Sheets, and ecommerce publishing experience.

We are not looking for a $30–$40/hr strategist for this role.

• Tell us about a past role where you managed a messy multi-platform posting workflow. What platforms did you post on, how many posts per week, and how did you track what went live?
• Which tools have you personally used for social publishing and tracking: Meta Business Suite, Instagram, Facebook Pages, LinkedIn company pages, TikTok, YouTube Shorts, Google Drive, and Google Sheets?
• Describe a time you had to clean up a messy posting tracker, content calendar, or asset handoff. What was broken, and what did you do to make the workflow usable?
• If a post is marked “ready,” but the PDP link is missing or the product name seems wrong, what would you do?
• For a commercial fitness equipment brand, what would you check before posting a machine photo or product demo to Instagram, Facebook, and LinkedIn?

Job Overview:
We are Fitness Superstore / French Fitness, a commercial fitness equipment ecommerce and service operation. We sell new French Fitness equipment, remanufactured commercial fitness equipment, parts, accessories, service support, delivery, installation, and warranty-related support.

We need a full-time Service Blast Owner / Service Operations Coordinator to own the preparation and follow-through for service/install provider blasts.

This is not a generic VA role. The work requires strong English, careful reading, organized follow-up, vendor coordination, and the ability to turn messy Gmail threads into accurate quote-ready job descriptions.

The main problem this role solves:
Before we send a service technician, installer, or repair vendor a quote request, the job description must be accurate. It must include the actual issue, exact equipment, photos/videos, manuals/source links, parts status, prior installer/tech notes, and clear stop/call-before-leaving instructions.

You will help prevent bad service blasts, incomplete quotes, wrong dispatches, old quotes based on outdated scopes, and incomplete closeouts.

What You Will Work On:
- Review Gmail threads for service, install, return-trip, warranty, and repair cases.
- Search Google Drive for manuals, photos, videos, prior vendor outputs, SOPs, and service evidence.
- Build a clean source packet before any provider blast is sent.
- Draft accurate provider quote requests for service technicians, installers, and repair vendors.
- Use ChatGPT/Claude prompts to run PASS/HOLD QA before external blasts or reblasts.
- Separate confirmed facts from assumptions.
- Flag HOLD when photos, manuals, parts status, issue history, or tech notes are missing.
- Find prior vendors, service technicians, installer options, and repair providers.
- Build first-call vendor lists and Tier A/B/C vendor lists.
- Collect and compare vendor quotes.
- Confirm all-inclusive quote amount after taxes/fees, earliest availability, crew/technician count, scope included/excluded, return-trip terms, and change-order risks.
- Prepare manager-ready approval summaries.
- Prepare dispatch packets after approval.
- Track closeout proof after technician visits: fixed/not fixed, photos/videos, invoice, customer sign-off, parts installed, parts unused, wrong parts, return labels, and follow-up needed.
- Maintain vendor notes, nonresponsive vendor notes, do-not-contact notes, source packet folders, and simple trackers.

Required Experience:
- Excellent written English.
- Strong Gmail and Google Drive organization.
- Comfortable working from SOPs and checklists.
- Experience with vendor coordination, operations coordination, project coordination, dispatch coordination, service coordination, or similar work.
- Ability to read long messy email threads and summarize what actually happened.
- Ability to ask precise missing-fact questions instead of guessing.
- Comfortable using spreadsheets or Monday.com-style task systems.
- Comfortable using AI tools like ChatGPT or Claude for QA and research while not inventing facts.
- Strong follow-through across many open tasks.

Strong Bonus Experience:
- Field service coordination.
- Warranty/service support.
- Equipment repair coordination.
- Installation coordination.
- Logistics, LTL freight, warehouse, or supply chain coordination.
- Ecommerce operations.
- Fitness equipment, commercial equipment, appliance repair, or technical service background.
- Vendor research and quote comparison.
- Monday.com, ClickUp, Shopify, Gorgias, or similar systems.

What This Role Is Not:
- Not a generic data entry VA role.
- Not an appointment setter only.
- Not a sales closer role.
- Not a customer refund/return decision role.
- Not a final technical diagnosis role.
- Not a role where you can guess missing facts.
- Not a role where AI output is treated as final authority.
- Not a role for someone who sends emails quickly but does not verify the source details.

First Project / Paid Test:
We will provide a sanitized service/install case with a messy email thread, equipment notes, parts status, and vendor quote context.

Your paid test output will be:
1. PASS or HOLD decision.
2. Missing facts / questions.
3. Risk flags.
4. Corrected provider blast draft.
5. Manager-ready summary of what should happen next.

We expect the test to take about 2-3 hours. We will pay a fixed amount for the test.

Proposal Instructions:
Please start your proposal with the words SOURCE PACKET so we know you read the post.

In your proposal, include:
- Your relevant operations, service coordination, vendor coordination, or dispatch experience.
- Examples of messy processes or email threads you have cleaned up.
- Tools you have used: Gmail, Google Drive, Google Sheets, Monday.com, ClickUp, Shopify, ChatGPT, Claude, or similar.
- Your normal working hours and Pacific Time overlap.
- Your hourly rate.
- Whether you are available for long-term full-time work.

Expected Workload:
Full-time, 40 hours per week.
Long-term role for the right person.
Strong Pacific Time overlap required.

Budget / Rate Guidance:
Target range: $10-$15/hour depending on experience.
Less than $10/hour is unlikely to be a fit because this role requires strong English, judgment, follow-through, and process control.
Please do not apply above $15/hour unless your experience is directly relevant to service operations, vendor coordination, dispatch, or complex operations coordination.

Growth Path:
This role can grow into a Service Team Lead / Service Operations Lead role for the right person.

The long-term path includes:
- Owning the daily service blast queue.
- Training other coordinators on source packets and PASS/HOLD review.
- Maintaining vendor performance notes.
- Improving templates and SOPs.
- Preparing escalation summaries for management.
- Helping prevent repeated service/install process failures.

• Describe a past job where you had to reconstruct a complicated issue from a long email thread, ticket history, or scattered notes. What was the situation, what information was missing, and what final summary or action plan did you produce?
• Which tools have you used for operations coordination, vendor coordination, project tracking, or email management? Please include Gmail, Google Drive, Google Sheets, Monday.com, ClickUp, Shopify, ChatGPT/Claude, or similar tools if applicable.
• Tell us about a messy data, vendor, inbox, tracker, or process cleanup you handled. What was messy, what system did you create, and how did you keep it from becoming messy again?
• A manager wants a vendor quote sent today, but the customer photos, equipment manual, and parts tracking are missing. What would you do before sending the quote request?
• In a service or installation job, a technician says the issue is not the part we planned to replace and the scope may have changed. What should the coordinator do before the technician leaves or before the vendor invoice is approved?

Hello!

Property Management Company in Canton Ohio looking to add a VA to support Property Management Operation. Appfolio experience is preferred.

Initial responsibilities will include:

Monitor and reply to guest cards as they come in.
Reply via phone to non responsive inquires
Post ads for rental properties on Facebook, Craigslist, Zillow, etc.
Schedule showings
Check applicant references
Help identify other areas to assist
Reporting